NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
19 reportsClear category filter55,000 miles · Dec 28, 2015
Fuel/propulsion SystemVehicle Speed Control
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 65 MPH, THE VEHICLE STOPPED ACCELERATING WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE PULLED OVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE F…
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TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 65 MPH, THE VEHICLE STOPPED ACCELERATING WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE PULLED OVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
NHTSA ODI #10816561
126,000 miles · Dec 19, 2015
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System
DRIVING DOWN THE INTERSTATE AT 70 MPH, THE DIC DISPLAY ERROR READS STABILITRAK NEEDS SERVICING, TRACTION CONTROL OFF, AND REDUCED ENGINE POWER. IT SLOWED ME DOWN FROM 70 MPH TO 25 MPH IN LESS THAN 20 SECONDS. I HAD TO GET OVER 3 LANES OF HEAVY TRAFFIC ONTO THE SHOULDER. THIS VEHICLE ALMOST CAUSED A MAJOR ACCIDENT. I KNOW TH…
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DRIVING DOWN THE INTERSTATE AT 70 MPH, THE DIC DISPLAY ERROR READS STABILITRAK NEEDS SERVICING, TRACTION CONTROL OFF, AND REDUCED ENGINE POWER. IT SLOWED ME DOWN FROM 70 MPH TO 25 MPH IN LESS THAN 20 SECONDS. I HAD TO GET OVER 3 LANES OF HEAVY TRAFFIC ONTO THE SHOULDER. THIS VEHICLE ALMOST CAUSED A MAJOR ACCIDENT. I KNOW THERE HAVE BEEN MANY COMPLAINTS WITH GM VEHICLES REGARDING THIS ISSUE. JUST HOW MANY PEOPLE HAVE TO DIE BEFORE A RECALL IS ISSUED?
NHTSA ODI #10811258
97,374 miles · Aug 3, 2015
EngineFuel/propulsion System
I WAS DRIVING ON THE 95 AND SUDDENLY MY CAR WAS FLASHING REDUCED ENGINE POWER AND THE CHECK ENGINE LIGHT POPPED ON. OUR SPEED DROPPED ALL THE WAY DOWN TO 20 FROM 65. I HAVE SEVEN CHILDREN WHO DRIVING IN THE CAR WITH ME AND WERE HORRIFIED AT ALL THE TRAFFIC AROUND US WHILE WE TRIED TO COAST TO THE SIDE. THANK GOD NO ONE HIT US! T…
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I WAS DRIVING ON THE 95 AND SUDDENLY MY CAR WAS FLASHING REDUCED ENGINE POWER AND THE CHECK ENGINE LIGHT POPPED ON. OUR SPEED DROPPED ALL THE WAY DOWN TO 20 FROM 65. I HAVE SEVEN CHILDREN WHO DRIVING IN THE CAR WITH ME AND WERE HORRIFIED AT ALL THE TRAFFIC AROUND US WHILE WE TRIED TO COAST TO THE SIDE. THANK GOD NO ONE HIT US! THE CHECK ENGINE LIGHT IS STILL ON AND WE HAVE REPLACED THE TROTTLE BODY, FUEL PUMP, AND A FEW OTHER THING THAT POPPED UP ON THE DIAGNOSTIC TESTING FOR THE CHECK ENGINE LIGHT. 16 CODES POPPED UP ALL AT THE SAME TIME. WAY TOO EXPENSIVE TO FIX EVERYTHING AND PAY PAYMENTS OR THE CAR STILL. PLEASE HELP.
NHTSA ODI #10745973
99,000 miles · Jul 10, 2015
Fuel/propulsion SystemUnknown Or Other
WE BOUGHT THE 2011 CHEVROLET TRAVERSE USED WITH 99,000 MILES ON IT. WE NOTICED THAT ON THE CAR FAX, OTHER THAN JUST ROUTINE MAINTENANCE, THE CAR HAD ITS FUEL TANK REPLACED. WE QUESTIONED IT, BUT DID NOT THINK WE WOULD HAVE PROBLEMS, AS THE CAR WAS WELL TAKEN CARE OF. EVERY SINCE WE PURCHASED THE VEHICLE, WHEN WE FILL UP THE CAR,…
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WE BOUGHT THE 2011 CHEVROLET TRAVERSE USED WITH 99,000 MILES ON IT. WE NOTICED THAT ON THE CAR FAX, OTHER THAN JUST ROUTINE MAINTENANCE, THE CAR HAD ITS FUEL TANK REPLACED. WE QUESTIONED IT, BUT DID NOT THINK WE WOULD HAVE PROBLEMS, AS THE CAR WAS WELL TAKEN CARE OF. EVERY SINCE WE PURCHASED THE VEHICLE, WHEN WE FILL UP THE CAR, IT DOES NOT REGISTER ON THE FUEL GAUGE CORRECTLY, IF IT REGISTERS AT ALL. WE CANNOT TAKE LONG TRIPS IN THE CAR WITHOUT HAVING TO STOP EVERY SO OFTEN AND PUT GAS IN IT, AS WE DONT KNOW HOW MUCH IS IN THERE AT ANY GIVEN TIME. THIS IS A MAJOR CONCERN TO US. I SEE THAT THERE IS A RECALL FOR THE 2014 VEHICLES, BUT I ALSO SEE THAT THIS HAS HAPPENED ALOT WITH THE 2011 TRAVERSE'S, BUT NO RECALL HAS BEEN ISSUED. I AM HOPING WITH THIS ADDITIONAL COMPLAINT AND ONGOING PROBLEM, THAT SOMETHING WILL BE DONE BEFORE SOMEONE GETS SERIOUSLY HURT, IF THEY HAVENT ALREADY. I DO NOT KNOW WHO THE PREVIOUS OWNER OF MY VEHICLE WAS, BUT THEY OBVIOUSLY HAD THE SAME PROBLEM, HENSE REPLACING THE FUEL TANK. CHEVY, PLEASE ISSUE A RECALL FOR THIS.
