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2020 Chevrolet Trax

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Chevrolet Trax do not stand out strongly from the model-year median of 94.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 18 of 94 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports2 fire reports4 injury reports

What owners actually said

94 reports
Mileage unknown · Jan 3, 2024
Tires

I was driving to My college from my home and around 3.8mi on my route when I heard a loud sound from my car I also noticed the vehicle was unstable so I went to the nearest gas station at Westar to put in a spare I had in my car the Yokohama tire was P 205/ 70R16 96H I never got it inspected by anyone and I did get a warning 0 p…

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I was driving to My college from my home and around 3.8mi on my route when I heard a loud sound from my car I also noticed the vehicle was unstable so I went to the nearest gas station at Westar to put in a spare I had in my car the Yokohama tire was P 205/ 70R16 96H I never got it inspected by anyone and I did get a warning 0 psi low tire please add air to your tire and a Service Tire Monitor System after I installed the spare and I never contacted the dealer or service center regarding the problem my tire is available for inspection if needed and my safety could've been at risk or others due to me driving at a high traffic route

NHTSA ODI #11563343

Mileage unknown · Dec 20, 2023
Visibility/wiper

This vehicle currently had 48,568 miles at time of repair. Windshield wipers were not working properly. Had the issue diagnosed at RD Banks Chevrolet in Champion, Oh. They determined it to be a windshield wiper motor. Seems too soon to have to replace. It did however, correct the situation.

NHTSA ODI #11561057

Mileage unknown · Nov 14, 2023
Electrical SystemSeat Belts

THE DASHBOARD GOES IN AND OUT WITH THE SCREEN, CAN'T SEE MILEAGE, SPEED, OR ETC CONTROL PANEL. THE SEAT BELT CAME UNLATCHED IN THE PROCESS OF SLOWING DOWN, PERSON WAS SLAMMED INTO THE DASH. NERVOUS TO DRIVE THE CAR WITH SEATBELT DELATCHING NO MESSAGE DUE TO THE DASH BEING OUT, AND NO ALERTS THROUGH ON STAR. DASH LIGHTS GOING OUT…

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THE DASHBOARD GOES IN AND OUT WITH THE SCREEN, CAN'T SEE MILEAGE, SPEED, OR ETC CONTROL PANEL. THE SEAT BELT CAME UNLATCHED IN THE PROCESS OF SLOWING DOWN, PERSON WAS SLAMMED INTO THE DASH. NERVOUS TO DRIVE THE CAR WITH SEATBELT DELATCHING NO MESSAGE DUE TO THE DASH BEING OUT, AND NO ALERTS THROUGH ON STAR. DASH LIGHTS GOING OUT FOR ABOUT A MONTH, SEATBELT INCIDENT HAPPENED TWO DAYS AGO, STILL HAVING PROBLEMS WITH THE PASSENGER-SIDE FRONT SEAT BELT. CONTACTED THE DEALERSHIP CANT BE SEEN FOR TWO WEEKS

NHTSA ODI #11555010

30,000 miles · Aug 21, 2023
Tires

The contact owns a 2020 Chevrolet Trax equipped with Continental Tires, Tire Line: ProContact, Tire Size: P205/70/R16, DOT Number: P50WWBVD4219. The contact stated while driving 50 MPH, the rear passenger’s side tire experienced a blowout. The contact was able to pull over on the side of the road and replaced the tire with the s…

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The contact owns a 2020 Chevrolet Trax equipped with Continental Tires, Tire Line: ProContact, Tire Size: P205/70/R16, DOT Number: P50WWBVD4219. The contact stated while driving 50 MPH, the rear passenger’s side tire experienced a blowout. The contact was able to pull over on the side of the road and replaced the tire with the spare tire. The tire was taken to a dealer that stated that the tire could not be repaired. The tire was replaced. On another occasion, the contact noticed that the sidewall on the front passenger’s side tire was damaged. The tire was not replaced. The manufacturer was contact and stated there was no recall for the failure. The failure mileage was 30,000.

