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2004 Chevrolet Suburban

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Chevrolet Suburban do not stand out strongly from the model-year median of 118.

About this comparison →

When problems were reported

Mileage at the reported incident

167 reports with mileage · 37 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports6 fire reports8 injury reports

What owners actually said

204 reports
53,599 miles · Jun 16, 2006
Engine And Engine Cooling

DT*: THE CONTACT STATED WHILE TRAVELING AT VARIOUS SPEEDS, THE REDUCED ENGINE POWER ALARM RINGS AND THE ENGINE IMMEDIATELY LOSES POWER. THE POWER RETURNS AFTER THE VEHICLE IS TURNED OFF AND BACK ON. THE DEALERSHIP REWIRED THE VEHICLE, REPLACED THE MODULATOR, SENSOR AND RELAY. THESE ATTEMPTS HAVE NOT REPAIRED THE PROBLEM.

NHTSA ODI #10160013

15,000 miles · Apr 4, 2006
Fuel System, Gasoline

FUEL PUMP SEIZES WHEN IN HOT CLIMATES OR WHEN TOWING A TRAILER. GM REPLACED THE FUEL PUMP LAST YEAR AND IT APPEARED TO SOLVE THE PROBLEM. BUT, THE PROBLEM OCCURRED AGAIN WHILE PULLING A TRAILER UP AND DOWN A STEEP MOUNTAIN PASS RESULTING IN A LOSS OF BRAKES AND STEERING WHEN THE ENGINE STALLED. THIS OCCURS WHEN THE FUEL TANK IS …

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FUEL PUMP SEIZES WHEN IN HOT CLIMATES OR WHEN TOWING A TRAILER. GM REPLACED THE FUEL PUMP LAST YEAR AND IT APPEARED TO SOLVE THE PROBLEM. BUT, THE PROBLEM OCCURRED AGAIN WHILE PULLING A TRAILER UP AND DOWN A STEEP MOUNTAIN PASS RESULTING IN A LOSS OF BRAKES AND STEERING WHEN THE ENGINE STALLED. THIS OCCURS WHEN THE FUEL TANK IS AT 1/4 FULL OR LESS. THE TRAILERING FUEL ADVANCE DELIVERS FUEL TO THE ENGINE AND IF NOT NEEDED THEN IT IS RETURNED TO THE TANK AND RECIRCULATION. THE FUEL IS WARM WHEN RETURNED TO THE TANK. THE LONGER THE ENGINE RUNS THE HOTTER THE FUEL BECOMES AND WHEN THE FUEL IN THE TANK BECOMES HOT ENOUGH THE FUEL PUMP, WHICH IS LOCATED IN THE FUEL TANK THEN SEIZES AND THE ENGINE STALLS. THIS IS A MAJOR SAFETY HAZARD, PARTICULARLY WHEN TRAILERING IN THE MOUNTAINS AND THE LOSS OF BRAKES AND STEERING OCCURS. THE ONLY SOLUTION WHEN THIS OCCURS IS TO PULL TO THE SIDE OF THE ROAD IF POSSIBLE, RAISE THE HOOD AND LET THE VEHICLE COOL FOR 15-20 MINUTES AND THEN START AGAIN. OR, FIND THE NEAREST GAS STATION AND FILL THE TANK WITH COOL GASOLINE SO THE FUEL PUMP NO LONGER SEIZES. IN THE CASE OF BREAKING DOWN ON THE SIDE OF THE ROAD, THIS IS ANOTHER MAJOR SAFETY HAZARD SINCE THIS PROBLEM OCCURS BOTH GOING UP OR DOWN HILLS AND THERE IS A LOSS OF STEERING AND BRAKES. THIS MEANS THE VEHICLE IS OFTEN IN TRAFFIC AND MAY RESULT IN AN ACCIDENT.*JB

NHTSA ODI #10154502

10,000 miles · Feb 18, 2006
Tires

INCIDENTS REGARDING BRIDGESTONE P265/70R17 DUELLER H/T TIRES 113S M&S. TIRES HAVE PREMATURE WEAR AND TEAR WHERE MY VEHICLE ONLY HAS 11,000 MILES. HAD AN ALIGNMENT DONE AND THE MECHANIC STATES ALIGNMENT FINE AFTER HAVING TO SPEND $80 BUT FEELS THIS PARTICULAR VEHICLE HAS ISSUES WITH THE BRIDGESTONE TIRES AND SHOULD BE RECALLED OR…

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INCIDENTS REGARDING BRIDGESTONE P265/70R17 DUELLER H/T TIRES 113S M&S. TIRES HAVE PREMATURE WEAR AND TEAR WHERE MY VEHICLE ONLY HAS 11,000 MILES. HAD AN ALIGNMENT DONE AND THE MECHANIC STATES ALIGNMENT FINE AFTER HAVING TO SPEND $80 BUT FEELS THIS PARTICULAR VEHICLE HAS ISSUES WITH THE BRIDGESTONE TIRES AND SHOULD BE RECALLED OR COVERED BY WARRANTY. *NM

