NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
292 reports15,000 miles · May 17, 2013
Structure
THE EXTERIOR DOOR HANDLES PULL OUT OF THE CAR BODY ON MY 2007 CHEVY LTZ SUBURBAN.. THE DESIGN APPEARS TO USE PLASTIC PLUGS THAT EITHER BREAK APART OR DETERIORATE, CAUSING THE DOOR HANDLES TO BREAK LOOSE WHEN GRABBED AND PULLED TO OPEN THE DOORS. MY HANDLES HAVE ALL BROKEN LOOSE AT THE FORWARD END OF THE HANDLE, WITH THE REAR E…
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THE EXTERIOR DOOR HANDLES PULL OUT OF THE CAR BODY ON MY 2007 CHEVY LTZ SUBURBAN.. THE DESIGN APPEARS TO USE PLASTIC PLUGS THAT EITHER BREAK APART OR DETERIORATE, CAUSING THE DOOR HANDLES TO BREAK LOOSE WHEN GRABBED AND PULLED TO OPEN THE DOORS. MY HANDLES HAVE ALL BROKEN LOOSE AT THE FORWARD END OF THE HANDLE, WITH THE REAR END REMAINING ATTACHED. THIS HAS HAPPENED MULTIPLE TIMES, THE FIRST OF WHICH MAY HAVE BEEN IN 2010. I BELIEVE I INITIALLY HAD THE DRIVERS DOOR AND THE RIGHT REAR DOOR HANDLES REPLACED UNDER WARRANTY (BEFORE 3 YEAR/36,000 MILES). I BELIEVE THAT A SECOND INCIDENT HAPPENED TO THE FRONT RIGHT (PASSENGER) DOOR, POSSIBLY IN 2011, AND THE DEALER ALSO REPLACED IT WITHOUT CHARGE AS PART OF A GM ACKNOWLEDGED DEFECTIVE ITEM RECALL. RECENTLY, IN APRIL 2013, I AGAIN NOTICED THE FRONT RIGHT PASSENGER DOOR HANDLE HAD BROKEN AGAIN. I JUST HAD THE CAR IN FOR SERVICING AT THE CHEVY DEALER, HOWEVER I WAS TOLD THAT THE MANAGER STATED THAT I WOULD HAVE TO PAY (PROX $200) TO HAVE THE DOOR HANDLE REPLACED. I PAID FOR THE REPAIR AND WILL HAVE TO FILE A CLAIM WITH GM FOR REIMBURSEMENT. I HAVE SEEN MANY REPORTS ON THE INTERNET ABOUT THIS DEFECTIVE DOOR HANDLE PROBLEM ON 2007 CHEVY SUBURBANS, AS WELL AS ON SIMILAR GM VEHICLES. THE DOOR HANDLE IS A VERY POOR DESIGN THAT GM SHOULD HAVE CORRECTED, AND HAVE REPLACEMENT HANDLES PROVIDED AT NO CHARGE TO CAR OWNERS. THIS IS MY THIRD SUBURBAN GOING BACK TO 1992, ALL OF WHICH HAVE NEVER HAD ANY SERIOUS DEFECTS. I TAKE CARE OF MY SUBURBAN, AND IT LOOKS ALMOST NEW HAVING ONLY 33,800 MILES. I AM SINGLE, AND ONLY OCCASIONALLY HAVE OTHER PASSENGERS IN THE CAR, WHO MAY USE THE OTHER DOOR HANDLES. THIS MEANS THAT ALL THE DOOR HANDLES HAVE NOT BEEN USED THAT OFTEN. THERE IS OBVIOUSLY A DESIGN FLAW IN THE ATTACHMENT OF THESE DOOR HANDLES TO THE CAR BODY. THIS SHOULD HAVE BEEN CORRECTED BY GM., AND REPLACEMENTS OFFERED OWNERS. *TR
NHTSA ODI #10512524
66,000 miles · Apr 22, 2013
