Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
10–25K
925–50K
1550–75K
1875–100K
12100–150K
1150K+
56 reports with mileage · 145 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes, Hydraulic. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports3 fire reports5 injury reports
What owners actually said
201 reports
98,000 miles · Apr 6, 2004
Exterior Lighting
RIGHT REAR TURN SIGNAL FAILED TO OPERATE; IN-DASH INDICATOR PROPERLY INDICATED FAILURE BY RAPID FLASH. WITH GREAT DIFFICULTY, OPENED TAILLIGHT ASSEMBLY; FOUND LIGHT BULB NOT FAILED; CAN NOT PROPERLY RE-ASSEMBLE AND GASKET IS NOT SOLD SEPARATELY TO PERMIT RE-ASSEMBLY. HAD TO REPLACE 'CIRCUIT BOARD' WHICH CONNECTS TO WIRING HARN…
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RIGHT REAR TURN SIGNAL FAILED TO OPERATE; IN-DASH INDICATOR PROPERLY INDICATED FAILURE BY RAPID FLASH. WITH GREAT DIFFICULTY, OPENED TAILLIGHT ASSEMBLY; FOUND LIGHT BULB NOT FAILED; CAN NOT PROPERLY RE-ASSEMBLE AND GASKET IS NOT SOLD SEPARATELY TO PERMIT RE-ASSEMBLY. HAD TO REPLACE 'CIRCUIT BOARD' WHICH CONNECTS TO WIRING HARNESS TO SOCKETS; COST IS $70 (SEVENTY DOLLARS) ALTHOUGH 'CIRCUIT BOARD' IS WIRING ONLY AND HAS NO COMPONENTS; DEALER PARTS CLERK HELPFULLY ADVISED "THE CIRCUIT BOARDS FAIL ALL THE TIME -- THERE ISN'T A RECALL, BUT THERE SHOULD BE A RECALL." SYSTEM IS DESIGNED TO VIRTUALLY REQUIRE REPLACEMENT OF ENTIRE TURN SIGNAL/BACKUP/TAILLIGHT UNIT FOR $127 (ONE HUNDRED TWENTY-SEVEN DOLLARS) WITH DEALER-ONLY PARTS, PRECLUDING ANY FIELD REPAIRS ON TRIPS, ETC; CAUSING GREAT LIKELIHOOD THAT TURN SIGNAL WILL NOT FUNCTION FOR EXTENDED PERIODS OF TIME BECAUSE OF TROUBLE AND COST OF REPLACING THE UNIT. *LA
NHTSA ODI #10065662
93,000 miles · Mar 9, 2004
Seats
WHILE VEHICLE WAS PARKED CONSUMER ENTERED THE VEHICLE, AND THE DRIVER SEAT RECLINED BACKWARDS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ODI #10061695
301 miles · Feb 20, 2004
Suspension
WHEN FIRST TAKING VEHICLE FROM THE SALES LOT IT PULLED TO THE RIGHT. CONSUMER TOOK VEHICLE BACK TO THE DEALER, WHO BALANCED THE TIRES, BUT THE PROBLEM RECURRED. ALSO, WHEN THE BRAKES WERE DEPRESSED VEHICLE SHOOK SEVERELY. VEHICLE WAS TAKEN TO DEALER FOUR TIMES, AFTER TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC, IT WAS D…
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WHEN FIRST TAKING VEHICLE FROM THE SALES LOT IT PULLED TO THE RIGHT. CONSUMER TOOK VEHICLE BACK TO THE DEALER, WHO BALANCED THE TIRES, BUT THE PROBLEM RECURRED. ALSO, WHEN THE BRAKES WERE DEPRESSED VEHICLE SHOOK SEVERELY. VEHICLE WAS TAKEN TO DEALER FOUR TIMES, AFTER TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC, IT WAS DETERMINED THAT WHEEL HUB WAS WARPED FROM THE FACTORY. *AK
NHTSA ODI #10059511
93,000 miles · Feb 18, 2004
Seats
