NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
204 reportsClear category filterMileage unknown · Jan 11, 2016
Electronic Stability Control (esc)Engine
SAME AS EVERYONE ELSE... 2011 CHEVY TRAVERSE WITH INTERMITTENT AND SPORADIC EPISODES OF "TRACTION CONTROL OFF, SERVICE STABILITRAK, AND ENGINE POWER REDUCED" BETWEEN 60,000 AND 110,000 MILES. I COULD BE DEAD MANY TIMES OVER THE PAST 3.5 YEARS DURING WORK COMMUTE ON 70MPH, 4 LANE HIGHWAY. PROBLEM RESOLVES FOR UNKNOWN AND UNRELIA…
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SAME AS EVERYONE ELSE... 2011 CHEVY TRAVERSE WITH INTERMITTENT AND SPORADIC EPISODES OF "TRACTION CONTROL OFF, SERVICE STABILITRAK, AND ENGINE POWER REDUCED" BETWEEN 60,000 AND 110,000 MILES. I COULD BE DEAD MANY TIMES OVER THE PAST 3.5 YEARS DURING WORK COMMUTE ON 70MPH, 4 LANE HIGHWAY. PROBLEM RESOLVES FOR UNKNOWN AND UNRELIABLE AMTS OF TIME... EVEN AFTER RECOMMENDED FIXES. GM MUST BE HELD ACCOUNTABLE BEFORE MORE PEOPLE DIE! I HAVE MADE SURE TO KEEP ALL DOCUMENTAION AND NAMES, FILE #S AND COMPLAINTS, SO THAT IF/WHEN A DISASTER HAPPENS TO MY FAMILY OR OTHERS, THERE WILL BE NO QUESTION AS TO FAULT.
NHTSA ODI #10819567
Mileage unknown · Dec 28, 2015
Electrical SystemEngine
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SHIFTED OUT OF GEAR AND BEGAN TO LOSE POWER. THE ENGINE STALLED WITH OUT WARNING. THE VEHICLE FAILED TO RESTART. THE FAILURE OCCURRED TWICE. THE CONTACT ALSO MENTIONED THAT THE KEY WAS STUCK IN THE IGNITION. THE VEHICLE WAS …
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TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SHIFTED OUT OF GEAR AND BEGAN TO LOSE POWER. THE ENGINE STALLED WITH OUT WARNING. THE VEHICLE FAILED TO RESTART. THE FAILURE OCCURRED TWICE. THE CONTACT ALSO MENTIONED THAT THE KEY WAS STUCK IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10816426
10 miles · Dec 16, 2015
EnginePower TrainSteering
DECEMBER 2015 DROVE THE 2011 TRAVERSE TO THE GROCERY STORE. AFTER PARKING THE COOLING FAN WAS ON AFTER ENGINE TURNED OFF. VERY LOUD FAN NOISE HAD ME CONCERNED. AFTER DRIVING HOME I NOTICE NO FAN NOISE SO I FELT IT WAS AN ISOLATED INCIDENT CONSIDERING IT IS COOL WINTER WEATHER OUTSIDE. NEXT A.M. WE WENT TO CHURCH APPROX 7 MILE TR…
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DECEMBER 2015 DROVE THE 2011 TRAVERSE TO THE GROCERY STORE. AFTER PARKING THE COOLING FAN WAS ON AFTER ENGINE TURNED OFF. VERY LOUD FAN NOISE HAD ME CONCERNED. AFTER DRIVING HOME I NOTICE NO FAN NOISE SO I FELT IT WAS AN ISOLATED INCIDENT CONSIDERING IT IS COOL WINTER WEATHER OUTSIDE. NEXT A.M. WE WENT TO CHURCH APPROX 7 MILE TRIP AND FAN WAS RUNNING WHEN WE TURNED OFF CAR AGAIN AND SAW PUFF OF STEAM OR SMOKE COMING OUT FROM FRONT OF HOOD. REASONED IT WAS MORNING FOG? OR EVAPORATING WATER! ON THE WAY TO DO ERRANDS 2 DAYS LATER ENGINE WAS RUNNING ABOUT 260* ON GAUGE ON DASH. FAN CAME ON WHEN I PARKED AND RAN VERY LOUDLY. I WENT