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2012 Chevrolet Suburban

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Chevrolet Suburban do not stand out strongly from the model-year median of 118.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

84 reports with mileage · 17 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports2 fire reports2 injury reports

What owners actually said

101 reports
104,000 miles · Jan 29, 2018
Air BagsUnknown Or Other

2012 CHEVY SUBURBAN DASHBOARD SUDDENLY CRACKED AT THE PASSENGER SIDE AIRBAG. THIS A SERIOUS SAFETY ISSUE AND NEEDS TO BE FIXED

NHTSA ODI #11065699

38,000 miles · Jan 8, 2018
Air Bags

MY DASH HAS CRACKED SIGNIFICANTLY AROUND THE MAIN PASSENGER AIRBAG SINCE ABOUT 38K MILES. I HAVE TRIED WORKING WITH GM ABOUT GETTING THIS FIXED AND THEY WILL NOT HELP. THE DASH IS SO CRACKED THAT IF THE AIRBAG DEPLOYS I AM CONCERNED THAT IT WOULD SEND PIECES OF PLASTIC THROUGH THE AIR AND HURT/KILL SOMEONE. GM TOLD ME THAT TH…

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MY DASH HAS CRACKED SIGNIFICANTLY AROUND THE MAIN PASSENGER AIRBAG SINCE ABOUT 38K MILES. I HAVE TRIED WORKING WITH GM ABOUT GETTING THIS FIXED AND THEY WILL NOT HELP. THE DASH IS SO CRACKED THAT IF THE AIRBAG DEPLOYS I AM CONCERNED THAT IT WOULD SEND PIECES OF PLASTIC THROUGH THE AIR AND HURT/KILL SOMEONE. GM TOLD ME THAT THERE WAS A PROBLEM WITH THE COMPANY THAT MADE THE DASHES USING THE INCORRECT PLASTIC MATERIAL WHICH HAS MADE THESE DASHES VERY BRITTLE.

NHTSA ODI #11061160

200 miles · Nov 21, 2017
Air Bags

AN AIRBAG ICON WARNING LIGHT KEEPS APPREARING AND DISAPPEARING ON THE DASHBOARD. THIS HAS BEEN GOING ON FOR A COUPLE OF YEARS. I BELIEVE THAT THERE IS A DEFECT IN THE AIRBAG SYSTEM BUT MY VEHICLE DOES NOT APPEAR TO HAVE A RECALL AS OF NOW. THIS HAPPENS ALMOST EVERY WEEK AT ALL TIMES.

NHTSA ODI #11047837

59,200 miles · Nov 15, 2017
Unknown Or Other

CRACKED FRONT DASH. ON THE MORNING OF NOVEMBER 11TH, GOT INTO VEHICLE AND THE DASH WAS CRACKED.

NHTSA ODI #11046305

65,000 miles · Oct 31, 2017
Unknown Or Other

FL DOOR ,PULL HANDLE GETS BROKEN REAL EASY AND EVERY TIME WE NEED TO CHANGE THE WHOLE DOOR PANEL.THE DOOR PULL HANDLE MATERIAL IS POOR AND AFTER FEW TIMES PULLING THE DOOR IT GETS BROKEN.WE HAVE HEARD SAME STORY FROM LOTS SUBURBAN OR TAHOE OWNERS.

NHTSA ODI #11041604

58,000 miles · Oct 15, 2017
Unknown Or Other

TWO LARGE CRACKS IN THE DASH. ONE OVER THE DRIVERS SIDE INSTRUMENT PANEL THE OTHER NEXT TO THE PASSENGERS SIDE AIR BAG.

NHTSA ODI #11033400

112,354 miles · Oct 9, 2017
Unknown Or Other

2012 CHEVROLET SUBURBAN, DASH BOARD CRACKING AROUND PASSENGER AIRBAG, DASH RATTLES AND VIBRATES WHILE DRIVING, CRACKS APPEARING WITHOUT APPARENT CAUSE ALL AROUND THE PASSENGER AIR BAG, I AM CONCERNED THAT IF THE AIR BAG DEPLOYS THE DASHBOARD WILL BECOME FRAGMENTED AND LAUNCH PLASTIC SHRAPNEL INTO THE FACE OF THE FRONT PASSENGER …

