NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
117 reportsClear category filter88,000 miles · Jul 6, 2019
Electronic Stability Control (esc)
DRIVING AND CAR IS VERY SLOW TO ACCELERATE. STABILLINK WARNING AND ABS LIGHTLY ARE ON. TAKE IT TO THE DEALER AND THEY TELL ME IT'S THE ACCELERATOR PEDAL SENSOR, SO I HAVE IT REPLACED, ALONG WITH A CLEANING OF MY THROTTLE BODY. CAR IS CONTINUING TO SLOWLY ACCELORATE, MAKING IT DANGEROUS TO DRIVE AND I AM A SINGLE MOM WITH 4 KIDS …
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DRIVING AND CAR IS VERY SLOW TO ACCELERATE. STABILLINK WARNING AND ABS LIGHTLY ARE ON. TAKE IT TO THE DEALER AND THEY TELL ME IT'S THE ACCELERATOR PEDAL SENSOR, SO I HAVE IT REPLACED, ALONG WITH A CLEANING OF MY THROTTLE BODY. CAR IS CONTINUING TO SLOWLY ACCELORATE, MAKING IT DANGEROUS TO DRIVE AND I AM A SINGLE MOM WITH 4 KIDS AGES 11 AND UNDER, IT'S SO FRUSTRATING. THIS SEEMS TO BE AN ONGOING ISSUE WITH THESE CARS AND GM IS DOING NOTHING TO RECALL THEM, SOMEONE IS GOING TO GET KILLED DRIVING ON THE EXPRESSWAY IS THE MOST DANGEROUS, AS THE VEHICLE TAKES SO MUCH TIME TO ACCELERATE UP TO A NORMAL SPEED.
NHTSA ODI #11229760
89,500 miles · Jun 29, 2019
Electronic Stability Control (esc)
ON A BUSY INTERSTATE, VEHICLE LOST POWER AND SERVICE STABILI TRAK INDICATOR CAME ON. THIRD TIME THIS HAS HAPOENED. WAS ABLE TO CREEP TO SHOULDER AT 20 MPH. SHUT ENGINE OFF AND POWER AND ACCELERATION CAME BACK UP WITH CHECK ENGINE LIGHT ON. IS THIS A KNOWN SAFETY ISSUE WITH AN ACTIVE RECALL? VEHICLE HAS 89,500 MILES AND IS OUT OF…
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ON A BUSY INTERSTATE, VEHICLE LOST POWER AND SERVICE STABILI TRAK INDICATOR CAME ON. THIRD TIME THIS HAS HAPOENED. WAS ABLE TO CREEP TO SHOULDER AT 20 MPH. SHUT ENGINE OFF AND POWER AND ACCELERATION CAME BACK UP WITH CHECK ENGINE LIGHT ON. IS THIS A KNOWN SAFETY ISSUE WITH AN ACTIVE RECALL? VEHICLE HAS 89,500 MILES AND IS OUT OF WARRANTY
NHTSA ODI #11228374
83,500 miles · Jun 26, 2019
Electronic Stability Control (esc)
SIX TIMES NOW , I HAVE BEEN DRIVING AND THE STABILITRACK ALERT GOES OFF AND THEN IT CUTS DOWN MY ENGINE POWER AND I COULDN'T GO OVER 20-25 MPH. TWO OF THESE TIMES I WAS ON A MAJOR HIGHWAY WITH MY THREE CHILDREN . ALL OTHER INCIDENTS HAPPENED WHILE DRIVING DOWN CITY STREETS. I PULLED OVER, TURNED OFF THE VEHICLE FOR A FEW MINUTES…
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SIX TIMES NOW , I HAVE BEEN DRIVING AND THE STABILITRACK ALERT GOES OFF AND THEN IT CUTS DOWN MY ENGINE POWER AND I COULDN'T GO OVER 20-25 MPH. TWO OF THESE TIMES I WAS ON A MAJOR HIGHWAY WITH MY THREE CHILDREN . ALL OTHER INCIDENTS HAPPENED WHILE DRIVING DOWN CITY STREETS. I PULLED OVER, TURNED OFF THE VEHICLE FOR A FEW MINUTES , RESTARTED IT AND THE ENGINE LIGHT COMES AND STAYS ON. MY HUSBAND LOOKED IT UP ONLINE AFTER THE FIRST INCIDENT AND SAW THAT IT COULD BE THE THROTTLE BODY SENSOR AND REPLACED IT. OBVIOUSLY THAT DIDN'T HELP BECAUSE IT HAPPENED AGAIN SO WE TOOK IT TO GET DIAGNOSED WHEN THE ENGINE LIGHT WAS STILL ON AND IT SAID THAT THE IGNITION SWITCH NEEDED REPLACING. MY HUSBAND REPLACED THAT ABOUT 3 WEEKS AGO . TWO DAYS AGO , I