NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
284 reports46,700 miles · Mar 23, 2016
Structure
TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE CONTACT STATED THAT THERE WAS PREMATURE DETERIORATION ON THE INTERIOR DOOR HANDLES OF THE FRONT DRIVER AND PASSENGER SIDE DOORS. THE CONTACT STATED THAT THE HANDLES WERE FRAYING WITH SHARP EDGES. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE TWO FRONT INTERIOR DOOR…
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TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE CONTACT STATED THAT THERE WAS PREMATURE DETERIORATION ON THE INTERIOR DOOR HANDLES OF THE FRONT DRIVER AND PASSENGER SIDE DOORS. THE CONTACT STATED THAT THE HANDLES WERE FRAYING WITH SHARP EDGES. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE TWO FRONT INTERIOR DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA10004 (LATCHES/LOCKS/LINKAGE, STRUCTURE). THE FAILURE MILEAGE WAS 46,700.
NHTSA ODI #10851220
72,000 miles · Mar 17, 2016
EngineCrash
STARTED WITH A #4 MISFIRE AND NO ENGINE POWER AND DEALER SAID TRUCK WAS FINE. FINALLY AFTER 4 CYLINDER MISFIRING, DEALER AGREED TRUCK HAD AN ISSUE AND IS NOW SAYING I NEED A VALVE JOB DONE FOR # 1800.00 BUT IT LOOKS LIKE I SHOULD TELL THEM THAT ITS THE LIFTERS.. 74,000 ON MY 2007 TAHOE FOR A 25,000.00 TRUCK NOT ONLY THAT BUT TH…
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STARTED WITH A #4 MISFIRE AND NO ENGINE POWER AND DEALER SAID TRUCK WAS FINE. FINALLY AFTER 4 CYLINDER MISFIRING, DEALER AGREED TRUCK HAD AN ISSUE AND IS NOW SAYING I NEED A VALVE JOB DONE FOR # 1800.00 BUT IT LOOKS LIKE I SHOULD TELL THEM THAT ITS THE LIFTERS.. 74,000 ON MY 2007 TAHOE FOR A 25,000.00 TRUCK NOT ONLY THAT BUT THEY ARE SAYING IF THAT DON'T FIX IT THEN I NEED TO PAY 3500.00 FOR A CAM SHAFT. ITS RUNNING BUT CHECK ENGINE LIGHT STAYS ON.
NHTSA ODI #10850201
Mileage unknown · Mar 16, 2016
Structure
DASHBOARD CRAKED FROM ONE END OF THE PASSENGER SIDE TO THE OTHER END OF THE DRIVERS SIDE. ITS BEING GOING ON OVER TIME, I CAN ONLY THINK IT HAPPENED WHEN IS STATIONARY. HOWEVER, IT MIGHT OF CRACKED WHEN DRIVING ASWELL.
NHTSA ODI #10850111
124,000 miles · Mar 13, 2016
Structure
I OWN A 2009 CHEVROLET TAHOE THAT THE DASH BOARD ALL OF A SUDDEN BEGAN SHOWING CRACKS, WITHIN A PEROID OF 3 MONTHS AFTER NOTICING, THESE CRACKS HAVE TRAVELED UP THE DASH BOARD ABOVE INSTRUMENT PANEL, AND AT PASSENGER SIDE AIR BAG COVER. EVENTUALLY THE DASH WILL FALL COMPLETELY IN. I AM CONCERNED THAT IF THE PASSENGER AIR BAG IS …
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I OWN A 2009 CHEVROLET TAHOE THAT THE DASH BOARD ALL OF A SUDDEN BEGAN SHOWING CRACKS, WITHIN A PEROID OF 3 MONTHS AFTER NOTICING, THESE CRACKS HAVE TRAVELED UP THE DASH BOARD ABOVE INSTRUMENT PANEL, AND AT PASSENGER SIDE AIR BAG COVER. EVENTUALLY THE DASH WILL FALL COMPLETELY IN. I AM CONCERNED THAT IF THE PASSENGER AIR BAG IS DEPLOYED, THE DASH IS SO BRITAL THAT FRAGMENTS OF THE DASH WILL CAUSE SEVERE CUTS, AND BODILY HARM WITH THE POSSIBILTY OF DEATH.