STRAIGHT TO DEALERSHIP WHICH IS ACROSS THE STREET AND MET CHEVY SERVICE REP. HE SAID IT WAS JUST THE CAR REACTING TO RUN THE DEFROST MODE ON THE AC SYSTEM AND SENT ME ON MY WAY. BEFORE I REACHED OUR HOME THE TEMP GAUGE WAS AT 260* OR HIGHER BECAUSE IT WAS ON THE HIGHEST POINT ON GAUGE. RETURNED THE NEXT DAY TO DEALERSHIP AS CAR HAD NOW OVERHEATED AGAIN, NO FAN COMING ON AT ALL, AND SERVICE WRITER SAID TURN IT OFF BEFORE IT DOES DAMAGE. WOW! LEFT CAR AND WAS CALLED THE NEXT A.M, WITH DIAGNOSIS AS BAD WATER PUMP COVERED BY RECALL. WORK WAS DONE AND THEN I WAS INFORMED THE RACK AMD PINION ASSEMBLY WAS LEAKING AND NEEDS TO BE REPLACED AND THE ENGINE MOUNT IS BROKEN. I AM SURE THE LEAK ON THE RACK AND PINION IS DUE TO OVERHEATING AND EXTRA PRESSURE ON THE GASKETS. NO LEAKS EVER NOTICED BEFORE THIS VISIT DURING MULTIPOINT INSPECTION PERFORMED BY DEALER ON 9/10/15. AREA OF FLUID IS FRESH ON RACK AREA. ESTIMATE AT $1745.00. I'M SURE THIS RECALL WILL BE HAPPENING SOON. I JUST RECEIVED THE NOVEMBER 2015 RECALL ON FAULTY THROTTLE POSITION SENSOR REPAIR. I CAN ONLY HOPE THE RECALL FOR THE STEERING SYSTEM LEAK AND FAILURES WILL COME SOON. . FYI WE HAVE OWNED 30 CHEVROLET CARS AND WE HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN OR THE AMOUNT OF RECALLS OCCUR
NHTSA ODI #10810833
Mileage unknown · Nov 24, 2015
Air BagsEngineSteering
MY CAR IS OVERHEATING, HAVE ALREADY CHANGED THE THERMOSTAT AND FLUSHED THE RADIATOR, THE CAR STILL GETTING OVERHEATED
NHTSA ODI #10806616
24,000 miles · Sep 14, 2015
Engine
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE AT A STOP LIGHT, THE VEHICLE WAS SHIFTED TO THE DRIVE POSITION AND ROLLED AWAY APPROXIMATELY 10 TO 50 FEET. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE ENGINE …
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TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE AT A STOP LIGHT, THE VEHICLE WAS SHIFTED TO THE DRIVE POSITION AND ROLLED AWAY APPROXIMATELY 10 TO 50 FEET. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE ENGINE STALLED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
NHTSA ODI #10763579
68,000 miles · Aug 26, 2015
Engine
MY WIFE AND CHILDREN WERE DRIVING OUR 2011 TRAVERSE, WHEN THE TRACTION CONTROL STARTED TO TURN OFF AND ON, CHECK ENGINE LIGHT WENT ON, DISPLAYS STARTED TO ROLL THROUGH A NUMBER OF WARNINGS, AND ENGINE POWER WAS REDUCED AND THE CAR SLOWED TO ROUGHLY 25 MPH. THIS ALL OCCURRED IN THE MIDDLE OF TRAFFIC. THE CONCERN IS THAT THE SPO…
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MY WIFE AND CHILDREN WERE DRIVING OUR 2011 TRAVERSE, WHEN THE TRACTION CONTROL STARTED TO TURN OFF AND ON, CHECK ENGINE LIGHT WENT ON, DISPLAYS STARTED TO ROLL THROUGH A NUMBER OF WARNINGS, AND ENGINE POWER WAS REDUCED AND THE CAR SLOWED TO ROUGHLY 25 MPH. THIS ALL OCCURRED IN THE MIDDLE OF TRAFFIC. THE CONCERN IS THAT THE SPORADIC LOSE OF ENGINE POWER DROPPING A CAR FROM 60 MPH TO 25 MPH WILL CAUSE AN ACCIDENT.
