2018 Chevrolet Traverse

ON 2 SEPARATE OCCASIONS, ONE WHILE ON A HIGHWAY GOING AROUND 65 MPH. THE OTHER OCCASION WAS WHILE GOING AROUND 45-65 MPH ON A CITY ROAD. THE DISPLAY SCREEN IN FRONT OF THE DRIVER FLASHED ON AND OFF FOR AROUND 10-20 MINUTES. WHILE THE SCREEN WAS FLASHING ON AND OFF, THE BUTTONS ON THE STEERING WHEEL WOULD NOT CHANGE ANY OF THE MENU SCREENS. I TOOK THE VEHICLE BACK TO THE DEALER AND THEY INFORMED ME THAT BECAUSE IT WAS A SOFT CODE AND NOT A HARD CODE, THEY WOULD NOT DO ANYTHING.

WHEN PLACING THE VEHICLE INTO DRIVE, ON NUMEROUS OCCASIONS, THE VEHICLE WOULD ACT AS IF THE TRANSMISSION WAS IN NEUTRAL. THE DRIVE "D" INDICATOR ON THE DASHBOARD WOULD FLASH. AFTER A FEW SECONDS, THE TRANSMISSION WOULD ENGAGE AND ON MORE THEN 1 OCCASION, THE CAR JERKED FORWARD. SOME OCCASIONS I WOULD HAVE TO PLACE THE VEHICLE BACK INTO PARK AND THEN BACK TO DRIVE FOR THE TRANSMISSION TO ENGAGE PROPERLY. TOOK VEHICLE BACK TO DEALER AROUND A DOZEN TIMES TRYING TO REPLICATE THE ISSUE WITH NO LUCK. DEALER BELIEVES THEY KNOW WHAT THE ISSUE IS, BUT COULD NOT FIND ANY HARD CODES WITH THE OBD2 TO GET AUTHORIZATION TO MAKE REPAIRS.

WHILE AT A TRAFFIC LIGHT, THE ENGINE AUTO STOP ENGAGED AS USUAL. HOWEVER, UPON RELEASING THE BRAKE TO PROCEED THROUGH THE INTERSECTION, THE VEHICLE RESTARTED BUT WOULD NOT RUN PROPERLY. THE VEHICLE WOULD LURCH/JERK FORWARD THEN LOSE POWER OVER AND OVER AGAIN. IT FELT LIKE WE WOULD GET WHIPLASHED FROM THE MOVEMENT OF THE VEHICLE. THE ENGINE LIGHT CAME ON. WE WERE ABLE TO MAKE IT OFF OF THE ROAD INTO A PARKING LOT IN ORDER TO CALL THE DEALERSHIP FOR ADVICE. THEY ADVISED TO TURN THE VEHICLE OFF AND RESTART IT IN ORDER TO RESET THE SYSTEMS. WHILE THIS RESTORED THE ABILITY TO DRIVE THE VEHICLE, THE CHECK ENGINE LIGHT HAS REMAINED ON AND THE VEHICLE WILL BE GOING INTO THE DEALERSHIP IN 3 DAYS (THE EARLIEST AVAILABLE APPOINTMENT) TO BE EVALUATED.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING 70 MPH ON THE HIGHWAY, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO JOE BOWMAN CHEVROLET CADILLAC (2455 E MARKET ST, HARRISONBURG, VA 22801, (540) 434-6731) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS DAMAGED. WHILE PERFORMING THE REPAIR, THE DEALER FRACTURED THE TUBE THAT CONNECTED THE FUEL PUMP TO THE VEHICLE. AS A RESULT, THERE WERE THREE MORE FAILURES WITH THE FUEL PUMP THAT WERE CURRENTLY LINKED TO THE ENGINE. THE DEALER REFUSED TO REPAIR THE TUBE. THE MANUFACTURER WAS MADE AWARE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 15,000.

OVER TWO DOZEN AREAS ON THE POWDER COATED SUB FRAME AND SUSPENSION COMPONENTS HAVE RUSTY WELD BEADS WITH FLAKING PAINT. I TOOK THE VEHICLE IN FOR INSPECTION AND FILED A CLAIM WITH CHEVROLET. CHEVROLET SAID THE RUST IS "OPERATING AS DESIGNED" AND NO REPAIR WOULD BE COMPLETED. THE AREAS ARE INCREASING TO RUST AND I BELIEVE THIS MAY LEAD TO A CATASTROPHIC FAILURE OF THE FRAME AND STEERING COMPONENTS.