NHTSA ODI #10150573

Mileage unknown · Feb 17, 2006
Structure

INCIDENTS REGARDING TIRES AND/OR FRAME ISSUES NOT SURE. *NM

NHTSA ODI #10150557

3,900 miles · Feb 14, 2006
Power Train

DT*: THE CONTACT STATED WHILE DRIVING AT SPEEDS BETWEEN 5 AND 45 MPH THE VEHICLE STALLED ON 6 OCCASIONS. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO THE DEALER EACH TIME. THIS PROBLEM STARTED IN AUGUST 2005. ON 5 OCCASIONS THE DEALER COULD NOT DUPLICATE THE PROBLEM HOWEVER; ADJUSTMENTS WERE MADE TO THE VEHICLE. ON T…

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DT*: THE CONTACT STATED WHILE DRIVING AT SPEEDS BETWEEN 5 AND 45 MPH THE VEHICLE STALLED ON 6 OCCASIONS. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO THE DEALER EACH TIME. THIS PROBLEM STARTED IN AUGUST 2005. ON 5 OCCASIONS THE DEALER COULD NOT DUPLICATE THE PROBLEM HOWEVER; ADJUSTMENTS WERE MADE TO THE VEHICLE. ON THE SIXTH OCCASION THE DEALER REPLACED THE PCM MODULE.

NHTSA ODI #10150240

Mileage unknown · Jan 25, 2006
Seat Belts

DT*: THE CONTACT STATED THE VEHICLE WAS TAKEN IN FOR SEAT REPAIRS, THE INDEPENDENT MECHANIC DISCOVERED THE DRIVER'S SIDE SEAT BELT WAS NEVER ATTACHED TO THE FRAME. THE SEAT BELT WAS REATTACHED TO THE FRAME.

NHTSA ODI #10148553

44,119 miles · Jan 19, 2006
Electrical SystemSteering

DT*: THE CONTACT STATED WITHOUT WARNING THE SPEEDOMETER STOPPED WORKING. THE DEALERSHIP DETERMINED THE SPEEDOMETER CLUSTER NEEDED TO BE REPLACED. ALSO, WHILE TURNING THE CONTACT FELT A KNOCKING IN THE STEERING. THE DEALERSHIP DETERMINED THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. *NM UPDATED 2/7/2006 - *NM

NHTSA ODI #10148084

39,000 miles · Jan 6, 2006
Vehicle Speed Control

DT*: THE CONTACT STATED THE VEHICLE SPEEDOMETER DISPLAYED AN INCORRECT READING ON THE DASH PANEL GAUGE. THE INCORRECT DISPLAY WAS CONSTANT AND FAVORED NO PARTICULAR SPEED. HOWEVER THE MOST COMMON EVIDENCE OF THIS PROBLEM WAS WHILE DRIVING AT A LOW SPEED THE GAUGE DISPLAYED AN OUTRAGEOUSLY HIGH SPEED. THE DEALER AND MANUFACTURE…

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DT*: THE CONTACT STATED THE VEHICLE SPEEDOMETER DISPLAYED AN INCORRECT READING ON THE DASH PANEL GAUGE. THE INCORRECT DISPLAY WAS CONSTANT AND FAVORED NO PARTICULAR SPEED. HOWEVER THE MOST COMMON EVIDENCE OF THIS PROBLEM WAS WHILE DRIVING AT A LOW SPEED THE GAUGE DISPLAYED AN OUTRAGEOUSLY HIGH SPEED. THE DEALER AND MANUFACTURER HAVE BEEN CONTACTED. *AK

NHTSA ODI #10147064

42,500 miles · Dec 21, 2005
Fuel System, Gasoline

HAD STARTING PROBLEMS WITH MY SUV. TOWED TO DEALER, WHERE I WAS TOLD THAT THE FUEL PUMP WENT BAD DUE TO A CLOGGED FUEL FILTER. CALLED TO COMPLAIN TO GM THAT THE REQUIREMENT TO REPLACE THE FUEL FILTER WAS NOT LISTED ON THEIR SCHEDULED MAINTENANCE CHART IN THE OWNER'S MANUAL, I WAS THEN TOLD THAT THE PUMP SHORTED OUT WHICH CAUSED …

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HAD STARTING PROBLEMS WITH MY SUV. TOWED TO DEALER, WHERE I WAS TOLD THAT THE FUEL PUMP WENT BAD DUE TO A CLOGGED FUEL FILTER. CALLED TO COMPLAIN TO GM THAT THE REQUIREMENT TO REPLACE THE FUEL FILTER WAS NOT LISTED ON THEIR SCHEDULED MAINTENANCE CHART IN THE OWNER'S MANUAL, I WAS THEN TOLD THAT THE PUMP SHORTED OUT WHICH CAUSED THE FAILURE. THIS IS AN INTERNAL FUEL PUMP MOUNTED WITHIN THE TANK ITSELF. *JB

