2021 Chevrolet Trailblazer

Dear Chevy, I am reaching out to you again because I am desperately requesting immediate assistance with my vehicle, which has now become an extremely serious and dangerous safety concern. On Friday, [XXX], I had my vehicle towed to the dealership because of the ongoing mechanical issues I have been experiencing. I was advised that the repairs would cost $877, which included a battery replacement and new sensors. I paid for these repairs and picked up my vehicle on Wednesday, September 2, 2026, believing that the issues had finally been addressed. Unfortunately, within approximately one hour of leaving the dealership, my check engine light came back on. When I arrived home, the key became stuck in the ignition. I immediately contacted the dealership and requested to speak with a Service Manager. I made this request approximately five separate times, yet I was unable to speak with a Service Manager until Friday, September 4, 2026, when I finally spoke with Matt. The situation has now escalated into an extremely dangerous and potentially life-threatening safety issue. On Sunday, [XXX], while driving on the [XXX] in Chicago, my vehicle completely shut off twice while I was actively driving. There were no warning sounds, no dashboard warning codes, and no indication that the vehicle was about to shut off. My vehicle suddenly lost power while I was on a busy expressway, creating an extremely dangerous situation and nearly causing a major accident/pileup. I genuinely feared for my life. A vehicle that unexpectedly shuts off while traveling at highway speeds is not something I can safely continue driving. After this occurred, I had the vehicle towed to my home. I later attempted to start it, and the vehicle did start; however, the key became stuck in the ignition again. This problem has been ongoing for over a year, and I have repeatedly and desperately asked for these issues to be properly diagnosed and repaired. I have already INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

Original Owner of 2021 Chevy Trailblazer LT. Purchased new in April 2021. Vehicle has a history of major powertrain issues, starting with Check Engine light during its first year of ownership, culminating in a complete turbocharger replacement in December 2025. This only as a result of my research, after many visits to dealership trying to diagnose the issue. The check engine was consistently illuminated in the vehicle 2021-2025. 9 days ago while traveling the vehicle, experienced sudden oil pressure loss, and stalling risks, displayed a hard warning “ENGINE OIL PRESSURE LOW. STOP ENGINE”. On Star provided me with a diagnostic code of P0521, pointing to an engine oil pressure sensor malfunction. Apparently another widely known issue with this engine, there are TSBs stating after repair the code will return and Software Update required. Extended warranty has expired, dealership as well as GM corporate unwilling to provide any assistance with cost of diag, repairs, etc, leaving myself and disabled dependent stranded. Vehicle since purchase has been exclusively serviced through the purchasing dealerships service center. Maintenance regularly maintained. Service management has admitted knowledge of this issue with this engine, still reluctant to provide any additional assistance, informed me I’m on a waitlist for a possible loaner vehicle 4-6 weeks from now. There are several TSBs on this engine surrounding this issue. Apparently there is a known defect with the engine oil pump, cam shaft, evap purge pump. Strong possibility could be a result of the Turbo replacement, debris from that failing turbo could have blocked the oil system, causing starvation.

My trailblazer will not shift properly into drive from park or reverse. GM calls this a "loss of forward motion" or "delayed forward engagement" in their service bulletin TSB-24-NA-009. It is a safety issue because you never know when or how long the vehicle will take to engage and allow forward movement. This causes issues when leaving a parking spot or a driveway, especially on busy roads. If the car will not move forward, my family is stuck in the road until it finally engages into gear and allows forward movement. When this occurs, the vehicle engine will shutter and not allow any forward movement. I usually have to move the drive selector back to park and back to drive again. This creates an immediate and unreasonable safety risk because the vehicle will not move for several seconds while I am sitting in traffic. This generates a P2714 code. I had the car looked at by a GM dealer as well as an independent transmission repair shop and both indicate it will likely need a new transmission. GM is fully aware of the defect and has issued a service bulletin, TSB-24-NA-009 to instruct dealers how to diagnose and repair the problem. The bulletin proves a widespread engineering or manufacturing flaw exists. However, GM is treating this as a maintenance issue rather than the severe safety hazard that it is. It is my understanding, GM has since abandoned this transmission on the newer models, further indicating that GM knew these transmissions were not designed well. I am requesting the NHTSA office cross-reference my complaint with GM TSB-24-NA-009 and upgrade the component defect to a mandatory, manufacturer-funded safety recall before it causes a collision or fatal injury. Thank You

