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2011 Chevrolet Suburban

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Chevrolet Suburban do not stand out strongly from the model-year median of 118.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

88 reports with mileage · 60 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports4 injury reports

Structure complaints

26 reports
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35,540 miles · Jun 19, 2016
StructureCrash

DRIVING WITH A TRAVEL TRAILER IN TOW IN I-81 IN NY ON 6/15/16 WE SUDDENLY HAD EXTREME SWAY. MY CAR/TRAILER HAD VERY GOOD HITCH/ANTI-SWAY DEVICES. WITHOUT MUCH NOTICE, I LOST CONTROL. I BELIEVE THE FRAME SUPPORTING THE HITCH RECEIVER FAILED CAUSING A BAD ACCIDENT RESULTING IN TOTAL LOSS OF OUR TOW VEHICLE AND OUR AIRSTREAM 25 …

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DRIVING WITH A TRAVEL TRAILER IN TOW IN I-81 IN NY ON 6/15/16 WE SUDDENLY HAD EXTREME SWAY. MY CAR/TRAILER HAD VERY GOOD HITCH/ANTI-SWAY DEVICES. WITHOUT MUCH NOTICE, I LOST CONTROL. I BELIEVE THE FRAME SUPPORTING THE HITCH RECEIVER FAILED CAUSING A BAD ACCIDENT RESULTING IN TOTAL LOSS OF OUR TOW VEHICLE AND OUR AIRSTREAM 25 FOOT TRAVEL TRAILER. I AM A VERY EXPERIENCED DRIVER WITH THIS COMBINATION OF TOW VEHICLE, TRAVEL TRAILER, AND HITCH CONFIGURATION. THE ONSET AND MAGNITUDE OF THE SWAY (VIOLENT) CAUSED ME TO LOSE CONTROL AS WE WERE GOING 65 MPH ON THE INTERSTATE HIGHWAY. I HAVE TOWED THIS SAME CONFIGURATION FOR TENS OF THOUSANDS OF MILES WITH NO INSTANCES OF PROBLEMS. SOMETHING DRASTIC HAPPENED! I WAS PASSING A SLOW MOVING CAR , SO WAS IN THE RIGHT LANE HEADING SOUTH WHEN I STARTED TO SWAY. I REACHED FOR THE BRAKE CONTROLLER IN AN ATTEMPT TO APPLY THE TRAILER BRAKES. THE SWAY DRASTICALLY ACCELERATED TO THE EXTENT I WAS UNABLE TO REACH THE BRAKE CONTROLLER DUE TO THE VIOLENT MOTION. WITHIN A FEW SECONDS, MY VEHICLE CAME TO REST AGAINST THE GUARDRAIL ON THE RIGHT SIDE OF THE HIGHWAY (HEADING NORTH) WITH THE TRAILER JACKNIFED/PERPENDICULAR TO THE GUARDRAIL SUCH THAT I WAS BLOCKING BOTH LANES OF THE HIGHWAY. I EXAMINED THE HITCH AND TRAILER COUPLING AND ALL SEEMED NORMAL EXCEPT FOR DAMAGE FROM THE CRASH. THE HITCH FRAME OF THE SUBURBAN WAS TORN AND TOTALLY RIPPED FROM THE VEHICLE ON ONE SIDE.

NHTSA ODI #10875151

85,000 miles · Mar 10, 2016
Structure

MY 2011 CHEVROLET SUBURBAN WITH ABOUT 85,000 MILES ON IT HAS RECENTLY DEVELOPED CRACKS IN THE DASH. ONE AT THE REAR LEFT CORNER OF THE PASSENGER-SIDE AIRBAG SECTION, AND ANOTHER BEHIND THE INSTRUMENT CLUSTER ON THE DRIVER SIDE. THE CAR IS IN IMMACULATE CONDITION OTHER THAN THE DASH. ITS AN EYE-SORE TO SEE THESE CRACKS EVERY D…

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MY 2011 CHEVROLET SUBURBAN WITH ABOUT 85,000 MILES ON IT HAS RECENTLY DEVELOPED CRACKS IN THE DASH. ONE AT THE REAR LEFT CORNER OF THE PASSENGER-SIDE AIRBAG SECTION, AND ANOTHER BEHIND THE INSTRUMENT CLUSTER ON THE DRIVER SIDE. THE CAR IS IN IMMACULATE CONDITION OTHER THAN THE DASH. ITS AN EYE-SORE TO SEE THESE CRACKS EVERY DAY. HAD THESE CRACKS BEEN THERE A YEAR AGO WHEN WE BOUGHT THE CAR, WE PROBABLY WOULD NOT HAVE BOUGHT IT. ITS SAD TO SEE THAT THIS IS A SYSTEMIC PROBLEM ON ALL VEHICLES OF THIS MAKE/MODEL/YEAR RANGE.

