NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
547 reports102,000 miles · Nov 9, 2018
Electronic Stability Control (esc)Engine
2014 CHEVY TRAVERSE ENGINE, TRACTION CONTROL, STABILITRAK: VEHICLE DASH SAYS "REDUCED ENGINE POWER" AND SHUTS THE ENGINE OFF WHILE I'M STILL DRIVING AND IN TRAFFIC. THIS OCCURRED WHILE I WAS CROSSING A BUSY SIDE STREET, ON 2 STATE ROADS, AND OTHER PLACES. AFTER TURNING OFF THE ENGINE FOR 30 SECONDS OR SO, I CAN RESTART IT THE…
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2014 CHEVY TRAVERSE ENGINE, TRACTION CONTROL, STABILITRAK: VEHICLE DASH SAYS "REDUCED ENGINE POWER" AND SHUTS THE ENGINE OFF WHILE I'M STILL DRIVING AND IN TRAFFIC. THIS OCCURRED WHILE I WAS CROSSING A BUSY SIDE STREET, ON 2 STATE ROADS, AND OTHER PLACES. AFTER TURNING OFF THE ENGINE FOR 30 SECONDS OR SO, I CAN RESTART IT THE VEHICLE AND CONTINUE UNTIL IT OCCURS AGAIN. I'VE TAKEN IT TO THE DEALERSHIP TWICE. THE PCM WAS REPLACED THE FIRST TIME AFTER 3 DAYS OF KEEPING THE VEHICLE. THE SECOND TIME, IT WAS KEPT OVER A WEEK AND THE PCM WAS REPLACED AGAIN. THE SAME ISSUE OCCURED WITHIN 24 HOURS AND HAS REPEATED SEVERAL TIMES.
NHTSA ODI #11150656
112,000 miles · Nov 8, 2018
Electrical System
TAKATA RECALL MY COMPUTER SYSTEM TOLD ME I HAD LOW AIR PRESSURE IN MY RIGHT FRONT TIRE. I PULLED OFF THE INTERSTATE ON MY WAY HOME FROM WORK AND PUT AIR IN MY TIRE. AFTER EACH FILL I RECHECKED THE TIRE PRESSURE THROUGH THE COMPUTER SYSTEM AND IT CONTINUES TO DROP IN NUMBER. I SPENT AROUND 20 MINUTES TRYING TO FIGURE OUT WHY IT D…
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TAKATA RECALL MY COMPUTER SYSTEM TOLD ME I HAD LOW AIR PRESSURE IN MY RIGHT FRONT TIRE. I PULLED OFF THE INTERSTATE ON MY WAY HOME FROM WORK AND PUT AIR IN MY TIRE. AFTER EACH FILL I RECHECKED THE TIRE PRESSURE THROUGH THE COMPUTER SYSTEM AND IT CONTINUES TO DROP IN NUMBER. I SPENT AROUND 20 MINUTES TRYING TO FIGURE OUT WHY IT DIDN'T LOOK FLAT BUT MY VEHICLE WAS RECORDING IT WAS. I DECIDED IT MUST BE A COMPUTER ERROR AND PROCEEDED TO FILL MY OTHER TIRES AND VACUUM MY CAR. I PULLED OFF AND SOMETHING TOLD ME TO ASK THE GENTLEMAN GETTING GAS IF MY FRONT RIGHT TIRE LOOKED FLAT, HE SAID, 'NO, IT'S YOUR BACK RIGHT TIRE, I CAN HEAR THE AIR ESCAPING' SURE ENOUGH I COULD HEAR IT TO, AND COULD SEE A LARGE CRACK IN THE TIRE. I DECIDED TO CONTINUE HOME BUT IT GOT TO LOW AND HAD TO PULL OVER. SO MY COMPUTER SYSTEM IN MY NEW USED CAR WARNED ME ME ABOUT A PERFECTLY GOOD TIRE AND PULLED MY ATTENTION AWAY FROM A TIRE THAT HAD A HOLE IN IT. I AM VERY DISAPPOINTED AND FEEL CHEVY NEEDS TO FIX THIS AND COMPENSATE ME FOR HAVING TO SIT IN A BIG LOTS PARKING LOT FOR 2 HOURS WAITING FOR ASSISTANCE WHEN I COULD HAVE BEEN HOME WAITING IN MY LIVING ROOM HAD I NOT WASTED SO MUCH PRECIOUS TIME FILLING A TIRE THAT WAS PERFECTLY FINE.
