2018 Chevrolet Trax

The contact owns a 2018 Chevrolet Trax. The contact stated that while driving 20 MPH and attempting to slow down, the brake pedal was depressed; however, the vehicle failed to respond. The contact used the parking brake to slow and stop the vehicle. There was no warning light illuminated. The vehicle was driven to the residence. An independent mechanic was contacted to diagnose the vehicle. A dealer was not notified of the issue. The vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 135,000.

The contact’s parents owned a 2018 Chevrolet Trax. The contact stated that while a parent was driving 30 MPH, the brake pedal was depressed; however, the accelerator pedal was also simultaneously depressed the accelerator pedal. There was no warning light illuminated. The failure caused the contact’s parent to veer off the side of the road, which caused the vehicle to roll over several times before landing on a construction vehicle. The contact stated that all the air bags deployed during the rollover. The contact’s parent suffered several injuries and was taken to a local emergency room. The contact’s parents suffered back, neck, and rib injuries. The contact stated that a Police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The vehicle was deemed destroyed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.