2019 Chevrolet Trax

I turned on the vehicle and the check engine light came on *NOT BLINKING* for the first time. The traction control light also came on after a few minutes of driving. About a minute later, the vehicle began to slow from 40 to a near-complete stop in the middle of a busy road. No blinking lights or alerts. I pulled the vehicle into a parking lot and parked. The vehicle began shaking slightly. I turned off the vehicle for about 15 minutes or so and was able to drive back home with the check engine light still on. I called to have the vehicle towed to a dealership.

My car’s engine started to get loud one day and would run roughly as I drive. I got it check and the service center couldn’t find the issue as the car was good on all its fluids and there weren’t any leaks anywhere. Then some days passed and my vehicle started to slow down drastically on a highway (speed limit of 65) and my car would struggle to accelerate and so I was forced to switch from the middle lanes on the left to the lane all the way in the right, it was very difficult to do so as cars were passing me at high speeds. My car was struggling to accelerate and the engine started running rough. The engine light then came on. So I got it checked ant a local service center and I was told my turbocharger had to be replaced as it malfunctioned somehow. I can’t drive my car as it would be traveling way below the speed limit. I did not bring it to my dealer yet.

Water has been pooling in the wheel well under trunk of my car undetected due to the covering overlap. Water has been leaking due to the rain from outside in. My back seats were wet, my spare tire was flooded, and a smell has began to set in my car. My cars speed has been slower to increase which can put my response time to dangerous situations slower. I have an appointment on the 10th of January to have my car looked at and I have began a claim with Chevrolet. No warning signs were made present. I had cleaned out a few gallons of water from my trunk last night and again this morning my car was filling up with water due to the rainy season. This website is not letting me upload files.

The issues with the car happen when attempting to go over 40mph. After maybe 10-15min of driving, if attempting to go over 40mph, the car starts making a clinking sound, a lot of exhaust smoke comes out the back and there is a general inability to accelerate without the engine sputtering which even happened at lower speeds once it has already started to happen. The check engine light come on when this occurs. Our safety does seem to be at risk as we cannot seem to keep up with traffic speeds and would likely cause an accident if we remain on the road while the car is exhibiting these conditions. After I told the dealership about how long in driving it takes to recreate the problem, the dealership that currently holds the car(Jennings Chevrolet in Glenview, IL) were able to reproduce the problem. My parents and I went on Feb 16th, 2023 to Napleton Hyundai in Glenview and bought the car used and after 2 days of driving, my parents were having issues with the car and being able to accelerate. At the time it was diagnosed as a catalytic converter and flex pipe problem. Those items were backordered and were not able to be replaced until 2 months after our original complaint. During those 2 months of waiting, my parents were instructed not to take the highway and not to exceed 40mph. Upon getting the car back on April 26th, it took merely 4-5 more days for the problems to come back again. We also found that on Dec 17th, 2022, the previous owner took the car in with the same problems and after getting an estimate, declined service and took the car back Dec 28th, 2022. The vehicle has been looked at by Napleton Hyundai in Glenview, Jennings Chevy in Glenview and prior to our ownership, Anderson Chevy in Chicago. Anytime the vehicle exhibits the above mentioned problems, the check engine light does come on and usually in addition to the issues listed above, the car seems to be low/out of oil. At this time, we are told the cars issue is the turbo.