NHTSA ODI #11150224
88,000 miles · Nov 6, 2018
Electrical SystemElectronic Stability Control (esc)Engine
THE CAR HAS STARTED TO DO A SHIMMY AND THEN THE CAR COMPLETELY TURNS OFF AND WON'T START AGAIN. THERE IS ALWAYS GAS IN THE CAR, AND THE OIL IS CHANGED REGULARLY. THE CAR HAS BEEN TAKEN TO A LOCAL REPAIR SHOP TO ADDRESS THE ISSUE. I WAS TOLD THAT THERE IS A SMALL ELECTRICAL CONNECTION BOX UNDER THE GAS TANK THAT WAS FILLED WITH D…
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THE CAR HAS STARTED TO DO A SHIMMY AND THEN THE CAR COMPLETELY TURNS OFF AND WON'T START AGAIN. THERE IS ALWAYS GAS IN THE CAR, AND THE OIL IS CHANGED REGULARLY. THE CAR HAS BEEN TAKEN TO A LOCAL REPAIR SHOP TO ADDRESS THE ISSUE. I WAS TOLD THAT THERE IS A SMALL ELECTRICAL CONNECTION BOX UNDER THE GAS TANK THAT WAS FILLED WITH DIRT AND GETTING POOR CONTACT. THE SMALL BOX WAS CLEANED OUT AND ELECTRIC CONDUCTIVE GEL WAS USED. THE CAR DIDN'T HAVE A PROBLEM FOR ABOUT 9 DAYS AND THEN IT STARTED TO DO THE SAME THING AS BEFORE. IT HAS TURNED OFF MOSTLY WHEN THE VEHICLE IS MOVING. THE LATEST TIME THIS HAPPENED WAS 11/6/2018
NHTSA ODI #11149771
63,591 miles · Nov 6, 2018
Air Bags
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE FAILURE CODE: B001E (AIR BAG LIGHT) WAS FOUND. THE CONTACT CALLED MCGONIGAL…
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TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE FAILURE CODE: B001E (AIR BAG LIGHT) WAS FOUND. THE CONTACT CALLED MCGONIGAL BUICK GMC ((765) 252-0124, LOCATED AT 2828 E MARKLAND AVE, KOKOMO, IN 46901) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND DID NOT OFFER FURTHER ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,591.
NHTSA ODI #11149684
Mileage unknown · Oct 26, 2018
Engine
2014 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARD TO MULTIPLE MALFUNCTION TO VEHICLE THAT CAUSES RANDOM DECELERATION AND ACCELERATION. *AS THE CONSUMER STATED THE ENGINE LIGHT, STABILITY AND THE TRACTION LIGHT CAME ON. THE CAR REDUCED SPEED TO 20 MPH THEN TO 0MPH. *JS
NHTSA ODI #11143209
60,000 miles · Oct 15, 2018
Electronic Stability Control (esc)SuspensionVehicle Speed Control
MY WIFE HAS A 2014 CHEVY TRAVERSE WITH 60,000. THE TRACTION CONTROL AND STABILITRACK WARNINGS CAME ON THE DASHBOARD. THIS HAPPENED 3 TIMES IN FOUR WEEKS. ONCE THE POWER WAS REDUCED AND THE CAR WOULD NOT ACCELERATE. WE WERE ON A CITY STREET WITH LIGHT TRAFFIC AND ONCE THE CAR STOPPED COMPLETELY. THANK GOD SHE WAS IN A PARKIN…
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MY WIFE HAS A 2014 CHEVY TRAVERSE WITH 60,000. THE TRACTION CONTROL AND STABILITRACK WARNINGS CAME ON THE DASHBOARD. THIS HAPPENED 3 TIMES IN FOUR WEEKS. ONCE THE POWER WAS REDUCED AND THE CAR WOULD NOT ACCELERATE. WE WERE ON A CITY STREET WITH LIGHT TRAFFIC AND ONCE THE CAR STOPPED COMPLETELY. THANK GOD SHE WAS IN A PARKING LOT WHEN IT HAPPENED. I HAVE TAKEN IT TO THE DEALER EACH TIME WE GET THE MESSAGES. THE SAID THAT THEY COULD NOT FIND ANYTHING WRONG AND COME BACK IF IT HAPPENS AGAIN. THE CHANGED A FUSE ON THE LAST VISIT. IT HAS HAPPENED AGAIN AND IT IS IN THE SHOP RIGHT NOW.
