2018 Chevrolet Trax

My check engine light came on, I took my vehicle to Ken Ganley Chevrolet because that is where I purchased it. They claim they have no record I bought it there and at first refused service. I provided my loan documents that state I purchased it. Tim was in the service department, I brought the car in and he had it looked at. He said the issue is the turbocharger, which is a known issue with this year/make/model that GM knows about. The repair was under warranty, completed and the car returned to me. Less than 2 weeks later the check engine light came on and the diagnostic gave the same error. I took it back to the dealership and I got 3 different answers. One person told me it was an exhaust issue that was causing the turbo to overheat (the car is kicking out excessive amounts of carbon monoxide), the second person told me there was no issue and they weren't sure why the check engine light went off, the third person said it seemed like the exhaust and the overheating was a safety issue and it shouldn't be driven. They ultimately refused the repair and said bring it back if it gets worse. I called GM corporate to report the dealership and ask for an actual repair. They told me to take it to another dealership to be looked at. Multiple other dealerships have refused because the case is open with the original dealership. That Ken Ganley Chevrolet dealer is refusing to acknowledge a repair is needed. The car is continuing to kick out excessive carbon monoxide and smells like burning when driving. The engine chugs and doesn't get up to full speed. I requested goodwill reimbursement for part of the car from GM for failure to service and an unsafe vehicle and they have offered no solution because other dealers won't give a second opinion. The car is not safe to drive and is not being repaired.

Engine oil cooler leaking with no dash lights causing burning plastic fumes only when sitting at an idle to enter car cabin causing passengers to feel unwell at times. With no warning lights for specific leaks or overheating warnings caused high repair bills at the shop. Also, probably causing engines to malfunction earlier than normal since the only sign is the smell of something burning when at an idle and no other warning signs that would be cause of concern to a mechanic or owner. This would only happen if the recirculating outdoor air.

I was driving between 35 and 45 mph and ran over a manhole cover. The rear of my vehicle began to fishtail. I pulled into a gas station and upon attempting to leave my vehicle failed to drive forward. The car was still on but would not move forward. I had it towed by flatbed to the local chevy dealership where it was determined that the rear suspension swing bar has separated at the weld. If I were traveling at a higher rate of speed on the highway this could have been deadly. The current recall for this problem only mentions the front control arm but for the same issue. My car has been inspected by my insurance and the incident does not match the damage and I'm fighting to not have my vehicle considered totalled. There were no other warning signs or issues prior to this.

My Trax 2018 was leaking a fluid .My mechanic advised me that it was my radiator ,compressor and condenser .My mechanic proceeded to look into this for me and said there was a special coverage to take care of this from GM .But when I took it to Serpitini they said my vin doesn’t match .So I have to pay ifor it yo get fixed .only has 52,159 miles on it. I feel I shouldn’t have to pay for these parts since they were defective ,and my car was made at another plant !!!

Engine shut off on me I've replaced battery and alternator there is a strong smell of burning plastic from engine bay before this my AC went out only was blowing hot air but car now will not start after replacement of alternator and battery only had the car for a bit now everyone is breaking on me I've had it in the shop for half the time I've had it about to call finance company and give up on vehicle

My vehicle has been giving me such a HEADACHE! I purchased the TRAX in (12/2021) and it has been in the shop for the same issue multiple times. It went in the shop in JULY and I did not pick my vehicle back up til September (2mths). the problem its having is the power steering keeps locking up and the engine and power steering lights keeps coming on. Once I come to a stop it will not pick up speed its liking I'm just sitting still and when it does start to go its taking a very slow time. I almost been in multiple accidents due to this issue. After spending thousands of dollars on rentals and Chevy service department, the issue still remains. I got the car out the shop in September and took it back a week later for the previous problem and they still cant find what is causing this problem. As I type this my car is back at Chevy service for the same issue its been in there since (10/8/22) and I had to spend more money for a RENTAL. This problem is becoming a burden on me and affecting my job. I require a vehicle for work. I need answer to my problem ASAP or issue me a new CAR.

The blower motor and blower motor resistor in this car have gone out numerous times. They do not work. Most owners of this car have it replaced multiple times, costing over $1000. This is unsafe, in both summer and winter months. During the summer, the people in the car over heat and can suffer from heat stroke. In the winter, you can't defrost your windows which can cause multiple accidents to take place. Having replaced both these parts numerous times, I believe this may be an electrical issue. Along with a parts issue.