NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
117 reportsClear category filter60,000 miles · Oct 15, 2018
Electronic Stability Control (esc)SuspensionVehicle Speed Control
MY WIFE HAS A 2014 CHEVY TRAVERSE WITH 60,000. THE TRACTION CONTROL AND STABILITRACK WARNINGS CAME ON THE DASHBOARD. THIS HAPPENED 3 TIMES IN FOUR WEEKS. ONCE THE POWER WAS REDUCED AND THE CAR WOULD NOT ACCELERATE. WE WERE ON A CITY STREET WITH LIGHT TRAFFIC AND ONCE THE CAR STOPPED COMPLETELY. THANK GOD SHE WAS IN A PARKIN…
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MY WIFE HAS A 2014 CHEVY TRAVERSE WITH 60,000. THE TRACTION CONTROL AND STABILITRACK WARNINGS CAME ON THE DASHBOARD. THIS HAPPENED 3 TIMES IN FOUR WEEKS. ONCE THE POWER WAS REDUCED AND THE CAR WOULD NOT ACCELERATE. WE WERE ON A CITY STREET WITH LIGHT TRAFFIC AND ONCE THE CAR STOPPED COMPLETELY. THANK GOD SHE WAS IN A PARKING LOT WHEN IT HAPPENED. I HAVE TAKEN IT TO THE DEALER EACH TIME WE GET THE MESSAGES. THE SAID THAT THEY COULD NOT FIND ANYTHING WRONG AND COME BACK IF IT HAPPENS AGAIN. THE CHANGED A FUSE ON THE LAST VISIT. IT HAS HAPPENED AGAIN AND IT IS IN THE SHOP RIGHT NOW.
NHTSA ODI #11140506
103,658 miles · Oct 1, 2018
Air BagsElectronic Stability Control (esc)
MY [XXX] DAUGHTER (PERMIT DRIVER) DRIVING TO SCHOOL FOR EXTRA COMMUNITY SERVICE HOURS (ON A SUNDAY) AND THE CAR STARTED TO SHAKE AND NOT ACCELERATE, THE TRACTION CONTROL, CHECK STABILITY CONTROL FLASHING. VERY DANGEROUS SITUATION FOR A [XXX] DRIVER. WE PULLED OVER AND I TOOK THE WHEEL, SAME THING HAPPENED, WE BARELY MADE IT BA…
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MY [XXX] DAUGHTER (PERMIT DRIVER) DRIVING TO SCHOOL FOR EXTRA COMMUNITY SERVICE HOURS (ON A SUNDAY) AND THE CAR STARTED TO SHAKE AND NOT ACCELERATE, THE TRACTION CONTROL, CHECK STABILITY CONTROL FLASHING. VERY DANGEROUS SITUATION FOR A [XXX] DRIVER. WE PULLED OVER AND I TOOK THE WHEEL, SAME THING HAPPENED, WE BARELY MADE IT BACK HOME. ALSO, AIRBAG LIGHT COMES ON RANDOMLY, HAD THIS SERVICED DUE TO RECALL AND THE PROBLEM HAS STARTED AGAIN. FRUSTRATED MOM. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *AN
NHTSA ODI #11132431
40,000 miles · Sep 25, 2018
Electrical SystemElectronic Stability Control (esc)Power Train
MY VEHICLE ONLY HAS 45,000 MILES. THE PAST FEW MONTHS, I HAVE BEEN EXPERIENCING PROBLEMS WITH THE MOTOR AS IT SUDDENLY LOSES POTENCY AS THE VEHICLE IS IN MOTION. THE CHECK ENGINE LIGHT IS ALWAYS ON. WHEN THE MOTOR LOSES POTENCY, IT PUTS "TRACK CONTROL ON" AND "TRACK CONTROL OFF" RIGHT AWAY, AS WELL AS A SIGN TO SERVICE "STABILI…
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MY VEHICLE ONLY HAS 45,000 MILES. THE PAST FEW MONTHS, I HAVE BEEN EXPERIENCING PROBLEMS WITH THE MOTOR AS IT SUDDENLY LOSES POTENCY AS THE VEHICLE IS IN MOTION. THE CHECK ENGINE LIGHT IS ALWAYS ON. WHEN THE MOTOR LOSES POTENCY, IT PUTS "TRACK CONTROL ON" AND "TRACK CONTROL OFF" RIGHT AWAY, AS WELL AS A SIGN TO SERVICE "STABILITRACK". I HAVE TAKEN THE CAR TO THE MECHANIC AND THEY DID A COMPUTERIZED SCAN WHERE IT SHOWS THERE ARE PROBLEMS WITH THE OXYGEN SENSOR, LOW AIR ENTRANCE, PROBLEMS WITH THE INJECTORS, LOW VOLTAGE PROBLEM, BRAKE SYSTEM OFF, ETC. IN CONCLUSION, A SERIES OF PROBLEMS WITH THE CAR WHICH ARE NOT REAL. I HAVE SEARCHED ONLINE AND THERE ARE THOUSANDS TO CLAIMS DUE TO THIS SAME PROBLEM I AM HAVING. TO THIS DATE, I HAVE NOT FOUND ANY RECALL OF THE MANUFACTURER TO FIX THIS.
