2019 Chevrolet Traverse

ENGINE WARNING LIGHT CAME ON ALONG WITH TRACTION CONTROL NEEDS SERVICED. THIS HAPPENED WHEN I STARTED THE TRAVERSE AND REMAINED ON. WHEN I HAD A DIAGNOSTIC TEST DONE THE CODE READ A CODE OF 300. DEALER STATED THAT CODE IS FOR CYLINDER MISFIRE NOT SURE HOW MANY. RESEARCHED AND FOUND SERVICE UPDATE N192281810 THAT READS MISFIRE DUE TO CARBON TRACKING RELEASED DATE OF MARCH 2019. IT IS THE DEALERS RESPONSIBILITY TO FIX THIS DURING THE SERVICE PORTION OF THE NEW VEHICLE LIMITED WARRANTY PERIOD. MY VEHICLE IS NOW PAST THAT AND IS MISFIRING AND READING OUT THIS CODE. THIS SHOULD BE A RECALL ON ALL VEHICLES REGARDLESS OF MILES DUE TO FAULTY COILS, COIL PACK OR SPARK PLUGS. IN THE ABOVE MENTIONED SERVICE UPDATE IT STATES THAT THIS IS AN ISSUE WITH SEVERAL VEHICLES MANUFACTURED BY GM. ATS, CTS, CAMARO AND TRAVERSE. WHEN DOING FURTHER RESEARCH THERE IS NOT A WAY TO FIND OUT IF DEALER DID THE SERVICE WHEN GM SENT OUT THE SERVICE UPDATE. I LOOKED BACK AT ALL MY RECORDS FOR SERVICES THAT THE DEALER DONE SINCE I PURCHASED THE VEHICLE AND SEE NO INDICATION THAT THIS SERVICE WAS PERFORMED.

MY VEHICLE IS AT 30,738 MILES AND RECENTLY I BEGAN SMELLING WHAT I THOUGHT TO BE EXHAUST FUMES INSIDE THE CABIN OF THE VEHICLE. I ALSO SMELLED IT AFTER THE CAR WAS PARKED OUTSIDE THE VEHICLE, NEAR THE THE HOOD OF THE CAR NEAR THE ENGINE. I TOOK IT TO THE NEAREST REPAIR SHOP AND THEY SAID THAT THE BRAZING/WELDING POINT ON THE FUEL RAIL WAS FAULTY AND THE FUEL INJECTOR HAD BROKEN OFF AND WAS SPRAYING FUEL ALL UNDERNEATH THE CAR. IT WAS "TWO OR THREE TURNS AWAY FROM A CATASTROPHIC EVENT". THE CAR WAS HAD FUEL SPRAYED ALL NEAR THE INTAKE MANIFOLD AND WAS GETTING DANGEROUSLY CLOSE TO THE EXHAUST MANIFOLD. IT WAS ONLY A MATTER OF TIME (MINUTES/HOURS) BEFORE THE VEHICLE CAUGHT FIRE OR EXPLODED WITH THE AMOUNT OF LOOSE FUEL PRESENT AND I HAVE SMALL CHILDREN IN CAR SEATS I WOULD NEVER HAVE BEEN ABLE TO GET OUT OF THE CAR IN TIME. I HAD THE VEHICLE TOWED TO A CHEVY DEALERSHIP AND THEY REPLACED THE FUEL RAIL AND SEVERAL OTHER PARTS. AND RETURNED THE VEHICLE TO ME. THERE WERE STILL FUEL VAPORS COMING INTO THE CABIN OF THE VEHICLE AND NEAR THE HOOD OF THE ENGINE. I TOOK IT BACK AND THE DEALERSHIP SAID ALL OF THE INSULATION AROUND/ IN THE ENGINE WAS SATURATED IN FUEL STILL. SO THEY WASHED THE INSULATION AND PUT IT BACK IN THE VEHICLE. IT STILL SMELLS LIKE FUEL VAPORS IN AND AROUND THE VEHICLE.