Engine
THE OIL WAS 1 1/2 QUARTS LOW AFTER ONLY 900 MILES. THEY FILLED IT UP AND AGAIN IN OCT, IT WAS 1 QUART LOW AFTER ONLY 700 MILES. I HAD A TERRIBLE FAMILY TRAGEDY IN DEC AND WAS UNABLE TO GET MY CONSUMPTION DOCUMENTED HOWEVER, I DID HAVE AN OIL CHANGE. I AM NOT SURE WHAT HAPPENED AND WHY IT WAS NOT DOCUMENTED BUT, I WAS TOLD THAT T…
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THE OIL WAS 1 1/2 QUARTS LOW AFTER ONLY 900 MILES. THEY FILLED IT UP AND AGAIN IN OCT, IT WAS 1 QUART LOW AFTER ONLY 700 MILES. I HAD A TERRIBLE FAMILY TRAGEDY IN DEC AND WAS UNABLE TO GET MY CONSUMPTION DOCUMENTED HOWEVER, I DID HAVE AN OIL CHANGE. I AM NOT SURE WHAT HAPPENED AND WHY IT WAS NOT DOCUMENTED BUT, I WAS TOLD THAT THE OIL TAG WAS "MISSING" AND THAT THEY WERE STARTING A NEW TAG. IN FEB I WENT AGAIN FOR AN OIL CHANGE. ON APRIL 15TH MY OILING CAME ON STATING MY OIL WAS LOW AND NEEDED AN OIL CHANGE. ON APRIL 16TH I NOTICED MY TRUCK START TO HESITATE AND CHUG AFTER TAKING OFF FROM A STOP LIGHT OR STOP SIGN. I THOUGH PERHAPS IT WAS BAD GAS. I USED THE REST OF THE TANK AND FILLED UP ON APRIL 18TH. ON APRIL 19TH I NOTICED IT WAS STILL HESITATING AND GETTING WORSE, NOW IT WAS NOT ONLY AFTER COMING TO A COMPLETE STOP, IT WAS RANDOM AND MORE FREQUENT. THE MORNING OF APRIL 20TH I CALLED AL SERRA AND TOLD THEM I WAS SCARED AND FELT LIKE IT WAS A DANGER TO DRIVE MY 5 CHILDREN AROUND IN FEAR THAT WE WOULD LOSE POWER ON THE HIGHWAY OR GETTING ON THE HIGHWAY OR IN THE MIDDLE OF AN INTERSECTION. THE SERVICE REP STATED THEY COULD NOT GET MY TRUCK IN UNTIL TUESDAY. I WAS NOT HAPPY WITH THAT ANSWER AND VISITED A LOCAL MECHANIC. UPON MY ARRIVAL I TOLD MY MECHANIC THAT MY CAR WAS HESITATING AND LOSING POWER. THE MECHANIC TEST DRIVE THE VEHICLE AND CAME BACK TO TELL ME THE OIL WAS BONE DRY. HE STATED THAT IF I HAD DRIVEN MUCH FURTHER, THE ENGINE WOULD HAVE SEIZED. HE WANTED ME TO HOW THE VEHICLE TO AL SERRA E NO HELP AND STRANDED WITH MY 5 CHILDREN. NOW, THIS HAS BEEN AN ONGOING PROBLEM SINCE JANUARY OF 2012. OF COURSE, MY FACTORY WARRANTY HAS NOW RUN OUT AND IT IS 3 MONTHS PAST THE WARRANTY OF THE REPAIRS THAT WERE MADE. HOWEVER, THE ONGOING PROBLEM WAS DOCUMENTED PRIOR, MUCH PRIOR, TO THE REPAIR WARRANTY RUNNING OUT. OIL CONSUMPTION GM IGNORING PROBLEM. *TR
NHTSA ODI #10509211
50,000 miles · Feb 11, 2013
Air BagsStructure
