2004 CHEVROLET SUBURBAN - SPEEDOMETER NOT WORKING PROPERLY. DOES NOT GIVE THE RIGHT SPEED. MAY BE GOING 30 BUT SAYS 70 AND VICE VERSA. *NM
2004 Chevrolet Suburban
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2004 Chevrolet Suburban do not stand out strongly from the model-year median of 118.
About this comparison →How this year compares
Owner complaints by model year
Compare all Suburban years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
167 reports with mileage · 37 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes, Hydraulic. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
72 reportsSPEEDOMETER DOES NOT WORK PROPERLY ON 2004 CHEVY Z71 TAHOE. IT IS EITHER PEGGED AT 120 MPH, READS TOO HIGH , OR READS TOO LOW. *JB
LAST NIGHT THE SPEEDOMETER STARTED TICKING LOUDLY AND MOVING WITH SUDDEN JERKING MOVEMENTS. IT THEN SHOWED I WAS GOING 85 MPH WHEN I WAS ACTUALLY GOING LESS THAN 45. THIS GOT PROGRESSIVELY WORSE AS I CONTINUED, TO THE POINT IT SHOWED I WAS GOING OVER 120 MPH WHEN STOPPED. NOW IT IS ALL THE WAY TO FAR RIGHT SIDE AND IS STUCK. …
Read full complaint
LAST NIGHT THE SPEEDOMETER STARTED TICKING LOUDLY AND MOVING WITH SUDDEN JERKING MOVEMENTS. IT THEN SHOWED I WAS GOING 85 MPH WHEN I WAS ACTUALLY GOING LESS THAN 45. THIS GOT PROGRESSIVELY WORSE AS I CONTINUED, TO THE POINT IT SHOWED I WAS GOING OVER 120 MPH WHEN STOPPED. NOW IT IS ALL THE WAY TO FAR RIGHT SIDE AND IS STUCK. IT WILL NOT RESET WHEN THE VEHICLE IS TURNED OFF. *NM
DT*: THE CONTACT STATED WITHOUT WARNING THE SPEEDOMETER STOPPED WORKING. THE DEALERSHIP DETERMINED THE SPEEDOMETER CLUSTER NEEDED TO BE REPLACED. ALSO, WHILE TURNING THE CONTACT FELT A KNOCKING IN THE STEERING. THE DEALERSHIP DETERMINED THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. *NM UPDATED 2/7/2006 - *NM
DT: THE CONSUMER STATED AT 22,000 MILES SHE WAS TOLD THERE WAS A COMPUTER GLITCH IN THE VEHICLE. WHEN THE CONSUMER TURNED THE IGNITION OFF, THE SEAT WOULD SHOOT FORWARD INTO THE STEERING WHEEL. THE CONTROLS FOR THE SEAT WORK BACKWARDS. THE CONSUMER HAD TO PUSH THE BUTTON FORWARD IN ORDER FOR THE SEAT TO GO BACK. SHE WAS TOLD…
Read full complaint
DT: THE CONSUMER STATED AT 22,000 MILES SHE WAS TOLD THERE WAS A COMPUTER GLITCH IN THE VEHICLE. WHEN THE CONSUMER TURNED THE IGNITION OFF, THE SEAT WOULD SHOOT FORWARD INTO THE STEERING WHEEL. THE CONTROLS FOR THE SEAT WORK BACKWARDS. THE CONSUMER HAD TO PUSH THE BUTTON FORWARD IN ORDER FOR THE SEAT TO GO BACK. SHE WAS TOLD BY HER SERVICE DEALER THAT THERE WAS A COMPUTER GLITCH IN THE PROGRAM. *JB RESETTING THE SEAT DID NOT CORRECT THE PROBLEM. THE HEATED SEATS CAME ON BY THEMSELVES. *JB