NHTSA ODI #11131621
64,000 miles · Sep 21, 2018
Electronic Stability Control (esc)
I WAS DRIVING ON THE INTERSTATE AT AROUND 70MPH AND MY TRAVERSE STARTED SHAKING LIKE THERE WAS TRASH IN MY FUEL PUMP. THEN I GET A MESSAGE THAT MY TRACTION CONTROL ISN'T WORKING. THEN MY TRAVERSE LOSES SPEED (AND WE ALMOST GET HIT) AND THE VEHICLE WILL ONLY GO 20MPH. I MADE IT OFF THE INTERSTATE AND THE DASH READ STABILITRAK, SE…
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I WAS DRIVING ON THE INTERSTATE AT AROUND 70MPH AND MY TRAVERSE STARTED SHAKING LIKE THERE WAS TRASH IN MY FUEL PUMP. THEN I GET A MESSAGE THAT MY TRACTION CONTROL ISN'T WORKING. THEN MY TRAVERSE LOSES SPEED (AND WE ALMOST GET HIT) AND THE VEHICLE WILL ONLY GO 20MPH. I MADE IT OFF THE INTERSTATE AND THE DASH READ STABILITRAK, SERVICE TRACTION CONTROL, ENGINE POWER REDUCED. IT IS NOW AT THE LOCAL CHEVY DEALERSHIP AS IT IS UNDER A CARMAX EXTENDED WARRANTY. WHEN THE TOW TRUCK CAME HE COULD NOT EVEN GET IT TO CRANK AND HE THOUGHT IT WAS OUT OF GAS (NO. 100 MILES TO E) THE VEHICLE HAS APPROXIMATELY 64000 MILES ON IT AND HAS BEEN REGULARLY SERVICED. I AM THANKFUL MY CHILDREN AND I WERE NOT KILLED WHEN WE LOST POWER. THIS IS AN EXTREMELY DANGEROUS PROBLEM AND UNACCEPTABLE.
NHTSA ODI #11130537
40,000 miles · Sep 12, 2018
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System
DRIVING ON FREEWAY, WARNING LIGHTS CAME ON WITH ERROR 'SERVICE TRACTION CONTROL' AND 'ENGINE POWER REDUCED'. EMERGENCY FLASHERS WOULD NOT COME ON. BARELY ABLE TO LIMP TO THE SIDE OF THE FREEWAY WITH CARS HONKING AND SWERVING AROUND VEHICLE. TRAVERSE HAS 40,000 MILES ON IT. HAS HAD SAME ISSUE EXCEPT THIS TIME WHILE PARKED. TURN T…
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DRIVING ON FREEWAY, WARNING LIGHTS CAME ON WITH ERROR 'SERVICE TRACTION CONTROL' AND 'ENGINE POWER REDUCED'. EMERGENCY FLASHERS WOULD NOT COME ON. BARELY ABLE TO LIMP TO THE SIDE OF THE FREEWAY WITH CARS HONKING AND SWERVING AROUND VEHICLE. TRAVERSE HAS 40,000 MILES ON IT. HAS HAD SAME ISSUE EXCEPT THIS TIME WHILE PARKED. TURN TRUCK OFF AND RESTARTS FINE. BOTH INCIDENTS WITHIN A MONTH OF BUYING VEHICLE USED. TOOK VEHICLE TO CARMAX, OXNARD, CA, 93036 WHERE WE HAVE EXTENDED WARRANTY. THEY WERE NOT ABLE TO REPLICATE THE ISSUE AND RETURNED VEHICLE. THIS WAS AFTER THE FIRST TIME IT HAPPENED. IN CARMAX 8/9/2018.
