NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
22 reportsClear category filter25,000 miles · Aug 20, 2013
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WOULD NOT UNLOCK FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DOOR ACTUATOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE …
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TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WOULD NOT UNLOCK FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DOOR ACTUATOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TR
NHTSA ODI #10536246
61,000 miles · Jul 30, 2013
Electrical SystemLatches/locks/linkages
DOORS WILL NOT LOCK OR UNLOCK. LOCKS MAKE SOUND THAT THEY ARE TRYING TO ENGAGE BUT HAVE TO BE MANUALLY LOCKED OR UNLOCKED. I HAVE SMALL CHILDREN THAT I AM AFRAID THAT WILL BE LOCKED INSIDE MY VEHICLE AND I WILL BE UNABLE TO OPEN DOORS WITHOUT BREAKING THE WINDOW. *TR
NHTSA ODI #10532700
70,000 miles · Jul 14, 2013
Electrical SystemLatches/locks/linkages
DOORS DO NOT LOCK WHEN CAR MOVES OR WHEN THEY ARE LOCKED OR UNLOCKED WITH REMOTE. KIDS SITTING IN BACK SEAT COULD OPEN DOOR AND FALL OUT , FAULTY DOOR LOCK ACTUATOR. *TR
NHTSA ODI #10524770
63,300 miles · May 4, 2013
EquipmentLatches/locks/linkagesStructureInjury
BOTH THE FRONT DRIVER AND PASSENGER INSIDE DOOR HANDLES OF THIS VEHICLE, A 2009 CHEVY TAHOE LTZ, WHICH HAVE A CHROME COLORED PLASTIC COATING, HAVE BECOME SHARP AS A RESULT OF PEELING ON THE TOP OF THE HANDLE, CAUSING CUTS TO THE FINGERS OF THE DRIVER AND PASSENGERS OF THE OCCUPANTS. CALLS TO GENERAL MOTORS WERE MET WITH ACKNOWL…
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BOTH THE FRONT DRIVER AND PASSENGER INSIDE DOOR HANDLES OF THIS VEHICLE, A 2009 CHEVY TAHOE LTZ, WHICH HAVE A CHROME COLORED PLASTIC COATING, HAVE BECOME SHARP AS A RESULT OF PEELING ON THE TOP OF THE HANDLE, CAUSING CUTS TO THE FINGERS OF THE DRIVER AND PASSENGERS OF THE OCCUPANTS. CALLS TO GENERAL MOTORS WERE MET WITH ACKNOWLEDGEMENT OF AN EXISTING AND KNOWN PROBLEM WITH THIS PARTICULAR PART IN THIS MODEL VEHICLE AND TRIM LEVEL, HOWEVER ACCOMMODATIONS ARE ONLY BEING MADE TO REPLACE/REPAIR THOSE THAT WERE INSTALLED IN MODEL YEAR 2007. THE AREA OF THE PEELING "CHROME" IS IN AN IDENTICAL LOCATION ON THE IDENTICAL PART ON THE IDENTICAL TRIM LEVEL OF THE IDENTICAL MODEL OF VEHICLE INCLUDED IN THE REPLACEMENT PROGRAM. IT SEEMS AS THOUGH GM HAS LIMITED ITS INCLUSION OF REPLACEMENT/REPAIR TO A LIMITED AMOUNT OF VEHICLES AS MANDATED/SUGGESTED BY NHTSA BASED UPON ITS INVESTIGATION, HOWEVER IT IS EVIDENT THAT THE SCOPE OF THE INVESTIGATION NEEDS TO BE WIDENED TO INCLUDE ALL VEHICLES AND OWNERS WHO ARE/WERE AFFECTED BY THE SAME PROBLEM. I HAVE DOCUMENTED THE INJURIES WITH PHOTOGRAPHS AND NUMEROUS COMPLAINTS TO GM REQUESTING REPLACEMENT/REPAIR HAVE PROVED UNSUCCESSFUL. *TR
NHTSA ODI #10510610
80,000 miles · Apr 19, 2013
Latches/locks/linkages
THE DOOR DOES NOT LOCK OR UNLOCK AT CERTAIN TIMES, YOU SEE THE LOCKS TRY TO MOVE UP YET IT DOESN'T HAPPEN. I NEED TO USE THE KEY. I'VE CHANGED THE BATTERIES ON THE REMOTE THINKING IT WAS THE REASON BUT IT DID NO GOOD. I KNOW A FEW OTHERS THAT HAVE A 2009 WITH SAME ISSUE TO INCLUDE THE CRACKING OF THE DASH BOARD. *TR
NHTSA ODI #10508753
57,000 miles · Apr 3, 2013
Latches/locks/linkagesVisibility
TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE CONTACT STATED THAT THE POWER WINDOWS AND ALL FOUR DOOR LOCKS FAILED WHEN ATTEMPTING TO ENGAGE WITH THE AUTOMATIC KEY FOB AND THE CONTACT HAD TO MANUALLY LOCK AND UNLOCK DOORS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT INSPECTED. THE MANUFACTURER WAS MADE AWARE OF T…
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TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE CONTACT STATED THAT THE POWER WINDOWS AND ALL FOUR DOOR LOCKS FAILED WHEN ATTEMPTING TO ENGAGE WITH THE AUTOMATIC KEY FOB AND THE CONTACT HAD TO MANUALLY LOCK AND UNLOCK DOORS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT INSPECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. THE CURRENT MILEAGE WAS 60,000.
