NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
103 reportsClear category filter74,000 miles · Nov 1, 2016
Electronic Stability Control (esc)Vehicle Speed Control
2011 CHEVY TRAVERSE. SPORADICALLY DECELERATES WHILE DRIVING, FLASHES TRACTION CONTROL OFF AND SERVICE STABILTRAK, CHECK ENGINE LIGHT. PULL OVER AND LET IT "REST" FOR 15 MINUTES, IT WILL RESUME DRIVING. HAVE ALREADY HAD THIS ISSUE "REPAIRED" FROM CHEVY STORE10 MONTHS AGO. MOSTLY OCCURS WHILE IN MOTION, ONCE WHILE DRIVING 70MPH ON…
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2011 CHEVY TRAVERSE. SPORADICALLY DECELERATES WHILE DRIVING, FLASHES TRACTION CONTROL OFF AND SERVICE STABILTRAK, CHECK ENGINE LIGHT. PULL OVER AND LET IT "REST" FOR 15 MINUTES, IT WILL RESUME DRIVING. HAVE ALREADY HAD THIS ISSUE "REPAIRED" FROM CHEVY STORE10 MONTHS AGO. MOSTLY OCCURS WHILE IN MOTION, ONCE WHILE DRIVING 70MPH ON HWY DECELERATED TO 35 MPH AND ALMOST CAUSED ACCIDENT. NOW DEALERSHIP IS SUGGESTING I MAKE ANOTHER EXPENSIVE FIX, WHICH MAY OR MAY NOT FIX THE ISSUE. THIS CAR IS A LEMON!!!! TODAY WE ARE BLOCKING TRAFFIC IN A PARKING DECK BECAUSE IT HAS DECIDED TO HAPPEN AGAIN, NO DRIVE, BUT REVERSE WORKS FINE. *TR
NHTSA ODI #10920524
52,000 miles · Oct 24, 2016
Electronic Stability Control (esc)
WHILE DRIVING AT AROUND 40MPH, SERVICE STABILITRAK/ SERVICE TRACTION CONTROL WARNINGS CAME ON. WHILE MAKING A TURN, THE ENGINE CUT OUT AND I WAS JUST ABLE TO PULL OFF TO THE SIDE OF THE ROAD. THIS PROBLEM OCCURRED AFTER 4 FUEL INJECTORS WERE CLOGGED REQUIRING NEW INJECTORS, NEW OXYGEN SENSORS AND DAMAGE TO ALL THREE CATALYTIC C…
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WHILE DRIVING AT AROUND 40MPH, SERVICE STABILITRAK/ SERVICE TRACTION CONTROL WARNINGS CAME ON. WHILE MAKING A TURN, THE ENGINE CUT OUT AND I WAS JUST ABLE TO PULL OFF TO THE SIDE OF THE ROAD. THIS PROBLEM OCCURRED AFTER 4 FUEL INJECTORS WERE CLOGGED REQUIRING NEW INJECTORS, NEW OXYGEN SENSORS AND DAMAGE TO ALL THREE CATALYTIC CONVERTERS. AIR BAG WARNINGS COME ON INTERMITTENTLY, AS DO THE TIRE SENSOR WARNINGS. I'M NOW FINDING OUT THAT THESE STABILITRAK ISSUES HAVE BEEN ONGOING FOR YEARS WITH VARIOUS CHEVY AWD MODELS, WHILE GM DOES NOTHING ABOUT IT. *TR
NHTSA ODI #10918537
96,000 miles · Jul 1, 2016
Electronic Stability Control (esc)EngineFuel/propulsion System