NHTSA ODI #10846344
89,000 miles · Mar 8, 2016
Air BagsStructure
MY 2009 CHEVROLET TAHOE HAS DEVELOPED NUMEROUS CRACKS IN THE DASHBOARD INCLUDING AROUND THE PASSENGER AIRBAG. MY BIGGEST CONCERN IS THAT IS I GET INTO AN ACCIDENT, ARE PIECES OF THE DASH GOING TO BE SHOT AT/INTO PASSENGER AND/OR DRIVER/ I HAVE TRIED TO GET GM/CHEVROLET TO REPLACE AND THEIR OPTION WAS FOR ME TO SPEND $800 TO REPL…
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MY 2009 CHEVROLET TAHOE HAS DEVELOPED NUMEROUS CRACKS IN THE DASHBOARD INCLUDING AROUND THE PASSENGER AIRBAG. MY BIGGEST CONCERN IS THAT IS I GET INTO AN ACCIDENT, ARE PIECES OF THE DASH GOING TO BE SHOT AT/INTO PASSENGER AND/OR DRIVER/ I HAVE TRIED TO GET GM/CHEVROLET TO REPLACE AND THEIR OPTION WAS FOR ME TO SPEND $800 TO REPLACE THEIR DASHBOARD THAT HAS MATERIAL DEFECTS. THAT DOES NOT SEEM ACCEPTABLE AND I AM SURE IS NOT PRACTICAL CONSIDERING I HAVE READ THERE ARE THOUSANDS OF PEOPLE WITH THE SAME ISSUE. CAN THE NHTSA HELP?
NHTSA ODI #10845530
90,000 miles · Feb 28, 2016
Unknown Or Other
DASH HAS STARTED CRACKING MORE STARTED ON TOP BY GAUGES AND NOW HAS ANOTHER CRACK BY AIRBAG ON PASS SIDE. CALLED DEALERSHIP SAID ITS OUT OF WARRANTY GM WONT COVER IT, ALTHOUGH ITS MANUFACTURED DEFECT.
NHTSA ODI #10838866
67,000 miles · Feb 27, 2016
Unknown Or Other
THE DASHBOARD OF MY 2009 CHEVROLET TAHOE IS CRACKED IN THE PASSENGER SIDE WHERE THE AIRBAG IS LOCATED. I SEE MANY CHEVY TAHOE OWNERS WITH THE SAME ISSUE BUT THERE IS NO RECALL YET AND IT SEEMS THAT THIS PROBLEM COULD NOT ONLY GET WORST BUT POTENTIALLY DANGEROUS BASED ON THE LOCATION OF THE CRACK.
NHTSA ODI #10838750
110,000 miles · Feb 12, 2016
Structure
TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD HAD SEVERE FRACTURES ON THE FRONT PASSENGER SIDE AIR BAG AREA. THE FRACTURE EXTENDED AND CAUSED THE DASHBOARD TO SEPARATE FROM THE BASE, EXPOSING THE FRONT PASSENGER SIDE AIR BAG. THE MANUFACTURER STATED THAT THE DASHBOARD FAILURE WAS NOT RECALLED…
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TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD HAD SEVERE FRACTURES ON THE FRONT PASSENGER SIDE AIR BAG AREA. THE FRACTURE EXTENDED AND CAUSED THE DASHBOARD TO SEPARATE FROM THE BASE, EXPOSING THE FRONT PASSENGER SIDE AIR BAG. THE MANUFACTURER STATED THAT THE DASHBOARD FAILURE WAS NOT RECALLED. THE DASHBOARD WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. UPDATED 04/14/16*LJ
NHTSA ODI #10825846
100,000 miles · Feb 4, 2016
Unknown Or Other
THE DASHBOARD ON MY 2009 TAHOE CRACKED JUST TO THE LEFT OF THE AIRBAG ON THE PASSENGER SIDE AND THEN SEVERAL MONTHS LATER CRACKED ABOVE THE GAUGE CLUSTER. I CONTACTED GM, ALONG WITH MANY OTHER OWNERS WITH THIS ISSUE, AS I AM CONCERNED ABOUT THE SAFETY - SINCE IT WAS SO CLOSE TO THE AIR BAG.
NHTSA ODI #10824365
Mileage unknown · Feb 3, 2016
Unknown Or Other
THE DASHBOARD IS CRACKED IN TWO PLACES .
NHTSA ODI #10824113
Official recalls
5Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
May 6, 2009
GM IS RECALLING 27,188 MY 2009 CADILLAC ESCALADE, ESCALADE HYBRID, ESCALADE ESV, AND ESCALADE EXT; CHEVROLET AVALANCHE, SUBURBAN, TAHOE, TAHOE HYBRID, AND COLORADO; AND GMC YUKON, YUKON HYBRID, YUKON XL, AND CANYON VEHICLES. THE FUEL SYSTEM CONTROL MODULES MAY HAVE A CONDITION IN WHICH AN ADHESIVE SEPARATION OF THE ROOM TEMPERATURE VULCANIZING (RTV) SEAL BETWEEN THE SEAL AND THE HOUSING MAY ALLOW WATER TO SEEP INTO THE MODULE.
Consequence & remedy
Consequence: WATER IN THE MODULE COULD CAUSE A SHORT OR OPEN CIRCUIT, ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, SETTING OF DIAGNOSTIC TROUBLE CODES OR THE ENGINE MAY BE HARD TO START, MAY NOT START OR MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A NEW FUEL SYSTEM CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 18, 2009. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