Vehicle has 67,000 miles and suffered a catastrophic CVT transmission failure, documented by dealership diagnostic code P2714. The transmission severely slips and exhibits a dangerous 15-second delay to engage forward gear after shifting into Drive. More critically, the vehicle suffers from unpredictable engine stalling. The car completely shut down and stalled in traffic while trying to accelerate into a driving lane after shifting. The vehicle did not trigger any dashboard safety warnings, limp mode, or "Reduced Engine Power" messages prior to shutting down, causing an un-warned loss of motive power on a public road. This creates an immediate, severe risk of a high-speed rear-end collision. General Motors has acknowledged internal CVT chain slippage and hydraulic failure points in Technical Service Bulletins 24-NA-009 and PIP6033 but has not issued a safety recall.

I am reporting a serious safety issue with my 2021 Chevrolet Trailblazer related to transmission failure. The vehicle has approximately 83,000 miles. While driving, the vehicle experiences a sudden loss of power when attempting to accelerate. In some instances, the vehicle has stalled or shut off while I was actively driving, creating a dangerous situation, especially when merging into traffic or driving through intersections. The issue is intermittent but has become more frequent over time. The vehicle does not respond properly when the accelerator is pressed, and there is a noticeable delay or complete lack of power. At times, the vehicle will not move as expected, which poses a significant safety risk. Diagnostic codes associated with this issue include P2714 and P0700, which indicate a transmission-related malfunction. I have been advised that the vehicle requires a full transmission replacement. This failure occurred at relatively low mileage for a major powertrain component, and I am concerned this may indicate a broader defect. The stalling and loss of power create a hazardous driving condition that could result in an accident. I am submitting this complaint to report a potential safety defect and to request further investigation into this issue.

My 2021 Chevrolet Trailblazer has a defect in the gear shifter system that intermittently fails to recognize when the vehicle has been shifted into “Park.” When this occurs, the vehicle displays a persistent “Shift to Park” warning message and prevents the engine from being turned off or the vehicle from being locked. This malfunction creates a safety and consumer concern, as I am unable to exit and secure the vehicle and am forced to remain inside or leave the vehicle running and unattended. The issue interferes with normal vehicle operation and poses potential safety risks, particularly in situations where I need to quickly power down, exit, or secure the vehicle. After a quick internet search, this issue appears to be affecting multiple others with the same vehicle (2021-2023). A prior lawsuit against GM also resulted in a settlement and recall for older model Trailblazers, but unfortunately did not include the newer models that are experiencing the same known issue. • Gear shifter system is malfunctioned, specific reason and/or part is unknown. Vehicle is available for inspection upon request. • Safety risks noted above. • Problem has been confirmed over the phone and via text by local Chevrolet dealership. Only solution offered was to pay over $650+ for a fix that is not guaranteed to fully resolve the error. • Vehicle or component has not been physically inspected by manufacturer, police, insurance reps, or others. • No warning lamps, messages, or other symptoms occurred prior.

The contact owns a 2021 Chevrolet Trailblazer. The contact stated that while attempting to park, the vehicle failed to shift into park properly, and the message “Vehicle Not in Park” was displayed. The contact stated that several attempts were needed before the transmission was able to be shifted into park. The vehicle was taken to the dealer, where it was diagnosed and determined that the shifter gear assembly had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 40,000.

The contact owns a 2021 Chevrolet Trailblazer. The contact stated that after reversing, the transmission was shifted to drive (D), but the vehicle failed to immediately recognize the selected gear. The check engine warning later illuminated. The vehicle was taken to an independent mechanic, who determined that the under boost, transmission control module, and transmission control solenoid had failed, and there was a loss of communication with the radio and loss of communication with the telematic control module. The mechanic advised the contact to take the vehicle to the dealer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 42,000.