WHILE VEHICLE WAS PARKED DRIVER'S SIDE SEAT FRAME SNAPPED. THIS CAUSED THE SEAT TO FALL BACKWARDS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ODI #10059264
42,000 miles · Feb 18, 2004
Visibility
WINDSHIELD WIPERS WOULD STOP SUDDENLY. I WOULD HAVE TO GET OFF THE ROAD SHUT CAR OFF, THEN AIT 5-10 MINUTES BEFORE WIPERS WILL WORK AGAIN. *AK
NHTSA ODI #10058434
89,000 miles · Feb 12, 2004
Visibility
WINDSHIELD WIPERS FAIL DURING USE; WILL NOT OPERATE IN TIMED MODE; STOP AT INCORRECT LOCATIONS
NHTSA ODI #10057058
Mileage unknown · Feb 5, 2004
Visibility
MY WINDSHIELD WIPERS WOULD STOP WORKING FROM TIME TO TIME. IT APPEARS TO BE THE SAME DEFECT AS IN EARLIER YEAR SUBURBANS, BUT WAS NOT INCLUDED IN THE RECALL. GENERAL MOTORS HAS PLENTY OF NOTICE THAT THE SAME DEFECT EXISTS IN SUBURBANS OLDER THAN THOSE ALREADY RECALLED, AND SHOULD INCLUDE OTHERS IN THE RECALL AS WELL. *JB
NHTSA ODI #10056624
120,000 miles · Feb 5, 2004
Power Train
MY 1998 1500, 2 WD CHEVY SUBURBAN LOST A BOLT IN THE DIFFERENTIAL. BOLT HELD A PIN, WHEN THE PIN WORKED LOOSE, THE REAREND LOCKED UP, PUTTING MY CAR INTO A SPIN. FORTUNATELY I WAS ONLY GOING 25 MPH, AND NO ONE WAS HURT. *JB
NHTSA ODI #10056580
40,195 miles · Jan 15, 2004
Engine And Engine Cooling
WE STILL NEED OUR VEHICLE FIXED!!! WE GOT THE RUNAROUND AND WERE DISCOURAGED FROM PURSUING THE PROBLEM AS THE GM & GMPP CUSTOMER SERVICE? EMPLOYEES KEPT TRYING TO BEAT US DOWN SO WE WOULD GIVE UP. GM & GMPP EMPLOYEES HAVE DONE THEIR BEST TO DISCOURAGE US FROM PURCHASING ANOTHER GM PRODUCT. THANK YOU, [XXX] VIN #[XXX] [XXX] 87…
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WE STILL NEED OUR VEHICLE FIXED!!! WE GOT THE RUNAROUND AND WERE DISCOURAGED FROM PURSUING THE PROBLEM AS THE GM & GMPP CUSTOMER SERVICE? EMPLOYEES KEPT TRYING TO BEAT US DOWN SO WE WOULD GIVE UP. GM & GMPP EMPLOYEES HAVE DONE THEIR BEST TO DISCOURAGE US FROM PURCHASING ANOTHER GM PRODUCT. THANK YOU, [XXX] VIN #[XXX] [XXX] 87 TOTAL PROBLEMS NEVER FIXED. SUMMARY OF REPAIRS (CONTINUED) 1)OIL LEAKS14 TIMES, NEVER FIXED 2)ENGINE ROUGH IDLE10 TIMES NEVER FIXED 3)WIND NOISE RIGHT FRONT WINDOW6 TIMES NEVER FIXED 4)COOLING SYSTEM LEAKS\T4 TIMES 5)DOME LIGHT\T4 TIMES 6)STEERING\T4 TIMES NEVER FIXED 7)TAILGATE CARPET\T4 TIMES\EVER FIXED 8)DOOR (LEFT REAR) GLASS RATTLE3 TIMES NEVER FIXED 9)GRAB HANDLES COVER CAPS3 TIMES NEVER FIXED 10)REAR AXLE 3 TIMES 11)SUSPENSION CLUNK (LEFT FRONT)3 TIMES 12)AIR CONDITIONING 2 TIMES 13)BATTERY2 TIMES AFTER WARRANTY EXPIRED, WAS REPLACED BY A BETTER COSTCO BATTERY 14) DOOR (RIGHT FRONT) GLASS 2 TIMES 15)FUEL FILTER 2 TIMES FIXED FOR NO REASON 16) MIRROR 2 TIMES 17)SIGNAL (RIGHT REAR) 2 TIMES NEVER FIXED 18) SEAT BELT 2 TIMES 19) SEATS 2 TIMES 20) TAILGATE ALIGNMENT2 TIMES 21)TRANSMISSION2 TIMES 22)WINDOW STRUT (REAR)2 TIMES 23)WIPERS2 TIMES 24)ALTERNATOR OUTPUT CABLE1 TIME 25)2 HIGH SWITCHES1 TIME 26)AXLE LEAKS1 TIME 27BRAKE SYSTEM1 TIME 28)DOOR (RIGHT REAR) GLASS CHANNEL\T1 TIME 29)FUEL PUMP\T1 TIME 30) SUN VISOR1 TIME HISTORY MISFIRE (ROUGH IDLE) WARRANTY DISPUTE 1)THE VEHICLE WAS TAKE TO GUY SCHMIDT SIX (6) TIMES FOR MISFIRE (ROUGH IDLE). 