I LEARNED THROUGH A FRIEND TODAY THAT THERE MAY BE A CONDITION IN MY 2004 CHEVROLET SUBURBAN THAT I SHOULD BE VERY CAREFUL WITH WHEN LEAVING SMALL CHILDREN IN THE VEHICLE FOR BRIEF PERIODS OF TIME. I WAS TOLD THAT WHEN THE KEY IS TURNED TO THE FIRST/ACCESSORIES POSITION, THAT THE SHIFTER LOCK DISENGAGES SO THAT THE SHIFTER CAN …
Read full complaint
I LEARNED THROUGH A FRIEND TODAY THAT THERE MAY BE A CONDITION IN MY 2004 CHEVROLET SUBURBAN THAT I SHOULD BE VERY CAREFUL WITH WHEN LEAVING SMALL CHILDREN IN THE VEHICLE FOR BRIEF PERIODS OF TIME. I WAS TOLD THAT WHEN THE KEY IS TURNED TO THE FIRST/ACCESSORIES POSITION, THAT THE SHIFTER LOCK DISENGAGES SO THAT THE SHIFTER CAN BE MOVED OUT OF PARK AND INTO NEUTRAL, ETC. BECAUSE THIS COULD EASILY BE AN ISSUE WHEN I LEAVE MY CHILD IN THE VEHICLE AND LEAVE THE KEY TURNED TO THE ACCESSORY POSITION WHILE I'M LOADING THE CAR, WALKING AROUND TO REACH HIM TO FASTEN SEAT-BELT, FILL GAS, ETC., I TESTED IT, AND IT'S TRUE. THE SHIFTER CAN BE EASILY MOVED INTO NEUTRAL WHEN THE KEY IS IN THE ACCESSORY POSITION. I KNOW THIS IS TRUE NOT ONLY ON SOME OR ALL OF THE SUBURBANS, BUT ON YUKONS, TOO. THIS SHOULD BE RECALLED AND CORRECTED.
THE VEHICLE LOST IT'S SERVICE STABILITY CONTROL AT 40 MILES PER HOUR MAKING IT DIFFICULT FOR THE DRIVER TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR FOR THE FOURTH TIME, BUT THERE STILL CONTINUES TO BE A STEERING PROBLEM. *NM THERE WERE FIVE REPAIR ATTEMPTS TO REPAIR THE SYSTEM. THE BR…
Read full complaint
THE VEHICLE LOST IT'S SERVICE STABILITY CONTROL AT 40 MILES PER HOUR MAKING IT DIFFICULT FOR THE DRIVER TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR FOR THE FOURTH TIME, BUT THERE STILL CONTINUES TO BE A STEERING PROBLEM. *NM THERE WERE FIVE REPAIR ATTEMPTS TO REPAIR THE SYSTEM. THE BRAKES WOULD PULSE AND COME ON WHILE THE VEHICLE WAS IN MOTION FOLLOWED BY THE SERVICE STABILITY LIGHT. THE VEHICLE WOULD SHAKE VIOLENTLY AS IF IT WERE OUT OF CONTROL. THE TRANSMISSION WOULD SLIP AT TIMES. A SERVICE BULLETIN WAS FOUND IN RE TO THE CLUTCH. THE FORWARD CLUTCH SEAL/PISTON DISS PUMP AS WELL AS THE SHIFT CABLE. THE YAW RATE SENSOR TABLE WAS REPLACED AND THE ABS MODULE WAS REPROGRAMMED. THERE WAS POPPING COMING FROM THE LEFT WHEN TURNING DUE TO THE CROSSMEMBER. STATIC NOISE WAS HEARD UNDER THE DASH AT TIMES WHEN THE HEADLIGHTS FLICKERED. BOTH UPPER SHOCK INSULATORS WERE SQUEAKING. BOTH SHOCK INSULATORS WERE REMOVED AND REPLACED BY NEW STYLE INSULATORS. THE YAW RATE SENSOR WAS REPLACED AGAIN WITH ONE FORM A NEW UNIT, THE STEERING ROTATION SENSOR WAS REPLACED AND THE STABILITY MODULE WAS REPROGRAMMED. *SC *JB