NHTSA ODI #11129212
53,000 miles · Aug 22, 2018
Electronic Stability Control (esc)
WHILE DRIVING AT PRETTY MUCH ANY SPEED AT RANDOM, THE CAR STARTS SHAKING AND THE SERVICE TRACTION CONTROL AND SERVICE STABILITRAK LIGHTS START FLASHING. SOMETIMES IT GOES AWAY RIGHT AWAY, OTHER TIMES THE CAR NEEDS TO BE TURNED OFF AND WILL GO AWAY AFTER A FEW MINUTES. VEHICLE HAS BEEN IN THE SHOP MULTIPLE TIMES FOR THE SAME IS…
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WHILE DRIVING AT PRETTY MUCH ANY SPEED AT RANDOM, THE CAR STARTS SHAKING AND THE SERVICE TRACTION CONTROL AND SERVICE STABILITRAK LIGHTS START FLASHING. SOMETIMES IT GOES AWAY RIGHT AWAY, OTHER TIMES THE CAR NEEDS TO BE TURNED OFF AND WILL GO AWAY AFTER A FEW MINUTES. VEHICLE HAS BEEN IN THE SHOP MULTIPLE TIMES FOR THE SAME ISSUE AND THE DEALER STATES THEY CANNOT RECREATE THE PROBLEM.
NHTSA ODI #11121637
71,926 miles · Aug 16, 2018
Electrical SystemElectronic Stability Control (esc)Engine
WAS DRIVING ON HIGHWAY ALL OF A SUDDEN CAR STARTS SHAKING AND SLOWS DOWN PUSH ON GAS CAN BARELY GO OVER 35 SERVICE LIGHT COME ON FOR STABILITY TRAX SERVICE STABILITY TRAK GET TO A SAFE PLACE OF THE HIGHWAY AND TURNS CAR OFF TURN CAR BACK ON STILL SAYS STABILITY TRAX ENGINE ALMOST SEEMS LIKE IT WILL CUT OFF PRESSING ON GAS WITH F…
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WAS DRIVING ON HIGHWAY ALL OF A SUDDEN CAR STARTS SHAKING AND SLOWS DOWN PUSH ON GAS CAN BARELY GO OVER 35 SERVICE LIGHT COME ON FOR STABILITY TRAX SERVICE STABILITY TRAK GET TO A SAFE PLACE OF THE HIGHWAY AND TURNS CAR OFF TURN CAR BACK ON STILL SAYS STABILITY TRAX ENGINE ALMOST SEEMS LIKE IT WILL CUT OFF PRESSING ON GAS WITH FULL TANK AND CAR BARELY MOVING CAR SLOWED DOWN DRAMATICALLY WHEN IT FIRST HAPPEN COULD HAVE CAUSED AN ACCIDENT WENT HOME READ TO TURN CAR OFF WAIT A WHILE AND SEE IF LSERVICE LIGHT WOULD COME ON WENT AWAY TOOK TO A MECHANIC EVEN THOUGH IT DOESN'T SAY FIX THE SERVICE STABILITY TRAX HAD A FRIEND RUN CODES BY DOING AN DIAGNOSTIC TEST CAME UP THRU DIAGNOSTIC TEST TO TAKE TO DEALER AND HAVE THEM FIX IT. BUT DOESN'T FLASH ANYMORE ABOUT STABILITY TRAC RIGHT WINDOW WILL NOT ROLL UP PASSENGER WINDOW.
