NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
162 reports101,000 miles · Mar 23, 2021
Engine
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED WITH ENGINE POWER REDUCED MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE LOSS POWER STEERING ASSIST AND BRAKING FUNCTIONALITY. THE VEHICLE ALSO LOSS ENGINE POWER. THE VEHICLE WAS TAKEN T…
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TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED WITH ENGINE POWER REDUCED MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE LOSS POWER STEERING ASSIST AND BRAKING FUNCTIONALITY. THE VEHICLE ALSO LOSS ENGINE POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
NHTSA ODI #11404551
102,000 miles · Feb 6, 2021
Unknown Or Other
WAS DRIVING AND THE CAR JERKED A FEW TIMES. ALL OF A SUDDEN THE DINGING STARTED AND THE CAR STATED TRACTION CONTROL OFF, STABILITRAK OFF THEN SAID SERVICE TRACTION CONTROL, SERVICE STABILITRAK, LOW ENGINE POWER. THE CHECK ENGINE LIGHT THEN TURNED ON. THE CAR WOULD NOT DRIVE OVER SO MANY MPH IN THE MIDDLE OF TRAFFIC BUT WAS ORIGI…
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WAS DRIVING AND THE CAR JERKED A FEW TIMES. ALL OF A SUDDEN THE DINGING STARTED AND THE CAR STATED TRACTION CONTROL OFF, STABILITRAK OFF THEN SAID SERVICE TRACTION CONTROL, SERVICE STABILITRAK, LOW ENGINE POWER. THE CHECK ENGINE LIGHT THEN TURNED ON. THE CAR WOULD NOT DRIVE OVER SO MANY MPH IN THE MIDDLE OF TRAFFIC BUT WAS ORIGINALLY DRIVING GOING 55 MPH ON A MAIN ROAD.
NHTSA ODI #11395019
90,000 miles · Dec 23, 2020
Forward Collision AvoidanceVehicle Speed ControlCrashInjury
TRACTION CONTROL LIGHT TURNED ON AND CAR SPEED DECREASED FROM 55 TO 20 ON WET FREEWAY, CAR SKID INTO SIDE RAIL. TURNED CAR OFF THEN BACK ON TRACTION CONTROL LIGHT OFF AND ABLE TO DRIVE AWAY. CHEVROLET REPAIR SHOP WAS NOT ABLE TO DETECT PROBLEM SINCE TRACTION CONTROL LIGHT WAS OFF (ACTUAL DATE UNSURE BUT THIS IS 2ND TIME I'M POST…
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TRACTION CONTROL LIGHT TURNED ON AND CAR SPEED DECREASED FROM 55 TO 20 ON WET FREEWAY, CAR SKID INTO SIDE RAIL. TURNED CAR OFF THEN BACK ON TRACTION CONTROL LIGHT OFF AND ABLE TO DRIVE AWAY. CHEVROLET REPAIR SHOP WAS NOT ABLE TO DETECT PROBLEM SINCE TRACTION CONTROL LIGHT WAS OFF (ACTUAL DATE UNSURE BUT THIS IS 2ND TIME I'M POSTING THIS ON THIS SITE)
NHTSA ODI #11384753
120,000 miles · Dec 11, 2020
Electrical System
THE IGNITION SWITCH HAS FAILED AND MY VEHICLE DIED WHILE DRIVING.
