2023 Chevrolet Tahoe

I am writing to express my disappointment with how the L87 engine recall was handled on my 2023 Chevrolet Tahoe. I purchased this vehicle for approximately $82,000 and brought it to Kunes Chevrolet in Lake Geneva multiple times for scheduled maintenance. During my first visit after learning of the recall involving potential connecting rod and crankshaft defects, I specifically asked when my vehicle would be inspected and repaired. I was repeatedly told that I would receive additional information in the mail and that I would be contacted when repairs became available. Over the course of several oil change visits, I continued to ask about the recall. Each time, I received essentially the same response. During my most recent visit, I was informed that when the recall procedure became available, the dealership would listen to the engine with a stethoscope and then determine whether the vehicle required repairs or only a switch to a heavier oil viscosity. As a customer who invested $82,000 in a full-size SUV, I found that response extremely disappointing. The recall concerns involve engine components that could potentially lead to catastrophic engine failure. Being told that the solution may simply be listening to the engine and installing thicker oil did not inspire confidence in the long-term reliability of the vehicle. Ultimately, my confidence in both the vehicle and the handling of this recall deteriorated to the point where I no longer felt comfortable taking long trips with my family. I made the difficult decision to trade the vehicle in less than two years after purchase, resulting in an approximately $26,000 financial loss. I believe customers who invested significant amounts of money in these vehicles deserved clearer communication, a more proactive response, and a solution that restored confidence in the product. Unfortunately, my experience left me with serious trust concerns regarding both this recall process and General Motors' customer commitment.

I have a 2023 Chevy Tahoe with 45k miles. Today driving two kids home from our football practice I was driving along at around 40mph and all of a sudden the transmission downshifted and almost locked the rear tires up. If it was winter, wet, or cool, there is no doubt that the tires would have locked up. Check engine light came on, and now the vehicle wont move in reverse and at around 45-50 mph the engine is running at 3,000 rpms. I volunteer to be a youth football coach and always have a car full of children. This isn't normal or safe. P.s. I should've bought the Ford Expedition.

Rear wheels suddenly lock up momentarily during downshift at 30-50 mph (most reproducible 35-40). Transmission in a high gear (8th-10th); any throttle input commanding a downshift can trigger it: as the downshift executes, rear wheels briefly stop, skid with an audible chirp, vehicle jerks violently. Reproducible on demand, multiple times per drive, on video. Highest-speed event ~50 mph, family aboard. NO advance warning: no check engine light, no message, no stored code, no gradual onset. Traction control sometimes activates at the instant of the skid, sometimes not — always reacting to traction already lost, never before. A driver has no opportunity to anticipate or react. THIS IS A LOSS-OF-CONTROL HAZARD. It is especially dangerous in a turn, on wet pavement, or in traffic. Onset May 2026. Pursued repair since, across three shops: an independent, twice (no codes/leaks/abnormal findings; MAF replaced; unresolved; referred to dealer), then a GM dealer 3 days (test drove 34+ miles, no codes, fluid good, all shifts correct; declined recommended control-module recalibration, cause unconfirmed). Lockup recurred within 5 miles of leaving, same day; I returned immediately, asked for a tech ride-along while fresh — did not occur. Next day, a second GM dealer: tech note said fluid was low, though the same RO's inspection passed that fluid and found no leak; no leak ever identified anywhere. Paid $672 for a fluid exchange — unresolved. Days later, same dealer measured 265F on a 30-mile road test and condemned the transmission. Full replacement underway, largely out of pocket. Symptom matches recall 26V-085 (momentary rear wheel lockup, worn control valve, 10-speed/ETRS) covering 2022 models. My 2023 is not included. I am not asserting a diagnosis — no one has established the cause — but I ask ODI to consider whether that campaign should include additional model years. The failed transmission is available for inspection; videos available on request.