NHTSA ODI #10733155
25,678 miles · Jun 28, 2015
Electronic Stability Control (esc)EngineFuel/propulsion System
ENGINE POWER WAS SUDDENLY REDUCED WHILE DRIVING WITH THE MESSAGES: TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, SERVICE STABILITRACK, ENGINE POWER IS REDUCED. DEALER FOUND CODE P2135 WAS GENERATED (FAULTY THROTTLE POSITION SENSOR). THROTTLE BODY UNIT WAS REPLACED. THE SAME PROBLEM OCCURRED 2 YEARS LATER ON 6/12/2015. AGA…
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ENGINE POWER WAS SUDDENLY REDUCED WHILE DRIVING WITH THE MESSAGES: TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, SERVICE STABILITRACK, ENGINE POWER IS REDUCED. DEALER FOUND CODE P2135 WAS GENERATED (FAULTY THROTTLE POSITION SENSOR). THROTTLE BODY UNIT WAS REPLACED. THE SAME PROBLEM OCCURRED 2 YEARS LATER ON 6/12/2015. AGAIN THE THROTTLE BODY NEEDED TO BE REPLACE. BASED ON MY EXPERIENCE THE THROTTLE BODY UNIT DESIGN IS SYSTEMICALLY BAD AND HAS CAUSED TWO SAFETY RELATED INCIDENTS.
NHTSA ODI #10730860
89,000 miles · Feb 18, 2015
Electronic Stability Control (esc)Fuel/propulsion SystemVehicle Speed Control
I WAS TRAVELING TO WORK THIS MORNING (2/18/15) ON A MISSOURI STATE HIGHWAY AND SUDDENLY POWER WAS REDUCED DRAMATICALLY ON MY 2011 CHEVROLET TRAVERSE. I IMMEDIATELY LOOKED AT MY DIC AND NOTICED THE FOLLOWING READINGS LISTED: "SERVICE STABLE TRACK", "ENGINE POWER REDUCED", "TRACTION CONTROL OFF", "SERVICE TRACTION CONTROL". ALSO…
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I WAS TRAVELING TO WORK THIS MORNING (2/18/15) ON A MISSOURI STATE HIGHWAY AND SUDDENLY POWER WAS REDUCED DRAMATICALLY ON MY 2011 CHEVROLET TRAVERSE. I IMMEDIATELY LOOKED AT MY DIC AND NOTICED THE FOLLOWING READINGS LISTED: "SERVICE STABLE TRACK", "ENGINE POWER REDUCED", "TRACTION CONTROL OFF", "SERVICE TRACTION CONTROL". ALSO, MY CHECK ENGINE LIGHT CAME ON AS WELL. I WAS ABLE TO PULL OVER TO THE SHOULDER OF THE HIGHWAY BUT MY MAXIMUM SPEED WAS ONLY 15 MPH. I STOPPED ON THE SHOULDER OF THE HIGHWAY AND PUT THE VEHICLE IN PARK AND THEN PUT BACK IN DRIVE. I WENT BACK IN TO TRAFFIC BUT MY MAXIMUM SPEED WAS ONLY 40 MPH. AFTER ARRIVING AT MY OFFICE, I NOTICED THE ENGINE APPEARED TO NOT BEING RUNNING PROPERLY, AS IF IT WASN'T GETTING THE RIGHT FUEL/OXYGEN MIXTURE. I CALLED THE GM DEALERSHIP TO INFORM THEM OF THE PROBLEMS AND TOOK THE VEHICLE TO THEM FOR TESTING. THEY DIAGNOSED THE PROBLEM AS NEEDING TO REPLACE THE THROTTLE BODY AND THE PART WOULD NOT BE IN UNTIL TOMORROW. I WILL BE PICKING THE VEHICLE UP TOMORROW AFTER THE REPAIR AND I HOPE THIS DOESN'T HAPPEN AGAIN BECAUSE IF MY WIFE OR SON HAD BEEN DRIVING THE VEHICLE, IT MAY HAVE RESULTED IN AN ACCIDENT ON THE HIGHWAY. THIS IS SOMETHING THAT SHOULD NEVER HAPPEN IN A VEHICLE, THE CHANCE OF AN ACCIDENT ON A BUSY INTERSTATE OR HIGHWAY IS VERY LIKELY WHEN YOUR SPEED IN REDUCED DRAMATICALLY. *TR
NHTSA ODI #10684119
65,000 miles · Jan 8, 2015
EngineFuel/propulsion SystemPower Train
IT HAS TO DO WITH POWER TO THE ENGINE BEING REDUCED. IT HAS HAPPENED TO ME THREE TIMES. EACH TIME, I RECEIVED THREE ERROR MESSAGES ("TRACTION CONTROL OFF", "SERVICE TRACTION CONTROL", "SERVICE STABILITRAK"), EACH TIME POWER REDUCED TO MY ENGINE, AND EACH TIME I PAID SUBSTANTIAL SUMS TO THE DEALER TO HAVE IT FIXED, BUT EACH TIME…