I PURCHASED THIS 2011 CHEVY TRAVERSE IN FEB. OF 2015, SO I BELIEVED IT TO BE A FAIRLY NEW CAR IN GOOD SHAPE. NOT EVEN A MONTH LATER THE GAS HAND BECOMES FAULTY AND IS NOT SHOWING THE CORRECT AMOUNT OF GAS, AND STARTS FLUCTUATING. NEXT I'M RIDING ON THE FREEWAY AND THE TRUCK IMMEDIATELY STARTS SLOWING DOWN AND READS LOSS OF ENGIN…
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I PURCHASED THIS 2011 CHEVY TRAVERSE IN FEB. OF 2015, SO I BELIEVED IT TO BE A FAIRLY NEW CAR IN GOOD SHAPE. NOT EVEN A MONTH LATER THE GAS HAND BECOMES FAULTY AND IS NOT SHOWING THE CORRECT AMOUNT OF GAS, AND STARTS FLUCTUATING. NEXT I'M RIDING ON THE FREEWAY AND THE TRUCK IMMEDIATELY STARTS SLOWING DOWN AND READS LOSS OF ENGINE POWER AND SHUTS OFF RIGHT IN THE MIDDLE OF THE FREEWAY. NOW I AM FREAKING OUT WITH ME AND MY KIDS IN THE CAR AND OTHERS FLYING AROUND ME DOING 75 TO 80 MPH TO MY DECREASING SPEED. I WAS SCARED FOR MY LIFE AND MY CHILDREN'S LIVES AS CARS AND TRUCKS ARE SPEEDING AROUND AND HONKING AT ME. THE TRUCK DIES AND I BARELY MANAGE TO GET TO THE SIDE SO THAT I WOULD NOT BE HIT. I THEN GET THE CAR TOWED TO THE LOCAL DEALERSHIP WHO THEN SAYS THAT THE TRUCK NEEDS A WATER PUMP WHICH TURNS OUT TO BE UNDER MY EXTENDED WARRANTY. THEY ALSO RESET MY FUEL SENSOR BECAUSE THEY SAY THEY TESTED IT AND IT WAS STILL GOOD. SO IT ONLY COST ME $100.00. I PICK MY TRUCK UP AND IT WORKS FINE FOR LESS THAN A MONTH AND STARTS UP AGAIN. I RUN OUT OF GAS ON A BUSY STREET AND GET ANOTHER TOW. BACK TO THE CHEVROLET HOUSE IT GOES. THIS TIME THEY RESET THE CHECK ENGINE LIGHT AND SAYS ITS STILL NOT THE FUEL PUMP, SENSOR, OR ANYTHING BECAUSE THEY CANNOT FIND ANYTHING AT ALL. I GO PICK IT UP ONCE AGAIN AND ON MY WAY HOME RAN OUT OF GAS, WHILE THE GAS LEVEL IS READING RIGHT AT HALF A TANK. I KNOW THERE WAS GAS IN THE TANK WHEN I RAN OUT AND WHEN THE TRUCK WAS TOWED. THE DEALERSHIP KEPT MY VEHICLE FOR A WHOLE WEEK AND ALL THEY DID WAS GOT THE TRUCK ON LEVEL GROUND, OBVIOUSLY, AND THE TRUCK RAN ALL THE GAS OUT WHILE PARKED AND THEY WERE 'TRYING TO FIND THE PROBLEM'. SO NOW THE GAS HAND IS NOT WORKING AT ALL AND I'M ALWAYS PUTTING GAS IN IT AND TAKING A CHANCE BECAUSE NOBODY KNOWS WHATS WRONG. THIS VEHICLE HAS BEEN NOTHING BUT A HEADACHE AND THIS PROBLEM NEEDS RECALLING BEFORE ONE DIES.
NHTSA ODI #10882117
85,000 miles · Feb 19, 2016
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
WHILE DRIVING ERRORS POP UP FOR STABILTRAK/TRACTION CONTROL/ENGINE POWER REDUCED THEN YOU GET ABOUT THEN YOU LOSE ABOUT 20% TO 60% OF POWER. IT CAN HAPPEN ANYWHERE AT ANYTIME WHILE DRIVING.
