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2012 Chevrolet Tahoe

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Chevrolet Tahoe do not stand out strongly from the model-year median of 246.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

123 reports with mileage · 55 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports1 fire reports5 injury reports

Structure complaints

37 reports
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120,000 miles · Jun 4, 2020
Structure

I NOTICED THAT MY DASH CRACKED IN TWO PLACES. MY TAHOE IS ALWAYS PARKED IN THE GARAGE AND NOT FROM SUN DAMAGE. I PURCHASED NEW, AND HAD TO TAKE IT BACK TO FIX THE DASH BECAUSE IT WASN'T ALIGNED CORRECTLY. *TR

NHTSA ODI #11327312

Mileage unknown · Apr 18, 2020
Structure

MY VEHICLE HAS SEVERAL SIGNIFICANT CRACKS AND BREAKAGE IN THE DASH. I AM VERY CONCERNED ABOUT THE EFFECT THIS WILL HAVE ON THE AIRBAGS IN THE EVENT THEY ARE DEPLOYED. IT ALSO CONCERNS ME THAT THE BROKEN DASH COULD DO MORE HARM TO DRIVER AND OR PASSENGER IN AN ACCIDENT. *TR

NHTSA ODI #11321522

116,000 miles · Feb 9, 2020
Air BagsStructureUnknown Or Other

APPROXIMATELY 6 MONTHS AGO THE DASH ON THE PASSENGER SIDE STARTED TO CRACK IN MY 2012 CHEVY TAHOE. IT HAS ALWAYS BEEN IN A HEATED GARAGE AND OUT OF THE SUNLIGHT. ON DECEMBER 1, 2015 IS THE DATE I PURCHASED THE VEHICLE AND THE DEALER TALKED ME INTO PUTTING A NANO TECHNOLOGY COATING ON THE ENTIRE VEHICLE TO KEEP IT IN LIKE NEW C…

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APPROXIMATELY 6 MONTHS AGO THE DASH ON THE PASSENGER SIDE STARTED TO CRACK IN MY 2012 CHEVY TAHOE. IT HAS ALWAYS BEEN IN A HEATED GARAGE AND OUT OF THE SUNLIGHT. ON DECEMBER 1, 2015 IS THE DATE I PURCHASED THE VEHICLE AND THE DEALER TALKED ME INTO PUTTING A NANO TECHNOLOGY COATING ON THE ENTIRE VEHICLE TO KEEP IT IN LIKE NEW CONDITION, WHICH COST ME $899. I TOOK IT TO THE DEALERSHIP AND SHOWED THEM AND THEY WERE GOING TO LET ME KNOW IF ABRA WOULD FIX IT, HOWEVER, AFTER 2 MONTHS STILL NO RESPONSE FROM THE DEALERSHIP AND I CONTACTED THEM AGAIN YESTERDAY. THE OTHER THING IS THE DRIVER SIDE DOOR HANDLE HAS CRACKED UNDERNEATH AND SO WHEN YOU CLOSE THE DOOR IT FEELS LIKE YOU ARE GOING TO PULL THE DOOR VINYL RIGHT OFF. I HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN BEFORE.

NHTSA ODI #11308028

69,000 miles · Mar 25, 2019
Structure

TL* THE CONTACT OWNS A 2012 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ALONG THE PASSENGER SIDE AIR BAG HOUSING. THE AIR BAG WAS NOT VISIBLE. PAUL MASSE CHEVROLET (LOCATED AT 1111 TAUNTON AVE, EAST PROVIDENCE, RI 02914, (401) 680-1261) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIR…

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TL* THE CONTACT OWNS A 2012 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ALONG THE PASSENGER SIDE AIR BAG HOUSING. THE AIR BAG WAS NOT VISIBLE. PAUL MASSE CHEVROLET (LOCATED AT 1111 TAUNTON AVE, EAST PROVIDENCE, RI 02914, (401) 680-1261) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

NHTSA ODI #11191382

56,000 miles · Sep 13, 2018
Air BagsStructureUnknown Or Other

DASH IS CRACKED OVER INSTRUMENT PANEL, AND 2 SPOTS OVER THE PASSENGER SIDE AIRBAG. THE CRACKS GET BIGGER EVERYDAY AND MAKES THE DASH RATTLE. BOUGHT IN 2016 AND THE CRACKS JUST KEEP GETTING WORSE. ALONG WITH THE DRIVERS SIDE DOOR HANDLE THAT CRACKED INSIDE.

