2019 Chevrolet Trax

The contact owns a 2019 Chevrolet Trax. The contact stated that while depressing the brake pedal, the vehicle did not immediately stop, and the braking distance was extended. The contact stated that the rear braking system had malfunctioned and did not properly activate while depressing the brake pedal. The vehicle was taken to the local dealer who diagnosed that rear brake calipers were inoperable. The rear brake calipers were oiled but the failure continued to occur. The manufacturer was not contacted. The failure mileage was 55,000.

While in operación vehicle brakes Apple themselves forcing the motor to work against itself. This has happened multiple times now. The vehicle has 22000 miles on it. It was at BLVD. GMC in Long Beach CA. We were told that the problems was a low battery that cause the computer to act out with brakes. Battery was replaced by them. 1 week later it happens again. Now BlVD. GMC wants to do a Brake Fluid service and replace the computer. I am [XXX] and this is a huge safety concern for me. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Chevrolet Trax. The contact stated that the brakes failed. When the contact drove at 30 mph, the vehicle in front of the contact made a sudden stop for a vehicle that was making a left turn. The contact engaged the brake pedal and the brake pedal failed to move down to slow the vehicle down, and to bring the vehicle to a complete stop. The contact proceeded and came to a stop when it crashed into the vehicle in the front rear and airbags did not deploy. Seat belts did not lock up. The vehicle was taken to an unknown mechanic. However, the mechanic did not provide the contact a diagnostic for the brake system failure. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 8,200.

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE TRAVELING AT AN UNKNOWN HIGH RATE OF SPEED, THE BRAKES FAILED TO OPERATE AS NEEDED WITHOUT WARNING. THE CONTACT CRASHED INTO ANOTHER VEHICLE DUE TO COMPLETE BRAKE FAILURE. THE AIR BAGS DEPLOYED UPON IMPACT. THE CONTACT SUSTAINED INJURIES TO HER RIGHT HAND AND HER SON SUFFERED A SEVERE HEADACHE AND BRUISED LEG. THE CONTACT NOR HER SON SOUGHT MEDICAL ATTENTION. THE CONTACT STATED INHALED ON KNOWN FUMES OR SMOKE. THE OTHER DRIVER DID NOT SUSTAIN ANY INJURIES. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS TOWED TO AN INDEPENDENT COLLISION CENTER AND WAS DESTROYED. THE DEALER NOR THE MANUFACTURER HAVE BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS TRAVELING IN MY CAR ON THE FREEWAY. TRAFFIC CAME TO A DECELERATION VERY QUICKLY AND SUDDENLY. I WAS ABLE TO SLOW DOWN IN TIME TO AVOID THE CAR IN FRONT OF ME, HOWEVER I WAS STRUCK FROM BEHIND. THE DRIVER BEHIND ME MUST HAVE SWERVED ALSO TO TRY TO AVOID HITTING ME DIRECTLY FROM BEHIND. SHE HIT MY REAR DRIVER SIDE. THIS ACTION CAUSED MY CONTROL ARM, STRUT TOWER, ROTOR, WHEEL AND ALL OTHER ASSOCIATED PARTS TO DETACH FROM THE VEHICLE. THIS ALSO CONSEQUENTIALLY CAUSED THE BRAKE HOSE TO BE RIPPED FROM THE ASSEMBLY RESULTING IN POOR BRAKE PRESSURE. I WAS ABLE TO PULL TO THE SHOULDER WITH HYDRAULIC BRAKES ALONG WITH THE USE OF MY EMERGENCY BRAKE. VERY MINOR INJURIES WERE SUSTAINED FROM THIS INCIDENT, HOWEVER, THE SITUATION COULD HAVE RESULTED IN SEVERE INJURY OR DEATH. I HAVE NOT EXISTING RECALLS FOR THE PARTS THAT FAILED, HOWEVER, THERE IS A RECALL ON THE FRONT CONTROL ARMS ON THIS VEHICLE.

IN THE 2ND MAINTENANCE OF THE VEHICLE AT THE AUTHORIZED DEALER THEY INFORMED ME OF A RECALL ON THE FRONT TRAIN, AFTER THIS THE VEHICLE HAS PRESENTED DIFFERENT INCIDENTS, FROM DIFFERENT SOUNDS TO HIGHER FUEL CONSUMPTION, IT DOES NOT RESPOND IN THE SAME WAY WHEN ACCELERATING, THE GUIDE VIBRATES AND IT DOESN'T STOP THE SAME.THIS HAPPENS ON ANY TYPE OF PAVEMENT. CURRENTLY THE VEHICLE HAS 8,500 KILOMETERS AND THE SITUATION HAS NOT BEEN RESOLVED AND IS THE THIRD VISIT TO THE WORKSHOP AFTER WHAT HAPPENED. HELP ME PLEASE I DON'T FEEL SAFE IN THE VEHICLE.

CAR WAS BOUGHT BRAND NEW AND HAD A MANUFACTURING DEFECT OF THE AUTOMATIC TRANSMISSION FLUID COOLANT LINES LEAKING, TO THE POINT THAT THE CAR WOULD NOT GO FORWARD OR BACKWARDS, THIS PROBLEM WAS FIXED UNDER WARRANTY, AND ALSO THE CAR WILL SURGE FORWARD AT OPERATING TEMPERATURE, MAKING IT HARD TO STOP AT RED LIGHTS, AND IN PANIC STOPS, LIKE MY SON HAD RECENTLY CAUSING A MINOR PARKING LOT ACCIDENT, WHILE THE CAR WAS MOVING AT A VERY LOW SPEED.