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IT HAS TO DO WITH POWER TO THE ENGINE BEING REDUCED. IT HAS HAPPENED TO ME THREE TIMES. EACH TIME, I RECEIVED THREE ERROR MESSAGES ("TRACTION CONTROL OFF", "SERVICE TRACTION CONTROL", "SERVICE STABILITRAK"), EACH TIME POWER REDUCED TO MY ENGINE, AND EACH TIME I PAID SUBSTANTIAL SUMS TO THE DEALER TO HAVE IT FIXED, BUT EACH TIME IT HAPPENED AGAIN. THE FIRST TIME I PAID DEALER #1 ABOUT $150 (IF I RECALL CORRECTLY) TO HAVE THEM CLEAN CARBON FROM A SENSOR ON THE THROTTLE BODY (WHICH, COINCIDENTALLY, I'VE HAD SEVERAL PROBLEMS CAUSED BY "CARBON", ACCORDING TO THE DEALER #1). THE SECOND TIME, SAME THING, BUT PAID ONLY ABOUT $45 (TO DEALER #2 BECAUSE I WAS OUT OF TOWN). THE THIRD TIME, I PAID $600 FOR A COMPLETELY NEW THROTTLE BODY, INCLUDING ALL OF SUCH SENSORS, FROM DEALER #1. I AM NOT CONFIDENT THAT IT IS ANY SAFER NOW THAN IT WAS BEFORE, SINCE THE TRACK RECORD IS SO POOR (NEITHER OF THE PRIOR FIXES SOLVED THE PROBLEM). TWO OF THE THREE TIMES (TIME #1 IN JANUARY 2014, AND JUST NOW FOR #3 IN JANUARY 2015), I WAS ON THE HIGHWAY AT A HIGH RATE OF SPEED, AND FORTUNATELY THE CARS BEHIND ME WERE ABLE TO SWERVE AND AVOID REAR-ENDING ME AT THE LAST MINUTE. *TR
NHTSA ODI #10671140
38,000 miles · Dec 29, 2014
Fuel/propulsion SystemVisibility
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING AT 40 MPH, THE FUEL GAUGE DID NOT FUNCTION PROPERLY AND DISPLAYED AN INCORRECT READING, WHICH INDICATED THAT THE FUEL LEVEL WAS HALF. IN ADDITION, THE CONTACT STATED THAT THE REAR WINDOW WIPER FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT…
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TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING AT 40 MPH, THE FUEL GAUGE DID NOT FUNCTION PROPERLY AND DISPLAYED AN INCORRECT READING, WHICH INDICATED THAT THE FUEL LEVEL WAS HALF. IN ADDITION, THE CONTACT STATED THAT THE REAR WINDOW WIPER FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
NHTSA ODI #10668741
110,000 miles · Nov 18, 2014
Electronic Stability Control (esc)EngineFuel/propulsion System
FOUR TIMES TODAY AS I WAS DRIVING MY CHEVY TRAVERSE THE TRACTION CONTROL WENT OFF, THE STABILITY CONTROL WENT OFF, AND A MESSAGE FLASHED THAT I COULD EXPERIENCE A REDUCTION IN POWER, WHICH HAPPENED IMMEDIATELY AFTER THE NOTIFICATION. THE CAR BARELY HAD ENOUGH POWER TO MAKE IT SAFELY OUT OF TRAFFIC. THIS HAPPENED ONE OTHER TIME…
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FOUR TIMES TODAY AS I WAS DRIVING MY CHEVY TRAVERSE THE TRACTION CONTROL WENT OFF, THE STABILITY CONTROL WENT OFF, AND A MESSAGE FLASHED THAT I COULD EXPERIENCE A REDUCTION IN POWER, WHICH HAPPENED IMMEDIATELY AFTER THE NOTIFICATION. THE CAR BARELY HAD ENOUGH POWER TO MAKE IT SAFELY OUT OF TRAFFIC. THIS HAPPENED ONE OTHER TIME LAST YEAR BUT WHEN WE BROUGHT IT TO THE DEALER THEY COULD NOT REPLICATE THE PROBLEM. *TR
NHTSA ODI #10659132
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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