NHTSA ODI #11129390

90,000 miles · Jul 16, 2018
Structure

TL* THE CONTACT OWNS A 2012 CHEVROLET TAHOE. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL POPPING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE CONTACT MENTIONED THAT HE OWNED THE VEHICLE FOR LESS THAN A MONTH WHEN THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED T…

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TL* THE CONTACT OWNS A 2012 CHEVROLET TAHOE. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL POPPING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE CONTACT MENTIONED THAT HE OWNED THE VEHICLE FOR LESS THAN A MONTH WHEN THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRAME OF THE VEHICLE WAS FAULTY AND THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILALBLE.

NHTSA ODI #11111736

75,474 miles · Nov 12, 2017
Air BagsStructureUnknown Or Other

THIS WEEK THE TEMPERATURE FLUCTUATED DRASTICALLY. MY TAHOE WAS IN THE GARAGE FOR 2 SOLID DAYS. I PULLED IT OUT THE NEXT TWO DAYS AND DROVE TO WORK LIKE ANY NORMAL DAY BUT THE TEMPERATURES WERE COLD IN THE MORNINGS AND WARMED UP THROUGH THE DAY. TODAY WE PULLED THE TAHOE OUT OF THE GARAGE, GOT IN TO GO TO CHURCH AND NOTICED THAT…

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THIS WEEK THE TEMPERATURE FLUCTUATED DRASTICALLY. MY TAHOE WAS IN THE GARAGE FOR 2 SOLID DAYS. I PULLED IT OUT THE NEXT TWO DAYS AND DROVE TO WORK LIKE ANY NORMAL DAY BUT THE TEMPERATURES WERE COLD IN THE MORNINGS AND WARMED UP THROUGH THE DAY. TODAY WE PULLED THE TAHOE OUT OF THE GARAGE, GOT IN TO GO TO CHURCH AND NOTICED THAT THE DASH HAD CRACKED IN THE UPPER CORNER OF THE AIRBAG COMPARTMENT TOWARDS THE AIR VENT. I AM VERY CONCERNED THAT SHOULD I BE IN AN ACCIDENT AND THE AIRBAG DEPLOY, THAT SHARDS OF PLASTIC WOULD BREAK AND BE IMPELLED THROUGH THE VEHICLE POSSIBLE HARMING MY FAMILY.

NHTSA ODI #11045508

41,000 miles · Aug 14, 2017
Structure

THE DASHBOARD HAS CRACKED RIGHT BESIDE THE AIRBAG. THIS IS A SAFETY HAZARD IN MY EYES.

NHTSA ODI #11014977

33,429 miles · Jun 16, 2017
Structure

TL* THE CONTACT OWNS A 2012 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD PREMATURELY CRACKED AND WAS DETERIORATED FROM THE INSTRUMENT PANEL GAUGES TO THE CENTER OF THE DASHBOARD. THE CONTACT WAS UNABLE TO DETERMINE IF THE FAILURE COULD AFFECT ANY COMPONENTS NEAR THE FRONT OF THE DASHBOARD. THE DEALER (LAKESIDE CHEVROLE…

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TL* THE CONTACT OWNS A 2012 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD PREMATURELY CRACKED AND WAS DETERIORATED FROM THE INSTRUMENT PANEL GAUGES TO THE CENTER OF THE DASHBOARD. THE CONTACT WAS UNABLE TO DETERMINE IF THE FAILURE COULD AFFECT ANY COMPONENTS NEAR THE FRONT OF THE DASHBOARD. THE DEALER (LAKESIDE CHEVROLET, 2005 S GOLIAD ST, ROCKWALL, TX 75087, (972) 961-7103) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING ON THE MANUFACTURER TO PROVIDE A SOLUTION. THE DEALER INDICATED THAT THE DASHBOARD NEEDED TO BE REPLACED THERE WAS NO CAMPAIGN TO PROVIDE A REMEDY FROM THE MANUFACTURER THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 07/27/17*LJ *TR

NHTSA ODI #10995565

76,000 miles · Jun 13, 2017
Air BagsStructureUnknown Or Other

AFTER 5 YEARS OF GARAGE KEPT VEHICLE, PURCHASED A NEW CAR TO BE KEPT IN GARAGE, ONLY 2 DAYS OF HAVING THIS SUV OUTSIDE THE DASH CRACKS,VERY DISAPPOINTED ON GM CUSTOMER SERVICE I HAVE 6 YR 100000 MILE BUMPER TO BUMPER WARRANTY. I WORRY ABOUT WHERE THE CRACK IS RIGHT BY THE PASSENGER IN DASH AIRBAG

NHTSA ODI #10995012

Official recalls

3

21V051000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.

21V054000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

14V827000 · Electrical System:ignition

Dec 30, 2014

General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

Consequence & remedy

Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.