NHTSA ODI #10846056

58,000 miles · Feb 19, 2016
Structure

TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED CRACKS THAT ORIGINATED ON THE DRIVER SIDE AND BECAME PROGRESSIVELY WORSE. IN ADDITION, THE PASSENGER SIDE AIR BAG SEAM WAS CRACKED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS WHO STATED THAT THE ENTIRE DASHBOARD WOULD NEED TO BE R…

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TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED CRACKS THAT ORIGINATED ON THE DRIVER SIDE AND BECAME PROGRESSIVELY WORSE. IN ADDITION, THE PASSENGER SIDE AIR BAG SEAM WAS CRACKED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS WHO STATED THAT THE ENTIRE DASHBOARD WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

NHTSA ODI #10837171

72,000 miles · Jan 13, 2016
SteeringStructure

TL* THE CONTACT OWNS A 2011 CHEVROLET SURBUBAN. THE CONTACT STATED THAT THE FRONT SECTION OF THE DASHBOARD CRACKED IN SIX PLACES. ALSO, WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL SHOOK. THE CONTACT STATED THAT THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MA…

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TL* THE CONTACT OWNS A 2011 CHEVROLET SURBUBAN. THE CONTACT STATED THAT THE FRONT SECTION OF THE DASHBOARD CRACKED IN SIX PLACES. ALSO, WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL SHOOK. THE CONTACT STATED THAT THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 72,000.

NHTSA ODI #10819934

65,000 miles · Jan 6, 2016
Structure

DASHBOARD CRACKED WHILE PARKED AND THESE CRACKS HAVE SPREAD TO BECOME VERY LARGE OVER SHORT PERIOD OF TIME. LARGE CRACK IS ABOVE INSTRUMENT PANEL AND ANOTHER IS NEAR PASSENGER AIRBAG. THE DASHBOARD IS UNSTABLE BETWEEN THESE TWO POINTS AND THIS COULD BE POTENTIAL SAFETY HAZARD AS DASH COULD CRACK OR SPLINTER IF AIRBAG DEPLOYED …

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DASHBOARD CRACKED WHILE PARKED AND THESE CRACKS HAVE SPREAD TO BECOME VERY LARGE OVER SHORT PERIOD OF TIME. LARGE CRACK IS ABOVE INSTRUMENT PANEL AND ANOTHER IS NEAR PASSENGER AIRBAG. THE DASHBOARD IS UNSTABLE BETWEEN THESE TWO POINTS AND THIS COULD BE POTENTIAL SAFETY HAZARD AS DASH COULD CRACK OR SPLINTER IF AIRBAG DEPLOYED CAUSING INJURY TO THE PASSENGERS. DASHBOARD HAS BEEN PROTECTED IN GARAGE OR WITH SUN DEFLECTOR DURING OWNERSHIP SO DASHBOARD CRACKS WOULD BE DEFECT VS. ELEMENT RELATED.

NHTSA ODI #10818331

86,680 miles · Nov 23, 2015
Structure

THE DASH ABOVE THE INSTRUMENT PANEL IS CRACKED.

NHTSA ODI #10806237

65,000 miles · Oct 6, 2015
Structure

VERY CONCERNED THAT THE CRACKS ON THE DASHBOARD STARTED AROUND THE PASSENGER AIRBAG AND NOW HAVE SPREAD ALL THE WAY ACROSS TO THE DIAL AREA. FROM WHAT I HAVE READ IT SEEMS THIS IS A HAPPENING TO A LOT OF THE GM/CHEVY VEHICLES AND IS A PROBLEM GM SHOULD REALLY ISSUE A RECALL TO FIX. ARE THEY WAITING FOR SOMEONE TO DIE WHEN A AIRB…

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VERY CONCERNED THAT THE CRACKS ON THE DASHBOARD STARTED AROUND THE PASSENGER AIRBAG AND NOW HAVE SPREAD ALL THE WAY ACROSS TO THE DIAL AREA. FROM WHAT I HAVE READ IT SEEMS THIS IS A HAPPENING TO A LOT OF THE GM/CHEVY VEHICLES AND IS A PROBLEM GM SHOULD REALLY ISSUE A RECALL TO FIX. ARE THEY WAITING FOR SOMEONE TO DIE WHEN A AIRBAG DEPLOYS AND THE SHARP PLASTIC THE CRACKS ARE MAKING IMMEDIATELY DEFLATES THE AIRBAG AND IT IS USELESS? STEP-UP GM AND ISSUE THE RECALL AND FIX THE PROBLEM BEFORE IT IS TOO LATE AND SOMEONE DIES.

