NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
78 reportsClear category filter41,839 miles · May 29, 2020
Service Brakes
ON SATURDAY, MARCH 7TH, 2020, I WAS DRIVING MY 2016 SUBURBAN ON ONE OF THE MOST DANGEROUS ROADS IN NORTHERN CALIFORNIA, CA (SR -17). IT IS A WINDY ROAD AND VERY DANGEROUS. MY TRIP FROM SAN JOSE, CA TO SANTA CRUZ, CA IS A 35 MILE TRIP, BOTH 2 LANES EACH WAY AND VERY TIGHT. THERE ARE TURNOUTS BUT VERY TREACHEROUS IN CERTAIN SPO…
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ON SATURDAY, MARCH 7TH, 2020, I WAS DRIVING MY 2016 SUBURBAN ON ONE OF THE MOST DANGEROUS ROADS IN NORTHERN CALIFORNIA, CA (SR -17). IT IS A WINDY ROAD AND VERY DANGEROUS. MY TRIP FROM SAN JOSE, CA TO SANTA CRUZ, CA IS A 35 MILE TRIP, BOTH 2 LANES EACH WAY AND VERY TIGHT. THERE ARE TURNOUTS BUT VERY TREACHEROUS IN CERTAIN SPOTS. ANYHOW, ON MY WAY BACK HOME FROM SANTA CRUZ, I WAS HEADING SOUTH BOUND ON SR-17 AND JUST PASSING (SUMMIT ROAD) ALSO KNOWN AS SR-35. WHEN PASSING SUMMIT ROAD, I STARTED TO DESCEND DOWN THE TWO LANE ROAD AT A SPEED OF 45 MILES. WE ALL CAME TO A SUDDEN STOP BECAUSE OF AN ACCIDENT AHEAD (WHICH ONE CANNOT SEE BECAUSE OF THE WINDING ROAD AHEAD). AFTER BEING STOPPED FOR A MINUTE, THE TRAFFIC STARTED TO MOVE AT A VERY SLOW PACE (1 CAR LENGTH AT A TIME). MY FIRST RELEASE OF THE BRAKE WAS SHORT AND I COASTED FOR A SECOND, I APPLIED PRESSURE ONTO MY BRAKES TO STOP. A LOAD ROARING SOUND CAME FROM THE PRESSING ON THE BRAKES AND MY PEDAL PUMPED BACK AGAINST MY FOOT. I WAS ABLE TO STOP, BUT WAS VERY CONCERNED BECAUSE I HAD NEVER EXPERIENCED THIS BEFORE. AFTER THE 4TH STOP AND GO, I LOST ALL BRAKING POWER AND NEEDED TO PULL OVER TO THE SIDE (WHICH IS VERY HARD ON SR-17!). LUCKILY, THERE WAS A TURNOUT ABOUT 1 CAR LENGTH AHEAD AND SINCE I WAS IN THE LEFT LANE OF THE 2 LANE ROAD, I BEGAN COASTING WITH MY BRAKE PEDAL SLAMMED ONTO THE FLOOR AND HONKING MY HORN AND VEERING INTO THE TURNOUT WHILE CUTTING PEOPLE OFF (LUCKILY NOT CAUSING AN ACCIDENT OR RUNNING INTO THE TREE NEXT TO THE TURNOUT). I MANAGED TO GET TO THE TURNOUT AND CAME TO A STOP (MIRACULOUSLY) AND SHOVED THE CAR INTO PARK AND APPLIED THE EMERGENCY BRAKE AFTER I STOPPED. *TR
NHTSA ODI #11326537
50,000 miles · Jan 4, 2020
Service Brakes
WE WERE COMING TO A STOP SIGN WHEN THE BRAKES BECAME VERY FIRM AND WERE NOT BRINGING THE VEHICLE TO THE STOP, WHICH ALMOST CAUSED THE TRUCK TO CREEP INTO A BUSY 4 WAS STOP INTERSECTION AND POTENTIALLY CAUSE A COLLISION. SHORTLY AFTER, IN A DRIVE THROUGH WHEN CREEPING FROM FULL STOP TO PULL UP SLIGHTLY, THE PRESSURE WAS DIFFICUL…
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WE WERE COMING TO A STOP SIGN WHEN THE BRAKES BECAME VERY FIRM AND WERE NOT BRINGING THE VEHICLE TO THE STOP, WHICH ALMOST CAUSED THE TRUCK TO CREEP INTO A BUSY 4 WAS STOP INTERSECTION AND POTENTIALLY CAUSE A COLLISION. SHORTLY AFTER, IN A DRIVE THROUGH WHEN CREEPING FROM FULL STOP TO PULL UP SLIGHTLY, THE PRESSURE WAS DIFFICULT TO APPLY TO THE BRAKE AND AFTER FORCIBLY APPLYING PRESSURE THE VEHICLE CAME TO A VERY DELAYED STOP, VERY NEARLY CAUSING A COLLISION WITH VEHICLE AHEAD IN LINE. I HAVE TAKEN THE VEHICLE TO THE CHEVY DEALERSHIP, WHERE I WAS ADVISED THE ISSUE QUALIFIED FOR EXTENDED SPECIAL WARRANTY PER THE MANUFACTURER, HOWEVER, I NEVER RECEIVED ANY NOTIFICATION OF THE POTENTIAL KNOWN ISSUE AND FIRMLY BELIEVE GIVEN THE ISSUE BEING A SIGNIFICANT DETRIMENT TO SAFETY - I'D EXPECT A MORE PROACTIVE SAFETY RECALL AS OPPOSED THE THE PASSIVE BREAK-FIX APPROACH.