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INDEPENDENTLY AND INTERMITTENTLY BRAKE AS THE ABS, POWER STEERING, TRACTION CONTROL, AND PARKING BRAKE WARNING LIGHTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO DICK WICKSTROM CHEVROLET (555 E IRVING PARK RD, ROSELLE, IL 60172) WHERE THE VEHICLE REMAINED FOR OVER A MONTH. THE DEALER HAD YET TO DUPLICATE THE FAILURE AND HAD OFFERED TO RETURN THE VEHICLE TO THE CONTACT UNREPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT A DIAGNOSTIC TEAM WOULD BE SENT TO THE DEALER TO HAVE THE VEHICLE INSPECTED. THE CONTACT WAS THEN INFORMED THAT THE DIAGNOSTIC TEAM WAS ALSO UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

2019 TRAVERSE WAS TRAVELING DOWN ROAD ABOUT ONE MILE FROM STARTING LOCATION CAR SHUT OFF AND ALL DASHBOARD LIGHTS CAME ON THAN NOTICED SMOKE FROM THE ENGINE COMPARTMENT., FLAMES SHORTY AFTER. FD WAS CALLED AND ARRIVED AND PUT OUT FIRE. A FLUID TRAIL WAS NOTICED BEHIND CAR LEADING TO OUR HOUSE (1 MILE AWAY). NO ISSUES WITH THE CAR UP TO THIS POINT. CAR WAS TOWED AND INSURANCE CALLED, NOTIFIED GM THE NEXT DAY AFTER SEEING A RECALL ON LEAKING TRANSMISSION (THIS VIN IS NOT ON THAT LIST). GM BASICALLY SAID THAT ONCE WE CALLED THE INSURANCE COMPANY THERE IS NOTHING THEY CAN DO FOR US. INSURANCE COMPANY (ALLSTATE) SAID THEY WILL LOOK INTO THIS. CAR WAS A LEASE AND WE HAVE NO RECOURSE. IT SEEMS FISHY TO ME THAT SOME MODELS HAVE A RECALL AND THIS APPEARS TO BE SOME KIND KIND OF LEAK FROM THAT AREA. IF GM DOESN'T CARE HOW WILL THEY KNOW IF THIS RECALL NEEDS TO INVOLVE OTHER MODELS AND VIN'S OF THIS CAR. I UNDERSTAND THAT WE LEASED THE CAR SO WE LOSE AND CAN'T RECOUP ANYTHING NOR WILL THEY WORK WITH US TO LOWER THE COST OF A REPLACEMENT. WHAT IF MY YOUNG CHILDREN WERE IN THE CAR OR MY MOTHER IN LAW WHO HAS A TOUGH TIME GETTING IN AND OUT OF THE CAR, SOMEONE COULD OF BEEN INJURIED OR WORST. SOMEONE NEEDS TO CAER ABOUT THIS. THIS HAPPENED IN NORWALK CT ON EAST ROCKS RD 06851. SUNNY CLEAR DAY CAR WAS MOVING FORWARD WHEN IT LOST POWER. NO RECENT WORK ON CAR, NO ACCIDENTE NORWALK CT FIRE INCIDENT REPORT 21-001007

WHILE DRIVING MY 2019 TRAVERSE, WHEN I AGGRESSIVE BREAKING AND DOING A U-TURN I CANNOT ACCELERATE AFTERWARDS, WHEN I PUSH THE GAS PEDAL DOWN TO THE FLOOR IT DOESN'T ACCELERATE. I'VE BEEN ALMOST HIT MULTIPLE TIMES BECAUSE VEHICLE WILL NOT ACCELERATE AFTER DOING A U-TURN. I HAVE MULTIPLE VEHICLES AND I KEEP FORGETTING ABOUT THIS DANGEROUS DEFECT WHEN I'M DRIVING IT. HAS HAPPENED SINCE THEY OWN THE CAR ABOUT EIGHT TIMES.