NHTSA ODI #10780172

73,581 miles · Sep 9, 2015
Air BagsStructureUnknown Or Other

IN SEPTEMBER 2014, I NOTICED MY DASH ABOVE THE INSTRUMENT CLUSTER CRACKING. I PURCHASED THIS CAR AS A GM CERTIFIED USED CAR WITH ORIGINAL FACTORY WARRANTEE IN APRIL 2013 WITH 60081 MILES ON IT. IN LESS THAN 5 MONTHS OF OWNERSHIP IT DEVELOPED THIS CRACK WHILE STILL UNDER FACTORY WARRANTEE. I TOOK IT TO MY LOCAL DEALER WITH ALL MY…

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IN SEPTEMBER 2014, I NOTICED MY DASH ABOVE THE INSTRUMENT CLUSTER CRACKING. I PURCHASED THIS CAR AS A GM CERTIFIED USED CAR WITH ORIGINAL FACTORY WARRANTEE IN APRIL 2013 WITH 60081 MILES ON IT. IN LESS THAN 5 MONTHS OF OWNERSHIP IT DEVELOPED THIS CRACK WHILE STILL UNDER FACTORY WARRANTEE. I TOOK IT TO MY LOCAL DEALER WITH ALL MY PAPERWORK AND THEY SAID IT WAS NOT COVERED, NOR WOULD THEY REPLACE IT. THIS CRACK HAS DEVELOPED DUE TO NO FAULT OF MY OWN FROM NEGLECT, EXCESS WEAR AND TEAR, EXCESS SUNLIGHT OR ANYTHING OTHER THAN MANUFACTURE FLAW. THIS CRACK HAS CONTINUED TO SPREAD AND DUE TO THE THIN AND SHARP NATURE OF THE PLASTIC, IF I WERE TO GET INTO AN ACCIDENT, THIS WOULD SPLINTER AND ACT LIKE SHRAPNEL WITHIN THE CABIN. MY FAMILY'S LIFE IS DANGER DUE TO THIS FACT AND GM REFUSES TO ACKNOWLEDGE THIS IS AN ISSUE. PLEASE LOOK INTO THIS AS I KNOW MANY OTHERS HAVE THE SAME ISSUE WITH EVEN 2015 MODELS. I AM ASKING FOR THE SAFETY OF MY FAMILY AND YOURS.

NHTSA ODI #10762712

34,000 miles · Mar 20, 2015
Structure

I HAVE A LARGE CRACK IN THE DASHBOARD OVER TOP OF THE INSTRUMENT CLUSTER. I DON'T KNOW HOW OR WHEN IT OCCURRED. I FIRST NOTICED IT IN THE BEGINNING OF OCTOBER, 2014. BECAUSE OF ITS LOCATION IT IS NOT EASILY VISIBLE AND IT'S POSSIBLE IT MAY HAVE BEEN THERE FOR SOME TIME. I FOUND THIS IS A COMMON PROBLEM WITH GM PRODUCTS AND GM R…

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I HAVE A LARGE CRACK IN THE DASHBOARD OVER TOP OF THE INSTRUMENT CLUSTER. I DON'T KNOW HOW OR WHEN IT OCCURRED. I FIRST NOTICED IT IN THE BEGINNING OF OCTOBER, 2014. BECAUSE OF ITS LOCATION IT IS NOT EASILY VISIBLE AND IT'S POSSIBLE IT MAY HAVE BEEN THERE FOR SOME TIME. I FOUND THIS IS A COMMON PROBLEM WITH GM PRODUCTS AND GM REFUSES TO ADDRESS THE ISSUE. I WENT TO MY LOCAL DEALER ABOUT IT AND THEY TOLD ME IT'S NOT COVERED UNDER THE EXTENDED WARRANTY I PURCHASED. I FEEL THIS IS A SAFETY ISSUE DUE TO THE POTENTIAL FURTHER DETERIORATION WHILE OPERATING THE VEHICLE. *TR

NHTSA ODI #10700760

43,300 miles · Mar 19, 2015
Structure

TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. UPON STARTING THE VEHICLE, THE DASHBOARD STARTED TO SHAKE INDEPENDENTLY. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THERE WERE TWO CRACKS OF SIGNIFICANT SIZE ON THE BOTTOM PART OF THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE …

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TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. UPON STARTING THE VEHICLE, THE DASHBOARD STARTED TO SHAKE INDEPENDENTLY. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THERE WERE TWO CRACKS OF SIGNIFICANT SIZE ON THE BOTTOM PART OF THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,300.

NHTSA ODI #10695431

Official recalls

3

21V050000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

21V054000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

14V827000 · Electrical System:ignition

Dec 30, 2014

General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

Consequence & remedy

Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.