NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
9 reportsClear category filterMileage unknown · May 4, 2022
Power TrainService BrakesSteering
I purchased the gm sts2 software and program my truck and now I have no brakes, have all lights on with calibration and rams problem I’m sure that the calibration they provided to me, costed this problem and none off the lights are turning off, the truck lost brakes I have to stand on the paddle to stop the truck. Now I have no …
Read full complaint
I purchased the gm sts2 software and program my truck and now I have no brakes, have all lights on with calibration and rams problem I’m sure that the calibration they provided to me, costed this problem and none off the lights are turning off, the truck lost brakes I have to stand on the paddle to stop the truck. Now I have no choice to send it the GM for there mistake. I spoke to acdelco sts2 rep. And he couldn’t figure out the problem. And the hybrid system issue also. Both front air bag impact sensors cracks in the middle turns the light on. That’s been a fault with all gm trucks. They need to update this problem.
NHTSA ODI #11463301
1,750,000 miles · Apr 14, 2020
Electronic Stability Control (esc)Fuel/propulsion SystemService Brakes
ON 7 OCCASIONS (AFTER 3 THEY RESET THE CODE, THEN A MONTH LATER I BROUGHT MY VEHICLE IN OF THEY HAD VEHICLE FOR 30 DAYS OF WHICH PUT IN 3 PARTS. AFTER 800 AT DEALERSHIP THEY CANCELLED REMAINING WARRANTY WITH AGREEMENT FOR ME TO AFFORD PAYMENT TO FIX EXCEPT IT KEPT HAPPENING. WHILE DRIVING 2009 TAHOE DRIVING APPROACHED CORNER AN…
Read full complaint
ON 7 OCCASIONS (AFTER 3 THEY RESET THE CODE, THEN A MONTH LATER I BROUGHT MY VEHICLE IN OF THEY HAD VEHICLE FOR 30 DAYS OF WHICH PUT IN 3 PARTS. AFTER 800 AT DEALERSHIP THEY CANCELLED REMAINING WARRANTY WITH AGREEMENT FOR ME TO AFFORD PAYMENT TO FIX EXCEPT IT KEPT HAPPENING. WHILE DRIVING 2009 TAHOE DRIVING APPROACHED CORNER AND BRAKE SYSTEM FAILED. WAS ABLE TO COAST TO A STOP. SHUT OFF VEHICLE AND RESTARTED VEHICLE AND IT STARTED TO WORK FINE. IT WILL NOT FIX WHILE DRIVING AND IT IS AN EXTREME SAFETY HAZARD. VEHICLE ACCELERATION HAS DELAY OR LACK OF POWER WHEN ACCELERATING. WHEN ATTEMPTING TO BRAKE, VEHICLE CONTINUES TO INCREASE MOMENTUM FOR BRIEF MOMENTS. I'VE HAD THE VEHICLE BACK FOR 2 MONTHS AND PROBLEM WITH BRAKE FAILURE AND ACCELERATION HESITATION/IN FLUCTUATIONS HAS HAPPENED AND CONTINUES TO HAPPEN. BY PHONE AGREEMENT TALKING WITH DEALERSHIP WHERE VEHICLE WAS PURCHASED, WAS GOING TO RETURN VEHICLE TODAY BUT THE OWNER BILL NETTLETON REFUSED. I NEED THIS VEHICLE SAFE SO I CAN DRIVE IT OR SELL IT.
NHTSA ODI #11321125
135,000 miles · Feb 15, 2020
Electrical SystemFuel/propulsion SystemService BrakesCrashInjury
KEEPS LOOSING POWER AND STAKING WHILE DRIVING THE BRAKES CALIPERS ARE MALFUNCTIONING THE FUEL CONTROL MODULE IS BEING EFFECTIVE SEE THERE WAS A SAFETY RECALL ON THIS BUT MY VEHICLE IS LISTED DMFOR MAKE AND MODEL BUT NOT VIN BUT IT'S EFFECTIVE
NHTSA ODI #11309443
111,000 miles · Nov 2, 2017
Air BagsElectronic Stability Control (esc)Service Brakes
TAKATA RECALL HAS A RECALL ON MY VEHICLE AIRBAGS. WHEN I HIT A POTHOLE ON CITY STREET AIRBAG CAME OUT, BRAKES LOCKED UP AND STABILIZATION AND TRACTION CONTROLSERVICE LIGHTS CAME ON. HAD TO CALL FOR A TOW TRUCK..
