2018 Chevrolet Traverse

When I turn off the vehicle, there is an audible dinging that does not stop and a message "shift to park" on the screen. This warning and message does not stop and therefore would run down the battery if left. I googled a solution before taking to the dealership and it turns out, this is a common failing in many Chevy vehicles. It is a small part located in the shift control, literally a 1 inch strip of flexible metal, that isn't making a good connection to a sensor. Chevy should fix this or replace for free since it is clearly a defect, but instead service departments charge a diagnostic fee ($169) and I was told it would be a $777 fix on top of the fee. With the "shop fees" it would cost $1,000.

The contact owns a 2018 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, the vehicle experienced rough idling while starting. The vehicle was taken to the dealer where it was diagnosed with a faulty EVAP purge solenoid valve. The dealer replaced the EVAP purge solenoid valve. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.

The contact owns a 2018 Chevrolet Traverse. The contact stated that after parking the vehicle and shifting to the park position the message "shift to park" had displayed and the vehicle could not be turned off. After wiggling the shifter the engine eventually was turned off. The vehicle was taken to the local dealer who diagnosed that the shifter assembly was faulty and needed to be replaced. The shifter assembly was replaced and the failure was remedied but eventually, the failure reoccurred. the vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 10,000.

The right rear outside signal light assembly is defective. Shoddy workmanship allowed moisture into the assembly shorting out the LED lighting. The signal, including 4-emergency light stopped functioning. The entire assembly must be replaced. There is not simply a light bulb to change. The replacement cost of over $500 will cause people to not change the assembly thus prolonging the operation of the vehicle in an unsafe manner.

The contact owns a 2018 Chevrolet Traverse. The contact stated that upon parking the vehicle, the message Shift to Park was displayed and the instrument cluster displayed that the transmission was in neutral(N). The contact was unable to turn off the vehicle. The contact was unable to park the vehicle successfully after several attempts. The contact drove back to his residence where he attempted to park the vehicle again. The vehicle registered that the gear shifter was in park(P) after several attempts. The vehicle was taken to the dealer where the shifter assembly was replaced under GMC Technical Service Bulletin Number: 19-NA-206. Additionally, the contact stated that the failure occurred a second time. The contact was unable to turn off vehicle. The vehicle remained on until the battery was drained. The vehicle was then towed to the dealer where an unknown repair was completed; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the gear shifter assembly needed to be replaced. The vehicle was not repaired. The contact stated that he was concerned for his family’s safety as the repairs failed to fix the vehicle. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 13,000.

When I shift into park, the car does not recognize that the car is in park and the car will not turn off. I had this issue after only about 2 years of owning the brand new vehicle. I contacted General Motors, and since my mileage was out of warranty limits they would not fix it. I took it to a dealer and had to fix it. Now about two years later I’m having the same issue. The car doesn’t recognize that it is in shift and will not turn off fully. It is dangerous because the car won’t fully shut off. And since it is an electronic issue there’s nothing the driver can do to change it. Clearly it is faulty and something like this shouldn’t have to be replaced twice in 4 years. The only people who have inspected it are the mechanics at the Chevrolet dealership.

Attempted to park vehicle in level parking lot. Vehicle appeared to go into Park. Driver Information Center indicated that vehicle was not in Park and provided warning bells. When exiting the vehicle was providing warning more warning sounds and would not stop. Vehicle was in Park, but would have run warnings until battery discharge. Tried cycling vehicle, contacted On-Star and began troubleshooting with them. I was unable to resolve with them and GM support. Took to dealership and after troubleshooting was resolved by following steps in TSB 19-NA-206 which was performed outside of any warranty coverage.