NHTSA ODI #11297041
42,000 miles · Dec 20, 2019
Electrical SystemService BrakesUnknown Or Other
RED FLASHING LIGHT GOES OFF ON WINDSHIELD, SEAT VIBRATES WITH NOTHING AROUND. BRAKES AND PULLING TO RIGHT APPLIED FOR NO REASON. KEEPS DOING THIS
NHTSA ODI #11290278
29,600 miles · Nov 25, 2019
Service Brakes
AFTER NOTICE OF RECALL REGARDING BREAKING ISSUES AT SLOW SPEEDS, DEALERSHIP UPDATED SOFTWARE AND STATED ALL THAT IS NEEDED FROM THE RECALL. THREE DAYS LATER BREAKS WERE FAULTY AT SLOW SPEEDS NEEDING TO PUSH EXTREMELY HARD ON PEDAL. CALLED THE DEALERSHIP AND THEY STATED THE VACUUM PUMP IS ACTING UP AND NEEDED TO BE REPLACED. IT S…
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AFTER NOTICE OF RECALL REGARDING BREAKING ISSUES AT SLOW SPEEDS, DEALERSHIP UPDATED SOFTWARE AND STATED ALL THAT IS NEEDED FROM THE RECALL. THREE DAYS LATER BREAKS WERE FAULTY AT SLOW SPEEDS NEEDING TO PUSH EXTREMELY HARD ON PEDAL. CALLED THE DEALERSHIP AND THEY STATED THE VACUUM PUMP IS ACTING UP AND NEEDED TO BE REPLACED. IT SEEMED AS IF THEY KNEW THIS COULD HAPPEN. WE DIDN'T HAVE ANY ISSUES WITH THE BRAKES UNTIL THE SOFTWARE OR MODULE WAS UPDATED. THE RECALL IS DECEPTIVE IN THAT IT CALLED FOR REPLACEMENT OR UPDATE TO MODULE NOTHING ABOUT THE VACUUM PUMP. RESEARCHING THE RECALLS IT SEEMS THE VACUUM PUMP IS THE ISSUE.
NHTSA ODI #11282333
116,000 miles · Nov 14, 2019
Service Brakes
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AS INTENDED. WHILE DRIVING SLOW SPEEDS, THE BRAKE PEDAL REQUIRED ADDITIONAL EFFORT TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHILE THE VEHICLE WAS BEING REVERSE…
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TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AS INTENDED. WHILE DRIVING SLOW SPEEDS, THE BRAKE PEDAL REQUIRED ADDITIONAL EFFORT TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHILE THE VEHICLE WAS BEING REVERSED AT SLOW SPEEDS. WHILE DRIVING HIGHWAY SPEEDS, THE BRAKES OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE FLUID RESERVOIR, BRAKE BOOSTER, AND BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS THEN INFORMED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) AT BELLAVIA CHEVROLET BUICK (199 NJ-17, EAST RUTHERFORD, NJ 07073, (201) 355-2885); HOWEVER, IT CAUSED THE FAILURE TO BECOME MORE EVIDENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
NHTSA ODI #11280044
Mileage unknown · Oct 31, 2019
Service Brakes
2016 CHEVROLET SUBURAN. CONSUMER WRITES IN REGARD TO SAFETY RECALL GM N192268490 AND REQUEST A REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE THAT FELL UNDER THE RECALL. *AS THE CONSUMER STATED THE BREAK PEDAL BECAME HARD TO DEPRESS CAUSING THE DRIVER TO HAVE TO SWERVE FROM HITTING ANOTHER VEHICLE. *JS
NHTSA ODI #11277891
50,000 miles · Oct 22, 2019
Service Brakes
AT LOW SPEEDS THE ABS KICKS IN INCREASING STOPPING TIMES IN TRAFFIC. DEALERSHIP RAN A RECALL THAT UPDATED THE SYSTEM BUT PROBLEM HAS INCREASED. DEALERSHIP SAYS IT IS A KNOWN ISSUE WITH THE VACUUM PUMP FOR THE ASSISTED BRAKE SYSTEM BUT WANTS $900 TO FIX IT. IF ITS A KNOWN ISSUE WHY ISNT GM FIXING THE ISSUE. WE DONT SPEND THIS …
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AT LOW SPEEDS THE ABS KICKS IN INCREASING STOPPING TIMES IN TRAFFIC. DEALERSHIP RAN A RECALL THAT UPDATED THE SYSTEM BUT PROBLEM HAS INCREASED. DEALERSHIP SAYS IT IS A KNOWN ISSUE WITH THE VACUUM PUMP FOR THE ASSISTED BRAKE SYSTEM BUT WANTS $900 TO FIX IT. IF ITS A KNOWN ISSUE WHY ISNT GM FIXING THE ISSUE. WE DONT SPEND THIS MUCH ON A VEHICLE TO SPEND EVEN MORE TO FIX IT.*PM
NHTSA ODI #11270274
80,000 miles · Oct 7, 2019
Service Brakes