NHTSA ODI #10505536
58,000 miles · Mar 3, 2013
Latches/locks/linkages
DOOR LOCK ON THE DRIVER'S SIDE REAR DOESN'T NOT WANT TO LOCK. CANNOT LOCK THE DOOR BY PUSHING THE DOOR LOCK BUTTON ON THE KEY FOB OR LOCK BUTTON INSIDE THE CAR. *TR
NHTSA ODI #10501100
39,000 miles · Dec 19, 2012
Latches/locks/linkages
TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DOORS WOULD NOT LOCK WHEN UTILIZING THE ELECTRONIC KEY FOB FROM THE EXTERIOR OF THE VEHICLE. WHEN THE CONTACT WAS INSIDE THE VEHICLE, THE DOORS WOULD NOT LOCK OR UNLOCK AUTOMATICALLY, ONLY MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING…
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TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DOORS WOULD NOT LOCK WHEN UTILIZING THE ELECTRONIC KEY FOB FROM THE EXTERIOR OF THE VEHICLE. WHEN THE CONTACT WAS INSIDE THE VEHICLE, THE DOORS WOULD NOT LOCK OR UNLOCK AUTOMATICALLY, ONLY MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DOOR LOCK ACTUATOR ASSEMBLY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10489244
1,000 miles · Nov 30, 2012
Electrical SystemLatches/locks/linkages
AUTO DOOR LOCKS FAILED TO FUNCTION. THIS HAS CONTINUED THRU SEVERAL REPAIRS INCLUDING TODAY - 11/30/2012. *TR
NHTSA ODI #10486533
80,000 miles · Jun 26, 2012
Latches/locks/linkagesPower Train
TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN UNRELATED REPAIR AND THEY DETECTED THAT THE TRANSMISSION DIPSTICK HAD BROKEN. IN ADDITION, BOTH FRONT PASSENGER AND REAR DRIVER SIDE DOORS WOULD NOT LOCK. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PR…
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TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN UNRELATED REPAIR AND THEY DETECTED THAT THE TRANSMISSION DIPSTICK HAD BROKEN. IN ADDITION, BOTH FRONT PASSENGER AND REAR DRIVER SIDE DOORS WOULD NOT LOCK. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10463163
Official recalls
5Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
May 6, 2009
GM IS RECALLING 27,188 MY 2009 CADILLAC ESCALADE, ESCALADE HYBRID, ESCALADE ESV, AND ESCALADE EXT; CHEVROLET AVALANCHE, SUBURBAN, TAHOE, TAHOE HYBRID, AND COLORADO; AND GMC YUKON, YUKON HYBRID, YUKON XL, AND CANYON VEHICLES. THE FUEL SYSTEM CONTROL MODULES MAY HAVE A CONDITION IN WHICH AN ADHESIVE SEPARATION OF THE ROOM TEMPERATURE VULCANIZING (RTV) SEAL BETWEEN THE SEAL AND THE HOUSING MAY ALLOW WATER TO SEEP INTO THE MODULE.
Consequence & remedy
Consequence: WATER IN THE MODULE COULD CAUSE A SHORT OR OPEN CIRCUIT, ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, SETTING OF DIAGNOSTIC TROUBLE CODES OR THE ENGINE MAY BE HARD TO START, MAY NOT START OR MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A NEW FUEL SYSTEM CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 18, 2009. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