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2023 Chevrolet Suburban

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Chevrolet Suburban do not stand out strongly from the model-year median of 118.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 18 of 124 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports3 injury reports

Power Train complaints

16 reports
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42,600 miles · Sep 15, 2026
EnginePower Train

The contact owns a 2023 Chevrolet Suburban. While the contact’s husband was driving 70-75 MPH and depressing the accelerator pedal, the vehicle failed to respond, but the RPMs became elevated. The driver shifted transmission into neutral(N), coasted to the side of the road, and the vehicle stalled. A message to “Start Vehicle” w…

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The contact owns a 2023 Chevrolet Suburban. While the contact’s husband was driving 70-75 MPH and depressing the accelerator pedal, the vehicle failed to respond, but the RPMs became elevated. The driver shifted transmission into neutral(N), coasted to the side of the road, and the vehicle stalled. A message to “Start Vehicle” was displayed; however, while on the side of the road, the vehicle failed to turn off. The driver was able to shift into park(P) and had the vehicle towed to the dealer, where the transmission failed to shift out of park(P). The dealer determined that a spark plug was burned. The spark plug was replaced; however, before returning the vehicle, the new spark plug was also burned. The dealer then diagnosed the vehicle with engine failur. The dealer informed the manufacturer of the safety issue. The failure mileage was approximately 42,600.

NHTSA ODI #11764302

Mileage unknown · Sep 10, 2026
EnginePower Train

Engine locked up, need engine replaced. We already satisfied the recall with the 0w-40 oil update.

NHTSA ODI #11763275

50,000 miles · Aug 31, 2026
Engine And Engine CoolingPower Train

The contact owns a 2023 Chevrolet Suburban. The contact stated that while entering a parking lot at a low speed, the engine shut off without warning. The vehicle was towed to a dealer, where it was diagnosed with engine failure, which was associated with NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle r…

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The contact owns a 2023 Chevrolet Suburban. The contact stated that while entering a parking lot at a low speed, the engine shut off without warning. The vehicle was towed to a dealer, where it was diagnosed with engine failure, which was associated with NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle remained at the dealer for approximately three months before the engine was repaired. The contact stated that while driving recently, the vehicle hesitated upon depressing the accelerator pedal. No warning light illuminated. The dealer and the manufacturer were not notified of the recent failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000.

NHTSA ODI #11760861

Mileage unknown · Aug 28, 2026
EnginePower Train

After having the proper recall performed. The engine locked up while driving on interstate. Total loss of power in heavy traffic nearly causing an accident.

NHTSA ODI #11760449

Mileage unknown · Jun 9, 2026
Power Train

The vehicle was shaking and shuddering when trying to maintain highway speeds. Would have to slow down to maintain safety. The dealership advised the transmission needs replaced however we are seeing this is a widespread problem that GM has refused to admit fault for.

NHTSA ODI #11743051

Mileage unknown · Jun 4, 2026
Power Train

Transmission malfunction. This has appeared several times at highway speeds and low speeds. Driver to limp along in the slow lane to exit ramp and take back roads to get back to base. The current problem has been confirmed with error codes P0747. Check engine light comes on with a screen prompt “Reduced Acceleration Drive with C…

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Transmission malfunction. This has appeared several times at highway speeds and low speeds. Driver to limp along in the slow lane to exit ramp and take back roads to get back to base. The current problem has been confirmed with error codes P0747. Check engine light comes on with a screen prompt “Reduced Acceleration Drive with Care”.

NHTSA ODI #11742124

Mileage unknown · May 26, 2026
Power Train

With out any warning engine shake and running roughly Loud engine noise more than ticking and losing power with reduce speed

NHTSA ODI #11740206

Mileage unknown · Feb 3, 2026
Power Train

Following extensive research & uncovering the fact that there are several class action lawsuits underway calling out GM for not issuing a formal recall when they should have from the start, we've been forced to personally absorb significant costs tied to replacing our 2023 Suburban's Valve Body around the mid-December FY'25 time…

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Following extensive research & uncovering the fact that there are several class action lawsuits underway calling out GM for not issuing a formal recall when they should have from the start, we've been forced to personally absorb significant costs tied to replacing our 2023 Suburban's Valve Body around the mid-December FY'25 timeframe. It's also been publicly stated that GM opted to "not release" an official recall for the 1500 series Suburban when they've already issued an official recall for the larger 2500 series equivalent, according to our local dealership. We've already filed an official "full credit request" with GM's complaints organization, but we're sensing our voice will likely remain unaddressed at this point unless proven otherwise. Additionally, this is the second purchased Suburban with a YukonXL, being our original purchase from many years back, but in short, we're going to transition away from GM vehicles long-term, assuming our "full credit request" remains ignored. In short & our local dealership totally agrees with our current stance, critical transmission components should not be failing at this point & especially with a newer Fy'23 Suburban, when behind the scenes GM opts to "not recall" saving the company north of 600M from many months back. Just terrible from so many perspectives, as disgruntled end-clients like myself suffer from forced irresponsible cost requirements.