NHTSA ODI #11042566
48,793 miles · Jul 7, 2015
Service BrakesWheels
ON JUNE 16, 2015, I SLOWED TO GET OFF A HIGHWAY IN MAINE AND IMMEDIATELY NOTICED THAT THE BRAKES WERE NOT SLOWING PROPERLY. SOON AFTER I HEARD A CLUCKING NOISE AND THOUGHT I RAN OVER SOMETHING THAT SOUNDED LIKE METAL. I CHECKED BUT SAW NOTHING, BUT I NOTICED THAT THE BRAKES LOOKED VERY BLUE LIKE THEY HAD BEEN RUNNING HOT. A SH…
Read full complaint
ON JUNE 16, 2015, I SLOWED TO GET OFF A HIGHWAY IN MAINE AND IMMEDIATELY NOTICED THAT THE BRAKES WERE NOT SLOWING PROPERLY. SOON AFTER I HEARD A CLUCKING NOISE AND THOUGHT I RAN OVER SOMETHING THAT SOUNDED LIKE METAL. I CHECKED BUT SAW NOTHING, BUT I NOTICED THAT THE BRAKES LOOKED VERY BLUE LIKE THEY HAD BEEN RUNNING HOT. A SHORT DISTANCE DOWN THE ROAD THE SOUND GOT WORSE. I CONTACTED A CHEVROLET DEALER. FORTUNATELY THEY WERE ABLE TO ACCOMMODATE ME THE NEXT MORNING. I DID NOT USE MY CAR FOR THE REST OF THAT DAY. UPON INSPECTION OF THE FRONT NOISE THEY SHOWED ME THAT THE RIGHT FRONT WHEEL WAS ABOUT TO FALL OFF AND THE LEFT FRONT WAS GRINDING AND READY TO FAIL. THE ROTORS HAD TO BE REPLACED DUE TO THE HIGH HEAT, AND BLUING WAS CAUSING CHIPPING OFF AND BRAKE FAILURE. I SHOULD MENTION THAT THIS 2009 VEHICLE ONLY HAD 48,793 MILES ON IT, AT THE TIME OF THE FAILURE. THE BEST PART IS THAT THE VEHICLE HAD A FULL INSPECTION ONE WEEK PRIOR TO THE FAILURE. SO, THE END RESULT WAS THAT BOTH FRONT WHEEL HUB BEARING ASSEMBLIES HAD TO BE REPLACED, ALONG WITH THE BOTH FRONT ROTORS, BRAKES AND CALIBERS. THE DEALER TRIED TO TELL ME THAT THE CALIBERS WERE STILL GOOD, HOWEVER I HAD THEM REPLACED BECAUSE THEY WERE ALSO OVERHEATED. ANYONE WHO KNOWS MECHANICS SHOULD UNDERSTAND THAT IN THIS SITUATION AFTER RUNNING HIGHWAY SPEEDS, THAT THERE WOULD BE OVERHEATING OF THE CALIBERS ALONG WITH ROTORS AND BRAKES WHEN THE WHEEL HUBS ARE NOT RUNNING SMOOTH. I QUESTION WHY THESE WHEEL BEARING FAILED AT SUCH LOW MILEAGE. I TAKE EXCELLENT CARE OF MY VEHICLES. ON 12/31/2013 AT 40,126 MILES I HAD NEW BRAKES AND ROTORS INSTALLED, AND HAD THE BRAKE FLUID CHANGED. STILL GM DOESN'T THINK THAT THEY HAVE ANY RESPONSIBILITY TO REIMBURSE ME FOR THE CALIBERS, ROTORS, AND BRAKES THAT WERE DAMAGED BECAUSE OF THE PREMATURE FAILURE OF MY FRONT WHEEL HUBS.