I OWN A 2004 CHEVY SUBURBAN. MY SON WAS DETAILING THE CAR IN THE DRIVEWAY. MY OTHER SON WAS DETAILING HIS TRUCK BEHIND IT. MY SON DETAILING THE SUBURBAN HAD THE KEY TURNED TO "ACCESSORY" AND WAS LISTENING TO MUSIC WHILE WORKING. AS HE WAS WIPING THE DASH BOARD OFF, HIS ARM HIT THE STEERING WHEEL SHIFTER AND POPPED THE TRUCK OUT …
Read full complaint
I OWN A 2004 CHEVY SUBURBAN. MY SON WAS DETAILING THE CAR IN THE DRIVEWAY. MY OTHER SON WAS DETAILING HIS TRUCK BEHIND IT. MY SON DETAILING THE SUBURBAN HAD THE KEY TURNED TO "ACCESSORY" AND WAS LISTENING TO MUSIC WHILE WORKING. AS HE WAS WIPING THE DASH BOARD OFF, HIS ARM HIT THE STEERING WHEEL SHIFTER AND POPPED THE TRUCK OUT OF GEAR! IT ROLLED DOWN THE DRIVEWAY HITTING MY OTHER SON'S TRUCK, LUCKILY MISSING HIM! COME TO FIND OUT, GM HAD PRODUCED THIS VEHICLE WITH THE ACCESSORY POSITION UNLOCKING THE SHIFTER. I CHECKED THE MANUAL AND FOUND NO WARNING OR REFERENCE TO THIS SITUATION. I OWN A 2002 GM TRUCK AND IT PUT IN ACCESSORY DOES NOT UNLOCK THE SHIFTER. I CONTACTED GM TO INVESTIGATE AND WARN IT'S OWNERS, BUT THEY FOUND ON MARCH 17, 2005 BY LETTER TO ME THAT THE SUBURBAN WAS "OPERATING AS DESIGNED". NO OTHER VEHICLE HAS EVER UNLOCKED THE SHIFTER IN THE ACCESSORY POSITION. LIVES ARE IN DANGER. MANY PEOPLE LISTEN TO THE MUSIC IN THEIR VEHICLE WHILE DETAILING OR EVEN TAILGATING AT A FOOTBALL GAME. SOMEONE WILL BE CRUSHED IF THEY ARE NOT WARNED OF THE DESIGN FLAW. I HAVE TRIED WRITING A COUPLE NEWS ORGINIZATIONS AND HAVE WARNED EVERYONE I KNOW. I THINK IT MAY TAKE YOU TO HELP. PLEASE HELP!!
NEW, 6 MONTH OLD VEHICLE CAUGHT FIRE WHILE IN A PARKING LOT. WAS IN PARKING LOT FOR APPROX 1 1/2-2 HRS BEFORE FIRE, WINDOWS UP, DOORS LOCKED. INSURANCE APPRAISER AND FIRE MARSHAL SAYS ELECTRICAL FIRE, ACCIDENTAL. FIRE MARSHAL SAYS DRIVER'S SEAT CONTROL, INSURANCE SAYS DRIVER'S DOOR OR WINDOW CONTROL. NEVER HEARD WHAT GM SAYS…
Read full complaint
NEW, 6 MONTH OLD VEHICLE CAUGHT FIRE WHILE IN A PARKING LOT. WAS IN PARKING LOT FOR APPROX 1 1/2-2 HRS BEFORE FIRE, WINDOWS UP, DOORS LOCKED. INSURANCE APPRAISER AND FIRE MARSHAL SAYS ELECTRICAL FIRE, ACCIDENTAL. FIRE MARSHAL SAYS DRIVER'S SEAT CONTROL, INSURANCE SAYS DRIVER'S DOOR OR WINDOW CONTROL. NEVER HEARD WHAT GM SAYS CAUSED BY. GM TOOK NO RESPONSIBILITY - INSURANCE HAD TO PAY OFF. WAS REPORTED TO FIRE DEPT, FIRE MARSHAL INVESTIGATED. GM SEND SOMEONE TO INVESTIGATE ABOUT 2-3 WEEKS LATER. I MET HIM AT DEALERSHIP. HE PULLED OFF SEAT CONTROL BOX AND SAID IT DIDN'T CAUSE THE FIRE. PULLED OFF DRIVER'S DOOR COVER AND LOOKED. NEVER SAID WHAT HE THOUGHT CAUSED FIRE.