NHTSA ODI #11382996
139,000 miles · Nov 23, 2020
Air Bags
MY AIRBAG WARNING LIGHT SAY "SERVICE AIRBAG" AND IT HAS BEEN CHECKED OUT BY THE DEALER, THEY SAY IT MAYBE A SHORT IN A WIRE BUT THEIR COMPUTER IS NOT PICKING IT UP. IT HAS BEEN COMING ON AND OFF SINCE I PURCHASED IT IN DECEMBER 2019 BUT IT USUALLY GO OUT BUT THIS TIME IT HAS STAYED ON AD WILL NOT GO OUT. I AM NOT SURE IF THIS IS…
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MY AIRBAG WARNING LIGHT SAY "SERVICE AIRBAG" AND IT HAS BEEN CHECKED OUT BY THE DEALER, THEY SAY IT MAYBE A SHORT IN A WIRE BUT THEIR COMPUTER IS NOT PICKING IT UP. IT HAS BEEN COMING ON AND OFF SINCE I PURCHASED IT IN DECEMBER 2019 BUT IT USUALLY GO OUT BUT THIS TIME IT HAS STAYED ON AD WILL NOT GO OUT. I AM NOT SURE IF THIS IS SAFE IF I'M INVOLVED IN AN ACCIDENT. EACH TIME I START MY VEHICLE, WHILE I'M DRIVING, PARKED, ETC., THIS WARNING LIGHT NEVER GO OFF
NHTSA ODI #11376002
90,000 miles · Nov 21, 2020
Electrical SystemEnginePower Train
I PURCHASED THIS VEHICLE, 2013 CHEVY TRAVERSE LS ON 5/6/2030, A COUPLE WEEKS AFTER PURCHASING THE VEHICLE I NOTICED THE TRANSMISSION SLIPPING, I BROUGHT IT BACK THREE TIMES TO SUN USED CARS, ALL WITHIN MY WARRANTY PERIOD AND THEY COULD NOT DUPLICATE THE ISSUE, SO NOW THEY WILL NO LONGER FIX THE VEHICLE, AND I AM STILL HAVING ISS…
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I PURCHASED THIS VEHICLE, 2013 CHEVY TRAVERSE LS ON 5/6/2030, A COUPLE WEEKS AFTER PURCHASING THE VEHICLE I NOTICED THE TRANSMISSION SLIPPING, I BROUGHT IT BACK THREE TIMES TO SUN USED CARS, ALL WITHIN MY WARRANTY PERIOD AND THEY COULD NOT DUPLICATE THE ISSUE, SO NOW THEY WILL NO LONGER FIX THE VEHICLE, AND I AM STILL HAVING ISSUES WITH IT SLIPPING. I THINK IT MAY BE ELECTRICAL BECAUSE WHEN IT WON'T SHIFT AND YOU TURN IT OFF AND BACK ON AGAIN IT WILL SHIFT GEARS. THERE IS ALSO 4 AIR BAG SENSORS THAT ARE SHOWING UP AS AN ISSUE THAT STARTED AFTER THE RELAY SWITCH FOR THE LOCKS WERE FIXED.
NHTSA ODI #11375710
139,000 miles · Nov 19, 2020
Air BagsElectrical SystemUnknown Or Other
I TURN MY TRUCK ON TO GO TO WORK COME OUT OF WORK TRUCK IS COMPLETELY DEAD THEN WHEN I TRY A FEW TIMES TO START SERVICE AIR BAG POPS UP AND SERVICE CHARGING SYSTEM AS WELL I HAVE PICTURES AND NEED CHEVROLET TO FIX THESE ISSUES CAUSE I HAVE TO BUY BATTERIES EVERY 3 MONTHS IT'S COSTING TO MUCH MONEY
NHTSA ODI #11375476
130,000 miles · Oct 29, 2020
Electrical SystemElectronic Stability Control (esc)Service Brakes
I HAVE BEEN HAVING PROBLEMS WITH MY 2013 CHEVY TRAVERSE THE TRACTION CONTROL LIGHT/STABILITRAX COMES ON, WHICH MAKES MY CHECK ENGINE LIGHT COME ON, WHICH THEN CAUSES MY ENGINE TO POWER DOWN, I WILL THEN HAVE TO WAIT 2-3 MINUTES AND IT WILL EITHER CRANK UP OR IT WON'T (HAS TO BE TOWED), IT ALSO CAUSES IT TO STALL OUT WHEN TAKING …
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I HAVE BEEN HAVING PROBLEMS WITH MY 2013 CHEVY TRAVERSE THE TRACTION CONTROL LIGHT/STABILITRAX COMES ON, WHICH MAKES MY CHECK ENGINE LIGHT COME ON, WHICH THEN CAUSES MY ENGINE TO POWER DOWN, I WILL THEN HAVE TO WAIT 2-3 MINUTES AND IT WILL EITHER CRANK UP OR IT WON'T (HAS TO BE TOWED), IT ALSO CAUSES IT TO STALL OUT WHEN TAKING OFF OR COMING TO A STOP. STALLED OUT ON ME WHILE PULLING OUT INTO ONCOMING TRAFFIC THANKFULLY I WASN'T ALL THE WAY OUT IN THE ROAD OR I WOULD HAVE BEEN T-BONED. I HAVE TAKEN THE VEHICLE TO A TWO DIFFERENT CHEVY DEALERS WHICH IT HAD TO BE TOWED TO BOTH WITHIN A MONTH THE FIRST ONE TOLD ME IT WAS JUST THE BATTERY $400 AND 4 DAYS LATER I WAS STRANDED ON THE SIDE OF THE ROAD WITH MY 3 KIDS AGAIN. I HAD TO TOWED TO ANOTHER CHEVY DEALER WHICH THEY REPLACED THE ECM, REPAIRED WIRING THAT HAD BURNT, REPLACED WIRING HARNESS AND FPCM THAT HAD ALSO BURNT AND PERFORMED A MULTIPOINT INSPECTION. I WAS CHARGED $1540.06 ON AUGUST 5, 2020 AND HEAR I AM OCTOBER 26, 2020 AND I AM ONCE AGAIN STRANDED ON THE SIDE OF THE ROAD WITH MY 3 KIDS DEALING WITH THE SAME ISSUES AS BEFORE
