2024 Chevrolet Traverse

I am reporting a serious safety incident involving my 2024 Chevrolet Traverse RS AWD, with approximately 34,378 miles. On or about [XXX], while the vehicle was being driven near Sarasota Florida at approximately 25 mph, it suddenly lost propulsion and all electrical power. The instrument panel, displays and vehicle electrical systems went completely dark. The vehicle was completely dead and would not restart. Police subsequently jump-started it, but the vehicle’s systems did not initially operate normally. This vehicle previously experienced another complete electrical-power failure while parked overnight, and the dealership has a record of that incident. Following the in-motion shutdown, the dealership performed a complete software flash using USB and stated that a software problem may have caused a parasitic battery draw. I understand how a parasitic draw could discharge the battery while the vehicle is parked. However, I have not received an adequate explanation of why the vehicle lost all electrical power while the engine was running and the charging system should have been supplying power. I am requesting that General Motors open a formal product-safety case, review the dealership’s diagnostic and programming records, determine the complete cause of the in-motion shutdown, and provide written confirmation of the tests and repairs performed. Please provide me with the GM case number and escalate the matter for appropriate technical or field review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the engine warning light illuminated. The failure was a recurring failure. The vehicle was towed to a dealer and was diagnosed with engine failure. The vehicle was repaired, but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 75.

Vehicle overheated while driving on interstate in 32F weather. No warnings lights warning of low coolant - only noticed climbing temperature gauge and cooling fans running at full speed. Pulled over and drove slowly to nearest exit with service station. Found coolant reservoir completely empty but with no obvious leaks. Chevrolet dealer diagnosed leaking radiator hose - typical with numerous social media report of similar issue with the 2024 model year Chev Traverse Generation 3.

This has happened two times. Driving down the road between 35-55mph. "Speed limited drive with care" no CEL. Took to dealer, advised with a CEL or no codes nothing they could do for it. Multiple nights I get home and the fan stays running after engine shutdown. Engine overheat within 10 min of drive time. OIL SMELLS LIKE FUEL. This time engine throttles back and nearly caused accident with not being able to merge.

I am filing this complaint regarding a persistent and unresolved defect with my 2024 Chevrolet Traverse, VIN: [XXX] . The first occurrence of this issue was in June 2025. Since then, the vehicle has repeatedly experienced a “Check Engine” warning, engine misfires (cylinder misfire), loss of power while driving, and severe engine shaking. These symptoms make the vehicle unsafe to operate. The vehicle has been taken to an authorized Chevrolet dealership approximately 20 times for the same ongoing issue. Despite multiple repair attempts, the problem has never been permanently resolved. In total, the vehicle has spent about three months out of service at the dealership. As of January 14, 2026, after the vehicle has been at the dealership for over two weeks, I was informed that the dealer is unable to repair the vehicle. They have escalated the case to the manufacturer, General Motors, because they cannot identify a permanent solution. The current mileage of the vehicle is approximately 41,700 miles. This ongoing defect makes the vehicle unreliable and unsafe for normal use. The repeated failures to repair suggest a potential manufacturing or design defect rather than an isolated incident. I respectfully request that the National Highway Traffic Safety Administration review this matter and determine whether an investigation or further action is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

To date, I have brought the vehicle to the service department four times, primarily due to the check engine light and other critical malfunctions. Below is a summary of the incidents: First Visit (approx July 2024): The vehicle suddenly lost acceleration while I was in traffic, leaving me stranded in the roadway. This posed a serious safety risk. The vehicle remained in the shop for 28 days. Second Visit (September 29, 2024): Multiple warning lights illuminated, and several diagnostic codes were detected. Third visit (do not recall the issue): Will find work orders if needed Most Recent Visit (December 3, 2025): A coolant leak caused the temperature gauge to spike, resulting in the air conditioning shutting off due to overheating. The next day the check engine light came on. I had no warning prior to the guage spiking. In addition to these major issues, the following concerns remain unresolved: Brakes continue to squeal. The dealership advised this is normal and that front brakes wear faster. Reverse sensor activates randomly, causing the brakes to engage abruptly. Also the front crash sensor triggers without any obstruction ahead. The dealership recommended disabling this safety feature. These recurring problems raise serious safety concerns and significantly impact the reliability of the vehicle. The advice to disable safety features is unacceptable and does not address the underlying issues.

Engine light came on . Warning low coolant turn car off engine over heating. Fan still running after turning off. Happen several times. Serveral days. Took in in to dealership because still under warranty. No longer car available despite under warranty. Also breaks alerted low break pad life in around July 2025 and took it in the dealer and said it was a update not completed.