NHTSA ODI #10759519
97,374 miles · Aug 3, 2015
EngineFuel/propulsion System
I WAS DRIVING ON THE 95 AND SUDDENLY MY CAR WAS FLASHING REDUCED ENGINE POWER AND THE CHECK ENGINE LIGHT POPPED ON. OUR SPEED DROPPED ALL THE WAY DOWN TO 20 FROM 65. I HAVE SEVEN CHILDREN WHO DRIVING IN THE CAR WITH ME AND WERE HORRIFIED AT ALL THE TRAFFIC AROUND US WHILE WE TRIED TO COAST TO THE SIDE. THANK GOD NO ONE HIT US! T…
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I WAS DRIVING ON THE 95 AND SUDDENLY MY CAR WAS FLASHING REDUCED ENGINE POWER AND THE CHECK ENGINE LIGHT POPPED ON. OUR SPEED DROPPED ALL THE WAY DOWN TO 20 FROM 65. I HAVE SEVEN CHILDREN WHO DRIVING IN THE CAR WITH ME AND WERE HORRIFIED AT ALL THE TRAFFIC AROUND US WHILE WE TRIED TO COAST TO THE SIDE. THANK GOD NO ONE HIT US! THE CHECK ENGINE LIGHT IS STILL ON AND WE HAVE REPLACED THE TROTTLE BODY, FUEL PUMP, AND A FEW OTHER THING THAT POPPED UP ON THE DIAGNOSTIC TESTING FOR THE CHECK ENGINE LIGHT. 16 CODES POPPED UP ALL AT THE SAME TIME. WAY TOO EXPENSIVE TO FIX EVERYTHING AND PAY PAYMENTS OR THE CAR STILL. PLEASE HELP.
NHTSA ODI #10745973
104,000 miles · Jul 7, 2015
EnginePower TrainSteering
THE CAR JUST COMPLETELY STOPPED. NO WARNING NO LIGHTS NO OIL LIGHT NO SERVICE ENGINE. JUST QUIT GOING DOWN THE ROAD AT 60MPH WITH MY CHILDREN IN THE CAR. NOW I AM BEING TOLD IT IS THE MOTOR. I HAVE SERVICED THE CAR I SHOULD HAVE AND TREATED IT VERY WELL. THERE IS NOT ONE REASON A 2011 SHOULD JUST QUIT. I ALSO HAD A ISSUES WITH T…
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THE CAR JUST COMPLETELY STOPPED. NO WARNING NO LIGHTS NO OIL LIGHT NO SERVICE ENGINE. JUST QUIT GOING DOWN THE ROAD AT 60MPH WITH MY CHILDREN IN THE CAR. NOW I AM BEING TOLD IT IS THE MOTOR. I HAVE SERVICED THE CAR I SHOULD HAVE AND TREATED IT VERY WELL. THERE IS NOT ONE REASON A 2011 SHOULD JUST QUIT. I ALSO HAD A ISSUES WITH TRACTION CONTROL IN THE DEAD OF WINTER THE CAR WOULD FLASH TRACTION CONTROL OFF ENGINE WILL LOSE SPEED SERVICE STABLITRACK AND THE CAR WOULD DROP FROM 65MPH RIGHT TO 25MPH IN 5 SECONDS FLAT WHICH WAS EXTREMELY DANGEROUS ANY TIME OF YEAR NOT JUST WINTER. GET THOSE 2011 CHEVROLET TRAVERSES OFF THE ROAD.