NHTSA ODI #10837105
72,000 miles · Feb 17, 2016
Electronic Stability Control (esc)Power Train
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 25 MPH. THE STABILITRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABL…
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TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 25 MPH. THE STABILITRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10836629
129,000 miles · Jan 25, 2016
Electronic Stability Control (esc)
ON MY WAY TO WORK ON ROUTE 30 WHEN THE FOLLOWING APPEARS:SERVICE TRACTION CONTROL,SERVICE STABILITRACK,ENGINE POWER REDUCED. CALLED CHEVY DEALER BY WORK IN MERRILLVILLE IN NO APPT UNTIL TODAY .CALLED DEALERSHIP BY HOME WAS TOLD NO APPT UNTIL TODAY AT 1PM. INQUIRES IF WAS ISSUE IN WHICH LETTER DATED IN NOVEMBER 2015 AND WAS NO. T…
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ON MY WAY TO WORK ON ROUTE 30 WHEN THE FOLLOWING APPEARS:SERVICE TRACTION CONTROL,SERVICE STABILITRACK,ENGINE POWER REDUCED. CALLED CHEVY DEALER BY WORK IN MERRILLVILLE IN NO APPT UNTIL TODAY .CALLED DEALERSHIP BY HOME WAS TOLD NO APPT UNTIL TODAY AT 1PM. INQUIRES IF WAS ISSUE IN WHICH LETTER DATED IN NOVEMBER 2015 AND WAS NO. TOOK VEHICLE TO LOCAL REPAIR SHOP AND WAS TOLD IT IS THE ISSUE STATED IN LETTER. HAVE DEALERSHIP LOOK AT VEHICLE TO HAVE IT CO WEED UNDER WARRANTY.CALLED DEALERSHIP BACK AND WAS TOLD CLOSE TO $500.00 FOR REPAIRS AND NOTHING CAN BE DONE BECAUSE NOW VEHICLE IS OUTSIDE MILEAGE. THIS COULD HAVE BEEN AVOIDED IF THE PART WAS CHANGED AFTER LETTER WAS RECEIVED IN NOVEMBER 2015. VEHICLE WOULD HAVE BEEN UNDER 120,000 MILES. HAVE HAD PROBLEMS WITH VEHICLE SINCE WE BOUGHT I IT. AIR CONDITIONING,WATER PUMP,WINDSHIELD WASHER PUMP NOW THROTTLE BODY. HOW DOES THE DEALERSHIP EXPECT THE CAR NOTE AS WELL AS THE REPAIR BILL TO BE PAID WITH ALL OF THE PROBLEMS WITH THIS VEHICLE???
NHTSA ODI #10822045
90,665 miles · Jan 23, 2016
Electronic Stability Control (esc)Fuel/propulsion SystemSteeringCrash
WHILE DRIVING TO WORK EARLY JANUARY 18,2016 MY CHECK ENGINE LIGHT AND STABILITY CONTROL LIGHT CAME ON, NOT A MINUTE LATER MY STEERING WENT OUT AND I HIT A ROAD SIGN. I HAD TURNED OFF THE TRACTION CONTROL BEFORE LEAVING MY HOUSE AS INSTRUCTED BY MY SERVICE ADVISOR AT THE CHEVY DEALERSHIP. I BELIEVE GM IS RESPONSIBLE FOR THE DAMAG…
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WHILE DRIVING TO WORK EARLY JANUARY 18,2016 MY CHECK ENGINE LIGHT AND STABILITY CONTROL LIGHT CAME ON, NOT A MINUTE LATER MY STEERING WENT OUT AND I HIT A ROAD SIGN. I HAD TURNED OFF THE TRACTION CONTROL BEFORE LEAVING MY HOUSE AS INSTRUCTED BY MY SERVICE ADVISOR AT THE CHEVY DEALERSHIP. I BELIEVE GM IS RESPONSIBLE FOR THE DAMAGE TO MY VEHICLE. TOOK MY 2011 TRAVERSE TO THE DEALERSHIP THAT SAME DAY. LIGHTS STILL ON, AND BY THE TIME I GOT IT THERE THE VEHICLE WAS SHAKING TERRIBLY, THEY DIAGNOSE IT AS THROTTLE BODY CODES PO221-PO121 & PO300. THEY FIXED THAT PROBLEM, BUT TOOK NO RESPONSIBILITY GM TO TAKE RESPONSIBILITY FOR THIS PROBLEM. I WANTED A SAFE VEHICLE FOR MYSELF AND MY FAMILY, NOW I AM NOT SURE IF IT IS SAFE EVEN WITH THE REPAIRS THAT WERE DONE.
