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2024 Chevrolet Trax

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 35 of 169 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 64 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports7 fire reports8 injury reports

Unknown Or Other complaints

23 reports
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Mileage unknown · Feb 7, 2025
Electrical SystemUnknown Or Other

My touch screen and odometer. They periodically go black while driving . This is a safety hazard to me and my family . Yes this affects the safety of my family due to the screens over heating and going black where I can’t see speed or anything . Yes the car has been taken to dealer ship for many issues I have had .no it has not …

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My touch screen and odometer. They periodically go black while driving . This is a safety hazard to me and my family . Yes this affects the safety of my family due to the screens over heating and going black where I can’t see speed or anything . Yes the car has been taken to dealer ship for many issues I have had .no it has not only the dealership .no signals at all

NHTSA ODI #11641252

Mileage unknown · Nov 21, 2024
Unknown Or Other

Infotainment and dashboard system lags, freezes, loses connection and completely blacks out while a device connects to the vehicles WiFi.

NHTSA ODI #11626582

Mileage unknown · Oct 26, 2024
Unknown Or Other

Passenger speaker went out and the dealership won't do anything until a recall happens

NHTSA ODI #11622109

Mileage unknown · Aug 28, 2024
Unknown Or Other

The air-conditioning is not working confirmed by Chevy dealer. First time I was told it need refrigerant/freon; worked for approximately 2 weeks and then brought to another Chevy dealer and was told the AC Evaporator needed to be replaced. The AC Evaporator that needs to be replaced has been on order since 7/9/2024. We have h…

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The air-conditioning is not working confirmed by Chevy dealer. First time I was told it need refrigerant/freon; worked for approximately 2 weeks and then brought to another Chevy dealer and was told the AC Evaporator needed to be replaced. The AC Evaporator that needs to be replaced has been on order since 7/9/2024. We have had heatwave upon heatwave and still no part. I have a compliant in with GM and they have no date as to when the part will be made or where the order stands. Every week I get the same message "I am not seeing any status change. We are still experiencing a delay on the AC Evaporator". They have used the excuse of COVID and strike (which strike was 6 weeks). But we no longer have COVID or the strike. This is going on for two months. How many other AC evaporators are being made? I am sure the new cars are getting them. I can still drive vehicle, however in the afternoon hours it is extremely hot and I hope I don't pass out on way home. This is a safety concern.

NHTSA ODI #11611409

Mileage unknown · Aug 14, 2024
Unknown Or Other

AC not working causing internal temperatures to be in excess of 105 degrees in the cabin during summer days in Florida. I am not longer able to transport child as well as myself because it causes us to get heat exhaustion making us ill. Reason for failure is so common apparently on newest generation of Chevy Trax that their is a…

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AC not working causing internal temperatures to be in excess of 105 degrees in the cabin during summer days in Florida. I am not longer able to transport child as well as myself because it causes us to get heat exhaustion making us ill. Reason for failure is so common apparently on newest generation of Chevy Trax that their is a national back order with no date of resolution. I am no longer able to use the car during the afternoon. Chevy has no resolution.

NHTSA ODI #11608550

Mileage unknown · Jul 16, 2024
Unknown Or OtherFire

On [XXX] our nearly brand new ICE Chevy Trax spontaneously caught on fire and was destroyed. The check engine light had come on on May 30 and we had, as the manual said we should, set an appointment with our dealer to check it out. It was not flashing and the car was running fine. My wife took two of our grandkids out on [XXX]…

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On [XXX] our nearly brand new ICE Chevy Trax spontaneously caught on fire and was destroyed. The check engine light had come on on May 30 and we had, as the manual said we should, set an appointment with our dealer to check it out. It was not flashing and the car was running fine. My wife took two of our grandkids out on [XXX] and drove a few miles doing kid things. Then I took the car for an 8-mile round trip and came home, parking in our driveway. The only unusual thing I noticed was that when I set the parking brake I did not hear the usual sound that function makes. About 15 minutes later my wife screamed that her car was smoking. I ran out and tried to get the garden hose to water the engine compartment, which the smoke was coming from, and growing quickly. Water didn't go down below the hood well and the paint started smoking then blistering. I tried to get water into the engine compartment from under the car but could not, and nothing was burning under the car that I could see at that point. (I could not discern the under-hood source of the original fire.) Then flames appeared and I had to back off. We had called 911 at once, of course, and the Saline fire department arrived and put the fire out with their big hose. By that time the entire engine compartment was destroyed, the windshield smashed, and both front tires had exploded. Note that there was a 15-20 mph wind blowing from the rear to the front of the car. Otherwise a nice day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11602664

Mileage unknown · Mar 17, 2024
Unknown Or Other

02/16/2024 NOT abel to exit car. Driver door would not open ! Also window would not open. Turned car off & restarted. Driver door still would not open. Drove car around block & finally could exit car. Safety issue.

