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2011 Chevrolet Tahoe

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Chevrolet Tahoe do not stand out strongly from the model-year median of 246.

About this comparison →

When problems were reported

Mileage at the reported incident

274 reports with mileage · 172 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 185 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 81 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports2 fire reports3 injury reports

What owners actually said

446 reports
Mileage unknown · Nov 21, 2015
Unknown Or Other

MY 2011 TAHOE HAS YET ANOTHER CRACK IN THE DASH. THE FIRST TIME IT WAS CHANGED BECAUSE I HAVE LESS THAN 30000 MILES ON THE TRUCK. NOW I HAVE 60000 AND IT HAS CRACKED AGAIN. THIS TIME THEY ARE TELLING ME I NEED TO PAY AT 250 OF THE COST OF REPAIR! NO SIR! I'M DOING NOTHING TO MY VEHICLE TO MAKE THIS HAPPEN AND I DON'T FEEL I SHOU…

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MY 2011 TAHOE HAS YET ANOTHER CRACK IN THE DASH. THE FIRST TIME IT WAS CHANGED BECAUSE I HAVE LESS THAN 30000 MILES ON THE TRUCK. NOW I HAVE 60000 AND IT HAS CRACKED AGAIN. THIS TIME THEY ARE TELLING ME I NEED TO PAY AT 250 OF THE COST OF REPAIR! NO SIR! I'M DOING NOTHING TO MY VEHICLE TO MAKE THIS HAPPEN AND I DON'T FEEL I SHOULD BE RESPONSIBLE FOR HAVING TO CHANGE IT YET AGAIN. THIS IS NOT FAR! I USED TO LOVE CHEVY BUT NOW I'M NOT SO SURE!

NHTSA ODI #10795251

Mileage unknown · Nov 16, 2015
Air BagsUnknown Or Other

THE DASH BOARD HAS CRACKED AT SEVERAL PLACES, INCLUDING WHERE THE PASSENGER SIDE AIR BAGS IT HAPPENED SOMETIME IN SEPT'2015, EVEN THOUGH THE TAHOE ALWAYS IS PARKED IN SHADE (UNDER THE PORTE COCHERE) OR IN THE GARAGE. I HAVE CALLED GMAC AND THE DEALER SEVERAL TIMES I HAVE BEEN ASKED TO PAY OUT OF POCKET $800 FOR A MANUFACTURING…

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THE DASH BOARD HAS CRACKED AT SEVERAL PLACES, INCLUDING WHERE THE PASSENGER SIDE AIR BAGS IT HAPPENED SOMETIME IN SEPT'2015, EVEN THOUGH THE TAHOE ALWAYS IS PARKED IN SHADE (UNDER THE PORTE COCHERE) OR IN THE GARAGE. I HAVE CALLED GMAC AND THE DEALER SEVERAL TIMES I HAVE BEEN ASKED TO PAY OUT OF POCKET $800 FOR A MANUFACTURING DEFECT AS THIS IS A COMMON COMPLAINT, ON CHEVY DASHBOARDS.

NHTSA ODI #10790602

36,700 miles · Oct 28, 2015
Air BagsUnknown Or Other

THREE DASH BOARD CRACKS APPEARED ON THE DASH OVERNIGHT. ONE CRACK NEAR DRIVERS DASH AREA UNDER WINDSHIELD, TWO OTHERS ON PASSENGER SIDE OF DASH BY THE AIRBAG. CONCERNED THIS COULD CAUSE ISSUES WITH AIRBAG DEPLOYMENT OR CAUSE PROPER OPERATION ISSUES. THIS TAHOE WAS PERFECTLY FINE, CAME OUT TO CAR OVERNIGHT AND NOTICED THE CRACKS.

NHTSA ODI #10786658

31,000 miles · Oct 24, 2015
Air Bags

DASH HAS CRACKED AROUND PASSENGER AIR BAG . IF AIRBAG IS DEPLOYED COULD SEND PIECES INTO PASSENGER. SEEMS IS A COMMON PROBLEM .

NHTSA ODI #10785822

47,000 miles · Oct 19, 2015
Unknown Or OtherFire

WE HAD THE OIL CHANGED AT A LUBE SHOP IN MARBLE FALLS TEXAS AND THE PERSON THAT CHANGED THE OIL TOLD US THE TRANSMISSION DIP STICK TUBE WAS LOOSE SO HE COULDN'T CHECK THE TRANSMISSION FLUID. WE LEFT THE LUBE SHOP AND WAS DRIVING DOWN 1431 IN MARBLE FALLS WHEN A GENTLEMAN STOPPED US AND TOLD US THE TAHOE WAS ON FIRE. WE POPPED TH…

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WE HAD THE OIL CHANGED AT A LUBE SHOP IN MARBLE FALLS TEXAS AND THE PERSON THAT CHANGED THE OIL TOLD US THE TRANSMISSION DIP STICK TUBE WAS LOOSE SO HE COULDN'T CHECK THE TRANSMISSION FLUID. WE LEFT THE LUBE SHOP AND WAS DRIVING DOWN 1431 IN MARBLE FALLS WHEN A GENTLEMAN STOPPED US AND TOLD US THE TAHOE WAS ON FIRE. WE POPPED THE HOOD AND INDEED THERE WERE FLAMES IN THE LOWER PART OF THE ENGINE COMPARTMENT. WE CALLED THE POLICE AND FIRE DEPARTMENT AND THEY CAME TO OUR CALL WITHIN 10 MINUTES. IN RESEARCHING THE PROBLEM I SAW THAT THERE IS A RECALL ON THE TUBES BUT MY ISSUE IS THAT WE WERE NEVER NOTIFIED OF THE RECALL AND THE WAY THE RECALL IS WRITTEN DOES NOT CONSIDER FIRE FROM THE TRANSMISSION FLUID. THIS HAPPENED ON 10/13/2015.