STARTED MY CAR AND IT SPUTTERED AND DIED . I TURNED IT BACK ON AFTER A COUPLE OF MINUTES AND MY CHECK ENGINE LIGHT WAS ON SO WE TOOK IT BACK IN TO GET DIAGNOSED . THREW THE SAME CODE SAYING THE IGNITION SWITCH NEEDED REPLACING. ALL OF THIS HAS HAPPENED WITHIN THE PAST 10 MONTHS. I CAN NOT AFFORD TO KEEP THROWING ON RANDOM PARTS THAT AREN'T FIXING THE ISSUE NOR SHOULD I HAVE TO . THIS IS OBVIOUSLY A WELL KNOWN ISSUE WITH THIS MAKE AND MODEL AND NEEDS TO BE RESOLVED BEFORE SOMEONE SERIOUSLY GETS HURT. I CANNOT EVEN DRIVE THE 20 MINUTES TO MY JOB WITHOUT WORRYING WHETHER OR NOT I'M GOING TO GET THERE SAFELY AND WITHOUT HAVING TO PULL OFF THE HIGHWAY BECAUSE MY VEHICLE LOSES POWER . I WAS VERY EXCITED TO PURCHASE A TRAVERSE AS I HAD WANTED ONE FOR QUITE SOME TIME BUT NOW I'M VERY FRUSTRATED AND ANGRY ABOUT IT. I'M EVEN MORE FRUSTRATED WITH GM AND THEIR LACK OF RESPONSE TO THE SEVERITY OF THIS PROBLEM.
NHTSA ODI #11222641
68,000 miles · Jun 25, 2019
Electrical SystemElectronic Stability Control (esc)Service Brakes
I WAS ENTERING THE ON-RAMP GOING EAST AND MY VEHICLE COMPLETELY STOPPED. I WAS GOING AROUND 25-30 MPH AND I HAD MY KIDS IN THE CAR. MY COMPUTER FORCED MY BRAKES AND I WAS UNABLE TO DRIVE THE VEHICLE. MY SUV LITERALLY MADE A FULL STOP WHILE DRIVING AT 25-30 MPH WITH MY KIDS IN THE CAR AND NO BRAKE LIGHTS IGNITED. THE CHECK ENGINE…
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I WAS ENTERING THE ON-RAMP GOING EAST AND MY VEHICLE COMPLETELY STOPPED. I WAS GOING AROUND 25-30 MPH AND I HAD MY KIDS IN THE CAR. MY COMPUTER FORCED MY BRAKES AND I WAS UNABLE TO DRIVE THE VEHICLE. MY SUV LITERALLY MADE A FULL STOP WHILE DRIVING AT 25-30 MPH WITH MY KIDS IN THE CAR AND NO BRAKE LIGHTS IGNITED. THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT CAME ON. THEY EVENTUALLY TURNED OFF. THIS HAPPENED ONE OTHER TIME. I WAS DRIVING ON A RESIDENTAL STREET AND THE VEHICLE STOPPED AGAIN. MY HUSBAND WHOM WAS DRIVING THE CAR SAID THE CAR JUST STOPPED IN THE MIDDLE OF THE INTERSECTION. HE TRIED PRESSING THE TRACTION CONTROL BUTTON BECAUSE THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT CAME ON AND THE BRAKES WERE FORCED AGAIN AND NOTHING. IMAGINE GOING 25MPH AND STOPPING ABRUPTLY WITHOUT BRAKE LIGHTS FOR OTHER CARS TO SEE. THIS TIME I DID RESEARCH AND I SAW THAT OTHER 2014 CHEVY TRAVERSES WERE RECALLED FOR THE CHASSIS MODULE (RECALL NUMBER 14V614000). I SAW YOUTUBE VIDEOS AND I CHECKED SEVERAL CONSUMER THE COMPLAINT WEBSITES AND I LITERALLY SAW OVER 10 OTHER COMPLAINTS ABOUT THE SAME ISSUE THIS MONTH! I ALSO PUT A READER IN MY VEHICLE AND THE TWO CODES THAT COME UP IS P16AA & P1682. ONE IS FOR THE ELECTRONIC MODULE SYSTEM IN WHICH THE CHASSIS (PERTAINING TO THE RECALL) IS LISTED UNDER). I CALLED THE DEALER AND THEY SAID THAT THE RECALL WAS ACTIVE FOR 2014 CHEVY TRAVERSES..... BUT NOT MINE! I AM COMPLETELY DISGUSTED. THESE VEHICLES WILL KILL YOU - LITERALLY AND THEY KNOW IT, AND THEY REFUSE TO DO ANYTHING ABOUT IT! NOW I'M PAYING A CAR NOTE AND I CAN'T EVEN DRIVE IT - FOR THE SAFETY OF MY FAMILY, OTHERS, AND MYSELF. SHAME ON THEM - AGAIN THIS IS HAPPENING TO OTHER PEOPLE! THIS IS A URGENT REQUEST FOR HELP!