NHTSA ODI #11577839

Mileage unknown · Nov 20, 2023
Unknown Or Other

I paid extra for the wireless Android system on my car so i would not be tempted to text while driving and stay hands free as 3,522 people were killed in 2021 by distracted driving. The wireless Android has not worked since I purchased the vehicle on 8/29/2023. The local dealership has identified the radio as the reason and has …

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I paid extra for the wireless Android system on my car so i would not be tempted to text while driving and stay hands free as 3,522 people were killed in 2021 by distracted driving. The wireless Android has not worked since I purchased the vehicle on 8/29/2023. The local dealership has identified the radio as the reason and has one on order. The part has been on order since mid-October and there is no expected delivery date. I tried contacting the Chevrolet Resolution Center directly and never received a response. I then contacted the BBB and after the BBB contacted Chevrolet received a response from the Chevrolet Resolution Center. The representative could not provide an expected delivery date and promised to check with the local dealership and keep me updated. I then contacted my state's Attorney General's Office and then sent in a complaint to Chevrolet. A Chevrolet representative contacted me but could not provide any helpful information. That representative informed me the radio was not made by Chevrolet and that Chevrolet has no control over that vendor and had no way to track the order. The rep also stated she would check with the local vendor and provide regular updates as well as give me some Chevrolet award points as an apology. Chevrolet is not taking care of issues with their vehicles. The Trax forum has many entries from owners with similar issues. Given the regularity of ads I see on television and billboards concerning the dangers of distracted driving, and the hands-free laws in effect, I feel passive connections such as wireless Android connections are an enhancement to driving safely. Chevrolet is trying to shift the responsibility to the local dealership even though the local dealership has done everything they have dome to order the part and are following Chevrolet's procedures. Chevrolet is not fixing their issues and neem motivation from a higher authority.

NHTSA ODI #11556123

Mileage unknown · Nov 16, 2023
Unknown Or Other

I bought my car in june of 2023 and after about 2 weeks of driving it i noticed when i drove 40-50 miles per hour my car would start to make a loud griding sounding noise... so last friday November 10 2023 the dealership replaced the noise cancellation moduler and the noise completely stopped... which is great, but now my radio …

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I bought my car in june of 2023 and after about 2 weeks of driving it i noticed when i drove 40-50 miles per hour my car would start to make a loud griding sounding noise... so last friday November 10 2023 the dealership replaced the noise cancellation moduler and the noise completely stopped... which is great, but now my radio will not connect to any device wirelessly on apple car play... it only connects to the devices through bluetooth only. we have tried 6 devices of mine, no luck, the dealership tried serval devices and they could not figure it out either... this is a major inconvenience because apple carplay was the main reason i bought the vehicle.

NHTSA ODI #11555422

Mileage unknown · Oct 30, 2023
Unknown Or OtherFire

Unknown. On October 23,2023, at approximately 1:10am, Car was parked and off, received notification that alarm was going off. When I check the vehicle, it was in flames. Boston fire dept extinguished the fire. Police report was made the following morning, October 24,2023. I've contacted GM and I am still awaiting response. Car…

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Unknown. On October 23,2023, at approximately 1:10am, Car was parked and off, received notification that alarm was going off. When I check the vehicle, it was in flames. Boston fire dept extinguished the fire. Police report was made the following morning, October 24,2023. I've contacted GM and I am still awaiting response. Car was a brand new 2024 chevy trax. Geico insurance reported it to be total loss.

NHTSA ODI #11552688

Official recalls

1

23V744000 · Electrical System: Instrument Cluster/panel

Nov 6, 2023

General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

Consequence & remedy

Consequence: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.