NHTSA ODI #10732479
112,000 miles · Nov 24, 2014
Electronic Stability Control (esc)Service BrakesVehicle Speed Control
WHEN DRIVING THE DASH LIGHTS FLASH, DOOR LOCKS MOVE UP AND DOWN, SPEEDOMETER WILL GO TO ZERO THEN BACK UP TO SPEED AN SO FORTH, THE TAHOE WILL START GEARING DOWN ON ITS OWN, THE AIR WILL GO OFF, AND THE RADIO WILL FLASH ON AND OFF. THE VEHICLE HAS EVEN SHUT COMPLETELY OFF BEFORE WHEN GOING DOWN THE INTERSTATE. HAVE HAD TO REPLA…
Read full complaint
WHEN DRIVING THE DASH LIGHTS FLASH, DOOR LOCKS MOVE UP AND DOWN, SPEEDOMETER WILL GO TO ZERO THEN BACK UP TO SPEED AN SO FORTH, THE TAHOE WILL START GEARING DOWN ON ITS OWN, THE AIR WILL GO OFF, AND THE RADIO WILL FLASH ON AND OFF. THE VEHICLE HAS EVEN SHUT COMPLETELY OFF BEFORE WHEN GOING DOWN THE INTERSTATE. HAVE HAD TO REPLACE DVD PLAYER,HORN.ALSO HAVE 3 CHILDREN THIS VEHICLE IS NOT SAFE AT ALL TO DRIVE.I DON'T WANT TO SALE IT BECAUSE IM SCARED FOR SOMEONE ELSES LIFE. *TR
NHTSA ODI #10660720
60,120 miles · Apr 2, 2014
Power TrainService Brakes
I HAVE HAD TO REPLACE THE BRAKES TWICE, AS WELL AS THE DRIVER SIDE HUB. I HAVE REPLACE THE DOOR TRIM AT LEAST 4 TIMES. EVERYONE I HAVE MET THAT HAS THE SAME YEAR HAS HAD TROUBLE WITH THE TRIM. I ALSO FEEL THAT THE TRANSMISSION HAS TROUBLE SHIFTING WHEN TOWING. *TR
NHTSA ODI #10576994
Mileage unknown · Aug 23, 2013
Electrical SystemService Brakes
STABILITRAK WILL DISENGAGE, AIR BAG LIGHT COMES ON THEN OFF, ABS LIGHT COMES ON THEN OFF, CRUISE STOPS WORKING WHEN USING TURN SIGNAL, DOOR LOCKS START UNLOCKING THEN LOCKING, BRAKES START APPLYING THEMSELVES, ENGINE SLOWS TO A CRAWL, LIGHTS START GOING ON AND OFF ON THE DASH WITH DINGING SOUND. *TR
NHTSA ODI #10536980
Mileage unknown · Jun 11, 2012
Electrical SystemService BrakesVehicle Speed Control
THE BATTERY GAUGE WILL DROP OR FLUCTUATE. IT DOES NOT OCCUR IMMEDIATELY, BUT AFTER DRIVING FOR A COUPLE MINUTES. ONCE THE BATTERY GAUGE DROPS MANY THINGS ARE AFFECTED. THE CAR HESITATES TO INCREASE SPEED, BRAKING IS AFFECTED, CRUISE CONTROL IS AFFECTED. THE CRUISE CONTROL WILL TURN ON UNEXPECTEDLY AT TIMES. WHEN NEEDING TO ACCEL…
Read full complaint
THE BATTERY GAUGE WILL DROP OR FLUCTUATE. IT DOES NOT OCCUR IMMEDIATELY, BUT AFTER DRIVING FOR A COUPLE MINUTES. ONCE THE BATTERY GAUGE DROPS MANY THINGS ARE AFFECTED. THE CAR HESITATES TO INCREASE SPEED, BRAKING IS AFFECTED, CRUISE CONTROL IS AFFECTED. THE CRUISE CONTROL WILL TURN ON UNEXPECTEDLY AT TIMES. WHEN NEEDING TO ACCELERATE IT HESITATES AND ONCE IT GOES THE ENGINE PUTS OUT MORE THAN IS NEEDED OR EXPECTED. BRAKING IS SLOW AND PULSATES SLIGHTLY AS THE TRANSMISSION IS DOWNSHIFTING. THE BATTERY AND ALTERNATOR HAVE BEEN CHECKED AND APPEAR TO BE IN WORKING ORDER AND NOTHING WRONG WITH EITHER OF THEM. *TR
NHTSA ODI #10461264
Official recalls
5Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
May 6, 2009
GM IS RECALLING 27,188 MY 2009 CADILLAC ESCALADE, ESCALADE HYBRID, ESCALADE ESV, AND ESCALADE EXT; CHEVROLET AVALANCHE, SUBURBAN, TAHOE, TAHOE HYBRID, AND COLORADO; AND GMC YUKON, YUKON HYBRID, YUKON XL, AND CANYON VEHICLES. THE FUEL SYSTEM CONTROL MODULES MAY HAVE A CONDITION IN WHICH AN ADHESIVE SEPARATION OF THE ROOM TEMPERATURE VULCANIZING (RTV) SEAL BETWEEN THE SEAL AND THE HOUSING MAY ALLOW WATER TO SEEP INTO THE MODULE.
Consequence & remedy
Consequence: WATER IN THE MODULE COULD CAUSE A SHORT OR OPEN CIRCUIT, ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, SETTING OF DIAGNOSTIC TROUBLE CODES OR THE ENGINE MAY BE HARD TO START, MAY NOT START OR MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A NEW FUEL SYSTEM CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 18, 2009. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