NHTSA ODI #11222434
10,000 miles · Jun 9, 2019
Electrical SystemElectronic Stability Control (esc)
MY CAR KEEPS DYING FOR NO REASON. IT HAS A READING OF LOW ENGINE LOWER AND TRACTION CONTROL SYSTEM NEEDING SERVICE. THEY CAR JUST SHUTS OFF IN THE MIDDLE OF THE ROAD. MY VEHICLE WENT FROM 70 TO 30 MPH ON THE HIGHWAY.
NHTSA ODI #11218825
110,000 miles · Jun 3, 2019
Electronic Stability Control (esc)
WHILE EXITING THE FREEWAY 6/1/2019, ON THE OFF RAMP LUCKILY, MY 2014 CHEVY TRAVERSE'S LIGHTS START COMING ON: SERVICE STABILITRAK, TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, POWER ENGINE REDUCED AND THE CAR SLOWS DOWN AND STARTS JERKING. I GET STOPPED AT THE END OF THE RAMP AND CAN'T GET THE VEHICLE TO START MOVING AGAIN.…
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WHILE EXITING THE FREEWAY 6/1/2019, ON THE OFF RAMP LUCKILY, MY 2014 CHEVY TRAVERSE'S LIGHTS START COMING ON: SERVICE STABILITRAK, TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, POWER ENGINE REDUCED AND THE CAR SLOWS DOWN AND STARTS JERKING. I GET STOPPED AT THE END OF THE RAMP AND CAN'T GET THE VEHICLE TO START MOVING AGAIN. TURNED ON MY HAZARDS AND SHUT OFF THE VEHICLE AND TURNED IT ON AND OFF SEVERAL TIMES. FINALLY, ALL THE LIGHTS GO OFF AND MY VEHICLE STARTED MOVING NORMALLY AGAIN BUT THE CHECK ENGINE LIGHT WAS ON AND STAYED ON. AFTER SEVERAL HOURS THE CHECK ENGINE LIGHT WENT OFF. TAKING INTO MY MECHANIC TO SEE WHAT THE PROBLEM COULD BE BUT IT LOOKS LIKE THIS IS COMMON ON THE 2014 AND MAY NOT HAVE A SOLUTION. THIS IS REALLY FRUSTRATING ESPECIALLY AFTER ONLY HAVING THIS VEHICLE FOR 8 1/2 MONTHS! SHOULD HAVE SOME KIND OF RECALL OUT THERE.
NHTSA ODI #11217486
143,000 miles · May 16, 2019
Electrical SystemElectronic Stability Control (esc)Engine
I WAS DRIVING ON THE HIGHWAY WHEN THE CAR STARTED LOSING POWER! AS I HIT THE GAS PETAL IT WOULD PUTT PUTT AS IF IT WASN'T GETTING ANY GAS. I LOST COMPLETE POWER AT RED LIGHT, HAD TO TURN THE SWITCH ALL THE WAY DOWN THEN BACK UP THEN THE CAR SLOWLY WINDED UP AS IF IT DIDN'T WANT TO START SO I HAD TO GIVE IT A LITTLE GAS THEN IT C…
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I WAS DRIVING ON THE HIGHWAY WHEN THE CAR STARTED LOSING POWER! AS I HIT THE GAS PETAL IT WOULD PUTT PUTT AS IF IT WASN'T GETTING ANY GAS. I LOST COMPLETE POWER AT RED LIGHT, HAD TO TURN THE SWITCH ALL THE WAY DOWN THEN BACK UP THEN THE CAR SLOWLY WINDED UP AS IF IT DIDN'T WANT TO START SO I HAD TO GIVE IT A LITTLE GAS THEN IT CRANKED UP ON THE DASH BOARD YOU CAN SEE THE RPM GOING UP AND DOWN AS IF IT WANTING TO SHUT OFF!
