2018 Chevrolet Traverse

WE PURCHASED THIS SUV LESS THAN TWO YEARS AGO AND AT ABOUT 50K MILES THE TRANSMISSION STARTED SHUTTERING WHILE DRIVING. FINALLY WE WERE OUT AND IT WAS RUNNING FINE THEN ALL OF SUDDEN THE CAR WOULD NOT GO INTO GEAR,CHECK ENGINE LIGHT CAME ON AND WE WERE STUCK. TOOK DIRECTLY TO DEALER AFTER THREE WEEKS OF NO RESPONSE FROM THE LOCAL DEALER NOR CHEVROLET THEY FINALLY SAID THAT THEY THOUGHT THE VALVE BODY AND TORQUE CONVERTER WERE BAD. WE WISH WE NEVER WOULD HAVE BOUGHT THIS VEHICLE. CHEVROLET DIDN'T SEEM TO MIND THAT THEIR 2 YEAR OLD VEHICLE HAD TRANSMISSION PROBLEMS. I HAVE NEVER OWNED ANYTHING OTHER THAN GM VEHICLES AND I PROMISED THEM THIS WOULD BE MY LAST AND THEY DIDN'T CARE. SHE TOLD ME WELL WE ARE ALL ENTITLED TO MAKE THOSE DECISIONS.

WE EXPERIENCED ISSUES WITH BEING ABLE TO SHIFT INTO PARK WHEN STATIONARY IN VARIOUS LOCATIONS (IE GROCERY STORE, DRIVEWAY, GARAGE, PARKING LOT AT SCHOOL/WORK SEVERAL LOCATIONS). WE HAD TO REPEATEDLY SHIFT INTO A GEAR EITHER REVERSE OR DRIVE SEVERAL TIMES ON EACH OCCURRENCE, AS YOU COULD NOT TURN THE VEHICLE OFF. THIS SEEMS TO BE A SEVERE SAFETY ISSUE AS FRUSTRATION WITH NOT BEING ABLE TO PLACE THE VEHICLE IN PARK AND SELECTING A GEAR REPEATEDLY. ONE CAN SOMETIMES STEP ON THE ACCELERATOR RESULTING IN A LEARCH FORWARD OR BACKWARD DEPENDING UPON THE GEAR SELECTED. NOT BEING ABLE TO SWITCH THE VEHICLE OFF CREATES ADDITIONAL ISSUES WHEN THE VEHICLE IS GARAGED WITH EXHAUST EMISSIONS. WE DID NOT ALLOW GRAND CHILDREN OUT OF THE VEHICLE UNTIL THE SHIFT TO PARK ISSUE DISAPPEARED. NOT KNOWING WHAT THE VEHICLE'S SELECTOR WAS POSITONED IN. NEXT WAS THE SERVICE REPAIR AS IT RESULTED IN A SHIFTER REPLACEMENT AND WAS CLAIMED NOT TO BE COVERED UNDER THE DRIVETRAIN WARRANTY AND REPAIRS RESULTED IN A $536.54 BILL. IT SEEMS FUNNY THE SERVICE TECH WRITERS KNEW WHAT WAS BEING DESCRIBED EVEN BEFORE COMPLETING THE DESCRIPTION OF THE ISSUE. THEIR COMMENT WAS SHIFT TO PARK WARNING. THE SERVICE TECH MENTIONED THERE WERE A COUPLE REPAIR SERVICE BULLETINS THAT MENTIONED A EASY FIX AND THE OTHER A SHIFTER REPLACEMENT. OURS BEING THE LATER OF THE TWO. THE SERVICE TECHS ALSO MENTIONED THIS IS PREVALENT IN SOME OTHER MODELS. THIS ISSUE IT WOULD SEEM IS AN UNFORTUNATE ACCIDENT WAITING TO OCCUR! THIS OCCURED SEVERAL TIMES PRIOR TO REPAIR ON 08/12/2020 I HAVE THE REPAIR WORK ORDER AVAILABLE. IT SHOWS MY NAME, ADDRESS, PHONE NUMBER, AND EMAIL ADDRESS ON IT SO I WILL NOT BE ABLE TO UPLOAD A COPY.

TRANSMISSION SHUDDERS WHEN ACCELERATING. HAVE BEEN TO DEALER AND THEY HAVE RESET COMPUTER AND AFTER ABOUT 800 IT STARTS BACK. TOOK BACK TO DEALER THEY CHANGED FLUID AND RESET COMPUTER. AFTER 800 MILES IT DID IT AGAIN, TOOK BACK TO DEALER AND THEY RESET COMPUTER AND WE DROVE IT FOR AN HOUR WITH NO SHUDDER. AFTER 800 AGAIN IT DID IT AGAIN. SERVICE MANAGER ACKNOWLEDGES THEY HAVE TROUBLE BUT CHEV HAS NO FIX YET. ITS IN THE TRUCK TOO HE SAID. IT HAS 51,000 MILES NOW AND STILL SHUDDERING... IT STILL UNDER WARRANTY BUT THEY CANT FIXT IT BECAUSE THEY DON'T KNOW WHAT ELSE TO DO.