NHTSA ODI #10732453
25,678 miles · Jun 28, 2015
Electronic Stability Control (esc)EngineFuel/propulsion System
ENGINE POWER WAS SUDDENLY REDUCED WHILE DRIVING WITH THE MESSAGES: TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, SERVICE STABILITRACK, ENGINE POWER IS REDUCED. DEALER FOUND CODE P2135 WAS GENERATED (FAULTY THROTTLE POSITION SENSOR). THROTTLE BODY UNIT WAS REPLACED. THE SAME PROBLEM OCCURRED 2 YEARS LATER ON 6/12/2015. AGA…
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ENGINE POWER WAS SUDDENLY REDUCED WHILE DRIVING WITH THE MESSAGES: TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, SERVICE STABILITRACK, ENGINE POWER IS REDUCED. DEALER FOUND CODE P2135 WAS GENERATED (FAULTY THROTTLE POSITION SENSOR). THROTTLE BODY UNIT WAS REPLACED. THE SAME PROBLEM OCCURRED 2 YEARS LATER ON 6/12/2015. AGAIN THE THROTTLE BODY NEEDED TO BE REPLACE. BASED ON MY EXPERIENCE THE THROTTLE BODY UNIT DESIGN IS SYSTEMICALLY BAD AND HAS CAUSED TWO SAFETY RELATED INCIDENTS.
NHTSA ODI #10730860
10,000 miles · May 10, 2015
Electrical SystemEngine
WHILE DRIVING HOME FROM MY MOTHER'S HOUSE, MY 2011 CHEVY TRAVERSE SUDDENLY, AND WITHOUT WARNING LOST POWER. THE WARNING "ENGINE POWER REDUCED" CAME UP. THIS MADE MY CAR GO FROM 45MPH TO 25 MPH AT AN EXTREMELY ALARMING RATE WHILE ON A BUSY HIGHWAY. THIS IS NOT THE FIRST INSTANCE OF THIS HAPPENING WITH THIS PARTICULAR YEAR MODEL.…
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WHILE DRIVING HOME FROM MY MOTHER'S HOUSE, MY 2011 CHEVY TRAVERSE SUDDENLY, AND WITHOUT WARNING LOST POWER. THE WARNING "ENGINE POWER REDUCED" CAME UP. THIS MADE MY CAR GO FROM 45MPH TO 25 MPH AT AN EXTREMELY ALARMING RATE WHILE ON A BUSY HIGHWAY. THIS IS NOT THE FIRST INSTANCE OF THIS HAPPENING WITH THIS PARTICULAR YEAR MODEL. I HAVE READ MANY FORUMS TODAY, ALL FILLED WITH PEOPLE HAVING THE SAME PROBLEM. APPARENTLY GM IS DOING NOTHING TO CORRECT THE PROBLEM. IT SEEMS THEY ARE WAITING FOR MULTIPLE INJURIES OR GOD FORBID DEATHS BEFORE THEY REACT. I JUST BOUGHT THIS CAR 2 MONTHS AGO, AND HAVE PUT A LITTLE OVER 10,000 MILES ON IT. HAVE HAD THE OIL CHANGED, AND YET, JUST FROM READING SOME OF THE OTHER COMPLAINTS LISTED ON THE FORUMS I HAVE READ I FEEL LIKE I MAY BE AT A LOSS ON THIS VEHICLE. I IMPLORE YOU TO DO SOMETHING ABOUT THIS. TOO MANY HARD WORKING PEOPLE HAVE SPENT TOO MUCH MONEY ON THESE VEHICLES TO ALLOW GM TO GET AWAY WITH THIS. I FEEL I MAY BE STUCK MAKING PAYMENTS FOR A CAR THAT CAN'T BE DRIVEN. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
NHTSA ODI #10715538
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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