2019 Chevrolet Traverse

The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the powertrain had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to another independent mechanic, but was not diagnosed or repaired. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.

The Shifter Control Assembly keeps malfunctioning 3 times in the last 4 years on our 2019 Chevy Traverse. When my wife puts the shifter in Park and proceeds to shut down the vehicle, the Traverse will not recognizes that she is in park already, and will not let her shut off the vehicle. She must then reverse and forward the care several times until the sensor or solenoid engages and recognizes it is in park. This creates a dangerous and frustrating situaiton. The dealership has confirmed this is an ongoing inssue with the Traverse, and Chevy Customer service also confirmed on the phone that this is a weel known issue and she was not sure why they did not recall or take care of this issue already. Official problem is "Internal Failure to Shifter/Solenoid Assembly". This has caused issues 3 times and our vehicle is not even at 90K miles. This is not a wear ant tear part, but a core functional item that should not go bad repeatedly in such a short period of time on a newer vehicle. Chevy Customer care has encouraged me to file this complaint and get this on record and have the NHTSA begin to work with the manufacturer.

When placing the Traverse in park the car will not shut off and warns that the car is NOT in park while other indicators show that it actually is in park. Confusing and worried that it is not in park and that the car con not be safely shut off. Flipping the shift knob and button numerous times has, so far, finally allowed the car to shut off safely.

The contact owns a 2019 Chevrolet Traverse. The contact stated that occasionally while shifting to park(P), the vehicle failed to recognize that that the transmission was in park(P). During the failure the contact was unable to turn off the vehicle. The contact stated that the "Shift to Park" message was displayed; however, there was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the switch on the shift mechanism and wiring harness were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,000.

The transmission shutters and malfunctions at various times during driving. This puts not only the driver and passengers at risk but other vehicles and drivers on the road because it’s an abrupt malfunction. At one point it failed In the middle of traffic and we couldn’t move. I have had the issue diagnosed by a transmission shop. They diagnosed it as a failing transmission, which is common. They told us with these nine speed transmissions, and Chevy traverse. They also advised that it the cost is $10-$15,000 to repair. And they say they have a lot of experience with these failing. Which is why we believe it should qualify for a recall. My vehicle is available for inspection at any time. I was told over the phone by a Chevy dealership that that was the likely caused by just hearing the symptoms over the phone because they’ve had experience with so many failures like this. During the failure in traffic my check engine light showed up and there was an error shown but it disappeared when I restarted the vehicle and failed to take Note of what it was.

When turning off the vehicle, a message appears on the console 'shift to park' even though the vehicle is already in park. This happens many times over and restarting and shifting again doesn't seem to help alleviate the issue. An increase in the frequency of these events has caused concern. According to research, it's happened to many people who own our make and model.

In 2020 or 2021 my car started annoying not recording that is was shifted into park. I got it fixed in Spring, Tx. Recently, my vehicle has started saying it needs to be shifted into park every single time I try to park. This really should be covered under power train warranty. Actually it should be recalled because it is all over the message boards.