WHILE ATTEMPTING TO TURN OFF THE VEHICLE AFTER DRIVING, A NOTIFICATION SAYING "SHIFT TO PARK" IS DISPLAYED ON THE DASH EVEN THOUGH THE VEHICLE IS CONFIRMED TO BE STATIONARY IN PARK. THIS ISSUE CAUSES THE CAR TO REMAIN RUNNING, WHICH IF UNBEKNOWNST TO THE DRIVER, CLOSES THEIR VEHICLE IN A GARAGE WHILE THINKING THEY SHUT THEIR CAR OFF, COULD CAUSE CARBON MONOXIDE POISONING INSIDE THEIR HOME.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE INTO PARK, THE GEAR SHIFT INDICATOR FAILED TO SHOW THE VEHICLE IN PARK. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO HAVE THE GEAR SHIFT INDICATOR INDICATE THAT THE VEHICLE WAS IN PARK BEFORE THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF. JIM KERAS CHEVROLET 2000 COVINGTON PIKE, MEMPHIS, TN 38128, 901-387-2000, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS A $200 DIAGNOSTIC FEE. UPON INVESTIGATION, THE CONTACT BECAME AWARE THAT THE FAILURE COULD BE CAUSED BY THE GEAR SHIFT HARNESS OR THE GEAR SHIFT ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,700.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE GEAR SHIFTER ASSEMBLY FAILED. SHIFT TO PARK WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE FAILED TO RECOGNIZE THE GEAR SHIFTER IN PARK AND FAILED TO TURN OFF DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO MEDVED CHEVROLET (11001 W INTERSTATE 70 FRONTAGE RD N, WHEAT RIDGE, CO 80033), AND IT WAS DIAGNOSED AND STATED THAT THE GEAR SHIFTER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. *DT*JB

OCT 2019 HAD GEAR SHIFT HARNESS REPLACED BECAUSE SHIFT TO PARK WAS SHOWING UP AND VEHICLE WOULDN'T TURN OFF OR LOCK. THE SAME THING HAPPENED AGAIN IN DEC 2019 AND I HAD TO HAVE THE SHIFTER REPLACED. JUNE 10 2020, VEHICLE STOPPED CROSSING A MAIN ROAD AND IT WOULDN'T MOVE FORWARDS OR BACKWARDS. HAD TO LET VEHICLE ROLL BACKWARDS TO A SEMI SAFE SPOT OUT OF TRAFFIC. POLICE HAD TO BE CALLED BECAUSE THERE IS A LOT OF TRAFFIC IN THIS AREA AND I COULDN'T GET THE VEHICLE OFF THE ROAD. VEHICLE TOWED TO DEALERSHIP AND THEY SAID THE TRANSMISSION NEEDS TO REPLACED. THEY SAID THERE AREN'T ANY PARTS AVAILABLE TO FIX IT DUE TO GM BEING CLOSED DUE TO COVID. I ONLY HAVE 21,000 MILES ON THE VEHICLE AND HAVE HAD IT FOR 2 YEARS AND 3 MONTHS. I DON'T HAVE PAPERWORK FROM THE DEALERSHIP AND A POLICE REPORT WASN'T FILED BECAUSE THEY ONLY PROVIDED THEIR VEHICLE FOR SAFETY CONCERNS. *TR

I HAD PURCHASE A 2018 CHEVY TRAVERSE FROM CURRY CHEVROLET IN THE SAME YEAR, I NOTICE A LITTLE SLIPPING WITH A LITTLE JERKING SOMETIMES A FEW MONTHS LATER AND THE SHIFT TO PARK WAS ACTING UP. I CALLED CURRY AND ASKED THEM IS THERE ANY PROBLEMS OR RECALLS WITH THIS MODEL, SERVICE DEPT SAID NO, THEN I HAD CALLED A DEFERENT DEALERSHIP THEY SAID THE SAME, AND I HAD CALL CURRY ABOUT THREE TIMES REGARDING MY THIS PROBLEM, SO I KEPT CHECKING MY VIN# ON CHEVY .COM NOTHING COMES UP. SO I WENT ON LINE TO FIND OUT I WASN'T ALONE REGARDING THESE PROBLEMS EVEN WITH LATER MODELS. THEN I CALLED CUSTOMER CARE TWICE TO MAKE SURE THE INFO I WAS GIVING WAS THE SAME, I HAD EXPLAINED MY PROBLEMS WITH THEM, SHE SAID THERE ARE NO RECALLS UNDER MY VIN# AT THIS TIME, I WENT OVER MY WARRANTY WITH BOTH CUSTOMER REPS, BOTH WERE ACCURATE THAT MY VEHICLE IS STILL COVERED. I ALSO RECEIVED INFO THERE IS A BULLETIN OUT #18-NA-121. I AM HOPING THERE WONT BE ANY PROBLEMS CORRECTING THESE ISSUES, I AM PREPARED FOR A FIGHT GETTING A LAWYER AND GOING TO MANY NEWS STATIONS, I DON'T UNDERSTAND WHY WOULD YOU PUT A DEFECTIVE PART NOT ONLY IN MY MODEL BUT OTHERS WITH OUT SOLVING THE PROBLEMS FIRST ACCORDING TO OTHER OWNERS THAT HAD POSTED THE SAME PROBLEMS WITH THE POWERTRAIN. I AM TRULY DISAPPOINTED WITH CHEVROLET, AND TO THINK I LEFT FORD & DODGE. *TR