2018 Chevrolet Traverse

2018 CHEVY TRAVERSE WHEN DECELERATING AROUND SPEEDS UNDER 35MPH CITY DRIVING THE VEHICLE WILL RANDOMLY REV UP AND THE RPM WILL GO UP TO 4000 OR 5000 RPM, THIS ALSO HAPPENS WHILE BRAKING. SOMETIMES THE CAR WILL JERK FORWARD AS IF IT WAS GOING TO ACCELERATE AND OTHER TIMES IT JUST STAYS AT A HIGH RPM FOR 5 SECONDS OR LESS UNTIL I EITHER COME TO A COMPLETE STOP OR TRY TO ACCELERATE AND IT DOES NOT RESPOND. THE ENGINE SOUNDS LIKE IT IS IN NEUTRAL AND THE ACCELERATOR IS BEING HELD DOWN. IT ALSO DOES NOT RESPOND TO THE GAS PEDAL WHEN IT IS REVING LIKE THIS, AND IF I TRY TO ACCELERATE THE CAR WILL EVENTUALLY KICK INTO GEAR AND LUNGE FORWARD. TOOK IT TO THE DEALER WITHING THE FIRST FEW MONTHS OF OWNING IT AND THEY COULD NOT REPLICATE THE ISSUE AND SAID THE COMPUTER DID NOT RETURN ANY ISSUE. THIS PROBLEM COMES AND GOES SINCE I BOUGHT THE CAR BRAND NEW IN 2018 AND CONCERNS ME, BECAUSE IT FEELS AS IF THE CAR IS ACCELERATING ON ITS OWN AND MAY CAUSE ME TO CRASH.

SEVERAL INSTANCES HAVE OCCURRED WHEN I HAVE PUT THE VEHICLE IN PARK AND ATTEMPTED TO TURN THE VEHICLE OFF I RECEIVED A MESSAGE "SHIFT TO PARK", EVEN THOUGH THE VEHICLE IS ALREADY IN PARK. WHEN THIS OCCURS, IT WILL NOT ALLOW ME TO TURN THE VEHICLE OFF. IT WILL TAKE SEVERAL MINUTES OF SHIFTING THE VEHICLE FROM DRIVE TO PARK BEFORE IT WILL REGISTER THE PARK POSITION.

OCTOBER 11, 2019 - WHEN GOING TO TURN VEHICLE OFF I GET AN ALERT TO PUT VEHICLE IN PARK ON CONSOLE EVEN THOUGH VEHICLE IS ALREADY IN PARK. HAS BEE DOING THIS FOR 1 WEEK. JIGGLING SHIFTER SOMETIMES WORKS. SOMETIMES NECESSARY TO RESTART VEHICLE AND MOVE FORWARD AND BACK. APPEARS THERE ARE MULTIPLE OTHER REPORTS OF THIS BUT NO RECALL AS OF YET.

WHEN I ATTEMPT TO TURN MY VEHICLE OFF, I GET A MESSAGE ON THE SCREEN THAT SAYS TO PUT THE CAR IN PARK. I VERIFIED THAT THE CAR IS IN PARK AND THE SCREEN READS THAT IT IS. THE MESSAGE CONTINUES, AND THE VEHICLE WILL NOT ALLOW ME TO SHUT ANYTHING OFF OR LOCK THE VEHICLE. THE VEHICLE JUST CONTINUES TO CHIME. THE ONLY RECOURSE IS TO DISCONNECT THE BATTERY. BUT THEN, I CANNOT LOCK THE VEHICLE. I HAVE INCLUDED A PICTURE OF THE SCREEN TO SHOW WHAT I AM SEEING. I HAVE SEEN SEVERAL ISSUES ONLINE REGARDING GM VEHICLES WITH THIS ISSUE. I WAS TOLD BY THE DEALERSHIP, WHO HAS LEFT ME STRANDED WITHOUT A CAR, THAT THEY HAVE SEEN THIS BUT THERE ARE NOT ENOUGH ISSUES OUT THERE TO WARRANT A RECALL. IT WOULD SEEM TO ME THAT THIS IS A SAFETY ISSUE THAT SHOULD REQUIRE IMMEDIATE ATTENTION.

THE VEHICLE AUTO-STOPPED AT A STOP SIGN. WHEN IT RESTARTED AND I MADE A RIGHT TURN OUT OF MY NEIGHBORHOOD, THE VEHICLE WOULD NOT ACCELERATE, IT WOULD ONLY LURCH. IT LURCHED AS IF SOMEONE WAS PUNCHING THE GAS PEDAL QUITE AGGRESSIVELY. THE VEHICLE'S ENGINE LIGHT EVENTUALLY ILLUMINATED. THE CAR HAD TO BE TOWED. AT THIS TIME THERE IS A SERVICE BULLETIN FOR THIS ISSUE (FROM FEBRUARY 2018) BUT NO KNOWN REPAIR.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE FORWARD ALERT SYSTEM BECAME INOPERABLE AND FAILED TO BEEP WHEN A VEHICLE WAS IN VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MORAN CHEVROLET CLINTON TWP (35500 GRATIOT AVE, CLINTON TWP, MI 48035, (866) 774-3206) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THE FEATURE WOULD BE ACTIVATED BY SPEED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000.*PM*JB

THE CAR DOES NOT REGISTER WHEN THE CAR IS IN PARK AFTER I TURN IT OFF. IT READS 'SHIFT TO PARK' AND I HAVE TO SPEND SEVERAL MINUTES JIGGLING THE SHIFTER OR RESTARTING THE CAR AND GOING THROUGH DIFFERENT GEARS. IT IS A VERY BIG INCONVENIENCE. I TOOK IT TO THE REPAIR SHOP AS IT STARTED RIGHT AFTER THE WARRANTY RAN OUT. THEY SAID EITHER THE SHIFTER NEEDS TO BE REPLACED OR THE GEARBOX VIA A CONVERSATION THEY HAD WITH SOMEONE THEY HAD AT CHEVY. THEY WERE TOLD CHEVY AND GMC ARE AWARE OF IT BEING A PROBLEM BUT IT'S NOT ON A RECALL LEVEL YET.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE GEAR SHIFTER FAILED TO SHIFT INTO GEAR AND THE "SHIFT TO PARK" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO CAMINO REAL CHEVROLET (2401 S ATLANTIC BLVD, MONTEREY PARK, CA 91754, (323) 264-3050) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 9. THE VIN WAS UNKNOWN.