2023 Chevrolet Traverse

The transmission. It is disengaging while driving down the road. It literally has basically stalled out in the middle of intersections, the highway, etc. There is a recall for this exact problem just not with my vin for some reason. I tried to get a dealership to look at it and see if they can fix it they say they will not. I am not safe nor are others with this malfunction.

The contact's husband leases a 2023 Chevrolet Traverse. The contact stated that after the vehicle had been parked for approximately 10 minutes, the contact who was occupying the front passenger's side seat turned off the vehicle while the driver's seat was unoccupied. The contact stated that the vehicle started rolling backwards and crashed into a tree that was 100 ft. away. The contact husband, who attempted to stop the vehicle from outside, sustained a partial tear of his hamstring and calf muscle on the right leg and received assistance from an Orthopedic. The contact sustained a contusion on the left hand but did not seek medical assistance. The contact and her husband were able to drive away from the scene and pulled into a parking lot, where the failure was reproduced. The vehicle was then driven to the residence and parked in the garage. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The contact stated that the manufacturer was notified of the failure and sent a field investigator, who inspected the vehicle but failed to inspect the transmission. The manufacturer later informed the contact that no assistance would be provided. The contact was not provided information on the field inspector assessment. The contact related the failure to NHTSA Campaign Number: 23V172000(Power Train); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 14,000.

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the hazard warning light button was pressed. The contact stated that when the hazard warning light button was pressed again to turn off the hazard lights, the button became inoperable, and the hazard lights remained activated. The vehicle was taken to the dealer, who determined that the hazard light button needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward and stopped while at the traffic light. The contact stated that while driving over 4 MPH, the vehicle seized with the transmission warning light illuminated. The contact was concerned about being involved in a crash due to the failure. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 88,071.

The contact own a 2023 Chevrolet Traverse. The contact stated while the vehicle was turned off and parked in the garage, the exterior and interior lights started flashing, the horn started honking continuously, and the windshield wipers activated. Additionally, the doors locked and unlocked inadvertently and stopped when the vehicle was in drive(D). The vehicle was taken to the dealer where it was diagnosed that the computer module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 17.

I am filing this complaint due to a recurring exhaust leak in the front exhaust pipe of my 2023 Chevrolet Traverse, which poses a potential safety hazard. During the vehicle’s bumper-to-bumper warranty period, Freedom Chevrolet in San Antonio replaced a leaking front exhaust pipe (receipt attached), a known issue covered by a Technical Service Bulletin (TSB) for earlier model years (2018–2022) but not for the 2023 Traverse. Less than two years later, with the vehicle now at approximately 84,000 miles, the front exhaust pipe has failed again, exhibiting the same leak issue. This recurring defect is concerning because exhaust leaks can allow carbon monoxide and other harmful gases to enter the vehicle cabin, posing a risk of poisoning or impaired driver awareness, especially during extended operation. Additionally, the issue may contribute to environmental hazards due to improper emissions control. Despite my requests for assistance from Freedom Chevrolet and GM Customer Care, I have not received a satisfactory resolution, and the repair cost falls on me as the vehicle is out of warranty. I am aware of complaints and TSBs documenting similar exhaust leak issues in Chevrolet Traverse models from 2018–2022, including a recall for the 2019 model year (NHTSA ID: N222385510), suggesting a systemic issue that may extend to the 2023 model. The lack of a TSB or recall for the 2023 Traverse leaves owners like myself vulnerable to repeated failures and safety risks.

The contact owns a 2023 Chevrolet Traverse. The contact stated that while his wife was driving at an undisclosed speed, exhaust fumes entered the vehicle, causing her to have headaches. The vehicle was taken to the dealer, who determined that the exhaust pipe had corroded and cracked, leaking fumes through the muffler and Y-pipe. The contact was informed that the Y-pipe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.