NHTSA ODI #10783314

Mileage unknown · Oct 10, 2015
Seats

WE TOOK OUR TAHOE INTO THE DEALERSHIP TO HAVE THE SECOND ROW HEADRESTS REMOVED BECAUSE THEY WERE CAUSING THE CAR SEATS FOR OUR TWINS TO NOT SET BACK AND FLUSH AGAINST THE BACK OF THE SEAT. SO NOT ONLY DOES IT CAUSE THE CAR SEAT TO SIT UP MORE VERTICAL BUT ALSO A SAFETY CONCERN BECAUSE THE CAR SEAT CANNOT BE AS SECURELY FASTENED…

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WE TOOK OUR TAHOE INTO THE DEALERSHIP TO HAVE THE SECOND ROW HEADRESTS REMOVED BECAUSE THEY WERE CAUSING THE CAR SEATS FOR OUR TWINS TO NOT SET BACK AND FLUSH AGAINST THE BACK OF THE SEAT. SO NOT ONLY DOES IT CAUSE THE CAR SEAT TO SIT UP MORE VERTICAL BUT ALSO A SAFETY CONCERN BECAUSE THE CAR SEAT CANNOT BE AS SECURELY FASTENED. THE DEALERSHIP AND LATER CUSTOMER CARE AT CORPORATE CHEVROLET SAID THAT THEY CANNOT REMOVE THOSE HEADRESTS FOR US BECAUSE OF A SAFETY CONCERN TO AN ADULT PASSENGER IN THOSE SEATS WITHOUT A HEADREST. I TRIED TO EXPLAIN THAT AN ADULT WILL NOT BE SITTING THERE BECAUSE THE CAR SEATS ARE THERE. AND CONFIRMED THAT THEY WERE OK WITH A SAFETY CONCERN FOR KIDS IN CAR SEATS THAT IS HAPPENING, BUT NOT FOR AN ADULT THAT MIGHT HAPPEN.

NHTSA ODI #10781200

64,000 miles · Oct 8, 2015
Unknown Or Other

I HAVE TWO CRACKS IN THE DASHBOARD THAT MAKES THE DASHBOARD FLOP, AND I'M WORRIED IT MAY AFFECT THE AIRBAGS. I AM THE ORIGINAL OWNER, THE TRUCK HAS NEVER BEEN IN A WRECK, NEVER PLACE ANY ITEMS ON THE DASH, AND I USE A VISOR TO PROTECT THE DASH DURING WORK, AND THE TRUCK IS GARAGED WHEN I'M AT HOME. THE DEALER SAID IT WILL COST…

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I HAVE TWO CRACKS IN THE DASHBOARD THAT MAKES THE DASHBOARD FLOP, AND I'M WORRIED IT MAY AFFECT THE AIRBAGS. I AM THE ORIGINAL OWNER, THE TRUCK HAS NEVER BEEN IN A WRECK, NEVER PLACE ANY ITEMS ON THE DASH, AND I USE A VISOR TO PROTECT THE DASH DURING WORK, AND THE TRUCK IS GARAGED WHEN I'M AT HOME. THE DEALER SAID IT WILL COST APPROX. $1,000 TO REPLACE! WHY WOULD I REPLACE A DEFECTIVE DASH? THIS SHOULD BE A RECALL!

NHTSA ODI #10780848

Mileage unknown · Oct 8, 2015
Structure

THE DASH CRACKED ON PASSENGER SIDE. NO WARNING SIGNS OF IT HAPPENING AND SHARP. CAR WAS NOT RUNNING AT THE TIME IT CRACKED.MY VEHICLE ONLY HAD 46,000 MILES AT THE TIME.

NHTSA ODI #10780812

30,000 miles · Oct 7, 2015
Structure

PLASTIC DASHBOARD IS CRACKING AND CREATING POTENTIAL PROJECTILE PIECES OF SHARP PLASTIC IN CASE OF IMPACT. CRACKING NEAR THE PASSENGER SIDE AIRBAG AND NEAR THE DRIVER SIDE INSTRUMENT CLUSTER. CRACKS JUST SHOWED UP, THERE WAS NOTHING VISIBLE BEFORE THEM AND SUDDENLY THEY ARE THERE.

NHTSA ODI #10780539

100,000 miles · Sep 19, 2015
Structure

NOTICED MAJOR CRACK ON DASHBOARD BOTH ON PASSENGER AND DRIVER SIDE. THIS JUST APPPEARED CAR WAS PARKED FOR THE NIGHT WENT OUT IN THE MORNING AND NOTICED THE CRACK. THE CAR HAS NOT BEEN INVOLVED IN ANY ACCIDENTS OR ABUSED. THIS IS A CAR THAT HAD BEEN KEPT VERY CLEAN BOTH INTERIOR AND EXTERIOR.

NHTSA ODI #10765270

Official recalls

5

21V050000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

21V054000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

14V827000 · Electrical System:ignition

Dec 30, 2014

General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

Consequence & remedy

Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.

11V339000 · Steering:linkages

Jun 28, 2011

GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.

Consequence & remedy

Consequence: THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.

Remedy: GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.

11V007000 · Suspension:rear:axle:spindle

Jan 6, 2011

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.

Consequence & remedy

Consequence: THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.

Remedy: DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.