NHTSA ODI #11140506
30,000 miles · Oct 10, 2018
Air Bags
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL REGARDING THE AIR BAGS. AFTER THE REPAIR, THE AIR BAG INDICATOR ILLUMINATED SEVERAL TIMES. THE MAIN AIR BAG MODULE WAS REPLACED BY TWO DIFFERENT DEALERS (RADLEY CHEVROLET, 3670 JEFFERSON DAVIS HWY, FREDERICKSBUR…
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TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL REGARDING THE AIR BAGS. AFTER THE REPAIR, THE AIR BAG INDICATOR ILLUMINATED SEVERAL TIMES. THE MAIN AIR BAG MODULE WAS REPLACED BY TWO DIFFERENT DEALERS (RADLEY CHEVROLET, 3670 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 898-4000 AND BATTLEFIELD CHEVROLET, 10411 JAMES MONROE HWY, CULPEPPER, VA 22701, (540) 317-1844). BOTH DEALERS STATED THAT DIFFERENT PARTS OF THE AIR BAG WERE MALFUNCTIONING AND NEEDED TO BE REPAIRED AT THE OWNER'S EXPENSE. THE CONTACT PURCHASED AN EXTENDED WARRANTY WHEN SHE PURCHASED THE VEHICLE, BUT THE AIR BAGS WERE NOT COVERED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #11139385
80,000 miles · Oct 8, 2018
Air BagsElectrical SystemEngine
AC WON'T COME ON OR JUST SHUTS OFF WHILE DRIVING, SOMETIMES THE SERVICE AIRBAG WARNING COMES ON, SOMETIMES IT SETS A CHECK ENGINE LIGHT CODE P0119, IF THE RECIRCULATE BUTTON IS NOT ON THEN IT LIGHTS UP AND AC COMPRESSOR SHUTS OFF, PULL OVER OUT OF TRAFFIC AND SHUT THE CAR OFF AND LET EVERYTHING COME TO A COMPLETE STOP AND RESTAR…
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AC WON'T COME ON OR JUST SHUTS OFF WHILE DRIVING, SOMETIMES THE SERVICE AIRBAG WARNING COMES ON, SOMETIMES IT SETS A CHECK ENGINE LIGHT CODE P0119, IF THE RECIRCULATE BUTTON IS NOT ON THEN IT LIGHTS UP AND AC COMPRESSOR SHUTS OFF, PULL OVER OUT OF TRAFFIC AND SHUT THE CAR OFF AND LET EVERYTHING COME TO A COMPLETE STOP AND RESTART THE CAR, SOMETIMES EVERY THING CLEARS UP BUT SOMETIMES IT TAKES SEVERAL RESTARTS TO GET CAR TO FUNCTION PROPERLY. HAPPENS DRIVING ON ROAD OR STATIONARY. CHECKED BATTERY BUT SEEMS TO BE OK, CHECKED FUSE BOX AND THE ENTIRE FUSE BOX IS LOOSE, THE HOLD DOWN SCREWS IN THE FUSE BOX APPEAR TO BE STRIPPED AND WILL NOT TIGHTEN, SHIMMED THE BOX TO THE FRAME TO PREVENT IT FROM SHAKING AROUND IN THE ENGINE COMPARTMENT. CAR WAS PURCHASED FROM LAKESIDE CHEVROLET IN ROCKWALL, TX AS A CERTIFIED USED CAR, IT HAS BEEN BACK TO THE DEALER FOR THE SERVICE AIRBAG ISSUE BUT THEY DID NOT RESOLVE THE PROBLEM. HAS BEEN HAPPENING EVERY SINCE WE PURCHASED THE VEHICLE. KEEP LOOKING FOR RECALLS BUT NOTHING YET. THERE ARE CONSIDERABLE COMPLAINTS ABOUT THIS PROBLEM OR SIMILAR PROBLEMS. THE PROBLEM WITH CARRYING THIS VEHICLE BACK TO DEALER IS THAT THEY DON'T SEEM TO KNOW HOW TO FIX IT. GENERAL MOTORS SHOULD RECALL THIS VEHICLE AND REPAIR IT BECAUSE IT IS OBVIOUSLY FACTORY DEFECTIVE.
NHTSA ODI #11139004
103,658 miles · Oct 1, 2018
Air BagsElectronic Stability Control (esc)
MY [XXX] DAUGHTER (PERMIT DRIVER) DRIVING TO SCHOOL FOR EXTRA COMMUNITY SERVICE HOURS (ON A SUNDAY) AND THE CAR STARTED TO SHAKE AND NOT ACCELERATE, THE TRACTION CONTROL, CHECK STABILITY CONTROL FLASHING. VERY DANGEROUS SITUATION FOR A [XXX] DRIVER. WE PULLED OVER AND I TOOK THE WHEEL, SAME THING HAPPENED, WE BARELY MADE IT BA…
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MY [XXX] DAUGHTER (PERMIT DRIVER) DRIVING TO SCHOOL FOR EXTRA COMMUNITY SERVICE HOURS (ON A SUNDAY) AND THE CAR STARTED TO SHAKE AND NOT ACCELERATE, THE TRACTION CONTROL, CHECK STABILITY CONTROL FLASHING. VERY DANGEROUS SITUATION FOR A [XXX] DRIVER. WE PULLED OVER AND I TOOK THE WHEEL, SAME THING HAPPENED, WE BARELY MADE IT BACK HOME. ALSO, AIRBAG LIGHT COMES ON RANDOMLY, HAD THIS SERVICED DUE TO RECALL AND THE PROBLEM HAS STARTED AGAIN. FRUSTRATED MOM. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *AN
NHTSA ODI #11132431
40,000 miles · Sep 29, 2018
Unknown Or Other
THE "SERVICE TRACTION CONTROL" MESSAGE APPEARS ON THE DASHBOARD AND THE ENGINE POWER IS REDUCED. THE CAR LIMPS ALONG AT VERY LOW SPEED WITH NO POWER AVAILABLE. VERY DANGEROUS.
NHTSA ODI #11132278
Official recalls
7May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Apr 30, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Additional source detail variants (3)
Electrical System:software
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Electrical System: Instrument Cluster/panel
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Fuel System, Gasoline
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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