NHTSA ODI #11120550
87,693 miles · Aug 4, 2018
Electronic Stability Control (esc)Engine
VEHICLE STOPPED WORKING AS I WAS DRIVING REDUCED POWER SPEED SERVICE STABILITY TRACK TRASH CONTROL SERVICE THAT'S WHAT POPPED UP
NHTSA ODI #11115713
109,000 miles · Aug 2, 2018
Electrical SystemElectronic Stability Control (esc)Engine
THE VEHICLE WILL ALL OF A SUDDEN GO INTO LOW ENGINE POWER MODE, TRACTION STABILITY TURNS ON AND IT LIMPS - DEALERSHIP STATES THEY CAN NOT RECREATE ISSUE SO CAN NOT FIX. SEVERAL TIMES TO DEALERSHIP EACH TIME THEY CAN NOT FIX AND IT IS RUNNING FINE. ALL OF THE INTERNET SAME PROBLEM WITH SAME VEHICLE. THIS IS A HUGE SAFETY ISSUES…
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THE VEHICLE WILL ALL OF A SUDDEN GO INTO LOW ENGINE POWER MODE, TRACTION STABILITY TURNS ON AND IT LIMPS - DEALERSHIP STATES THEY CAN NOT RECREATE ISSUE SO CAN NOT FIX. SEVERAL TIMES TO DEALERSHIP EACH TIME THEY CAN NOT FIX AND IT IS RUNNING FINE. ALL OF THE INTERNET SAME PROBLEM WITH SAME VEHICLE. THIS IS A HUGE SAFETY ISSUES AS IT HAS OCCURED ON THE HIGHWAY AND AN INTERSECTION BEFORE. IT IS VERY DANGEROUS. THE VEHILCE IS NOT OPERATABLE DURING THE EPOSIDE. YOU STOP THE VEHILE LET IT SIT FOR A BRIEF MINUTE AND IT WILL START UP AND DRIVE NORMAL. WHEN IT HAPPEN THIS MORNING ON THE FREEWAY IT WAS VERY DANGEROUS AS IT CAUSE A STOPAGE ON THE FREEWAY IN RUSH HOUR TRAFFIC AND LIMPING TO THE SIDE AT 5MPH IS SCARRY CROSSING LANES. THIS IS A KNOW ISSUE AND THE COMPANY IS NOT DOING ANYTHING ABOUT IT. PLEASE HELP!!!!!!
NHTSA ODI #11115304
51,000 miles · Jul 20, 2018
Electrical SystemElectronic Stability Control (esc)Power Train
RADIO GOING CRAZY, HORN HONK FOR NO REASON WHEN YOU GET OUT OF IT,LOW BATTERY BLINK THEN GO OFF, CHECK ENGINE LIGHT GO ON , THEN GO OFF AFTER FEW MINUTES, SPEEDOMETER ACT LIKE ITS STICKING WHEN ACCELERATION OR DECELERATION, TRACTION CONTROL LIGHT COME ON THEN GO OFF, CRUISE CONTROL ON AND IT REDUCE SPEED, TACHOMETER GO UP AS IF …
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RADIO GOING CRAZY, HORN HONK FOR NO REASON WHEN YOU GET OUT OF IT,LOW BATTERY BLINK THEN GO OFF, CHECK ENGINE LIGHT GO ON , THEN GO OFF AFTER FEW MINUTES, SPEEDOMETER ACT LIKE ITS STICKING WHEN ACCELERATION OR DECELERATION, TRACTION CONTROL LIGHT COME ON THEN GO OFF, CRUISE CONTROL ON AND IT REDUCE SPEED, TACHOMETER GO UP AS IF YOUR SPEEDING UP WHEN ITS SITTING STILL, CAR IS NOT SHIFTING SMOOTH LIKE IT USE TO, BURNT PLASTIC SMELL, WEIRD GEAR OIL SMELL, BUT NO SIGNS OF LEAK, AND LOCKS UNLOCKING HOURS AFTER YOU LOCK IT AND ALARM IS ON, IT JUST TAKES TURNS DOING DIFFERENT THINGS, STARTED COUPLE OF WEEKS AGO, SO FAR, THEY HAVE NOT FIGURED OUT WHAT'S GOING ON YET, BEEN IN SHOP SINCE TUESDAY AND IT STILL HAS WARRANTY FOR PRE CERTIFIED CARS, ALL THESE PROBLEMS HAPPENED WHILE DRIVING IT ON THE HIGHWAY, IT START WITH OCCASIONAL INCIDENT AND NOW ITS DAILY, I AM CONCERNED THE NEXT TIME INSTEAD OF SLOWING THE CAR DOWN THAT IT WILL JUST SHUT OFF LIKE SOME OF THE OTHERS HAVE DONE
NHTSA ODI #11112746
Official recalls
7May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Apr 30, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Additional source detail variants (3)
Electrical System:software
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Electrical System: Instrument Cluster/panel
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Fuel System, Gasoline
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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