NHTSA ODI #11715297

Mileage unknown · Feb 3, 2026
EnginePower Train

My 2023 Chevy Suburban High Country had the L87 Engine Loss of Propulsion (Related field action: See Special Coverage N252494003) recall performed on it and completed on August 15, 2025. Higher viscosity oil was put in. This was at approximately 55,000 miles. While driving on the highway at 60mph on December 29, 2025 the vehicle…

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My 2023 Chevy Suburban High Country had the L87 Engine Loss of Propulsion (Related field action: See Special Coverage N252494003) recall performed on it and completed on August 15, 2025. Higher viscosity oil was put in. This was at approximately 55,000 miles. While driving on the highway at 60mph on December 29, 2025 the vehicle twice lost propulsion and indicated the vehicle needed to be restarted. I took it to a Chevy dealer to have looked at in early January 2026 and they could find no issues or codes. On January 31, 2026 while driving on the hwy at 75 miles per hour the vehicle started to rattle and it lost propulsion. The DIC indicatd "System Failure" and I had to pull off to the shoulder of the highway. The DIC repeated "System Failure" and that the vehicle needed to be restarted. The vehicle would not restart when attempting to press the brake and restart. This happened on a busy interstate and the safety and well being of my family inside was put at a risk that could have been avoided, likely if the engine would have been replaced in August of 2025. The temperature outside was in the single digits and there was no air pushing through the vehicle while we waited for a tow truck and another family member to pick us up off the highway. There was no warning lights or messages prior to this happening. The vehicle is currenlty undergoing diagnostic testing at a Chevy dealership. This happened at 69,000 miles. This is highly concerning that this could happen in a 95,000 dollar vehicle. This is absolutely a saftey risk. I'm lucky I was able to merge on the interstate in a vehicle that could not maintain the speed with traffic and pull off to the shoulder.

NHTSA ODI #11715199

Mileage unknown · Nov 7, 2025
EnginePower Train

I was driving the vehicle and without warning it just stopped shut off and immediately shot an error code that there was a critical issue with the engine and that the oil pressure was low, and the vehicle would not start and was not drivable. It had to be towed to a dealership.

NHTSA ODI #11698254

Official recalls

3

25V274000 · Engine And Engine Cooling:engine:hard Parts Internal/mechanical

Apr 24, 2025

General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.

Consequence & remedy

Consequence: Engine failure increases the risk of a crash.

Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.

23V642000 · Suspension:rear

Sep 20, 2023

General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.

Consequence & remedy

Consequence: A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.

Remedy: Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.

22V903000 · Exterior Lighting:lighting Control Module:software

Dec 8, 2022

General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.

Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

EA26005 · Loss Of Motive Power Due To Engine Failure Post Recall Remedy

Opened Aug 20, 2026 · No close date supplied

Status: open (inferred from source dates) · Engine

On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.  This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. Additionally, ODI has received 191 reports of L87 engine failures in engines produced after the production period cited in Recall 25V-274. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI is opening this Engineering Analysisto continue investigating complaints of post-remedy engine failure. ODI is expanding the scope of this Investigation to include engines produced after the production period cited in the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

RQ26001 · Loss Of Motive Power Due To Engine Failure Post Recall Remedy

Opened Jan 16, 2026 · Closed Aug 20, 2026

Status: closed (inferred from source dates) · Engine

On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.  This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI will close this RQ and continue to investigate complaints of post-remedy engine failure for Recall 25V-274 as part of an Engineering Analysis (EA26005). To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

EA25007 · Loss Of Motive Power Due To Engine Failure

Opened Oct 23, 2025 · No close date supplied

Status: open (inferred from source dates) · Engine; Engine And Engine Cooling:engine:hard Parts Internal/mechanical

The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001).  GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274.  This presents a potential safety risk that warrants further investigation.  ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Engine And Engine Cooling:engine:hard Parts Internal/mechanical

The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001).  GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274.  This presents a potential safety risk that warrants further investigation.  ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine

The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001).  GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274.  This presents a potential safety risk that warrants further investigation.  ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

PE25001 · Loss Of Motive Power Due To Engine Failure

Opened Jan 16, 2025 · Closed Oct 23, 2025

Status: closed (inferred from source dates) · Engine; Engine And Engine Cooling:engine:hard Parts Internal/mechanical

On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024.  GM cited the root cause as a supplier manufacturing and quality issues. GM’s  recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Engine And Engine Cooling:engine:hard Parts Internal/mechanical

On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024.  GM cited the root cause as a supplier manufacturing and quality issues. GM’s  recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine

On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024.  GM cited the root cause as a supplier manufacturing and quality issues. GM’s  recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.