MY DASH BEGAN WITH A SMALL CRACK ON THE LEFT SIDE OF THE TOP OF THE AIRBAG. WE THEN HAD A VERY LONG CRACK ON THE DRIVER'S SIDE OVER THE HUMP. I TOOK THE CAR TO THE CHEVROLET DEALERSHIP I BOUGHT IT FROM AND THEY SAID IT WAS NOT UNDER MY WARRANTY AND THAT I WOULD HAVE TO PAY OUT OF POCKET. ABOUT 6 MONTHS AGO ANOTHER LONG CRACK ON…
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MY DASH BEGAN WITH A SMALL CRACK ON THE LEFT SIDE OF THE TOP OF THE AIRBAG. WE THEN HAD A VERY LONG CRACK ON THE DRIVER'S SIDE OVER THE HUMP. I TOOK THE CAR TO THE CHEVROLET DEALERSHIP I BOUGHT IT FROM AND THEY SAID IT WAS NOT UNDER MY WARRANTY AND THAT I WOULD HAVE TO PAY OUT OF POCKET. ABOUT 6 MONTHS AGO ANOTHER LONG CRACK ON RIGHT SIDE OF AIRBAG DEVELOPED. AIRBAG IS PARTIALLY EXPOSED AND I FEEL IT IS A SAFETY CONCERN. AFTER DOING SOME RESEARCH, IT SEEMS THIS IS AN EXTREMELY COMMON PROBLEM IN THESE AUTOMOBILES. THERE'S EVEN A FACEBOOK GROUP COMPLAINING OF THIS COMMON PROBLEM! *TR
NHTSA ODI #10497726
89,000 miles · Jan 6, 2013
Power Train
TRANSMISSION STOPPED WORKING WHILE DRIVING HAD BEEN SLIGHT VIBRATION SEVERAL MONTH PRIOR WHICH WAS REPORTED TO DEALER-HE SAID WHEEL BALANCE-DID NOT HELP ONLY 1ST AND 2ND GEAR WORKED. LOCAL DEALER QUOTED $2,800 TO REPLACE. DEALER HAD THE CAR FOR OVER A MONTH.GM OFFERED TO PAY 45%. I WOULD PAY $1540. WHEN PICKED UP CAR I HAD TO…
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TRANSMISSION STOPPED WORKING WHILE DRIVING HAD BEEN SLIGHT VIBRATION SEVERAL MONTH PRIOR WHICH WAS REPORTED TO DEALER-HE SAID WHEEL BALANCE-DID NOT HELP ONLY 1ST AND 2ND GEAR WORKED. LOCAL DEALER QUOTED $2,800 TO REPLACE. DEALER HAD THE CAR FOR OVER A MONTH.GM OFFERED TO PAY 45%. I WOULD PAY $1540. WHEN PICKED UP CAR I HAD TO PAY $2300! TOLD THE WARRANTY FROM GM CAUSED THE PRICE TO GO UP. THE CAR STILL HAS A VIBRATION. A CAR WITH 80,000 MILES SHOULD NOT NEED A NEW TRANSMISSION. *TR
NHTSA ODI #10491557
40,000 miles · Nov 20, 2012
Fuel/propulsion System
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT AFTER REFUELING, FUEL SPEWED OUT FROM THE FUEL TANK. THE CONTACT STATED THAT THE FIRE DEPARTMENT HAD TO BE CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.…
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TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT AFTER REFUELING, FUEL SPEWED OUT FROM THE FUEL TANK. THE CONTACT STATED THAT THE FIRE DEPARTMENT HAD TO BE CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 111,000.