THE BREAKING SYSTEM MALFUNCTIONS CAUSING THE CAR TO NOT BE ABLE TO BREAK AT SLOW SPEEDS. THEY ARE AWARE OF THIS ISSUE BUT WON'T FIX THE ISSUE UNLESS YOUR CAR IS UNDER A CERTAIN AMOUNT OF MILES. IT HAPPENS EVERY TIME I'M IN A PARKING LOT GOING TO PARK, THE BREAKS GIVE OUT. IN LINE AT A DRIVE THROUGH, THE BREAKS GIVE OUT. ITS TO T…
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THE BREAKING SYSTEM MALFUNCTIONS CAUSING THE CAR TO NOT BE ABLE TO BREAK AT SLOW SPEEDS. THEY ARE AWARE OF THIS ISSUE BUT WON'T FIX THE ISSUE UNLESS YOUR CAR IS UNDER A CERTAIN AMOUNT OF MILES. IT HAPPENS EVERY TIME I'M IN A PARKING LOT GOING TO PARK, THE BREAKS GIVE OUT. IN LINE AT A DRIVE THROUGH, THE BREAKS GIVE OUT. ITS TO THE POINT I HAVE TO GIVE MYSELF ROOM BETWEEN ME AND OTHER VEHICLES INCASE I CAN'T STOP IN TIME. THEY SAY ITS AN VACUUM BAG ISSUE, THEY CAME OUT WITH A "FIX" THE FIX MADE IT WORSE ON MY CAR AND THEY ARE REFUSING TO PAY FOR THE REAL FIX. THIS HAS BEEN AN ONGOING ISSUE SO I PUT THE DATE AS BEGINNING OF THE YEAR
NHTSA ODI #11266783
33,000 miles · Oct 7, 2019
Service Brakes
BRAKE PEDAL WOULD NOT DEPRESS WHILE CAR WAS IN MOTION RESULTING IN CAR FAILING TO STOP.
NHTSA ODI #11266768
86,000 miles · Sep 23, 2019
Service Brakes
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY DIFFICULT TO DEPRESS AND THE VEHICLE WOULD NOT IMMEDIATELY STOP. ALSO, A TICKING NOISE WAS PRESENT COMING FROM THE BRAKE VACUUM PUMP. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. T…
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TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY DIFFICULT TO DEPRESS AND THE VEHICLE WOULD NOT IMMEDIATELY STOP. ALSO, A TICKING NOISE WAS PRESENT COMING FROM THE BRAKE VACUUM PUMP. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 86,000.
NHTSA ODI #11257295
Official recalls
6Oct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence & remedy
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Additional source detail variants (3)
Service Brakes
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:wheel Speed Sensor/tone Ring
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Electronic Stability Control (esc)
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Sep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Consequence & remedy
Consequence: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Jul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Jan 12, 2017
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: If equipped with the incorrect right-side rear-view mirror, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the convex mirror with a non-convex mirror and provide a new page for the owner's manual with the customer notification letter, free of charge. The recall began February 7, 2017. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is 17017.
Sep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Apr 28, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Consequence & remedy
Consequence: Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE18012 · Brake Vacuum Pump Failure
Opened Nov 20, 2018 · Closed Apr 10, 2022
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Hydraulic; Service Brakes, Hydraulic:power Assist:vacuum
On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
Additional source detail variants (3)
Service Brakes
On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
Service Brakes, Hydraulic
On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
Service Brakes, Hydraulic:power Assist:vacuum
On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
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