2)THE VEHICLE NEVER HAD DIAGNOSTIC COMPUTER CODES PRESENT. 3)BY WORKING, REPLACING PARTS AND BILLING GMPP FOR SERVICES PERFORMED, GUY SCHMIDT CONFIRMED AND ACKNOWLEDGED THAT MISFIRE (ROUGH IDLE) WAS PRESENT. 4) AFTER SIX (6) TIMES AT GUY SCHMIDT, I THOUGHT IT WOULD BE A GOOD IDEA TO TRY COMMUNITY CHEVROLET SINCE GUY SCHMIDT COULDN'T REPAIR THE PROBLEM AFTER SIX (6) ATTEMPTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10070197
83,000 miles · Jan 15, 2004
Wheels
WINDSHIELD WIPER/MOTOR PROBLEM IS THE SAME AS WITH THE EARLIER SUBURBANS ON THE RECALL LIST. THE RECALL ONLY ADDRESSES '97 AND BACK, NOT 1998. WHAT CAN BE DONE ABOUT GETTING THIS YEAR ADDED. THERE ARE OTHER COMPLAINTS WITH THIS SAME PROBLEM WITH THIS YEAR AND LATER.
CERTAIN SPORT UTILITY VEHICLES, MINI VANS, AND PICKUP TRUCKS MAY DEVELOP A SHORT CIRCUIT IN THE ELECTRIC OUTSIDE REARVIEW MIRROR SWITCH.
Consequence & remedy
Consequence: IF THIS WERE TO HAPPEN, IT COULD RESULT IN AN INOPERATIVE SWITCH, HEAT DAMAGE TO THE DRIVER'S DOOR, AND/OR IGNITION OF COMPONENTS IN THE DRIVER'S DOOR AND A SUBSEQUENT VEHICLE FIRE WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSTALL A FUSED JUMPER HARNESS TO THE ELECTRIC OUTSIDE REARVIEW MIRROR SWITCH. OWNER NOTIFICATION BEGAN ON APRIL 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND MULTI-PURPOSE PASSENGER VEHICLES. ONE OR BOTH FRONT BRAKE ROTOR/HUBS WERE BUILT WITH AN OUT-OF-SPECIFICATION GRAY IRON THAT CAN FAIL DURING THE LIFE OF THE VEHICLE.
Consequence & remedy
Consequence: IF A DRIVER CONTINUES TO DRIVE WITH A CRACKED ROTOR, THE CRACKS COULD CONTINUE AROUND THE WHEEL MOUNTING BOLT CIRCLE AND ULTIMATELY RESULT IN A WHEEL SEPARATION.
Remedy: DEALERS WILL INSPECT THE ROTORS FOR A CORE DATE OF "287" AND, IF FOUND, REPLACE THE ROTOR.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA99011 · Erratic Power Steering Assist While Driv
Opened May 12, 1999 · Closed Feb 27, 2001
Status: closed (inferred from source dates) · Steering
THE OFFICE OF DEFECT INVESTIGATION (ODI) HAS INVESTIGATED ALLEGATIONS OF POWER STEERING ASSIST FLUCTUATIONS IN THE SUBJECT VEHICLES.FOR DETAILS AND A BASIS FOR THE INVESTIGATION CONCLUSIONS, PLEASE SEE THE CLOSING REPORT IN THE EA99-011 PUBLIC FILE.ODI HAS NOT IDENTIFIED A SAFETY-RELATED DEFECT TREND IN THE SUBJECT VEHICLE POPULATION.FUTHER EXPENDITURE OF AGENCY RESOURCES ON THIS SUBJECT DOES NOT APPEAR TO BE WARRANTED AT THIS TIME.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.THE ENGINEERING IS CLOSED.
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