NHTSA ODI #10485303
80,000 miles · Oct 30, 2012
Air BagsStructure
DASH ON VEHICLE HAS CRACKED AT THE AIRBAG ON THE DASH ON THE PASSENGER SIDE. *TR
NHTSA ODI #10482666
70,000 miles · Oct 3, 2012
Electrical SystemFuel/propulsion System
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RADIO AND THE ENTIRE INSTRUMENT PANEL FAILED. THE CONTACT ALSO STATED THAT HE WOULD SMELL GASOLINE WHILE DRIVING THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT A SENSOR FOR THE THROTTLE BODY NEEDED TO BE REPL…
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TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RADIO AND THE ENTIRE INSTRUMENT PANEL FAILED. THE CONTACT ALSO STATED THAT HE WOULD SMELL GASOLINE WHILE DRIVING THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT A SENSOR FOR THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OF THE RADIO AND THEY STATED THAT THE COULD NOT LOCATE ANY ISSUES WITH THE RADIO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10478497
85,000 miles · Sep 6, 2012
Latches/locks/linkages
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE OPENING THE DRIVER SIDE DOOR THE HANDLE FELL OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO FILED A REPORT AND DID NOT OFFER ANY ADDITIONAL ASSISTANCE. THE F…
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TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE OPENING THE DRIVER SIDE DOOR THE HANDLE FELL OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO FILED A REPORT AND DID NOT OFFER ANY ADDITIONAL ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 85,000.
NHTSA ODI #10474078
43,850 miles · Jul 2, 2012
Structure
NOTICED A SMALL CRACK ON THE PASSENGER SIDE DASHBOARD NEAR AIRBAG. CRACK SPREAD AND NOW HAVE A TRIANGULAR SHAPED HOLE IN THAT SPOT. ANOTHER CRACK, MUCH LARGER, HAS NOW APPEARED ON THE DRIVER'S SIDE OF THE DASHBOARD. *JS
NHTSA ODI #10463931
78,268 miles · Jun 28, 2012
EngineFuel/propulsion SystemVehicle Speed ControlInjury
2007 SUBURBAN VEHICLE CAME TO A STOP 25FT BEHIND SEVERAL STOPPED CARS AT A RED LIGHT. WITHOUT PROVOCATION, THE VEHICLE STRONGLY ACCELERATED/SURGED FORWARD WHILE THE BRAKES WERE ENGAGED. DRIVER CONTINUED TO ATTEMPT TO STOP THE VEHICLE BY REPEATEDLY HITTING THE BRAKE PEDAL, BUT WITH NO SUCCESS. PASSENGER IN VEHICLE REPORTED SEEING…
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2007 SUBURBAN VEHICLE CAME TO A STOP 25FT BEHIND SEVERAL STOPPED CARS AT A RED LIGHT. WITHOUT PROVOCATION, THE VEHICLE STRONGLY ACCELERATED/SURGED FORWARD WHILE THE BRAKES WERE ENGAGED. DRIVER CONTINUED TO ATTEMPT TO STOP THE VEHICLE BY REPEATEDLY HITTING THE BRAKE PEDAL, BUT WITH NO SUCCESS. PASSENGER IN VEHICLE REPORTED SEEING DRIVERS FOOT ON THE BRAKE. VEHICLE ACCELERATED FORWARD INTO THE BACK OF ANOTHER VEHICLE WHICH WAS THEN PUSHED INTO A THIRD. ALL THREE VEHICLES SUFFERED DAMAGE. AIRBAGS FAILED TO DEPLOY IN SUBURBAN DESPITE LEVEL OF IMPACT. VEHICLE WAS TAKEN TO CHEVROLET DEALER FOR COMPLETE DIAGNOSTIC. RESULTS INCONCLUSIVE; NO DATA ERRORS RECORDED IN COMPUTERS AND NO APPARENT MECHANICAL ATTRIBUTE COULD BE FOUND RELATING TO VEHICLE ACTION. ACTION COULD NOT BE REPEATED BY TECHNICIAN. VEHICLE RELEASED TO OWNER. NO EXPLANATION COULD BE GIVEN AS TO THIS ACTION. DEALER DID NOT FOLLOW UP OR CONTINUE INVESTIGATION. *TR
NHTSA ODI #10463371
Official recalls
4Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Aug 28, 2008
GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.
Consequence & remedy
Consequence: THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 12, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CADILLAC AT 1-800-982-2339 OR HTTP://WWW.CADILLAC.COM; CHEVROLET AT 1-800-630-2438; SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM, GMC AT 1-866-996-9436; OR HUMMER AT 1-800-732-5493; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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