WHEN STOPPING THE VEHICLE, THE AUTO-STOP KICKS IN, WHICH SOMETIMES WORKS WELL. OTHER TIMES IT KILLS THE WHOLE CAR, SHUTTING IT DOWN COMPLETELY. THE INFOTAINMENT CENTER GOES BLACK LIKE THE CAR WAS SHUT OFF USING THE START/STOP BUTTON. SO THEN IT TAKES A BIT TO GET IT RUNNING AGAIN TO GO. THIS HAS HAPPENED TO US 6 TIMES NOW WITHIN THE LAST 2 WEEKS. IN HIGH TRAFFIC AREAS THIS CAN BE A SAFETY CONCERN. ALSO WHEN IT SHUTS DOWN COMPLETELY THE BRAKE PEDAL GOES SOFT AND DROPS DOWN TO THE FLOOR. ALL THIS SEEMS TO HAPPEN WHEN IT IS SUPPOSED TO AUTOMATICALLY START BACK UP AFTER BEING STOPPED FOR A SHORT PERIOD OF TIME.

ON JUNE 20, 2019, I BOUGHT A 2019 CHEVY TRAVERSE WITH THE UNDERSTANDING THAT THE VEHICLE WAS IN GOOD CONDITION WITH NO DEFECTS. ON JULY THE 18 WE TOOK VEHICLE TO THE SERVICE DEPARTMENT, DUE TO THERE WAS A VERY STRONG ODOR WHEN INSIDE THE CAR. IT WAS CAUSING BLOODY NOSES AND BREATHING ISSUES FOR MY FAMILY. THE SMELL WAS SO STRONG THAT IT COULD BE TASTED. THE DEALERSHIP TOOK ABOUT 15 TO 20 MINUTES TO DIAGNOSE CAR AS NOTHING WRONG WITH IT. WE TOOK IT HOME. ON AUGUST 1, 2019, THE VEHICLE STARTS GOING CRAZY WITH ELECTRICAL ISSUES. WHILE MY WIFE IS DRIVING WITH MY KIDS THE HORN, LIGHTS, AND EMERGENCY LIGHTS START TURNING ON AND OFF AND THERE WAS A LOUD UGLY SOUND FROM THE ENGINE. THE CAR HAD TO BE PARKED TO AND I HAD TO GO DRIVE CAR HOME DUE THE UNSAFE CONDITIONS OF VEHICLE. AS I LOOKED UNDER THE HOOD, I COULD SMELL A BURNING SMELL AND SMOKE COMING FROM THE ENGINE. SO WE TOOK VEHICLE BACK TO DEALERSHIP. AFTER BEING ON THE SHOP FOR ABOUT A WEEK , WE GOT OUR CAR BACK AND ACCORDING TO DEALERSHIP IT WAS FIXED, ALONG WITH THE SMELL THEY TOLD US IT WAS A RARE SITUATION BUT THAT WE HAD MOLD AND MILDEW COMING OUT OF THE AC UNIT WHICH WAS CAUSING THE ODOR AND HENCE BLOODY NOSE AND BREATHING ISSUES. THEY ALSO FOUND THAT THE BATTERY WAS THROWING SPARKS AND WAS BURNING ELECTRICAL WIRES IN THE ENGINE. AT THIS POINT WE JUST WANTED OUR CAR BACK. THE FOLLOWING DAY MY WIFE AND KIDS WERE PUT IN A DANGEROUS SITUATION DUE TO DEFECTIVE CAR, WHILE DRIVING THE TRAVERSE IT TURNED OFF ON THEM WHILE ON THE HIGHWAY. MY WIFE AND KIDS ARE TRAUMATIZED AND SCARED WHILE BEING PUT IN THESE DANGEROUS SITUATIONS. UNFORTUNATELY, YOUR VEHICLE HAS NOT PERFORMED WELL AND IS NOT SAFE EVEN AFTER IT WAS MADE CLEAR TO US THAT IT WAS SAFE AND FIXED.