NHTSA ODI #11539901

Mileage unknown · Mar 5, 2023
Unknown Or Other

I started my vehicle this morning and backed out of my driveway and when I went to shift out of reverse there was a sudden and violent jolt through the car and the check engine light came on and and the car information center displayed "Service Power Steering" with actual loss of power steering for approximately 45 seconds messa…

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I started my vehicle this morning and backed out of my driveway and when I went to shift out of reverse there was a sudden and violent jolt through the car and the check engine light came on and and the car information center displayed "Service Power Steering" with actual loss of power steering for approximately 45 seconds message cleared and my power steering returned to normal. Then "Service Stabilitrak" displayed on the information center and disappeared shortly after. Engine light remains on with fault codes P0700, U0100, and U0073 during diagnostic scan.

NHTSA ODI #11510210

Mileage unknown · Feb 9, 2023
Electrical SystemService BrakesSuspension

This is the either 5th or 6th complaint for this vehicle. I am making after almost 6 months, most of which my car has been in the dealership. The brakes locked up in the parking lot at my bank, I noticed the signs that it was about to lock up and pulled into the parking lot before it threw a code. I was in fact on the phone with…

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This is the either 5th or 6th complaint for this vehicle. I am making after almost 6 months, most of which my car has been in the dealership. The brakes locked up in the parking lot at my bank, I noticed the signs that it was about to lock up and pulled into the parking lot before it threw a code. I was in fact on the phone with the dealership when it happened. They sent their tow truck and as of today the car has now been in their possession for 3 weeks. I got a call from the dealership telling me they are replacing the brake booster. This car now has over 2,700.00 in new parts, this doesn't count the labor cost. This includes, coil pack, plugs, master cylinder, fuse box, abs module and related pressure valve and brake switch. The manager said they are running out of ideas and parts to replace. When I asked him what happens if this still doesn't fix it, he said that that situation was to unheard of to consider. I pointed out that if the dealership can't find the problem then GMC needs to step up because I still have 3 years left to pay for this car and that eventually there either have already been others who've died or there will be in the future, because unless this car is defective, it can't be the only one like this. I wonder how many people have died from this and it just wasn't caught that this problem caused it. I also explained that my next step would be to find a lawyer.

NHTSA ODI #11506349

Mileage unknown · Jan 20, 2023
Service BrakesSuspension

This is the 5th time my car has broken down with this problem, the brakes lock up on the highway and the "stabilitrak" service light comes on. (suspension) This time there was a gasoline tanker right behind me. If this man hadn't been such an experienced tanker driver, I would now be a bloody spot on the highway, my kids would …

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This is the 5th time my car has broken down with this problem, the brakes lock up on the highway and the "stabilitrak" service light comes on. (suspension) This time there was a gasoline tanker right behind me. If this man hadn't been such an experienced tanker driver, I would now be a bloody spot on the highway, my kids would be without their mom, my husband widowed and my grandchildren would have to be happy just hearing stories about me. I would be in the local grave yard, six feet under. So far, I have had a new fuse block, master cylinder, coil pack with plugs, abs module, pressure valve and a new brake switch. That was as of 2 weeks ago, my car broke down again last night, as reported above. My car, which I just made a payment of $635.00, and is just now at 51,000 miles is less than 3 years old. I am truly afraid to drive it, I don't know who to contact at Chevrolet or GMC there has to be some kind of recourse or are they not able to fix the BRAKES on a car???

