2021 Chevrolet Traverse

3 times in 5 days, 2021Traverse completely shut off. 2 of those times were in a busy intersection. I couldn’t even turn my flashers on and had to manually unlock my door to get out. Fortunately the third time was in my driveway. I called AAA to tow it to dealer. This is a severe safety issue and hopefully will be covered under my warranty and the extended bumper to bumper warranty.

When leaving work last night, a warning appeared saying 'Service Charging System Vehicle May Stall' and shortly after another showed "Battery Saver Active" so I went to my local auto parts store and had the battery replaced for $300. The gentleman also ran a test on the alternator and it came back with a failure on the voltage regulator but all others were good. I drove home hoping drive cycles would clear it out. I drove to work this morning getting the same errors and voltage not going above 12.0, dipping all the way to 11.5. So now, I have to replace the alternator, praying it does not shut off on the highway and I get hit and killed. I have seen numerus incidents online of the exact same issue. I bought this car brand new (my 1st ever) in 2021, I only have 25,000 miles on it, she is garage kept and very well taken care of, this should not be happening on a practically new car. Please do something before more get injured or even killed.

The contact owns a 2021 Chevrolet Traverse. The contact stated while driving 55 MPH, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The service battery warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the alternator. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 43,000.

Warning on dash to check charging system. Driving on highway, all lights on dash started lighting up and going crazy and then everything on dash completely shut off while I was driving. Car eventually stalled. Car has less than 40k miles and only 3 years old. Brought it to dealership and they said it needs new alternator and battery.

I bought my 2021 Chevy Traverse brand new. Now it has about 44,000 miles on it and is just under 2 months of purchase date. I noticed that my battery light turned on yesterday while I was driving. Within seconds my vehicle stalled out and I was just coasting along in traffic, unable to restart my car. I was able to coast to the side of the freeway and jump my car. After doing so it started again so I proceeded to drive away. After about 4 more minutes my vehicle shut off again as I was driving in traffic. I was unable to get the car started again and was just a sitting duck in heavy traffic. I had the vehicle towed and a new battery was put in. My vehicle starts but the new battery is already loosing voltage. After a diagnostic test was done by the mechanics at the auto shop it looks like the alternator needs to be replaced. This is not only unheard of that such a new vehicle would already need a brand new alternator, but it was also a huge safety risk with how it all happened so quickly with VERY minimal warning and the vehicle completely shut off while I was driving in heavy traffic. So many people could have been harmed due to this malfunction.

On [XXX] my 2021 Traverse with 46K miles, purchased new from Atlantic Chevrolet, Bay Shore, NY, broke down on the road, dead battery, and alternator. I could not successfully jump the car to get it running. I had no use of steering, nor could I shift the vehicle into neutral to move to the roadside. Prior to towing the vehicle, based on my car insurance, Atlantic Chevy was outside of my towing area and would have cost me $500.00 out-of-pocket to tow. I called customer service and a female employee told me that the battery issue would not be covered. I had the car towed to my local mechanic, upon inspection they determined that the alternator failed, and needed to be replaced. I called Atlantic Chevy again and explained the issue to the same representative, she told me that that would not be covered based on my expired warranty. To be sure, I proceeded to call GM corporate. I spent an hour on the phone with a representative who ultimately told me that it would not be covered. I had no option but to have the repair done by my local mechanic. They purchased the alternator from Atlantic Chevy to ensure that they were installing certified parts for which I paid out of pocket. It goes without saying, that an alternator should not fail with such low mileage and after researching, I have found that there are identical complaints for the same year, make and model car. I contacted GM corporate to file a formal complaint, and ask for compensation. I dealt with a very competent person who exhausted all of the options within her corporate structure, but to no avail, GM refused to take responsibility, and would provide no resolution. References Consumer Reports: [XXX] : [XXX] NHTSA ID Number: 11563091 Incident Date [XXX] Vehicle Identification Number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The alternator is placed right under the fill cap for engine oil. So if and when an auto repair shop or owner spills oil out of a funnel or anything else this oil will leak and the first spot it drips onto is the alternator. With all the other plastic under the hood there should be some kind of shield bracket or sloped plastic to get in the way of all the other maintenance under the hood. So precede with caution and avoid the unnecessary cost of an alternator change.

The contact owns a 2021 Chevrolet Traverse. The contact stated that while operating the vehicle on several occasions, the vehicle shut off and the steering wheel became difficult to turn. Additionally, the interior and exterior lights became inoperable. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was concerned that the failure was caused by the vehicle being hacked by a local terrorist network. The failure mileage was unknown.