2024 Chevrolet Tahoe

When driving on the highway at 75 mph, my vehicle alerted me to add oil. We immediately pulled off the side of the road checked the oil. There was not even a drop on the dip stick. Had to add 3 quarts of oil to even register on the very tip of the dip stick. Please note we were within 100 miles of being due for an oil change. The vehicle is currently at a Chevy dealership to start the process of inspection and do an oil consumption test. This vehicle is my main transportation to take my children to and from school and activities. We live in Larkspur, our children go to school in Monument and we have sports in Castle Rock, so we drive quite a bit. I’m not sure that I’m comfortable with a small fix and using a different type of oil to see if my engine will be salvageable. My questions: Can you confidently let me leave your dealership and guarantee that my family will be safe and know that my engine will not fail due to the recall issues? If my car engine needs to be rebuilt or replaced do you have a comparable loner car until then? If my car engine needs to be rebuilt or replaced can you confidently say this is not going to affect my resale or trade in value? Do you have a recall trade in credit for a 2025 vehicle? I spent $85k on what I thought was a reliable vehicle for me to drive my 2 children around in. My biggest concern is that my engine stops running while I’m on the highway at a fast speed with or without my family. If my husband wasn’t in my car when the oil notification came on, we probably would have lost our engine. How is GM going to make this right and guarantee safety for my family? How is GM going to help with our frustration, anxiety and loss of time dealing with this mistake of selling vehicles with a defective engine? When will I have these answers?

The contact owns a 2024 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue and opened a case. The contact had not experienced a failure. VIN tool confirms parts not available.

Unknown but there was many lights on at the time of brake failure. I was driving home from Florida to NJ with my four young children in the vehicle on a 65mph highway when all these lights came on, the brakes completely stopped working and it told me it was reducing speed to 62mph for safety because the brakes were failed. It also stated service svc. By the grace of god I was able to off-road it a bit to get it to slow down to a stop. The second time it happened was in my driveway parked. Inbetween the two incidents I brought my vehicle for regular service and asked them to look at the brakes again for me as this is a major safety concern as well as my transmission slipping and they complete refused and only changed my oil.

While driving at approximately 25-30 MPH the steering system locked up for a 2-3 second period not allowing the driver to maintain the desired direction of vehicle movement. The first incident occurred while navigating a turn in the road, the second occurred while turning left at an intersection. The vehicle has since been parked waiting on the dealership to get the vehicle in for diagnostic check to see if the problem can be determined. The occurrences were approximately 1 week apart. The risk is losing control of the vehicle for a short period of time, putting occupants of said vehicle at risk of being in an accident and potentially injured as well as putting other drivers on the road at risk. Vehicle is scheduled to go to dealership on May 7, however dealership is unable to provide a time frame of when they will be able to examine the vehicle. There were no warning indicators on the dashboard prior to the incident occurring nor were there any after the incident occurred.

The contact owns a 2024 Chevrolet Tahoe. The contact stated that while her husband was driving at an undisclosed speed, the vehicle stopped at a traffic light, and the engine unexpectedly shut off while the brake pedal was depressed. The transmission inadvertently shifted to neutral(N). The message to "Push Start to Start Engine" was displayed. The contact's husband pressed the Auto Start/Stop button, but the engine failed to start. The contact's husband then shifted the transmission to park (P), pressed the Auto Start/Stop button again, and the engine restarted. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 700.

Brand new 2024 Z71 Tahoe at 11,000 miles had transmission failure due to the transmission valve body failing. No previous issues, has never driven long distance, has never towed anything. While in school drop off line was alerted and given an error message on screen stating “reduced acceleration, drive with caution” placing the vehicle in limp mode and check engine light came on.

The contact owns a 2024 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was able to restart and was driven to the residence. The contact stated that the failure recurred while driving, and the steering wheel seized. The contact was able to veer over to the shoulder of the road. The vehicle failed to restart as intended and was towed to an unknown dealer, where it was diagnosed that the fuse box and the battery had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred immediately after the contact drove off the dealer's parking lot. Additionally, the contact noticed an abnormal metallic sound coming from under the hood. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 18,500.

My family and I were returning from vacation from Florida to our home state, North Carolina, when our new Tahoe with 5700 miles started to act strangely. We hit bad traffic leaving Florida so there was plenty of stop and go type maneuvers. At one point, the vehicle turned itself off and put itself in neutral while we were thankfully going a slower speed due to traffic. I was able to get off the shoulder near the [XXX] and restart the car. It ran fine after restart until it started making a clanging type noise from the engine bay. We stopped again and checked temperatures and fluids and the clanging stopped. About 30 minutes later the clanging and a guttural noise began to occur from the engine bay and the transmission would not shift, keeping the vehicle at/around 4,000 RPM at 60mph. We were able to get the vehicle to a nearby rest stop. My wife, 3 children, and I were put in harm’s way due to GM’s faulty product and poor quality control. To have your vehicle shut itself off and/or not shift, especially on the interstate, is incredibly dangerous to the occupants of the vehicle as well as the motoring public. It is important to note that the vehicle never displayed any warning lights of any kind before, during, or after the incidents described. Almost two weeks later, Chevrolet (Cooper Chevrolet S.C.) has not even diagnosed the vehicle. They have told be that they will more than likely have to tear the motor apart to figure out the issue(s), confirming that the problem has been replicated by their technicians. The Tahoe is equipped with a 6.2l V8, a motor with well documented issues. The Tahoe is currently located at Cooper Chevrolet in Walterboro North Carolina. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On one morning w/20 something temperature, Tahoe started and immediately shut down. When restarted, multiple malfunction lights were lit: engine, ABS/brake, steering column, traction control, etc. Reached Onstar for advice to see if Tahoe was drive-able, but only got confirmation of system malfunctions and offered roadside assistance but declined since at home and would call back if needed. About an hour later and several restarts, all malfunction lights finally cleared except engine light, which stayed on for another day or so. Tahoe drove okay during engine light on.