1998 Chevrolet Suburban

WE STILL NEED OUR VEHICLE FIXED!!! WE GOT THE RUNAROUND AND WERE DISCOURAGED FROM PURSUING THE PROBLEM AS THE GM & GMPP CUSTOMER SERVICE? EMPLOYEES KEPT TRYING TO BEAT US DOWN SO WE WOULD GIVE UP. GM & GMPP EMPLOYEES HAVE DONE THEIR BEST TO DISCOURAGE US FROM PURCHASING ANOTHER GM PRODUCT. THANK YOU, [XXX] VIN #[XXX] [XXX] 87 TOTAL PROBLEMS NEVER FIXED. SUMMARY OF REPAIRS (CONTINUED) 1)OIL LEAKS14 TIMES, NEVER FIXED 2)ENGINE ROUGH IDLE10 TIMES NEVER FIXED 3)WIND NOISE RIGHT FRONT WINDOW6 TIMES NEVER FIXED 4)COOLING SYSTEM LEAKS\T4 TIMES 5)DOME LIGHT\T4 TIMES 6)STEERING\T4 TIMES NEVER FIXED 7)TAILGATE CARPET\T4 TIMES\EVER FIXED 8)DOOR (LEFT REAR) GLASS RATTLE3 TIMES NEVER FIXED 9)GRAB HANDLES COVER CAPS3 TIMES NEVER FIXED 10)REAR AXLE 3 TIMES 11)SUSPENSION CLUNK (LEFT FRONT)3 TIMES 12)AIR CONDITIONING 2 TIMES 13)BATTERY2 TIMES AFTER WARRANTY EXPIRED, WAS REPLACED BY A BETTER COSTCO BATTERY 14) DOOR (RIGHT FRONT) GLASS 2 TIMES 15)FUEL FILTER 2 TIMES FIXED FOR NO REASON 16) MIRROR 2 TIMES 17)SIGNAL (RIGHT REAR) 2 TIMES NEVER FIXED 18) SEAT BELT 2 TIMES 19) SEATS 2 TIMES 20) TAILGATE ALIGNMENT2 TIMES 21)TRANSMISSION2 TIMES 22)WINDOW STRUT (REAR)2 TIMES 23)WIPERS2 TIMES 24)ALTERNATOR OUTPUT CABLE1 TIME 25)2 HIGH SWITCHES1 TIME 26)AXLE LEAKS1 TIME 27BRAKE SYSTEM1 TIME 28)DOOR (RIGHT REAR) GLASS CHANNEL\T1 TIME 29)FUEL PUMP\T1 TIME 30) SUN VISOR1 TIME HISTORY MISFIRE (ROUGH IDLE) WARRANTY DISPUTE 1)THE VEHICLE WAS TAKE TO GUY SCHMIDT SIX (6) TIMES FOR MISFIRE (ROUGH IDLE). 2)THE VEHICLE NEVER HAD DIAGNOSTIC COMPUTER CODES PRESENT. 3)BY WORKING, REPLACING PARTS AND BILLING GMPP FOR SERVICES PERFORMED, GUY SCHMIDT CONFIRMED AND ACKNOWLEDGED THAT MISFIRE (ROUGH IDLE) WAS PRESENT. 4) AFTER SIX (6) TIMES AT GUY SCHMIDT, I THOUGHT IT WOULD BE A GOOD IDEA TO TRY COMMUNITY CHEVROLET SINCE GUY SCHMIDT COULDN'T REPAIR THE PROBLEM AFTER SIX (6) ATTEMPTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE DEALER REFUSED TO FIX THE VEHICLES RECALL! THE PARTS WERE AVAILABLE. THE CONSUMER IS CONCERNED, HE RECEIVE A RECALL NOTICE A ONE MONTH AGO RECALL NUMBER#50112290 TO REPLACE FUEL JUMPER HARNESS. THE FIRST DEALER GRAFF CHEVROLET 972 263 2281 1405 EAST MAIN STREET GRAND PRAIRE TX. SECOND DEALERSHIP : VAN CHEVROLET SERVICE MANAGER FRANK SOUTH 35E CAROLLTON TX 972 389 6700. *NLM

THE INTAKE GASKET FAILS AFTER ABOUT 4 YEARS OF SERVICE. I AM TOLD THAT IT IS DUE TO THE POOR DESIGN OF THE GASKETS AND THE EXTENDED LIFE ANTI-FREEZE USED IN THE VEHICLE. THE FAILURE OF THE GASKET ALLOWS ANTI-FREEZE TO MIX WITH THE OIL WHICH CAN CAUSE DAMAGE TO THE ENGINE IF NOT DETECTED. THIS IS A FAIRLY COMMON PROBLEM. I PERSONALLY KNOW OF 3 FAILURES OF THIS GASKET. THE ANTI-FREEZE ALSO DEGRADES SOME FITTINGS THAT GO INTO THE INTAKE.

THE FIRST REPORTED ITEM: SHOULDER BELT ANCHORS, 3 OF THE SHOULDER ANCHORS HAVE COME LOSS, THE FIRST CAME COMPLETELY OFF, AFTER NOTICING, I REGULARLY CHECK AND TIGHTEN. THERE APPEARS TO BE NO MECHANICAL LOCKING DEVICE TO KEEP THIS FROM REPEATING. THE SECOND ITEM REPORTED IS THE EXHAUST LEAK. THE DEALER REPEATEDLY HAS FIXED THE SAME LEAK, IT FILLS THE VEHICLE WITH FUMES AND IS DANGEROUS. I FINALLY REPLACED THE EXHAUST MANIFOLDS AT MY EXPENSE TO MAKE THE VEHICLE SAFE. THE FAILED COMPONENT WAS ALWAYS THE EXHAUST MANIFOLD TO "Y" PIPE GASKETS. THE THIRD COULD HAVE BEEN DISASTEROUS, THE THROTTLE CABLE FAILED LEAVING THE VEHICLE STUCK AT FULL THROTTLE.*AK

WIRES KEEP GETTING CUT BY THE CAR HARNESS, WHY ARE THE WIRES LOCATED IN THE HARNESS? THIS IS GETTING DANGEROUS DRIVING WITHOUT BRAKE LIGHTS IS A HAZARD. THE FUEL LINE / PUMP HAS NEVER WORKED CORRECTLY, AND WHO EVER HEARD OF A TRANSMISSION GOING OUT AT 50,000 MILES. PLEASE NOTE I HAVE NEVER TOWED ANYTHING WITH THIS CAR AND I AM A VERY CAREFUL FEMALE DRIVER WITHOUT ANY ACCIDENTS OR SPEEDING TICKETS, OIL IS CHANGED EVERY 3,000 MILES, ALL HIGHWAY DRIVING. PLEASE HELP! THIS CAR IS A DISASTER AND A HAZARD. THE LEAKING FUEL LINE COULD HAVE KILLED ME, NO BRAKE LIGHTS...OBVIOUS ISSUE. THANK YOU! LIZ ZIMMER.