2024 Chevrolet Traverse

The Defective Software Trigger: vehicle’s dashboard Brake Pad Life Monitor indicated the pads were low showing 19% roughly 3.5-4mm remaning life. Upon arrival to the dealership, I was informed that my rotors would also need to be resurfaced. I contested a mandatory rotor resurfacing policy. I openly disagreed with this arbitrary "store policy" but was forced to comply to get my vehicle serviced. The dealership stated they would refuse to replace the pads unless I paid out-of-pocket for an unnecessary resurfacing. The technician measured my pads at 7mm (over 60% of usable life remaining). My vehicle did not need brakes; it was suffering from a known factory software bug detailed in GM Bulletin 25-NA-029. Rather than identifying this warranty glitch, I was forced to pay for unnecessary vehicle repairs. The technician machined my front rotors and installed new pads. On my way home, the vehicle exhibited severe, violent steering wheel shaking under braking at highway speeds. The technician completely failed to check for runout or machine the rotors evenly. I was forced to drive 90 miles home with a violently vibrating steering system. I called the dealership but the facility was closed. To correct a severe safety hazard caused entirely by the shop, I had to drive an additional 90 miles back to the dealership (a 180-mile total round trip) on compromised brakes. I requested that the dealership replace the ruined rotors and pads at their expense. Management refused instead, to force the shaking to stop and avoid paying for hardware, the dealership refunded the original resurfacing fee (Driver side rotor 29.89mm to 1st resurface 29.20m- Passenger side 29.80mm to 1st resurface 29.25mm) and machined my front J61 rotors a Second time, cutting them down to 27.80mm Driver side and 27.59 mm on my passenger side. I have contacted corporate but I've had no resolution.

I HAVE HAD MY VEHICLE FOR ALMOST GOING ON 2 YEARS I WENT FROM A CAR THAT I HAD ISSUES WITH TO A BRAND NEW VEHICLE WITH ISSUES/REPAIRS NEEDED ON. NOTHING HAS BEEN RECALLED ON MY VEHICLE AT ALL AND IT SHOULD BE RECALLED ON MY VEHICLE I HAVE HAD A LOT OF ISSUES W/ MY VEHICLE AND I SHOULD NOT, NOW THERE IS ANOTHER ISSUE W/ THE DRIVERS WINDOW BUTTON WHERE IT GETS STUCK DOES NOT PUT THE WINDOW DOWN OR WORKS ONLY SOMETIMES I FOUND INFO ABOUT IT General Motors Technical Service Bulletin GM TSB 25-NA-022 addresses problems where the driver's door window gets stuck or works only sometimes. The driver window may not roll up or down, or it may stop working after you press the button. HOW IS THAT NOT KNOWN ISSUE FOR MY VEHICLE VIN I SHOULD NOT HAVE TO BE DEALING WITH THESE KNOWN PROBLEMS ON A BRAND NEW ALMOST 2 YEARS OLD VEHICLE AT ALL ITS FRUSTRATING TO DEAL WITH VEHICLE PROBLEMS WITH A BRAND NEW PURCHASED VEHICLE ANOTHER ISSUE WITH THE VEHICLE IS THE BRAKES THAT SQUEAK OF COURSE GM SAID UNLESS I WAS UNDER CERTAIN MILEAGE IT CAN BE FIXED LIKE HOW IS THAT EVEN FAIR FOR THE OWNER TO EVEN HANDLE ON THEIR OWN OUT OF POCKET COST. THIS IS INSANELY CRAZY TO HAVE TO DEAL WITH KNOWN ISSUES ON A VEHICLE AND NOTHING CAN EVEN BEEN DONE . YOU ALL NEED TO LOOK INTO MY VIN # AND FIND THE ISSUE WITH THE General Motors Technical Service Bulletin GM TSB 25-NA-022 Driver Window Stuck or Intermittent Operation Concerns BUT OF COURSE MY VEHICLE VIN HAS NOT EVEN BEEN RECALLED FOR THIS SPECIFIC PROBLEM BUT IT IS KNOWN ISSUE? HOW DOES THAT EVEN MAKE SENSE AT ALL? YOU ALL NEED TO LOOK INTO MY VEHICLE WITH THESE ISSUES

