2018 Chevrolet Traverse

The contact owns a 2018 Chevrolet Traverse. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle hesitated while accelerating. Additionally, the vehicle failed to immediately restart after refueling. The vehicle was taken to the local dealer, who diagnosed and determined that the purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated that the purge valve was replaced on two previous occasions. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 55,000.

The contact owns a 2018 Chevrolet Traverse. The contact stated while driving 10 MPH, while depressing the accelerator pedal, the vehicle failed to respond as needed. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the purge valve needed to be replaced. The contact stated that the failure had occurred on several occasions. The purge valve was replaced, and the vehicle was repaired. The vehicle was towed back to the place of employment. The manufacturer was not notified of the failure. The approximate failure mileage was 84,000.

The contact owns a 2018 Chevrolet Traverse. The contact stated that the vehicle was emitting a vibrating and rattling noise while driving. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power. The contact stated while driving uphill and accelerating, the engine backfired. The check engine warning light was illuminated. The vehicle was taken to the dealer who diagnosed that there was an EVAP leak. The vehicle received an undisclosed repair however, the failure persisted. The contact stated that the vehicle occasionally failed to immediately start-up. The vehicle was taken to the dealer but was not diagnosed because the check engine warning light was no longer illuminated. The contact stated that the failure persisted, and the check engine warning light illuminated, and the rattling noise became more prominent. The vehicle was returned to the dealer who diagnosed that a weld had fractured on the exhaust pipe. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,000.

The contact owns a 2018 Chevrolet Traverse. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the exhaust and smelled a gasoline odor. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 50,000.

The contact owns a 2018 Chevrolet Traverse. The contact stated that the vehicle was shaking abnormally at start-up and while idling. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the purge valve was defective. The contact spoke with a dealer and the dealer confirmed that there were no recalls on the VIN. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 93,000.

The contact owns a 2018 Chevrolet Traverse. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, and the EVAP purge valve was replaced. The vehicle was repaired; however, the contact stated that the check engine warning light became illuminated again. The contact also stated that the vehicle was jerking and stalling while driving at various speeds. The vehicle was taken to another independent mechanic, where it was diagnosed that there was a leak coming from the purge valve. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 87,000.

The contact owns a 2018 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, the vehicle experienced rough idling while starting. The vehicle was taken to the dealer where it was diagnosed with a faulty EVAP purge solenoid valve. The dealer replaced the EVAP purge solenoid valve. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING 70 MPH ON THE HIGHWAY, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO JOE BOWMAN CHEVROLET CADILLAC (2455 E MARKET ST, HARRISONBURG, VA 22801, (540) 434-6731) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS DAMAGED. WHILE PERFORMING THE REPAIR, THE DEALER FRACTURED THE TUBE THAT CONNECTED THE FUEL PUMP TO THE VEHICLE. AS A RESULT, THERE WERE THREE MORE FAILURES WITH THE FUEL PUMP THAT WERE CURRENTLY LINKED TO THE ENGINE. THE DEALER REFUSED TO REPAIR THE TUBE. THE MANUFACTURER WAS MADE AWARE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 15,000.