IllustrationI have had the car for two weeks and now the driver side window has completely stopped working. I can’t roll the window up or down.
2024 Chevrolet Trax
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Trax years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 35 of 169 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 64 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports7 fire reports8 injury reports
Unknown Or Other complaints
23 reportsThis vehicle is programmed to shut off, if the driver leaves the vehicle with the key fob, after 15 minutes. This is very dangerous. I left my pet in the car, in the Florida sun, with the air conditioner running, while I stepped into a store briefly. When I got back to the car, I was surprised to discover my car had shut off.…
Read full complaint
This vehicle is programmed to shut off, if the driver leaves the vehicle with the key fob, after 15 minutes. This is very dangerous. I left my pet in the car, in the Florida sun, with the air conditioner running, while I stepped into a store briefly. When I got back to the car, I was surprised to discover my car had shut off. My pet was in a black SUV, in the Florida sun, without air. I researched the owner's manual. The owner's manual indicates the vehicle is designed to turn off, in this situation. I called Chevrolet customer service, and asked if this could be disabled, they said no it cannot be disabled. This is very dangerous for someone, if they leave a pet, an infirm person or a delicate item or product, which needs temperature control. The problem? Chevrolet will not permit an owner to change this feature. It is only a matter of time, before someone or something gets hurt, because the vehicle automatically shuts off, without the owner's knowledge. They do allow other safety features to be selectively disabled, why not this one?
The vehicle Driver Side window intermittently does not function.
Official recalls
123V744000 · Electrical System: Instrument Cluster/panel
Nov 6, 2023
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Consequence & remedy
Consequence: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.