2020 Chevrolet Traverse

Sunday night 4/7/24, I was on my way to the emergency department with my 5 month old baby to be seen. 30min into my drive i came to a stop light when my truck completely shut off (BLACKOUT) No Power, NO LIGHTS not even my hazard would turn on, my car wouldn't go into park or allow me to press on my breaks it was like they were glued stuck. all my doors locked and I couldn't get them to open, not even manually because of the nobs that go all the way in. I couldn't put the car into park or anything just got locked in my car and I couldn't even hit the OnStar because everything was off! I started to see cars coming from a distance so i started to panic because they were going to rear end us really bad, so i broke the driver window and went to warn drivers to please stop by putting myself at risk to get hit by a car because i didn't know what else to do, i had a 5month old baby in the back seat that would have died if I didn't pull her out and we got hit. I started to scream for help because it was dark and we were stuck. two cars came inches from rear ending us, which caused an accident between the two vehicles. thankfully a police officer was passing by and got behind my traverse to stop traffic. but if it wasn't for the cop i don't know what the outcome would have been. THIS IS A HUGE SAFETY ISSUE. IF THE CAR WAS ON FIRE WE WOULD HAVE BURNED. THIS NEEDS TO BE RECALLED ASAP. Why would they design a car where you cannot get out. and why did it shut off like this. ???? I NEED ANSWERS PLEASE. I'M TERRIFIED TO DRIVE MY CAR AND THIS WAS A $38,000 VEHICAL THIS IS NOT OK!!!!

After routine oil change in January 2023, rattling noise under car was noticed. Returned to dealer who stated front mounting bracket had cracked. Was informed by technician to take vehicle to muffler shop nearby to have bracket welded due to them not "doing" weld jobs there. Had both bracket and crack in front pipe repaired in June 2023 mileage 68,660. February 2024 Noise returned and steadily grew louder. On March 3, 2024 while turning onto neighborhood road, loud bang was heard then car sounded like it was roaring and was barely moving when pressing gas. Made it to driveway and at ignition cut off, gurgling fluid sound was heard. Towed to Hardy Chevrolet on Tuesday 03/05. Mileage 82,059 Still waiting on full diagnostics but front pipe has completely detached at right passenger cat. Bolts stripped out? I will not be able to pass State mandated emissions testing until repaired. This problem was recalled for the 2018, 2019 and 2021 vehicles, but for some reason not 2020 for the exact issue. The dealership wants to charge for a known safety issue. 2021 - GM Special Coverage (N222385510) 2019 - GM Front Exhaust (N212356540)

The front mounting bracket has separated from the front exhaust pipe. Because of this the exhaust pipe has developed a hole around the bracket, leading to a leak and increased exhaust noise. My check engine light is on constantly and will not be able to pass State mandated emissions testing until repaired. This problem was recalled for the 2018, 2019 and 2021 vehicles, but for some reason not 2020 for the exact issue. The problem has been diagnosed today 2/12/24 by my dealership but they want to charge for a known safety issue. 2021 - GM Special Coverage (N222385510) 2019 - GM Front Exhaust (N212356540)

The exhaust pipe and muffler developed a hole in both exhaust components at less than 32k miles. This is a known design issue for the model as a previous model year had a special coverage adjustment on 03/2022 [XXX] . It is apparent this is a design flaw that wasn't fixed for the 2020 model year. GM has only offered 50% of repair costs. I am requesting the NHTSA to open review of exhaust failure for the 2020 model year of Chevrolet Traverse, GMC Acadia, and Cadillac XT6 that are equipped with the 3.6 liter V6 engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Months ago I was driving, my 2020 traverse I hit the brakes and I heard a weird grinding noise & my car started wobbling, I figured I needed my brakes pads changed, I took it to Waldorf Chevy they looked at the brakes and told me everything was good I didn’t need pads and everything was ok, they said sometimes the pads get dust on them causing them to squeak, and wobble, i had the front pads replace at a local shop they also looked at the back brakes and said the back pads were good, sometime later I was heading to work I stopped at a gas station and the car wouldn’t start. On the Chevy app it said my antilock brake system and stability control needs serviced which was weird it gave no warning I had it diagnosed the mechanic said the engine seized I towed it to another shop they said the same thing I towed it to Chevy they insisted it was the battery I told them it was the engine, they later said the engine seized but not before charging me $500 for a diagnostic, $371 battery plate. I got oil changes regularly and often did preventive maintenance.