NHTSA ODI #11502740

Mileage unknown · Jan 5, 2023
Electrical SystemService BrakesSuspension

This is the second complaint I have filed, but it is the 3rd time my car has been at the dealership for the same thing. The brakes lock up without warning and the traction control error light and stabilitrak error light come on. This time the transmission didn't go into limp mode it just shut down. The 1st repair, dealership tol…

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This is the second complaint I have filed, but it is the 3rd time my car has been at the dealership for the same thing. The brakes lock up without warning and the traction control error light and stabilitrak error light come on. This time the transmission didn't go into limp mode it just shut down. The 1st repair, dealership told me that it was a corroded fuse block. I paid to repair that. The day the car was released back to me, it broke down, required towing 3 miles after I left the dealership. I towed it back. They said they couldn't find problem, I told them to drive exact same route, they did, it locked up again. Mechanic then said the master cylinder was binding up on the inside and it was replaced. Six weeks later it failed the same way again, had it towed. Dealership said it was the abs module and a valve, replaced those. They put a rush on it as it was right before Christmas, two days after Christmas it broke down again. It is currently at the dealership, and I was told that they can't figure out what's wrong with it????? Each time it has locked up, I have been in traffic, once doing 70 mph highway, once doing 60 mph highway I managed to pull off but then blocked an on ramp to a bridge on a highway, once going uphill in town at 35 mph. Each time I narrowly missed hitting other people and once almost got run over by a gasoline tanker. In any of these events I could have either died or killed someone else. Each time there was no warning at all, no lights, noises or anything. Even if I get my car back, I will be terrified to drive it. My husband said, and I quote, "I will bleed through my eyes before I buy another Chevy" end quote. My local dealership is doing everything they can, but I am getting frustrated, because sometimes they have a loaner car and sometimes they don't. I work two jobs, since my husband got sick with covid-19 last year and spent 10 days on a ventilator. He can't work like he used to, so I am picking up the slack, please help us.

NHTSA ODI #11500250

Mileage unknown · Sep 27, 2022
Electrical SystemPower TrainService Brakes

My car brakes locked down while I was driving home from work, at 70 mph, posted speed limit. I got it to the dealership, it started out that it was a broken wire, now they tell me I need a new fuse box and it's not covered. My car was purchased in may of 2020 and has 47k miles on it. The repairs have gone from 412.00 dollars, no…

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My car brakes locked down while I was driving home from work, at 70 mph, posted speed limit. I got it to the dealership, it started out that it was a broken wire, now they tell me I need a new fuse box and it's not covered. My car was purchased in may of 2020 and has 47k miles on it. The repairs have gone from 412.00 dollars, not including the tow bill to 719.00 dollars, not including the tow bill. A fuse box shorting out at two years old, and locking down the brakes is absurd. I work at a trucking company and have 40+ years experience with no tickets or accidents, I don't know how my car didn't flip forward it stopped so hard, it's hard to think about what would have happened to someone with less driving experience than I have trying to control a car in the same instance. Please check on this, if you need to know, my car is now at Don Hall Chevrolet in Ashland KY, ph. 606-618-9616, my car is in their service center.

NHTSA ODI #11486631

Mileage unknown · Sep 16, 2022
Electrical SystemPower TrainService Brakes

This is the 3rd time this has happened in our vehicle, my second complaint here. I was driving on the interstate at posted limit of 60 when brakes began locking up on me. I got it off to the side of the road, I thought my car was going to flip over the brakes locked down so hard. Service stabilitrak light came on, abs light and …

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This is the 3rd time this has happened in our vehicle, my second complaint here. I was driving on the interstate at posted limit of 60 when brakes began locking up on me. I got it off to the side of the road, I thought my car was going to flip over the brakes locked down so hard. Service stabilitrak light came on, abs light and traction control light came on. I called the dealership who told me onstar provided the stabilitrak code for it. They told me it would be 160 to have it hooked up to diagnostics, that if it isn't covered by warranty it is a customer assumed cost. My husband replaced the ignition coil and spark plugs thinking that it was the problem, well over 200.00 for parts. The car is now doing the same thing, but I noticed it happened an incline, then realized it happened the 1st and 2nd time on a decline. I am now wondering if the transmission isn't going out at 47,363 odometer miles. The dealership is no help, they have the actual codes but won't provide them or tell me what's wrong. All I know is that for a 25,000 k car, it's dangerous. I am lucky I was able to maintain control of the vehicle on an interstate highway.

NHTSA ODI #11484756

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.