NHTSA ODI #10145800

Mileage unknown · Dec 8, 2005
Engine And Engine Cooling

2004 CHEVY SUBURBAN EXHAUST SYSTEM PRODUCES NOISE AT IDLE ;DRIVING;AND AFTER SHUT DOWN. GM CLAIMS NOISE (POPPING) IS FROM MUFFLER HEAT SHIELD EXPANSION AND CONTRACTION. TSB TO CORRECT NOISE (MODIFYING HEAT SHIELD) IS INEFFECTIVE. IN 2004 MOTOR MAGAZINE REPORTED GM ACKNOWLEDGED THE NOISE CAME FROM TRAPPED WATER INSIDE THE MUFFLE…

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2004 CHEVY SUBURBAN EXHAUST SYSTEM PRODUCES NOISE AT IDLE ;DRIVING;AND AFTER SHUT DOWN. GM CLAIMS NOISE (POPPING) IS FROM MUFFLER HEAT SHIELD EXPANSION AND CONTRACTION. TSB TO CORRECT NOISE (MODIFYING HEAT SHIELD) IS INEFFECTIVE. IN 2004 MOTOR MAGAZINE REPORTED GM ACKNOWLEDGED THE NOISE CAME FROM TRAPPED WATER INSIDE THE MUFFLER. THE WATER TURNS TO SUPER HEATED STEAM AND PRODUCES A POP OR BANG INSIDE THE MUFFLER. GM WILL NOT REPLACE THE MUFFLER AS THE PROBLEM GOES BACK TO 2000 MODEL YEAR. MOREOVER PEOPLE ASK WHAT THAT STRANGE NOISE IS FROM MY SUBURBAN, I TELL THEM A DEFECTIVE MUFFLER. *JB

NHTSA ODI #10144771

Official recalls

4

06V289000 · Engine And Engine Cooling

Aug 3, 2006

ON CERTAIN TRUCKS EQUIPPED WITH AN 8.1L V8 (RPO L8-VIN G) ENGINE HAVE A CONDITION IN WHICH THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP MAY FRACTURE RESULTING IN INADEQUATE RETENTION OF THE DAMPER.

Consequence & remedy

Consequence: IF THE DAMPER COMES LOOSE, A FUEL LEAK MAY RESULT. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 31, 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC TRUCKS AT 1-866-996-9463.

05V163000 · Seat Belts:rear/other

Apr 22, 2005

ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE SUGGESTED SEAT BELT FIT/ROUTING FOR ADULTS, IRRESPECTIVE OF SEATING POSITION, IS DESCRIBED IN THE OWNER'S MANUAL TEXT.

Consequence & remedy

Consequence: A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.

Remedy: DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR HUMMER AT 1-800-732-5493.

05V043000 · Service Brakes, Hydraulic

Feb 8, 2005

CERTAIN TRUCKS, SPORT UTILITY VEHICLES, AND VANS EQUIPPED WITH BOSCH HYDRO-BOOST BRAKE ASSEMBLIES, THE HYDRAULIC BRAKE BOOSTER PRESSURE ACCUMULATOR MAY CRACK AND SEPARATE FROM THE HYDRO-BOOST ASSEMBLY DURING NORMAL OPERATING CONDITIONS.

Consequence & remedy

Consequence: IF A SEPARATION OCCURRED AND THE HOOD OF THE VEHICLE WERE OPEN, FRAGMENTS FROM THE ACCUMULATOR COULD CAUSE INJURY TO PEOPLE IN THE IMMEDIATE AREA. THE PRESENCE OF THIS CRACK OR FRACTURED SURFACE COULD ALLOW THE HYDRAULIC FLUID TO LEAK FROM THE ACCUMULATOR CIRCUIT OF THE BOOSTER ASSEMBLY. THE LOSS OF FLUID WOULD CAUSE INCREASED STEERING AND BRAKING EFFORT AND A CRASH MAY OCCUR WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL TEST THE HYDRO-BOOST ASSEMBLY FOR FUNCTIONAL OPERATION OF THE TWO-FUNCTION VALVE. IF THE HYDRO-BOOST ASSEMBLY FAILS THE TEST, DEALERS WILL REPLACE THE ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 23, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC TRUCKS AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493.

04V045000 · Service Brakes, Hydraulic

Feb 4, 2004

CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.

Consequence & remedy

Consequence: CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.

Remedy: DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA04012 · Hydraulic Pump Failres

Opened Apr 30, 2004 · Closed Feb 28, 2005

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist; Steering:hydraulic Power Assist System

GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.

Additional source detail variants (2)

Service Brakes, Hydraulic:power Assist

GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.

Steering:hydraulic Power Assist System

GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.