2019 Chevrolet Trax

The contact owns a 2019 Chevrolet Trax. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing a blanket for the front of the vehicle but was not repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 55,000.

I NOTICED THAT MY EXHAUST SMELLED STRONGLY OF HYDROCARBONS SO I EXAMINED AND PHOTOGRAPHED THE DIP STICK AND THE CRANK CASE OIL WAS A DARK BROWN AND SMELLED OF GASOLINE. THE TRAX HAS 3245 MILES ON THE ODOMETER AND MAY HAVE HAD WASTE OIL DUMPED IN IT WHILE MY WIFE AND I WERE ASLEEP IN OUR HOME WITH A GAS PORT.. THERE ARE SIGNS ON THE LOCAL HIGHWAYS OF ENGINE FAILURE SPEWING OIL ON THE ASPHALT AND WEAKENING THE NEWLY PAVED ROADS. *TR

CAR WAS BOUGHT BRAND NEW AND HAD A MANUFACTURING DEFECT OF THE AUTOMATIC TRANSMISSION FLUID COOLANT LINES LEAKING, TO THE POINT THAT THE CAR WOULD NOT GO FORWARD OR BACKWARDS, THIS PROBLEM WAS FIXED UNDER WARRANTY, AND ALSO THE CAR WILL SURGE FORWARD AT OPERATING TEMPERATURE, MAKING IT HARD TO STOP AT RED LIGHTS, AND IN PANIC STOPS, LIKE MY SON HAD RECENTLY CAUSING A MINOR PARKING LOT ACCIDENT, WHILE THE CAR WAS MOVING AT A VERY LOW SPEED.

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). GANLEY CHEVROLET (13865 BROOK PARK RD, BROOK PARK, OH 44142, (216) 586-5804) STATED THAT THE PART WAS NOT AVAILABLE AND WOULD BE ORDERED IN JULY OF 2019. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT NEVER DID. THE CONTACT ALSO STATED THAT THE HEATING AND COOLING COMPONENTS WOULD NOT FUNCTION PROPERLY AND IT TOOK AN EXCESSIVE AMOUNT OF TIME TO COOL OR HEAT THE VEHICLE. ALSO, THE ACCESSORIES WOULD NOT CHARGE HER DEVICES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 300.