NHTSA ODI #11207957
61,000 miles · May 7, 2019
Electronic Stability Control (esc)
OUT OF THE BLUE, WHILE DRIVING MY 2014 CHEVY TRAVERSE, IT STARTED ACTING SLUGGISH, "TRACTION CONTROL LIGHT CAME ON, "SERVICE STABILITRACK ERROR CAME UP ON DASH, CRUISE CONTROL WOULDN'T WORK. I WAS ON A FREEWAY AND SCARED TO DEATH. IT WOULDN'T SPEED UP AND KEPT JERKING TO NOT GO FASTER. ONSTAR REGISTERED THAT IT WAS A PROBLEM WIT…
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OUT OF THE BLUE, WHILE DRIVING MY 2014 CHEVY TRAVERSE, IT STARTED ACTING SLUGGISH, "TRACTION CONTROL LIGHT CAME ON, "SERVICE STABILITRACK ERROR CAME UP ON DASH, CRUISE CONTROL WOULDN'T WORK. I WAS ON A FREEWAY AND SCARED TO DEATH. IT WOULDN'T SPEED UP AND KEPT JERKING TO NOT GO FASTER. ONSTAR REGISTERED THAT IT WAS A PROBLEM WITH TRACTION CONTROL. IF MANY ARE HAVING THIS ISSUE WITH THIS SUV, WHY HASN'T THERE BEEN A RECALL? THIS WAS VERY DANGEROUS. I DIDN'T KNOW IF IT WOULD MAKE IT HOME.
NHTSA ODI #11206020
70,000 miles · Apr 29, 2019
Electronic Stability Control (esc)EngineVehicle Speed Control
FUSE BOX-! WITH NO WARNING, A SYSTEM WAS TRIGGERED TO DROP ENGINE POWER DRAMATICALLY PLUNGING FROM 65 TO BELOW 20. THIS HAPPENED TO ME 2 TIMES ON A MAJOR HIGHWAY SURROUNDED BY TRUCKS ENDANGERING MY FAMILY AS I COULD NOT CLIMB ABOVE 20MPH AND HAD TO SCRAMBLE TO GET OVER AND NOT BE A HAZARD. WHILE THE DEALER INITIALLY COULDN'T …
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FUSE BOX-! WITH NO WARNING, A SYSTEM WAS TRIGGERED TO DROP ENGINE POWER DRAMATICALLY PLUNGING FROM 65 TO BELOW 20. THIS HAPPENED TO ME 2 TIMES ON A MAJOR HIGHWAY SURROUNDED BY TRUCKS ENDANGERING MY FAMILY AS I COULD NOT CLIMB ABOVE 20MPH AND HAD TO SCRAMBLE TO GET OVER AND NOT BE A HAZARD. WHILE THE DEALER INITIALLY COULDN'T FIND THE PROBLEM- CHEVY MECHANICS TOLD THEM TO CHECK FOR A SPECIFIC TRIPPED FUSE- THAT RUINS THE WHOLE BOX. THE PROBLEM IS SO PREVALENT- THE PART IS INDEFINITELY ON BACK ORDER. THIS IS A POTENTIALLY DEADLY SITUATION.
NHTSA ODI #11204314
145,000 miles · Apr 13, 2019
Electronic Stability Control (esc)EngineVehicle Speed Control
DRIVING ON A MAIN RD ONLY GOING ABOUT 40MPH AND THE CARS START BEEPING AND STABILITY TRACTION LIGHT COMES ON AND ENGINE POWER SOURCE REDUCED POPS UP. THE CAR STARTS JERKING AND SHAKING LIKE IT WAS GOING TO SHUT OFF OUT OF NO WHERE
NHTSA ODI #11195973
Official recalls
7May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Apr 30, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Additional source detail variants (3)
Electrical System:software
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Electrical System: Instrument Cluster/panel
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Fuel System, Gasoline
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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