NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
117 reports157,000 miles · Jan 4, 2018
Electrical SystemFuel/propulsion SystemService Brakes
2010 CHEVY SUBURBAN......CHECK ENGINE LIGHT WAS ON, WENT TO THE CHEVY DEALER, IT SCANNED AS THE FUEL PUMP MODULE PART# 2087716 AND ALSO THE ABS, BRAKE LIGHT, STABILTRAK AND TRACTION CONTROL LIGHT COME ON AND THE VEHICLE LOSES POWER, THIS SCANNED AS ELECTONIC BRAKE CONTROL MODULE. I HAD THE FUEL PUMP MODULE REPLACED AT THE DEA…
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2010 CHEVY SUBURBAN......CHECK ENGINE LIGHT WAS ON, WENT TO THE CHEVY DEALER, IT SCANNED AS THE FUEL PUMP MODULE PART# 2087716 AND ALSO THE ABS, BRAKE LIGHT, STABILTRAK AND TRACTION CONTROL LIGHT COME ON AND THE VEHICLE LOSES POWER, THIS SCANNED AS ELECTONIC BRAKE CONTROL MODULE. I HAD THE FUEL PUMP MODULE REPLACED AT THE DEALER AND HAVE FOUND A RECALL BULLETIN FOR THE YEAR MAKE AND MODEL WITH THIS EXACT PROBLEM. HOWEVER THIS IS VIN SPECIFIC?? SO I WAS NOT ABLE TO HAVE THIS REPAIRED UNDER THE GM RECALL NO14515B .
NHTSA ODI #11058491
130,000 miles · Dec 28, 2017
Air Bags
TAKATA AIR BAG RECALL WITH NO REMEDY FOR A FIX AND A VEHICLE THAT IS UNSAFE TO DRIVE WITH ALL DEALERS NOT WANTING TO TAKE ON TRADE
NHTSA ODI #11057125
110,000 miles · Dec 26, 2017
Air Bags
THE CHECK AIRBAG LIGHT WILL COME ON RANDOMLY AT ANY GIVEN TIME. IT USUALLY STAYS ON FOR ABOUT TWO DAYS OR SO AND GOES OFF FOR SEVERAL WEEKS BEFORE POPPING BACK ON. WE USUALLY SEE THIS HAPPEN WHEN THERE ARE TEMPERATURE CHANGES FROM SEASON TO SEASON. EVEN THOUGH THERE IS A RECALL CONCERNING THE AIRBAG SYSTEM ON CERTAIN MAKES AN…
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THE CHECK AIRBAG LIGHT WILL COME ON RANDOMLY AT ANY GIVEN TIME. IT USUALLY STAYS ON FOR ABOUT TWO DAYS OR SO AND GOES OFF FOR SEVERAL WEEKS BEFORE POPPING BACK ON. WE USUALLY SEE THIS HAPPEN WHEN THERE ARE TEMPERATURE CHANGES FROM SEASON TO SEASON. EVEN THOUGH THERE IS A RECALL CONCERNING THE AIRBAG SYSTEM ON CERTAIN MAKES AND MODELS, WE WERE SURPRISED WHEN OUR TRUCK WAS NOT ON THE LIST.
NHTSA ODI #11056558
86,000 miles · Dec 20, 2017
Air Bags
TAKATA RECALL . I WANT A RESOLUTION AND A SOLUTION TO FIX MY AIR BAGS BEFORE A DISASTER STRIKES ! I AM VERY FRIGHTENED FOR MY FAMILY AND MYSELF. MY SUBURBAN HAS BEEN IN THE CHEVY DEALERSHIP MULTIPLE TIMES FOR AIRBAG ISSUES! THE SERVICE AIRBAG LIGHTS COME ON INTERMITEDLEY AND I NEVER KNOW WHEN THEY ARE WORKING OR NOT . I ALSO NOT…
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TAKATA RECALL . I WANT A RESOLUTION AND A SOLUTION TO FIX MY AIR BAGS BEFORE A DISASTER STRIKES ! I AM VERY FRIGHTENED FOR MY FAMILY AND MYSELF. MY SUBURBAN HAS BEEN IN THE CHEVY DEALERSHIP MULTIPLE TIMES FOR AIRBAG ISSUES! THE SERVICE AIRBAG LIGHTS COME ON INTERMITEDLEY AND I NEVER KNOW WHEN THEY ARE WORKING OR NOT . I ALSO NOTICE WHEN LIGHT COMES ON THE SEATBELT DOESN'T CATCH TO SAVE ME FROM FLYING THROUGH THE WINDOW. LIGHTS UP AT RANDOM TIMES .
