2024 Chevrolet Traverse

After only having the vehicle for one year, we found a big puddle underneath our vehicle. Not knowing what this liquid was and just thinking that it was the air conditioning. We continue to drive it while driving at one afternoon. The car told me to stop immediately as my engine had overheat overheated. We are now stuck in a rental until further notice due to the upper radiator hose needing replaced. It concerns me that a vehicle so new is out of order for so long that if it were to have any more issues, I would out of a vehicle again

Bought 2024 Traverse end of June 2024 from show room at Flow Cheverolet in Salem, NC. In Sept 2024, took it in for glitchy screen/radio black and colorful lines displayed, squeeky brakes, and dashboard rattling when hitting 60+ miles. Chevy fixed the screen but said they could not do anything about brakes or the rattling of the dashboard. March 2025- brakes still squeeked and brake failure message came on, took in they had to order and replace brake sensore. I informed them that when backing up the automatic brakes come on stopping the car when no vehicles are coming would take 3 to 4 tries to back out from driveway but this problem was not addressed. July 2025- check engine came on, was told cylinders 2 injection pulse offset exceeded minimum learning limit suppositely just needed some STP August 2025- check engine came on again took in to Cheverlote they said they needed to order and replace Fuel injection pump because it was faulty, but that day recieved a text from the car saying battery was dieing while at Cheverolet service department. Car has been at the service department for over a week and they still can't figure out why its not holding charge. Battery has been replace twice while at their shop. Most important issue the millage is stating it has 25,400miles but we know for sure we have not traveled or driven but maybe half that millage in the pass year and chevy's mechanic is stating there is no way for them to confirm that. Too many issues for a car bought brand new only a year ago and because of the faulty odameter we only have about 10,000 miles left of warranty.

Incident 1 - Dashboard Electrical Failure Date: June 11, 2025 Mileage: approx. 10,000 Problem: Multiple dashboard error lights activated simultaneously, including false "dead battery" warnings despite the vehicle starting normally. The vehicle could not be shifted into gear and could not be shut off through normal ignition procedures, requiring manual battery disconnection to resolve. Incident 2 - Power Steering System Failure Date: June 12-13, 2025 Problem: Complete power steering failure. Temporary resolution achieved by battery disconnection and reconnection, indicating systemic electrical issues. Incident 3 - CAN Bus Communication System Failure Date: July 6 and 9, 2025 Problem: Check engine light with diagnostic code U0073, indicating Controller Area Network (CAN) bus communication failure - a critical vehicle system malfunction. On July 11, 2025 my wife had the oil changed and the mechanic assured her, “It’s just a glitch ma'am, like a computer. Just restart the car 2 or 3 times.” Incident 4 - Recurring Power Steering Failure Date: July 12, 2025 Problem: “Service ESC and Power Steering”. Power steering system failed again, demonstrating that previous "fixes" were ineffective and the underlying defect persists.

The contact owns a 2024 Chevrolet Traverse. The contact stated while driving 45 MPH and depressing the brake pedal, the message "Brake Assist Failure" was displayed. The contact was able to pull over to the side of the road. The contact stated upon turning off and restarting the vehicle, the message was no longer displayed, and the vehicle operated as needed. The contact stated while driving 25-30 MPH at the airport, the failure recurred. The contact stated that upon turning off and restarting the vehicle several times, the failure persisted. The messages "Brake Assist Failure" and "Forward Collision Not Available" were displayed, and the check engine warning light was illuminated. The contact was able to drive 5 MPH and pulled over to a safe location. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the brake master cylinder had failed and needed to be replaced. The dealer was awaiting the parts to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 1,900.

The contact owns a 2024 Chevrolet Traverse. The contact stated while driving at various speeds, the check engine warning light illuminated on the instrument panel. The vehicle was taken to several dealers and the contact was informed that the issue was related to the OnStar feature. The contact called OnStar but was informed that the App was not responsible for the check engine warning light being illuminated. The vehicle was taken back to the dealer and a reset was performed of the check engine warning light. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted without warning. In addition, the contact stated that upon turning off the vehicle, an abnormal, banging sound was coming from the engine. The vehicle was taken back to the dealer however, the cause of the failure was not yet determined; however, the contact was informed that the front drive axle was leaking. The front drive axle was replaced; however, the failures persisted. The manufacturer was notified of the failure but offered no assistance and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 500.

The contact owns a 2024 Chevrolet Traverse. The contact stated while driving 65 MPH, the vehicle shut off while on the interstate, with the check engine warning light illuminated. The contact stated that the driver’s side door became inoperable, with the plastic frame hanging off the door of the vehicle. The vehicle was restarted on the third attempt; however, the failure recurred. The vehicle was driven to the dealer where it was diagnosed and determined that the catalytic convertor needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure and a case was opened. The failure mileage was 3,900.