NHTSA ODI #11367028
140,000 miles · Oct 3, 2020
Power TrainSteeringVehicle Speed Control
THE VEHICLE RANDOMLY TURNS OFF AND ON THE TRACTION CONTROL SYSTEM. AT TIMES, THE VEHICLE ALSO GOES INTO "REDUCED POWER MODE" WHILE TRAVELING AT HIGHWAY SPEEDS. WHEN THE REDUCED POWER MODE OCCURS, LOSS OF POWER STEERING AND POWER BRAKES ALSO OCCUR MAKING THE VEHICLE DIFFICULT TO CONTROL UNTIL IT IS STOPPED. AFTER RESTARTING TH…
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THE VEHICLE RANDOMLY TURNS OFF AND ON THE TRACTION CONTROL SYSTEM. AT TIMES, THE VEHICLE ALSO GOES INTO "REDUCED POWER MODE" WHILE TRAVELING AT HIGHWAY SPEEDS. WHEN THE REDUCED POWER MODE OCCURS, LOSS OF POWER STEERING AND POWER BRAKES ALSO OCCUR MAKING THE VEHICLE DIFFICULT TO CONTROL UNTIL IT IS STOPPED. AFTER RESTARTING THE VEHICLE, THE REDUCED POWER MODE AND TRACTION CONTROL/STABILITRAC CONDITIONS GO AWAY UNTIL IT RANDOMLY TRIGGERS AGAIN. THE REDUCED POWER MODE AND TRACTION CONTROL/STABILITRAC ERRORS MAY OCCUR EITHER WHILE MOVING OR WHILE STATIONARY. THE EVENTS TRIGGER RANDOM ENGINE CODES, OF WHICH I HAVE SEVERAL ON RECORD, AND THOSE ENGINE CODES TYPICALLY HAVE NOTHING TO DO WITH THE TRACTION CONTROL SYSTEM. ADDITIONALLY, ON OCCASION, THE FRONT PASSENGER SEAT BELT AND AIRBAG LIGHTS ALERT TO BUCKLE THE BELT ALTHOUGHT THERE IS NO ONE OR NOTHING IN THAT SEAT. THIS VEHICLE IS EQUIPPED WITH THE SAME IGINITION SWITCH THAT WAS RECALLED IN OTHER GM VEHICLES EXPERIENCING SIMILAR PROBLEMS, HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN RECALL.THE MOST RECENT INCIDENT WAS 10/02/2020, WHEN THE VEHICLE SUDDENLY WENT INTO REDUCE POWER MODE, AND NEARLY CAUSING ME TO MISS A NEGOTIATING A CURVE IN THE ROAD.
NHTSA ODI #11362513
69,300 miles · Oct 2, 2020
Electrical System
CHECK ENGINE LIGHT CAME ON WHILE DRIVING. DROVE FINE. P1682 CODE IGNITION 1 SWITCH RELAY 2. RELAYS IN FUSE BOX LOOKED FINE. CODE WENT AWAY. FOLLOWING MORNING THE LIGHT COMES ON ALONG WITH OTHER WARNINGS INCLUDING TEST ICE TRACTION CONTROL, ABS ETC. AND VEHICLE DRAMATICALLY GOES INTO LIMP MODE REDUCED ENGINE POWER. LUCKILY MY WIF…
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CHECK ENGINE LIGHT CAME ON WHILE DRIVING. DROVE FINE. P1682 CODE IGNITION 1 SWITCH RELAY 2. RELAYS IN FUSE BOX LOOKED FINE. CODE WENT AWAY. FOLLOWING MORNING THE LIGHT COMES ON ALONG WITH OTHER WARNINGS INCLUDING TEST ICE TRACTION CONTROL, ABS ETC. AND VEHICLE DRAMATICALLY GOES INTO LIMP MODE REDUCED ENGINE POWER. LUCKILY MY WIFE HAD JUST GOTTEN OFF THE HIGHWAY ONTO A CITY STREET AND COULD SAFELY PULL INTO A PARKING LOT WITH OUR KIDS.TOWED VEHICLE TO SHOP AND SHOP SAYS SHORT/BURNT WIRE LEADING TO FUSE BOX. NEED TO REPLACE ENTIRE FUSE BOX. $1273. BOUGHT VEHICLE BRAND NEW, ONLY 69XXX MILES. STILL WAITING FOR REPAIR TO COMPLETE. SEVERAL DAYS FOR PART TO DELIVER.
NHTSA ODI #11362493
Official recalls
4Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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