While traveling out of town on the highway,we had a sudden loss of power. My vehicle wouldn’t accelerate or shift. My check engine light came on and a message displayed that said something about reduced power. After limping to a dealership while in another city, I managed to wait hours for my husband to pick me and my children up. We waited several days for the dealership to tell us it was the valve body that needed replaced. My vehicle was NOT in the original recall for the valve body, although we experienced the exact same issues that the recalled vehicles experienced. This entire experience was horrifying. Along a stretch of highway that I was unfamiliar with, speed limits of 80mph, and a sudden, complete loss of motor power and speed, this could have someone. I had a vibration while staying at any constant speed for months prior to this, I had taken the vehicle in numerous times but was told the only thing to fix it was a software repair and that wouldn’t take care of the problem entirely. This vibration was and still is so bad that my phone will fall from the magnetic mount if I don’t let off the accelerator or increase acceleration. My vehicle still doesn’t seem to run properly but I am unable to get it to reproduce any issues when at the dealership. Extremely unnerving to travel with my family out of town or state and wonder if my fairly new vehicle will make it.

The contact owns a 2023 Chevrolet Tahoe. The contact stated that while driving at 40 MPH, a warning message advising to reduce acceleration was displayed, the Check Engine warning light illuminated, and the vehicle stalled. The contact was able to pull over safely. The contact stated that the failure was recurrent. The dealer was notified of the failure and diagnosed the vehicle with a valve failure. No further information was available. The manufacturer was notified of the failure. The failure mileage was approximately 57,000.

The contact owns a 2023 Chevrolet Tahoe. The contact stated that while driving at 75 MPH, the vehicle shut off without warning. Due to the failure, the contact used excessive force to steer the vehicle off to the shoulder of the highway where the vehicle was then towed to a dealer. After the vehicle remained in the dealer's possession for over a week, the vehicle was diagnosed with an engine failure. The contact was then informed that the vehicle was placed under recall NHTSA Campaign Number: 25V274000 (Engine) and that the engine would be replaced. Despite the engine repair, the contact stated that an abnormal, rattling sound would emit from the vehicle upon start of the engine. In addition, the contact stated that the vehicle would violently jerk upon depression of the accelerator pedal while at a complete stop. The failure started intermittently; however, the contact stated that overtime the failure became more persistent. The vehicle was taken to the dealer where they claimed that the transmission was four quarts low on transmission fluid; they then informed the contact that they could not guarantee that remedy would repair the failure. The contact stated that failure improved; however, she would still experience a slight hesitation upon depression of the accelerator pedal. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 39,000.

Engine stopped while driving 70 mph down the highway and the car shifted into neutral. Had to cost to side of the road. Took car into dealership and even though the car was certified safe drive and the engine had no issues 5 months ago, I was told the engine was now locking up. The engine failed despite using the higher viscosity oil that chevy recommended. These greedy cunts at chevy placed me and my family's lives in danger to save a buck; they knew that the engines would fail and instead of replacing the engines, they put thicker oil in the cars to hopefully get the cars past warranty.

Transmission has had a failure to shift problem on several occasions resulting in deceleration and a decreased ability to accelerate. This has occurred on most occasions at highway speeds while passing a vehicle causing a very unsafe condition. Dealer has evaluated and determined the transmission valve body is defective and needs replaced. Upon researching the problem, many similar GM vehicles are experiencing the same issue

The engine randomly shut off while driving down the interstate and wouldn’t start back up. The car had the recall “remedy” done to it. Inspection and thicker oil. The only warning I got was to restart the engine after it shut off. My safety was compromised by breaking down on a main interstate coming through Memphis with no emergency lane to pull over in.

At less than 50,000 miles, my alternator went out and had to be replaced, causing the battery to need to be replaced also. Now, at only 51,000 miles, my transmission is having problems and causing the vehicle to jerk when shifting. This vehicle has had regular maintenance performed by a combination of dealers and certified service centers since it was purchased brand new. I have never had this much trouble with a vehicle and am very concerned about it's overall safety and integrity, given the severity of the problems for something that is not old and does not have high mileage.