2018 Chevrolet Traverse

The contact owns a 2018 Chevrolet Traverse. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact was unable to turn off the vehicle and left the vehicle running until the battery died. The vehicle needed to be jumpstarted the next day. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Technical Service Bulletin: PIT5616 (Vehicle Displays Shift to Park Message On DIC When In Park); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 111,000.

The contact owns a 2018 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted and jerked abnormally. There was no warning light illuminated. The vehicle was restarted. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,505.

I purchased this vehicle in 2022 of October after about a year. I started noticing the car beginning to jerk back. Also, I noticed that the shift the handle when I would put it into park. It would not stay in park. It kept giving me a beeping noise. It kept slipping. At the time it wasn’t doing is it as much but lately I’ve noticed that it’s been happening more frequently so I took it into a mechanic to have it checked and they said it is a defect on the transmission. when I searched it up under NHTSA website I seen that there was multiple defects for this 2018 Chevy traverse.

The vehicle will not shut off and vehicle information screen states Shift to park. When this happens we have 2 options. 1st to sit and wait for the vehicle to turn off(takes over an hour on average), 2nd Disconnect the negative battery connection. The vehicle shuts down nearly instantly. Then reconnect the battery before being able to use the vehicle again

After I purchased the vehicle in 2021 I noticed there was a shuddering feeling when accelerating at speeds below 40mph. I found the service bulletin and the dealership flushed the transmission fluid and reprogrammed the transmission. Issue seemed to be resolved, but on 11/4/24 I was pulling my car out of a parking lot after being parked 4 hours and when shifting from park to drive the car lurched forward and made a loud clunking sound. There were no lights on so I drove onto the highway and shortly after the check engine light came on and I could not accelerate above 50 mph. I limped the car to a nearby dealership and they indicated that the transmission was shot and needed to be rebuilt or replaced. It is currently in the shop waiting to be rebuilt. The total cost is around $5,500. Between both transmission incidents I also had an issue with the shift to park and service stabilitrak warning lights. That was fixed before warranty expired, but I am now out of warranty and need to pay out of pocket. Called Chevrolet corporate and was told they'd look into offering financial relief but still haven't heard back from them despite the case being escalated. This is a known issue and is a risk to driver safety. There should be a recall and all expenses should be reimbursed!

The contact owns a 2018 Chevrolet Traverse. The contact stated while parking the vehicle, the shift gear was shifted to park, however, the contact stated that the vehicle did not turn off as intended. The contact stated that when turning the engine off, a warning light illuminated indicating shift to park instead. In addition, the contact stated that the vehicle did not turn off. The contact stated that the failure began a year ago, however the failure has become persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was 80,000.

The contact owns a 2018 Chevrolet Traverse. The contact stated that while the vehicle was in park(P), the message “Shift to Park” was displayed even thought the vehicle was in park(P). The vehicle was taken to the local dealer, and the contact was informed that the gear shifter needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 54,900.