NHTSA ODI #11055690
Mileage unknown · Dec 10, 2017
Air Bags
"TAKATA RECALL" I HAVE CONTACTED THE DEALERSHIP TO HAVE THIS AIRBAG REPLACED MULTIPLE TIMES. I CONTACTED FRED CALDWELL CHEVROLET MOST RECENTLY ON 12/9/17. EACH TIME, INCLUDING MY LAST CONTACT ON 12/9/17, I HAVE BEEN INFORMED THAT THEY CANNOT DO THE REPAIR BECAUSE THEY HAVE NOT BEEN SUPPLIED WITH REPLACEMENT PARTS FROM THE AIR…
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"TAKATA RECALL" I HAVE CONTACTED THE DEALERSHIP TO HAVE THIS AIRBAG REPLACED MULTIPLE TIMES. I CONTACTED FRED CALDWELL CHEVROLET MOST RECENTLY ON 12/9/17. EACH TIME, INCLUDING MY LAST CONTACT ON 12/9/17, I HAVE BEEN INFORMED THAT THEY CANNOT DO THE REPAIR BECAUSE THEY HAVE NOT BEEN SUPPLIED WITH REPLACEMENT PARTS FROM THE AIRBAG COMPANY TO COMPLETE THE THE REPAIR.
NHTSA ODI #11053768
Mileage unknown · Dec 6, 2017
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MCKAIG CHEV…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MCKAIG CHEVROLET BUICK AT (903) 686-1240 (1110 E BROADWAY AVE, GLADEWATER, TX 75647) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11052730
Mileage unknown · Nov 28, 2017
Air Bags
TAKATA RECALL IT HAS BEEN 18 MONTHS SINCE I FIRST RECEIVED NOTIFICATION THAT THE AIRBAGS IN MY VEHICLE, DESIGNED TO KEEP ME SAFE, MAY BE DEFECTIVE TO THE POINT OF CAUSING SERIOUS INJURY OR DEATH. THERE IS STILL, 18 MONTHS LATER, NO SOLUTION TO THIS ISSUE. THIS IS A SERIOUS BREECH OF SAFETY AMOUNTS TO NEGLIGENCE. TAKATA HAS SI…
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TAKATA RECALL IT HAS BEEN 18 MONTHS SINCE I FIRST RECEIVED NOTIFICATION THAT THE AIRBAGS IN MY VEHICLE, DESIGNED TO KEEP ME SAFE, MAY BE DEFECTIVE TO THE POINT OF CAUSING SERIOUS INJURY OR DEATH. THERE IS STILL, 18 MONTHS LATER, NO SOLUTION TO THIS ISSUE. THIS IS A SERIOUS BREECH OF SAFETY AMOUNTS TO NEGLIGENCE. TAKATA HAS SINCE FILED BANKRUPTCY. CHEVROLET/GM HAS NOT FULFILLED THEIR OBLIGATION TO PROVIDE A VEHICLE THAT DOES NOT POSE UNDUE AND INCREASED RISK OR DANGER.
NHTSA ODI #11050923
Mileage unknown · Nov 9, 2017
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ARANSAS AUT…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ARANSAS AUTOPLEX (SALES AND SERVICE) AT (844) 884-7521 (2352 W WHEELER AVE, ARANSAS PASS, TX 78336) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11044901
59,000 miles · Oct 24, 2017
Air BagsSeat BeltsStructure
ON THE INSTRUMENT PANEL THE MESSAGE "SERVICE AIR BAG" AND AIRBAG READINESS LIGHT SYMBOL STAYS ON WHEN IGNITION ON AND WHILE DRIVING. DASHBOARD CRACKED. BACK PASSENGER SEATBELT WON'T LOCK AT TIMES.
NHTSA ODI #11039239
Mileage unknown · Oct 23, 2017
Air Bags
THIS RECALL HAS BEEN OVER A YEAR AND HALF AND WE ARE BEING TOLD BY THE DEALERSHIPS THERE IS YET TO BE A FIX. THIS IS RIDICULOUS
NHTSA ODI #11035958
Official recalls
3Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