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2012 CHEVROLET SUBURBAN, DASH BOARD CRACKING AROUND PASSENGER AIRBAG, DASH RATTLES AND VIBRATES WHILE DRIVING, CRACKS APPEARING WITHOUT APPARENT CAUSE ALL AROUND THE PASSENGER AIR BAG, I AM CONCERNED THAT IF THE AIR BAG DEPLOYS THE DASHBOARD WILL BECOME FRAGMENTED AND LAUNCH PLASTIC SHRAPNEL INTO THE FACE OF THE FRONT PASSENGER AND DRIVER, IN MY VIEW THIS IS A HIGHLY DANGEROUS SITUATION WHERE THE DASHBOARD CAN CAUSE SERIOUS INJURY AND POTENTIAL DISABILITY AND POTENTIALLY BLIND THE FRONT SEAT PASSENGER AND DRIVER. GM NEEDS TO ADDRESS THIS ISSUE AS SOON AS POSSIBLE AS THERE RE LITERALLY THOUSANDS OF GM VEHICLES ALL WITH THE SAME RELATED PROBLEM OF CRACKING DASHBOARDS

NHTSA ODI #11032581

Mileage unknown · Oct 5, 2017
Tires

MICHELIN LTX M/S2 SIZE 275/55R20. I PURCHASED A SET OF 4 NEW TIRES ON JUNE 26, 2015 FROM NATIONAL TIRE AND BATTERY. TWO OF THE 4 TIRES WERE MANUFACTURED IN 2013. WEEKS 28 AND 31. THE OTHER 2 TIRES WERE MANUFACTURED IN 2015. THE TWO TIRES MADE IN 2013 ARE EXPERIENCING THE TREAD COMING OFF, PEELING, AND CHUNKS MISSING OUT OF THE …

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MICHELIN LTX M/S2 SIZE 275/55R20. I PURCHASED A SET OF 4 NEW TIRES ON JUNE 26, 2015 FROM NATIONAL TIRE AND BATTERY. TWO OF THE 4 TIRES WERE MANUFACTURED IN 2013. WEEKS 28 AND 31. THE OTHER 2 TIRES WERE MANUFACTURED IN 2015. THE TWO TIRES MADE IN 2013 ARE EXPERIENCING THE TREAD COMING OFF, PEELING, AND CHUNKS MISSING OUT OF THE TREAD. THESE ARE NOT IN THE MICHELIN LTX RECALL BY A FEW WEEKS. THE 2015 TIRES ARE FINE. HOW THEY ARE ALLOWED TO SELL 2 YEAR OLD TIRES AS NEW IS BEYOND ME BUT THESE OLD TIRES ARE NOT SAFE IN MY OPINION.

NHTSA ODI #11031936

75,000 miles · Sep 29, 2017
Structure

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE'S FRONT DOORS WERE EQUIPPED WITH A PLASTIC PART ON THE INSIDE OF THE DOOR, WHICH ASSISTED WITH THE DOORS BEING ABLE TO SECURELY CLOSE. THE CONTACT STATED THAT THE PART NUMBER FOR THE DRIVER SIDE WAS 84053434 AND 84053436 FOR THE PASSENGER SIDE. T…

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TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE'S FRONT DOORS WERE EQUIPPED WITH A PLASTIC PART ON THE INSIDE OF THE DOOR, WHICH ASSISTED WITH THE DOORS BEING ABLE TO SECURELY CLOSE. THE CONTACT STATED THAT THE PART NUMBER FOR THE DRIVER SIDE WAS 84053434 AND 84053436 FOR THE PASSENGER SIDE. THE PARTS DETACHED FROM THE VEHICLE, CAUSING THE DOORS NOT TO CLOSE PROPERLY AND REMAIN CLOSED. THE CONTACT CALLED AUTONATION CHEVROLET AMARILLO (2200 I-40 EAST, AMARILLO, TX 79103; 806-553-5681) WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT DUE TO THE VEHICLE EXCEEDING THE WARRANTY MILEAGE, THEY WERE UNABLE TO PROVIDE A FREE REPAIR. THE MANUFACTURER OPENED CASE NUMBER: 8/339/520-5303. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA ODI #11030557

61,000 miles · Sep 13, 2017
Engine

ENGINE IS CONSUMING A LARGE AMOUNT OF OIL, REQUIRING IN EXCESS OF 5 QUARTS TO BE ADDED BETWEEN 3,000 MILE OIL CHANGES.

NHTSA ODI #11023331

Official recalls

4

21V051000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.

21V054000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

14V827000 · Electrical System:ignition

Dec 30, 2014

General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

Consequence & remedy

Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.

12V112000 · Steering:gear Box:shaft Pitman

Mar 22, 2012

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EXPRESS AND SUBURBAN VEHICLES, AND GMC SAVANA AND YUKON XL HEAVY DUTY VEHICLES. THE STEERING GEAR PITMAN SHAFT MAY NOT HAVE BEEN ADEQUATELY HARDENED AND COULD FRACTURE.

Consequence & remedy

Consequence: IF THIS CONDITION OCCURS, A LOSS OF STEERING COULD RESULT, INCREASING THE RISK OF A CRASH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE STEERING GEAR AND, IF NECESSARY, REPLACE THE STEERING GEAR PITMAN SHAFT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON APRIL 4, 2012.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.