2019 Chevrolet Traverse

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INDEPENDENTLY AND INTERMITTENTLY BRAKE AS THE ABS, POWER STEERING, TRACTION CONTROL, AND PARKING BRAKE WARNING LIGHTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO DICK WICKSTROM CHEVROLET (555 E IRVING PARK RD, ROSELLE, IL 60172) WHERE THE VEHICLE REMAINED FOR OVER A MONTH. THE DEALER HAD YET TO DUPLICATE THE FAILURE AND HAD OFFERED TO RETURN THE VEHICLE TO THE CONTACT UNREPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT A DIAGNOSTIC TEAM WOULD BE SENT TO THE DEALER TO HAVE THE VEHICLE INSPECTED. THE CONTACT WAS THEN INFORMED THAT THE DIAGNOSTIC TEAM WAS ALSO UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

WHEN PLACING VEHICLE IN PARK - SYSTEM ERROR REPORTS VEHICLE IS NOT IN PARK AND WILL NOT ALLOW CAR TO BE PROPERLY TURNED OFF. TOOK VEHICLE INTO CHEVROLET DEALERSHIP WITH EXPENSIVE PART REPLACED AND ERROR HAS COME UP AGAIN NOT ALLOWING OWNER TO TURN OFF VEHICLE DUE TO ERROR OF VEHICLE NOT IN PARK WHEN GEAR SHIFTER IS IN PARK. CORRECTED AND THEN ERROR RETURNED WITHIN 4WKS. GOOGLED WITH KNOWN ERROR OCCURRING HOWEVER NO RECALL AND CONCERN FOR SAFETY THAT VEHICLE WILL NOT PROPERLY TURN OFF AND DOES NOT RECOGNIZE PARKED POSITION OF GEAR SHIFTER.

WHEN PLACING VEHICLE IN PARK - SYSTEM ERROR REPORTS VEHICLE IS NOT IN PARK AND WILL NOT ALLOW CAR TO BE PROPERLY TURNED OFF. TOOK VEHICLE INTO CHEVROLET DEALERSHIP WITH EXPENSIVE PART REPLACED AND ERROR HAS COME UP AGAIN NOT ALLOWING OWNER TO TURN OFF VEHICLE DUE TO ERROR OF VEHICLE NOT IN PARK WHEN GEAR SHIFTER IS IN PARK. FIRST CORRECTED 10/15. ERROR CAME BACK 11/7. GOOGLED WITH KNOWN ERROR OCCURRING HOWEVER NO RECALL AND CONCERN FOR SAFETY THAT VEHICLE WILL NOT PROPERLY TURN OFF AND DOES NOT RECOGNIZE PARKED POSITION OF GEAR SHIFTER.

TL* THE CONTACT CALLED ON BEHALF OF HIS WIFE WHO OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE THIRD INTERIOR ROOF LIGHT REMAINED ON DRAINING THE BATTERY. THE VEHICLE WAS TAKEN TO (WIN CHEVROLET, 2201 223RD ST, CARSON, CA 90810), ON THREE SEPARATE OCCASIONS TO BE REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THE BATTERY WAS REPLACED AND THE LIGHT WAS REWIRED HOWEVER, THE REPAIRS FAILED TO FIX THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,326.

WHEN STOPPING THE VEHICLE, THE AUTO-STOP KICKS IN, WHICH SOMETIMES WORKS WELL. OTHER TIMES IT KILLS THE WHOLE CAR, SHUTTING IT DOWN COMPLETELY. THE INFOTAINMENT CENTER GOES BLACK LIKE THE CAR WAS SHUT OFF USING THE START/STOP BUTTON. SO THEN IT TAKES A BIT TO GET IT RUNNING AGAIN TO GO. THIS HAS HAPPENED TO US 6 TIMES NOW WITHIN THE LAST 2 WEEKS. IN HIGH TRAFFIC AREAS THIS CAN BE A SAFETY CONCERN. ALSO WHEN IT SHUTS DOWN COMPLETELY THE BRAKE PEDAL GOES SOFT AND DROPS DOWN TO THE FLOOR. ALL THIS SEEMS TO HAPPEN WHEN IT IS SUPPOSED TO AUTOMATICALLY START BACK UP AFTER BEING STOPPED FOR A SHORT PERIOD OF TIME.

ON JUNE 20, 2019, I BOUGHT A 2019 CHEVY TRAVERSE WITH THE UNDERSTANDING THAT THE VEHICLE WAS IN GOOD CONDITION WITH NO DEFECTS. ON JULY THE 18 WE TOOK VEHICLE TO THE SERVICE DEPARTMENT, DUE TO THERE WAS A VERY STRONG ODOR WHEN INSIDE THE CAR. IT WAS CAUSING BLOODY NOSES AND BREATHING ISSUES FOR MY FAMILY. THE SMELL WAS SO STRONG THAT IT COULD BE TASTED. THE DEALERSHIP TOOK ABOUT 15 TO 20 MINUTES TO DIAGNOSE CAR AS NOTHING WRONG WITH IT. WE TOOK IT HOME. ON AUGUST 1, 2019, THE VEHICLE STARTS GOING CRAZY WITH ELECTRICAL ISSUES. WHILE MY WIFE IS DRIVING WITH MY KIDS THE HORN, LIGHTS, AND EMERGENCY LIGHTS START TURNING ON AND OFF AND THERE WAS A LOUD UGLY SOUND FROM THE ENGINE. THE CAR HAD TO BE PARKED TO AND I HAD TO GO DRIVE CAR HOME DUE THE UNSAFE CONDITIONS OF VEHICLE. AS I LOOKED UNDER THE HOOD, I COULD SMELL A BURNING SMELL AND SMOKE COMING FROM THE ENGINE. SO WE TOOK VEHICLE BACK TO DEALERSHIP. AFTER BEING ON THE SHOP FOR ABOUT A WEEK , WE GOT OUR CAR BACK AND ACCORDING TO DEALERSHIP IT WAS FIXED, ALONG WITH THE SMELL THEY TOLD US IT WAS A RARE SITUATION BUT THAT WE HAD MOLD AND MILDEW COMING OUT OF THE AC UNIT WHICH WAS CAUSING THE ODOR AND HENCE BLOODY NOSE AND BREATHING ISSUES. THEY ALSO FOUND THAT THE BATTERY WAS THROWING SPARKS AND WAS BURNING ELECTRICAL WIRES IN THE ENGINE. AT THIS POINT WE JUST WANTED OUR CAR BACK. THE FOLLOWING DAY MY WIFE AND KIDS WERE PUT IN A DANGEROUS SITUATION DUE TO DEFECTIVE CAR, WHILE DRIVING THE TRAVERSE IT TURNED OFF ON THEM WHILE ON THE HIGHWAY. MY WIFE AND KIDS ARE TRAUMATIZED AND SCARED WHILE BEING PUT IN THESE DANGEROUS SITUATIONS. UNFORTUNATELY, YOUR VEHICLE HAS NOT PERFORMED WELL AND IS NOT SAFE EVEN AFTER IT WAS MADE CLEAR TO US THAT IT WAS SAFE AND FIXED.