2020 Chevrolet Traverse

TRANSMISSION CHATTER AND SLIPPING. I WAS NOT ABLE TO SECURE AN APPOINTMENT BEFORE MY WARRANTY EXPIRED. ATTEMPTED TO CALL GM FOR ASSISTANCE AND THEY WANTED TO CHARGE ME FOR DIAGNOSIS AND COULD NOT ASURE ME OF ANY ASSISTANCE AND SINCE I HAD A DIFFERENT ISSUE WITH MY CHECK ENGINE LIGHT DUE TO FAULTY CATALYTIC CONVERTER THAT WAS UNDER WARRANTY AND I WAS CHARGED AND DID NOT GET MY MONEY BACK, I WENT A DIFFERENT ROUTE. THE DEALER ACTUALLY WANTED TO CHARGE ME TO REPLACE THE CONVERTER. i HAD MY TRANSMISSION REPAIRED AT AAMCO $6000.00. KNOWN ISSUE WITH THESE TRANSMISSIONS BY MANUFACTURER.

The contact owns a 2020 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle jerked abnormally and stalled. The check engine warning light was illuminated. Additionally, the message "Shift into Neutral, and Start Vehicle" was displayed on the instrument panel. The vehicle was towed to a local dealer; where the fuel injectors were cleaned; however, the failure persisted. The contact stated that while attempting to use the Push-To-Start feature, the vehicle hesitated to start. The vehicle was taken back to the same local dealer where it was diagnosed and determined that the fuel injectors needed to be replaced. The vehicle was taken to a local Pep Boys for a second opinion, where it was diagnosed, and several unknown error codes were retrieved. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

Had noticed a rattle every time when I start the vehicle.I got under and had located a broken front exhaust hanger. A few week later I noticed a different sound coming from under the vehicle. I go back to the under side and locked the exhaust flex pipe has now ripped at the front exhaust bracket. Mine being a 2020 isn't coved by the 2019 or the 2021 special coverage. Chevrolet needs to fix this issue.

The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 25 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the catalytic convertor had failed needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls associated with the VIN. The approximate failure mileage was 58,000.

The Transmission went out at 128k miles, a BRAND NEW GM transmission was replaced at a cost of $6,800 to me as it was not under warranty. Less than 2 months and 2k miles later, the new transmission went out. I just got my car back yesterday with yet another GM transmission and once again it is jerking, so I’m sure another faulty transmission from General Motors

Vehicle developed a large hole in the exhaust pipe going to front converter. Identical failure which is noted in an April 30,2023 bulletin which specifically narrowed defects down to the 2019 Chevy Traverse. ( Special Coverage# N212356540). Dealership did repair defective exhaust section although my warranty coverage refused to cover defect. Significant safety hazard to state the least anytime a section of any exhaust component begins to deteriorate and come apart on welded sections of pipe. My vehicle has approximately 59000 miles of use and I simply cannot understand why GM refuses to reimburse my out of pocket costs related to this defect.

A few weeks ago, I started noticing a purring, kind of sound coming from my vehicle when I would turn it on. I took it in to Chevy and they said there was a leak or a hole in the exhaust that they needed to be replaced for over $1600 and that wasn’t covered through warranty that it was normal wear and tear. My vehicle has 53,000 miles. They said that it’s common for a vehicle of over five years to have these kinds of issues. And that it wasn’t covered through my warranty. Which expires in April

The contact owns a 2020 Chevrolet Traverse. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the starter. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000. The VIN was not available.