NHTSA ODI #10821831
72,900 miles · Jan 14, 2016
Electronic Stability Control (esc)
1/5/16 I WAS DRIVING DOWN THE ROAD IN MY TOWN, TAKING MY CHILDREN TO SCHOOL, AND THE CAR REDUCED FROM 40MPH TO 20MPH. THE CAR GAVE A MESSAGE ON THE DASH STATING "SERVICE STABILITRACK, REDUCED ENGINE POWER". I DROVE THE CAR TO THE DEALER FROM WHICH IT WAS PURCHASED, AND THEY CLEANED THE THROTTLE BODY. THE CAR RAN OK UNTIL 1/14…
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1/5/16 I WAS DRIVING DOWN THE ROAD IN MY TOWN, TAKING MY CHILDREN TO SCHOOL, AND THE CAR REDUCED FROM 40MPH TO 20MPH. THE CAR GAVE A MESSAGE ON THE DASH STATING "SERVICE STABILITRACK, REDUCED ENGINE POWER". I DROVE THE CAR TO THE DEALER FROM WHICH IT WAS PURCHASED, AND THEY CLEANED THE THROTTLE BODY. THE CAR RAN OK UNTIL 1/14/16, WHEN THE EXACT SAME THING HAPPENED- I WAS DRIVING MY CHILDREN TO SCHOOL AND THE CAR REDUCED SPEED TO 20MPH WITH THE SAME "SERVICE STABILITRACK, REDUCED ENGINE POWER" MESSAGE. THE CAR WAS TAKEN TO THE DEALER, AND IS CURRENTLY THERE WAITING FOR THE THROTTLE BODY TO ARRIVE AND BE REPLACED.
NHTSA ODI #10820332
Mileage unknown · Jan 11, 2016
Electronic Stability Control (esc)Engine
SAME AS EVERYONE ELSE... 2011 CHEVY TRAVERSE WITH INTERMITTENT AND SPORADIC EPISODES OF "TRACTION CONTROL OFF, SERVICE STABILITRAK, AND ENGINE POWER REDUCED" BETWEEN 60,000 AND 110,000 MILES. I COULD BE DEAD MANY TIMES OVER THE PAST 3.5 YEARS DURING WORK COMMUTE ON 70MPH, 4 LANE HIGHWAY. PROBLEM RESOLVES FOR UNKNOWN AND UNRELIA…
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SAME AS EVERYONE ELSE... 2011 CHEVY TRAVERSE WITH INTERMITTENT AND SPORADIC EPISODES OF "TRACTION CONTROL OFF, SERVICE STABILITRAK, AND ENGINE POWER REDUCED" BETWEEN 60,000 AND 110,000 MILES. I COULD BE DEAD MANY TIMES OVER THE PAST 3.5 YEARS DURING WORK COMMUTE ON 70MPH, 4 LANE HIGHWAY. PROBLEM RESOLVES FOR UNKNOWN AND UNRELIABLE AMTS OF TIME... EVEN AFTER RECOMMENDED FIXES. GM MUST BE HELD ACCOUNTABLE BEFORE MORE PEOPLE DIE! I HAVE MADE SURE TO KEEP ALL DOCUMENTAION AND NAMES, FILE #S AND COMPLAINTS, SO THAT IF/WHEN A DISASTER HAPPENS TO MY FAMILY OR OTHERS, THERE WILL BE NO QUESTION AS TO FAULT.
NHTSA ODI #10819567
126,000 miles · Dec 19, 2015
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System
DRIVING DOWN THE INTERSTATE AT 70 MPH, THE DIC DISPLAY ERROR READS STABILITRAK NEEDS SERVICING, TRACTION CONTROL OFF, AND REDUCED ENGINE POWER. IT SLOWED ME DOWN FROM 70 MPH TO 25 MPH IN LESS THAN 20 SECONDS. I HAD TO GET OVER 3 LANES OF HEAVY TRAFFIC ONTO THE SHOULDER. THIS VEHICLE ALMOST CAUSED A MAJOR ACCIDENT. I KNOW TH…
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DRIVING DOWN THE INTERSTATE AT 70 MPH, THE DIC DISPLAY ERROR READS STABILITRAK NEEDS SERVICING, TRACTION CONTROL OFF, AND REDUCED ENGINE POWER. IT SLOWED ME DOWN FROM 70 MPH TO 25 MPH IN LESS THAN 20 SECONDS. I HAD TO GET OVER 3 LANES OF HEAVY TRAFFIC ONTO THE SHOULDER. THIS VEHICLE ALMOST CAUSED A MAJOR ACCIDENT. I KNOW THERE HAVE BEEN MANY COMPLAINTS WITH GM VEHICLES REGARDING THIS ISSUE. JUST HOW MANY PEOPLE HAVE TO DIE BEFORE A RECALL IS ISSUED?
NHTSA ODI #10811258
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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