2022 Chevrolet Traverse

After turning the car on, engaging reverse, and then retuning back to park (driver stepped out of vehicle once in park) the vehicle reversed 60 feet on its on through a parking lot with 2 children inside of the car (disengaged from park on its own while vehicle was running). The vehicle was ultimately stopped by a tree with damage to the tailgate and rear. The gear shift selector remained in park for the entire incident. A claim was filed with GM and the Traverse was initially labeled as a “intermittent failure” in my May 2026 claim interview. Post GM inspection, the vehicle is now deemed “operational” (no repairs from GM) and being returned to my family as of July 2026.

Car is having a shift to park error message. I am unable to leave the car in parked position without restarting the vechicle several times and moving shifter to Park, Nuetral and Reverse Several times. There shows no recalls on my car. However this has to be a saftey issue covered under warranty. I transport my children in this car and dont want any incidents with the car rolling away hurting us or others. I need help resolving this issue.

The vehicle started throwing an error stating 'shift to park' after putting the vehicle in park. When attempting to turn the vehicle off it will not allow it, just keeping up the shift to park message on the dash. I am then unable to lock the doors. This could kill my battery as the engine eventually turns off but the lights stay on. Furthermore, leaving the vehicle unlocked and on for some time puts it at risk of being stolen. It does not happen every time I turn the vehicle off. I have tried shifting it back and forth between drive and park and sometimes that corrects the issue. I just got this vehicle about a week ago and it has not yet been diagnosed or seen as this problem just began last night. There were no other issues experienced yet. Googling it, seems to be a common issue with many Traverse owners, stating that it is typically the transmission shift control module. I do plan on following up with the dealership asap.

On Friday, 12/19/2025, I started by car and noticed that the infotainment display was taking longer than usual to boot up. It cycled through the Chevrolet splash screen 2 times until it ended on the "Update Failed. Returned to dealer." Due to this message on the infotainment display, there is no sound coming out of the speakers which results: *unable to hear turn signals when they are activated, *the front camera is no longer working, *unable to hear the parking assist when in reverse, *OnStar is no longer working, and *unable to hear front collision warnings. The display just cycles this message. I called around to several dealerships to see if I could get in that day to get this corrected. I was able to take it to a Chevrolet dealership on Tuesday, 12/23/2025, who diagnosed the problem as software corruption due to the over-the-air update and will result in a new radio needing to be installed. I then called Chevrolet Customer Service Center who stated that since my vehicle is outside of the bumper-to-bumper warranty, regardless of their over-the-air update causing the problem, I would have to pay for the repair. I asked, how do I know that this won't happen again with the new radio? They suggested that I have the dealership turn off the automatic over-the-air updates.

When I shift my car into park and turn off the engine, an error message appears-"Shift to Park." Although the dashboard displays that the vehicle is in park, the radio and lights remain active & I am unable to turn off my car. To resolve this issue, I must restart the car and cycle through park, reverse, or neutral before attempting to shift back into park again. It often takes multiple attempts to eliminate the error message. My Traverse is currently at the dealership, where I have been informed that it needs a new shifter, which is not covered under warranty. These vehicle is garage kept, one owner & has less than 32k miles on it- I have also discovered that this issue is recognized by GM, with numerous complaints documented on this site alone. Given that this is a widespread problem affecting many owners, it seems unreasonable for us to shoulder the expense of this repair.