Back in December 2025 took car in because there was a coolant leak until the car started. Alerting me that it was overheating in the middle of the freeway. I had to find a place to pull over while the car was alerting. With urgent urgent urgent alert to pull over. Took it into dealership and it Turns out it had a coolant hose leak . I took the car in for an oil change TODAY and turns out has a host leak again. The dealer did the inspection and I don’t have the part available to fix it. And this is a brand new car giving me issues. I travel far on weekend so this would be hazzard. The dealer said the water tank low because of the leak. It’s also the rear backseat window would not go Thank you It’s leaking, and that’s a safety issue. Because if there’s Down emergency, we can roll the window down. We also had an issue with the break pad alert system alert me. There was no brakes. It turned out to be in update issue and again I was going to travel on vacations. Those are other issues. I’ve had with the car but the maintenance issue today is at the clothes again is leaking and is a safety hazard because if I’m driving and the car and it overheats.

This was one of about ten times this has randomly happened when using Super Cruise. We were heading south on I-41 and super cruise is active and set around 80 mph, I entered an area where Super Cruise became unavailable or the system indicates that road information is not available, the vehicle immediately began to rapidly decelerate to under 60 mph within 5 seconds of the vehicle notifying me with red bar on steering wheel and one buzz of my seat. Causing serious concern for safety of my family in the vehicle. During this deceleration, I am unable to override or stop it — pressing the brake pedal does not cancel the slowdown, applying the accelerator has no effect, and no control buttons will disengage Super Cruise. All pedals are dead. All buttons to cancel do not disengage what the CAR is doing. The vehicle continues to slow down on its own, which poses a significant safety risk on highways and interstates.

At around 22,000 miles my vehicle went into reduced power mode with no indication of why. This happened while I was going up a steep hill and the reduction of power slowed my vehicle dramatically, and I was nearly rear ended. The vehicle had no check engine light on until the next morning. I got the check engine light read at Autozone and they indicated that it was for a coolant pump. When i checked the coolant reservoir, it was empty. I added GM approved coolant and the check engine light turned off, but I had already set up for the vehicle to be serviced at Earnhardt GMC, so I still took it in on 9/19/25. They had my vehicle there for 5 days and said it was a valve that was causing a leak, and they had replaced it. On 10/12/25, my vehicle went into reduced power mode on the freeway again. I still had no check engine light. I had to wait until the morning to take it into the dealership again. In the morning the check engine light came on again, so the dealership was able to read it and it was the same code as before. This time they only needed the vehicle over night, and said the coolant leak was from a bad water pump. on October 27th, my vehicle once again went into reduced power mode on the freeway, and again no check engine light. The next morning the check engine light was present and I again took my vehicle to Earnhardt GMC to have it diagnosed. Once again it had the same code. The next day I received a text message from my service advisor, that the issue was from the radiator hose and that they will be ordering it. So at this point I am in a rental car that was covered by my warranty. I asked if they had any updates 2 days later, and was told they didn't. On 11/3/25, while looking at a Facebook group for 2024 Traverse owners, I saw a number of people with the same issue I was having and getting month long ETAs for repair. It was later confirmed that my part will not be available until between 12/16/25-12/30/25. My vehicle is currently still at the dealership.

I was leaking coolant and took to the dealer. They say it's my upper radiator hose and it needs replaced but it's on a nationwide back order. I was at 42000 miles and was not covered under warranty. I'm reading that a ton of people having the exact same issue and nobody knows why are recall hasn't been issued on this. This can't be good for the environment having a bunch of traverse vehicles leaking coolant all over the country. Also a safety issue as your car can over heat!

After only having the vehicle for one year, we found a big puddle underneath our vehicle. Not knowing what this liquid was and just thinking that it was the air conditioning. We continue to drive it while driving at one afternoon. The car told me to stop immediately as my engine had overheat overheated. We are now stuck in a rental until further notice due to the upper radiator hose needing replaced. It concerns me that a vehicle so new is out of order for so long that if it were to have any more issues, I would out of a vehicle again

While making a left turn in a residential area, I slightly accelerated and noticed the RPM's shot up significantly. The vehicle did not shift as expected and felt like it was stuck in higher gear or slipping. Even after I let off the gas, the RPM's remained high longer than normal. This created a moment where the vehicle did not respond predictably, which could have put myself and others at risk if traffic had been heavier. The vehicle has approximately 16,500 miles. There were no warning lights, error messages, or sounds at the time. I did request for the issue to be recorded in my service record. The component suspected to be at fault is transmission or the transmission control system. This is concerning given the low mileage and recent model year.