CENTER CONSOLE WITH REAR CLIMATE AND RADIO CONTROLS STOPPED WORKING. TOOK IT TO RIVERTON CHEVROLET, AND THEY REPLACED SOME FAULTY WIRING. *JB
Official recalls
406V289000 · Engine And Engine Cooling
Aug 3, 2006
ON CERTAIN TRUCKS EQUIPPED WITH AN 8.1L V8 (RPO L8-VIN G) ENGINE HAVE A CONDITION IN WHICH THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP MAY FRACTURE RESULTING IN INADEQUATE RETENTION OF THE DAMPER.
Consequence & remedy
Consequence: IF THE DAMPER COMES LOOSE, A FUEL LEAK MAY RESULT. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 31, 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC TRUCKS AT 1-866-996-9463.
05V163000 · Seat Belts:rear/other
Apr 22, 2005
ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE SUGGESTED SEAT BELT FIT/ROUTING FOR ADULTS, IRRESPECTIVE OF SEATING POSITION, IS DESCRIBED IN THE OWNER'S MANUAL TEXT.
Consequence & remedy
Consequence: A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.
Remedy: DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR HUMMER AT 1-800-732-5493.
05V043000 · Service Brakes, Hydraulic
Feb 8, 2005
CERTAIN TRUCKS, SPORT UTILITY VEHICLES, AND VANS EQUIPPED WITH BOSCH HYDRO-BOOST BRAKE ASSEMBLIES, THE HYDRAULIC BRAKE BOOSTER PRESSURE ACCUMULATOR MAY CRACK AND SEPARATE FROM THE HYDRO-BOOST ASSEMBLY DURING NORMAL OPERATING CONDITIONS.
Consequence & remedy
Consequence: IF A SEPARATION OCCURRED AND THE HOOD OF THE VEHICLE WERE OPEN, FRAGMENTS FROM THE ACCUMULATOR COULD CAUSE INJURY TO PEOPLE IN THE IMMEDIATE AREA. THE PRESENCE OF THIS CRACK OR FRACTURED SURFACE COULD ALLOW THE HYDRAULIC FLUID TO LEAK FROM THE ACCUMULATOR CIRCUIT OF THE BOOSTER ASSEMBLY. THE LOSS OF FLUID WOULD CAUSE INCREASED STEERING AND BRAKING EFFORT AND A CRASH MAY OCCUR WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL TEST THE HYDRO-BOOST ASSEMBLY FOR FUNCTIONAL OPERATION OF THE TWO-FUNCTION VALVE. IF THE HYDRO-BOOST ASSEMBLY FAILS THE TEST, DEALERS WILL REPLACE THE ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 23, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC TRUCKS AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493.
04V045000 · Service Brakes, Hydraulic
Feb 4, 2004
CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
Consequence & remedy
Consequence: CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.
Remedy: DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA04012 · Hydraulic Pump Failres
Opened Apr 30, 2004 · Closed Feb 28, 2005
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist; Steering:hydraulic Power Assist System
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Additional source detail variants (2)
Service Brakes, Hydraulic:power Assist
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Steering:hydraulic Power Assist System
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Illustration